Bahia Principe Explore Tulum: Good Resort

The grounds of this hotel are very well kept and are beautiful. The hotel is clean and well maintained. Food is good, however I felt it was better when we were there four and five years ago. I am gluten free and found my options were few when it came to deserts and also a lot of the main dishes were made with sauce and when asked no one seemed to know what was in them. The specialty restaurants are not as good as they used to be and the food was downright bad at a couple of them. Wait staff wa [... read more]s rude when asked about gluten free and were not willing to go out of their way to help. In fact I felt alienated when they found out I had special needs! This certainly was NOT the case on previous visits.

Bahia Principe Explore Tulum: Everything you need, Great resort!

We loved our 7 day stay! Easy to get around, food was plentiful (with lots of selection), grounds were immaculate, rooms are basic (Very clean and functional), beach is lovely and relaxing. Will be back!

Bahia Principe Explore Coba: Fantastic resort

Everything was perfect .Room was very clean and well equipped. Bathroom was amazing. Room service was high quality.Transfers from hotel to the lobby and beach was very well accommodated .Food was very good and plenty

Bahia Principe Escape Aquamarine: Amazing Resort with top quality service.

This was my 3 rd visit to this resort and it didn't disappoint. There was a little damper on our trip as my friend had an accident in the ocean but the care and attention given to him was amazing. Special thanks to Athanasios, the butler( although he was not our butler he took care of us from making sure my friend had enough pillows to prop his arm on to all the pep talks), Michael the relations manager who would never pass us from the day of the accident to our last day without taking the ti [... read more]me to give me a hug and find out if we are ok, Hector at the Amber Green reception lobby was very kind and efficient in answering all our questions and taking care of our needs. All in all everyone from the lady cleaning the room (whose name I didn't get) to all the workers on the facility were great. The beauty and the cleanliness of the resort was there but the service provided makes it a 5 star resort. I have nothing negative to say about this resort based on my experience. Thank you Maria from Tripcentral for helping me with the booking as it was last minute and I was not able to do it on line as I have done in the past.

Cayo Levantado Resort: Amazing resort

Great island. Great beach area. Friendly and helpful staff. Resort is very clean. Well maintained. Food was great. Lots of variety and fresh. Good music. Service was great. They went out of their way to make you feel welcomed.

Cayo Levantado Resort: Wonderful resort

Grounds were amazing and well maintained. Food was excellent. Room was large and very clean. Amazing ocean view. Stayed in villa 3. Staff was pleasant and helpful. Most of the could communicate in English or would get someone if they could not.

Bahia Principe Escape Runaway Bay: Will be returning!

Amazing hotel! I read a ton of reviews and I don’t understand what people were complaining about. Awesome food, grounds, room and staff. We have nothing negative to say about the hotel or beach or anything to do with our vacation. Everything was awesome and we will be back very soon hopefully for a longer time

Bahia Principe Explore Punta Cana: Grand Bahia Principe Punt Cana

This was my second time at this resort. I had been there about seven years ago. They have changed the decor and it was very nice. Most of the time they were very accommodating but when we first arrived we had a long wait to get our rooms. We were in the royal golden which meant we should have had faster check in but we did not. The rooms were nice and close to the beach. I would totally suggest bug spray to be packed as there were a lot of sand flees which I am still itching from. The meals at t [... read more]he restaurants were okay, nothing special. The Le Grill restaurant have a lot of bugs swarming and we asked to be moved. The server was not pleased with our request but when we asked for management they moved us. Overall the weather was great so this helped to make the vacation acceptable. I would say that trip central was very organized with our booking and lots of info. I would use this agency again but I would not return to this resort.

Bahia Principe Escape Aquamarine: Absoluely amazing resort

The grounds were beautiful and well maintained. The staff were friendly and helpful, especially Yolisa in the buffet and Albert and Carlos on the pool bar. Rooms were clean, and the butler service offered more than you could use.

Bahia Principe Explore Jamaica: Amazing resort

This resort is fabulous this was our 13th visit here and still love it just as much as we did the first. The staff are amazing Donna, Marlene, Timoy, phillip marcel, nyoka, veronica, vanessa, Jerome just yo name a few. Clean place excellent food. Just love it all!!!

Bahia Principe Escape Aquamarine: Fabulous resort

Everything was perfect. The staff were excellent! We found all the employees to be professional, helpful and genuinely friendly. The rooms, common areas and grounds were spotless at all times. They went all out for my birthday and made it unbelievably memorable.

Bahia Principe Explore Coba: Always a good time

My husband and I were back at the Coba for the 12th time in 10 ten years. We always go back because it feels like home. We did miss seeing Viktor he was out having an operation on his knee. We took a ride over to see another friend at Sian Ka’an and to our disappointment he was no longer there. We were told he left and went to Canada. Good for him but bad for the hotel. Rene and Paulino at the pool bar were great. Food is always good and the people are what keep us coming back.

Bahia Principe Escape Sian Ka'an: Amazing resort!

This is by far one of the best resorts I’ve stayed at! And I have been to a lot. The staff is great, the hotel is extremely clean and food is amazing. Ideal hotel for couples. It’s just a bit of a trek to beach but the shuttle comes pretty often. Very quiet atmosphere at night after the nightly entertainment which we loved. I would deiniflty come back to this resort again and again

Bahia Principe Explore El Portillo: TRIP CENTRAL ROCKS - AMAZING RESORT

1st we have to say this was our 1st time booking through Trip Central and all of the staff were Phenomenal to deal with. Especially Melissa Alexander. They exceeded our expectations. Always very prompt in answering any questions we had. This was by far the best service we have received from all other travel booking sites/companies we have used in the past. Trip Central staff - your the BEST! As for the Grand Bahia Principe El Portillo - TOP NOTCH! This is the 6th Bahia Principe resort locatio [... read more]n we have stayed at and would rank this as one of our Top 3 Choices. Everything was in close walking distances, the staff was super friendly and accommodating. The grounds and facilities were immaculately kept. Food phenomenal, bar staff exceptional and 2 mile long Beach was SPECTACULAR! Combination of Punta Cana soft Sand and Puerto Plata color, water was clear enough to see fish and snorkel everyday and WARM for being Atlantic Ocean 85+*. We also found the "Quiet pool" which most days we had to ourselves with our own bar tender and lifeguard Santos. The entertainment staff really focus on audience participation. Only draw back was a little lacking of things to do or places to go if you are a Night Owl. Very Family Friendly resort. WE WILL BE BACK!! Thank you Trip Central and Bahia Principe, your #1 fans, Terry & Karen McKee

Bahia Principe Escape Sian Ka'an: Amazing resort and amazing travel agent , Marnie!!

Our hotel was Luxury Bahia Principe Sian Ka'an in Mexico. It was simply AMAZING!!! The room was spacious, always clean with excellent service. The grounds were so very beautifully well kept and lush. Oh my 😋, the food was first class all the way. The variety was astounding 🌺 All of the staff were excited to be of service to us. This included the waiters, bartenders, lobby staff and shopkeepers. It was a 5 star resort but truly we would rate it much higher. Thanks to all who made  [... read more] our trip so perfect. Oh yes. We celebrated our anniversary while there. They surprised us with a bottle of champagne, rose peddles, chocolates, balloons and a huge banner on our door saying Happy Anniversary

Bahia Principe Explore Coba: Waterpark & Kids Club - treasures!

My kids (aged 5 and 4) loved the kids club and the waterpark. The Kids club has scheduled activities, and we can always gauge (by talking to the staff) whether the activities are appropriate for our kids or not. My kids looked forward to going and never want to leave. Coba is the furthest away from the beach out of all three associated resorts. We are not beach people, so we didn't mind one bit. We spend all of our time next to the pool and waterpark and had a blast. A Sand-free resort. Perf [... read more]ect. Dining staff was also super friendly.

Bahia Principe Explore Jamaica: Did not meet expectation

Customer service was awful, even speaking with management of customer relations was horrible. The food was constantly cold and not always replenished, everyday we seen cockroaches in the restaurant area as well as the hallway, our room wasn't restocked with towels we had to ask for towels everyday, a la carts weren't running for the first 4 days of our trip and then when they were running only 1 a la cart a night was running for approx. 1600 guests, staff were rude and pushy and actually reques [... read more]ted tips, the best part of our trip was the weather, the company we were with and when we left the resort - the resort was so horrible to be at that we left everyday to eat, the pool was very nice but the deck smelt so awful like old mop water, the beach is very clear and clean but shallow and rocky for the first couple of feet, and crabs For a "5 star" resort it was truly disappointing and this was our 6th visit to Jamaica and worse vacation ever

Bahia Principe Explore El Portillo: Five star all the way!

Staff is really friendly and work hard to please. Food is A+ Beach is wonderful and has plenty of walking shoreline.our room was beautiful and well appointed. Shuttle service is efficient. The Relax Pool is amazing. Bar service and drink variety were great.

Bahia Principe Escape Sian Ka'an: Amazing Resort

The hotel; the room is nice and the transportation is convenience The restaurant buffet are delicious and the seafoods are fresh and good The resort Coba restaurant name Gourmet are elegant, good service and good foods The beach are clean and nice The Bahia Resort are safe and their staff are nice and the service are good The Entertainment in the day time and at night are amazing

Bahia Principe Escape Sian Ka'an: Awesome resort

The resort was very clean and the personnel were very nice and respectful. Definitely will go there again. The food was amazing and staff very professional and happy people. Everyone was welcoming .Definitely should try