Brisas Guardalavaca: changes not so good

I have been to this resort 7 times and this will be the last, the food quality has gone down hill unless you have an alacarte booked!,the rooms never change and some of the attitude of the newer staff is left to be desired, change in management is maybe the issue! Tips I now find are expected!! I guess all things have to change the beach is beautiful and pools are lovely nice new hot tub to bad some parents don't mind there children and then ruin things for other guests, bubble bath is not appre [... read more]ciated by everyone! Cuba is Cuba 2.5 to a 3 star is how to rate this hotel.

Club Amigo Atlantico Guardalavaca: Beautiful beach

This was our first time in Cuba and I was pleasantly surprised. The room was clean, the beach was amazing, but the food - not so great. But they do the best they can! The service was a little slow as well so we did a lot of waiting.

Playa Costa Verde: Beautiful Resort

Everything was perfect.Went the week of Feb.20,2016, weather was great in the 30's all week.Food was good for Cuba.This was our second time at this resort and we will be going back.Rooms were basic but nice.

Club Amigo Atlantico Guardalavaca: Wake up !

There was a lot of good people and lots of potential at this resort. Some really good staff who treated you well . There was also many staff who could care less about us or our time. I have lots of examples , the main lobby store closed for 45 mins during the time buses were leaving for the airport because the two ladies working there decided they would go eat together. We were waiting in line to sign up for a la carte, the staff member stood up and said see you in an hour , and walked out, leav [... read more]ing a line up of amazed people. It seems the goal is to do the least as possible for many staff , and it's obviously a management issue. Like cooking eggs and pasta on low , what the heck is that all about , It is ridiculous and unnecessary and wasted so much of our time. So if you are used to service in Mexico and want to use your vacation minutes wisely and you get upset with long , unnecessary delays then avoid this place .

Brisas Guardalavaca: Awesome Resort

This is my 4th time to Brisas I love it there it is like home, staff very welcoming, food fantastic, they employee university students which are fluent in several languages. The entertainment is superb. I used to go to Mexico but enjoy this better, safer lovely walk to the market for crafts etc. Horse back riding. This hotel is a little older but is managed very well and they cater to their guests.

Paradisus Rio De Oro: Beautiful Resort.

Very clean, well kept grounds, friendly and helpful staff at all levels of the resort, restaurants & bars offer great service. Wonderful entertainment every afternoon and night. Overall a very nice experience.

Club Amigo Atlantico Guardalavaca: Good value for the price

This was our second visit to this property.It had changed a lot since we were there several years ago. The beach and grounds are lovely. The week we were there the weather was unusually cool, windy and wet so we we really appreciated the numerous coffee bars! The rooms are clean and maid service was great but there were no balconies so it felt confined when the weather was bad. The food was typical Cuban fare but there was plenty of it! The staff are super friendly and helpful. Our only complain [... read more]t is that this is an isolated area with only a market nearby. When you can,t be in the pool or the ocean because of the weather there was not a lot to do.

Sol Turquesa Beach: Wonderful Vacation!

Everything was so enjoyable; the pools, beach, the incredible Cuban people, clean, private rooms, and plenty of food options to choose from. We also enjoyed two well-valued excursions while we were there.

Brisas Covarrubias: Great disappoinment

The accommodations were terrible. We visited 8 rooms before settling on the best of a bad lot - broken furnishings, doors that don't lock, mold on walls and ceilings, bad phone, bad TV, missing furniture, bad mattresses. Most serious issue - rationing of water for washing and toilets for the 2 weeks we were there. The front line staff in hotel were not informative, not helpful and simply shifted responsibility and blame to other authorities. The manager of the hotel was nowhere to be seen. Altho [... read more]ugh the beach front is spectacular, there is shortage of lounge chairs and many of those that are there are broken and unusable. The daily cleaning effort of debris washed up overnight is halfhearted at best. The pool liner is broken in many places and needs to be replaced.

Club Amigo Atlantico Guardalavaca: Great resort

Food was acceptable at some restaurants; great at others. Grounds are nicely kept. Beach is fantastic! Staff, especially at the lobby bar is very friendly. Thanks, Eddie, for the great time! Rooms are a little small. We stayed in the tropical section. Would return to this resort in a heartbeat!

Club Amigo Atlantico Guardalavaca: Great holiday.

Hotel/rooms were clean and comfortable. Liked all the different restaurants, pool areas, buffets. Good selection of tasty food, even the beef was tender here. Cloudy for a few days, but still hot enough.

Playa Costa Verde: Our favourite resort

we have been to Playa Costa Verde many times and will continue to go back because of the amazing people. The beach is very nice and the beach bar is a lot of fun. You will enjoy the ocean better if you have water shoes but many people go in without them. You can always also walk down the beach to the next hotel where getting into the water is easier. We just got home and are already missing our friends there. We would highly recommend this resort

Club Amigo Atlantico Guardalavaca: Awesome beaches!

This was our third Club Amigo vacation. Great beaches. Good entertainment. The water ballet is always a highlight. Food and rooms are ok. Cuba isn't known for great food but there was always something there to enjoy. We would definitely go back. Great price and value.

Club Amigo Atlantico Guardalavaca: Enloyable Resort

The hotel was good and staff was very good. Trip was very enjoyable. We did a carriage excursion and Robert our guide was very knowledgeable and a gracious host. This carriage excursion was the highlight of our trip.

Club Amigo Atlantico Guardalavaca: Nice resort

It was our first trip to this resort. Food was not a highlight. Room was small but clean. Entertainment was great. Service was very good. The market was a great daily adventure. Lots of free fun things to do on resort.

Club Amigo Atlantico Guardalavaca: Awesome time. great resort

We stayed in the garden section..rooms were amall but always super clean..our maid was amazing and kind and always made sure we were taken care of. The grounds were well kept and clean. The food was actaully really good.. Best we have had in 7 trips all over cuba . we cant wait to return.. The staff were awesome and always helpful.

Paradisus Rio De Oro: Lovely Resort

As far as the food goes, the restaurants for dinner were all excellent! The buffet was fine. There was a large selection, but we pretty much stuck to eggs and toast for breakfast. I would say 60% of the people were well over 60 years old, so may not suit younger couples. Enjoyed the evenings with entertainment. Service was ok but I would not say exceptional

Brisas Guardalavaca: Great! Exceeded expectations, will return

We were there for 10 days from Feb 11th. My boyfriend did not want to go this resort because it was rated at only 3 and half stars. I talked him into it and was nervous. However, I can honestly say that we LOVED this place. I don't understand the people who say it is rubbish. I have no idea what they are talking about. We stayed in a Villa room, and had the quiet of that side and the fun of the other side when we wanted. I loved that you can walk everywhere in a few minutes (our room was two min [... read more]utes from the beach, restaurants, lobby, pool). The beach is long enough that it is not crowded. You can sit in 3 different restaurants (even the buffet) and look at the ocean. For something different to do you can walk the boardwalk to the public beach and go to the market or walk that beach, climb the small cliff and eat the the local restaurant with spectacular views of the beach and hotel.Grounds were beautiful. Food was ok (ran out of potatoes) but it is Cuba. You can find something to eat. At least we did not go home with extra pounds!! Lots of different bars. People were great. Try to take something for them (go to the Dollarstore and buy stuff like reading glasses, toothbrushes, toothpaste, soap, candy for their kids. Also medications like Tylenol etc.) We gave this kind of stuff to the gardeners who don't get tips and they were very appreciative, Anyway, we took a cab to look at other hotels in the area (Pescaro, Paradisis, etc.) which are higher rated and I didn't like them as much. We have been to Cayo Santa Maria (best hotel beach), Cayo Coco (best public beach is Pilar) and I liked them but Brisas is the one I will be going back to. The price/quality ratio makes it an amazing deal and great value for money.

Don Lino Hotel: Amazing service

Don lino employees where very friendly and also very helpful in and with my every needs! I will consider going back to Don Lino anytime! The food isn't the best but they're is a 24h snack bar open with decent food available

Paradisus Rio De Oro: Amazing resort.

We visited the resort for a 2nd time Feb 2016. Our room was was very clean with an updated bathroom. The food was good however very disappointed at the lack of available reservations at the restaurants. We attempted to reserve restaurant the day we arrived and was only able to reserve at 2 restaurants at a reasonable hour. However guests arrived later in the week who had upgraded to Royal Service were offered reservations that were not available to us. The food and the staff at the buffet was go [... read more]od. I visited the Spa and had an excellent treatment.