Royalton Splash Punta Cana: Fun vacation for kids

The resort is aimed towards families and children. The water park is fun for little and big kids. Food was decent and room was very clean. We had a fun time. The staff was mostly good, some instances where a drink was requested and we never saw that server again. The only problems we had were with the Sunwing representatives. If not for that, I would give a 10/10 but unfortunately Sunwing has left a very negative impression. We will not travel with Sunwing again.

Playabachata Hotel: Decent resort

Me & my partner came to playabachata & we were disappointed in the customer service we received, the front staff is somewhat helpful, the rules for the buffet are ridiculous, you were not allowed to wear a tank top in the buffet..WE ARE IN A TROPICAL PLACE & it was a help yourself style so why that was even a rule was just stupid, Meanwhile other men & women were wearing tank tops and were allowed in, discrimination at its finest for being gay, when I confronted the lady at the buffet she prete [... read more]nded to not speak English prior to speaking English to me just a few minutes before, power was constantly going out, bar staff made me feel extremely uncomfortable staring and whispering and laughing while pointing at me & my partner, staff wasn’t willing to take us seriously when we filed a complaint and Instead of getting management to come speak to us they made us go find them, which we never were able to because any staff that we asked for help didn’t speak English, staff wouldn’t restock stuff in our room unless you left a tip (which we did most days but on the days we didn’t they didn’t give us anything, just a made bed) they didn’t sweep or actually clean anything, just made the bed with the sheets we were sleeping in all week, there were stains on my pillow case, bathtub paint was chipping and coming off on our feet, they tell us that the coffee shop & pizza place are included in our stay, but there are certain things on the menu that only senator people can have in the coffee shop, although the night staff gave us whatever we wanted, the lady who works in the morning is miserable & they need an attitude check and also need to learn to smile and say have a great day, not say “that coffee is only for senator, next” and then proceeds to ignore you when you ask for something else, although I was able to get caramel machiatto’s during the day so the lady doesn’t even know her own menu, because those drinks were for only senator as well LOL. Beach was pretty. Excursion’s were fun!, drinks were way too strong, A/C BARELY works in the room, buffet was okay for the most part, I suggest you bring your own ketchup because they rarely have it available. I’d give this resort a 3 out of 5 stars, 4 stars is extremely generous. Wifi only works in the lobby and that’s rare as well…they played the same music for a week straight no variety at all, it took three calls for them to finally fix the leaking faucet under our bathroom sink, room smelt very musky and moldy, last two days of our trip, my throat hurt & my breathing was off (I believe due to the mold in the room) We will come back to the Dominican but definitely not this resort.

Majestic Elegance Punta Cana: Great Staff

First visit to the this hotel - stayed in Adult Club section. Had a wonderful trip: All staff, were amazing, friendly and efficient. They also assign a concierge/butler (download WhatsApp to communicate with them) they are your go to for any issues, information, or assistance with booking (restaurants or golf for example) ours was a star! Beach - lots of chairs and palapas, water a bit rough while we were there, but clean Pools - service great - bali beds - clean and a lot of options (mu [... read more]ltiple pools and vibes) Lobby - amazing area - great Piano and Lobby bars Rooms - large and comfortable - the bathroom is open concept Food - service was always great, but the food at a couple of the restaurants was disappointing

Dreams Onyx Resort and Spa: Food was disappointing

I went with my parents for ten days for Christmas break. The resort was very busy just because it was winter break (lots of little, little kids) The beach was nice and the pools were ok, but very cold!! The food at the buffet was really bad - nothing was hot or fresh and there was very little variety. The restaurants were good, but there was usually a 45 min to an hour wait to get in to them. The hibachi dinner was super fun and the food was good, but nothing exceptional. The beach BBQ was a ni [... read more]ce alternative to the buffet - at least the burgers were hot and made to order. Service was excellent for the most part - especially the service at the pool. The New Years Eve party was a lot of fun as well as the dance party at the beach. Room service was ok, but we had to get the majority of our bottled water from the gym because our fridges were rarely restocked. The grounds were nice and lush and quite beautiful all lit up in the evenings. The loungers at the pool and beach were super hard to get unless you got up at 5am. Perhaps it was because the resort was at full capacity?? If it weren't for the food, our family would probably return, but we love to eat and the food was a 3 star at best.

Barcelo Bavaro Beach: Awesome place

We had perfect weather, which makes the vacation. The food was very good , cannot complain! Entertainment was awesome! Grounds were clean ! Was nice to see some ducks n ducklings, fish in the pond , turtles. They have mesh so the birds can’t get in to the buffet area, which was nice to see. Some birds were smart enough to get in tho! ? weird set up for the bathroom, (shower n toilet) very tight. Beach had lots of weeds n grass, of course workers were clearing a number of times a day, that was th [... read more]e only downer , but we had a great vacation

VH Gran Ventana Beach Resort: My favorite

I recently returned from The Gran Ventana Resort in Puerto Plata. Having been to this resort a dozen times, I was not surprised that everything was fantastic. Great food, staff, weather, cleanliness and all round bang for your buck. Walking distance to golf course. During my stay I tripped on the stairs and hit my head. They immediately took me to the emergency centre a mere 100 meters from the resort. Staff stayed with me the entire time. I would and have recommended this resort to both family  [... read more]and friends. Thanks again to manager Dionicio Rosado.

Senator Puerto Plata Hotel: Beautiful Reairt

Beautiful resort,grounds are stunning, staff very friendly and accommodating. Things they could improve on a few things. The alacart restaurant needs proper steak knives. Bedside lamps to read by.More seating in lobby and lobby bar.More lounches around the pool and beach.we throughly enjoyed our stay??

Bahia Principe Explore El Portillo: The perfect vacation

Bahia Principe Grand El Portillo was the perfect vacation for my group! The food was fantastic with endless selection (including lots of bacon), grounds were beautiful, entertainment team was fun and lively, and we had a fantastic time throughout! There was always something to do or explore, and the value is amazing! I will return to this resort in the future and look forward to visiting other Bahia Principe resorts as a result of my positive experience here!

Paradisus Grand Cana: Never again

We had a nice time until two things happened. The hotel went from 25% capacity to 100% capacity overnight. They had 1500 Jewish families all arrive at the same time. The group had their own wifi, the shut down the buffet to regular guests to accommodate their kosher diet, there was no longer a place to sit by the pool or beach. A lot of the times there was not adequate supervision for the kids. The kids were seen vomiting and pooping in the pools. To make matters worse, my husband and I got viol [... read more]ently ill on the last day. When we came back, we inadvertently gave it to our two young kids. Anyone that is a parent who has two young kids with a stomach bug knows how difficult it is to function and parent at the same time. I just don’t understand why the resort wouldn’t have just shut down entirely to accommodate the large group. Unfortunately this will be our last visit to this hotel along with all other hotels affiliated.

Playabachata Hotel: Playabachata Resort DR

This is older hotel but generally well maintained. The selling point is a beautiful beach. Plenty of space for everyone launch chairs you do not have to fight for. There are palm trees and other trees, so you can choose if you want full sun, semi-shade or shade. If you like walks on the beach, there is a nice stretch to enjoy. Food not super but there is always something to choose from. I was not impressed with the desserts, but it was belter for my waist line :) You don't have a choice o [... read more]f the room when you arrive but the staff is prepared to change your room, as they are aware that some of the rooms are not adequate. Reception staff not very friendly, some of them pretend not to see you. some of them are not very nice in their opinions about the guests, not being aware that some of the guests do speak fluent Spanish even if it is their not native language. Some of the comments were absolutely inappropriate, lucky for the reception staff they were not addressed towards me or my daughter. Sunwing representative looked like he did not want to be there and was not helpful at all, he was even trying to lie to me that DR no longer offer online check up, instead explaining that hotel internet is to weak to open the page. But ask guys from the guests services, they will help you, they are very nice and helpful. Also Paula, manager of guest services, super friendly and helpful. This resort seems like a party place, so if you are planning to sleep at night ask for a room far from the party center. The store at the resort is heavily overpriced. And one more thing, this resort's currency exchange from US dollar to Canadian is 1.75!!!! so get your US dollars before you will come, because you will look at the huge surprise. Actually not just the hotel, as at the airport you either pay departure tax of $US 20 or $CAN35, do it is DR exchange rate I bought the trip for a good price last minute and it was worth the price. If I will get similar deal, I would come back again

Cofresi Palm Beach and Spa Resort: General service is too bad but VIP service is good

One major problem of the hotel is, only 1 hour free wifi each day. Evwn for lifestyle vip members, wifi is available only on the VIP areas and the beach. This is a major communication issue in the resort. The general service is very bad. Rooms are small, bathroom door broken, beds are too small, etc. But when we bought the package from lifestyle, the services were good. But this package is not at all cheap.

Sunscape Coco Punta Cana: Not great

Not enough music Latino rooms were never clean. People are very rude. Food wasn’t the greatest. The pools in the beach was beautiful. The à la cart was very good. Every place sports bar was terrible very rude people. The entertainment was good. The resort was very beautiful not enough entertainment too much harassing And people should be more welcoming

Barcelo Bavaro Palace: Will go back.

Resort has thousands of employees tending to cleaning and maintenance. Last trip there I fell in love with the chocolate donuts and wrote about it. I think too many people are eating them and now they seem to run out. We go there for golf and the beach. Both are excellent. The beach is a 2.6 km if you walk it back and forth. Beautiful. The golf course has extremely challenging holes with the last three on each nine dealing with trade winds, water and length. We upgraded to premium whic [... read more]h gets access to a different spot for breakfast and lunches where to service is excellent and the menu is upgraded. I actually had Filet Mignon for lunch one day. The spa is neat too with very spa type toys... Hot and cold plunge pools. Saunas, steam baths etc. less populated. It's one of the best and probably the biggest resort on the island...lots of loungers on the beach and the gym is adequate We've been to Dominican Republic a dozen times at least and even after twice we'd still go back.There are good and much more thorough tours on line. But go here you'll be getting good value for your money.

Grand Sirenis Punta Cana Resort: Good resort for kids

The resort was great for kids, lots of activities and the water park was fun for them The resort is typical resort food, we did enjoy the Japanese restaurant and the steak house. We did not try any other restaurants The pool was great for the kids 9 and 6, they were able to play ball and swim in the waist high pool

Iberostar Waves Costa Dorada: Great stay

Everything with the resort was awesome. Great food and lots of it. Staff were very helpful. Beach area had a lot of weeds, but staff did their best to clean it up daily. Would definitely return again.

Bahia Principe Escape Aquamarine: Would go back

Would go back ! Already looking to book again. Entertainment staff was great. Food was amazing. Drinks were good. Pool was awesome Only annoying part is how many vendors are on the beach harassing you

Viva Heavens by Wyndham: Great value for a relaxing week

Viva Heavens was a great stay with good accommodations and decent food. The beach was nice and not too far away, with various activities set up like beach volleyball. The buffet had some variety between the days to keep things fresh, but the bookable restaurants were a bit lacking and didn't serve anything super special. There wasn't a huge jump in quality between the buffet and the restaurants. The rooms were fairly sized, but could use some work. Many of the rooms lacked properly locking wi [... read more]ndows and balcony doors. This is especially concerning if you are on the first floor. Mosquitos around the resort were also problematic and we were thankful that we brought mosquito repellent. In the evening, loud music from the pool area can go on until after midnight. Some of the rooms are facing the pool area and are impacted directly by this. The resort is a short distance away from downtown Puerto Plata and the attractions there. A guided tour of the city takes an afternoon and is one of many excursions that are offered for an extra price. I would recommend taking the city tour as it's a great way to see the hustle and bustle of the Dominican outside of the Playa Dorada resort area. Overall, the resort was clean and the staff were friendly and helpful. It was a great value for a relaxing week in the Dominican Republic.

Finest Punta Cana: Great Family Resort

The grounds, rooms, facilities are well suited to multi-generational families. Lots of adults only space and the food can appeal to all. Service was excellent as was the food. The only problem With The food was that it was often overcooked and dry. At least they know how to do tuna.

Caribe Deluxe Princess: Great Choice!

Great Beach with soft sand, resort very clean and well maintained, food was good variety at buffet and a la cartes, staff was happy and friendly. Jordany made terrific omelletes each morning. We'll be back.

Bahia Principe Escape Bouganville: Great Place

This is a great resort. Nice buildings, layout, rooms, furniture etc. Very private beach with no beggars. Very good service from very nice staff. One the best all inclusive, adult only I have been to. Buffet food was better than the a la cartes. Outdoor bars served watered down booze but the lobby bars were excellent. Air Transat is pretty good if you want to avoid Air Canada! It was very close to being a 5 star experience!