Iberostar Origin Daiquiri: Friendly Cuba

This was our second stay at the Iberostar Daiquiri in Cayo Guillermo. We were relieved that nothing much had changed. We love the location, the people and the rum in Cuba. Our room was clean and we'll kept daily. I would have liked the floors a little cleaner but this was no sticking point for us. The buffet food is the best as the stand alone restaurants leave a little bit to be desired in terms of the quality of the food. Staff were excellent though. My only complaint would be that the hotel l [... read more]eft an invitation for repeat customers to attend a lobster dinner the night we had departed. Our flight out was at 10 am and the dinner was for that night. Guest Services did not have our departure info when the letter was delivered to our room. All I all we would return to this location and would give this hotel a solid 4 out of 5.

Iberostar Origin Laguna Azul: Amazing resort.....something for everyone and every age

Fantastic resort.....yes it needs a few upgrades which they are doing in stages. Grounds amazing, beach amazing. Food is great by Cuban standards.....love the beach grill..... Lobby is amazing and Yuly and the food manager is amazing.... Can't wait to go back in September.....

Grand Memories Cayo Largo: Good resort!

What i really liked about Iberostart Villa Marinera it's quite and cosy place. It's really good to go on a family vacation and get away from the city noise. The food was surprisingly not bad at all despite all the talks people say about food at Cuba hotels. The selection wasn't really wide, but that's ok with me. One downside was that actual beach is a ferry 10 min travel distance from the villa but depends on how you look at it. If you consider every ferry transfer as a free boat trip it woul [... read more]d be a nice bonus to vacation. There are also free busses running from villa to main Iberostar hotel with the nice beach and all the services included if you are a villa dweller. Overall it was a very good vacation for a descent price. I would definitely consider coming back one day.

Iberostar Origin Daiquiri: Third time in this hotel

It's my third time in this hotel. 2 times 10 years ago - was amazing. This time - good In a nutshell: people working really hard to make your vacation nice. Very compact and convenient for all activities. Facilities are very dated, didn't like the beach, luck of activities during the day. Reception: poor. Servers - outstanding. Room: very dated, but our cleaning lady was amazing.

Iberostar Waves Costa Dorada: Could have been better

The hotel rooms were very dated and our bathroom ceiling leaked, staff were told but nothing was done. My Brother and sister in law joined us, their room was much bigger than ours even with just the two of them, I had to sleep with my son as the beds were not big enough to accommodate 2 adults. The pool was always warm/hot and very cloudy and turned out sons hair green and ruined our bathing suits. Poolside drinks machine didn't work the whole 2weeks and we always had to que to get a drink.  [... read more]On a meeting we attended with staff, they admitted that this particular hotel was the lowest quality hotel of their collection, but it was a very expensive holiday for us. As always delays with flights. Not a hotel we will use again.

Iberostar Selection Ensenachos: Hot Summer Week

After reading past reviews we were not sure what to be ready for here. Bus ride was good on way to hotel we were first drop off. Upon arrival at check in , no welcome drink but our room was ready early so we got in fast unpack and hit beach. The beaches are amazing , water so clear and calm high tide does bring some waves .The beach restaurant at Megano beach should close sorry but flies and birds everywhere on food, where the waitresses drop uneaten food is right off dining area no lid and fly  [... read more]central !!!! Can't be healthy ? It was easy to get a lounger any day any time, catamaran and peddle boats worth the trip to marina peddle to sunken ship. Two bars at Megano beach !! The walk to both beaches is not bad with the odd golf shuttle carts , Ensenachos Beach is amazing clear and shallow with plenty of loungers but only one drink station so we used Megano more plus it was closer to our room. First night A la carte we went to wrong place we were gladly seated and had a great meal lobster and chicken ( no Beef available ).Breakfast was usual buffet style which we were careful what we ate, it was true what we read they do not clean tables fast and move very slow in buffet. Food on whole was not the best but its Cuba were we go for the beach. Our room was very good king bed ,full washroom everything worked and was good. Bar fridge restocked daily. We were in adult only area with the pool a 1 minute walk away, huge pool with a lunch menu and bar, we ate here most days and ordered off menu items was good. Lots of chairs and loungers, as this was 18+ we were shocked to see kids about 12-14 with same wrist bands as us ????? After paying more for this it was not acceptable when reported to front desk was like oh well u see them call us !!! how we are in Cuba ? Once air Canada rep involved action happened , the manager had people checking as staff at pool thinks adult is 12+. The manager found us offered us free upgrade meal . Entertainment was good but once show was over that's it, this is quiet area of Cuba. We bought Wifi cards and they worked no problem. Just a few fixes could make this resort great . The Bank get there early as they run out of money. We found out during summer they discount rooms to Cubans to fill resort so i guess this is where the kids get in adult only? I will learn more Spanish to help with communication but they need more english trained staff as it is Canada's resort favorite Loved the beach ,the animation team ,mangrove was interesting but work on food !!!!!

JOIA Rose Hall by Iberostar: Enjoy being spoiled!!!

Just got back from an eight day stay at Iberostar Grand Rose Hall and can't say enough about this amazing resort!!! The staff are outstanding and make you feel at home (it was so hard to leave) but definitely will be back. The hotel itself needs a little updating but it still has a very strong Caribbean feel (the red carpet in the hallways can go though). But it's quickly overlooked when you are poolside or on the beach being pampered with drinks!!! Although we didn't take much advantage of  [... read more]having a butler, it was nice to know he was there looking out for us. Aldain at the Pool Conceirge was always attentive to our needs at the pool waiting with fresh towels and a friendly smile! The entertainment team is above all else (and we have travelled to many resorts!) THEY ARE ALL SO TALENTED!!!! The food was exceptional and the variety allowed for everyone to enjoy!!! We are so happy to have gone and can't wait to return!!!!

Iberostar Selection Ensenachos: Holidays

the hotel grounds were very clean and nice, the beaches are the best in the world. the food at best was a 3 star. The rooms are large and clean. The working staff was great. But front desk and customer service was really bad. To bad!!

Iberostar Origin Laguna Azul: Not a 5 star

Hotel not as advertised. Definetly not a 5 star. 3 max. Had 2 rooms. 1 room no working A/C , fridge broke but they fixed, Room 2. Fan not working, closet door broken, toilet broken but fixed No bathroom at the beach Bathroom at the pool out of toilet paper constantly Bathroom in lobby out of toilet paper constantly Rooms not cleaned very well or at all. often they took the towels and didn't replace them. Twice put in the tub to change them and they just hung them back up. Mea [... read more]ls were not very palatable. Everything was deep fried or extremely greasy. No healthy options Pools great Bar tenders, buffet staff great Beach beautiful Restaurants ok nothing special

Hotel Mojito: Geat resort, great staff!

night show is amazing, beach is beautiful, tables always set up nice and clean, room is good size and comfortable, plenty food...Because there are some lakes between the rooms and the beach, so lots of mosquitos in the early evening, need prepare enough mosquito spray.

Iberostar Waves Costa Dorada: Great Vacation all-around!

We just returned from a one-week stay at the Iberostar Costa Dora resort in Puerto Plata. The resort has a fabulous setting both the outdoors (landscaping and the beach) and indoors (rooms, bars, restaurants, disco, etc.), as well as friendly, courteous, professional and attentive staff. We were especially impressed with our main restaurant waiter, JOEL, tennis pro, PABLO, and our room housekeeper, KENIA.

Iberostar Selection Ensenachos: Loved it!

Great hotel for families, we had a great time with our 2 year old. It was very hot in July but the beach was the best I've seen. The pool and water park were great for all of us. The food was so so but you don't go to Cuba for the food. The staff were lovely and the kids seemed to have a really good time at the kids club. There was an hour of kids dancing and games on the stage each evening and our little one loved it.

Iberostar Selection Paraiso Lindo: Beautiful.resort

When entering the resort it is visually beatuifil. Check in was fast and friendly. The room was very nice comfortable bed and great shower. The steak.house and.Italian alcarte were great we upgraded to star prestige which was very nice. For.us the only down side for this property was way to many kids. From.here on in its adults only for.us. Shout out to.Raul our concierge he was fantastic

Iberostar Waves Rose Hall Beach: Great Resort

I stayed at this hotel for 1 week and I thoroughly enjoyed my time there. The room was clean, as was the pool and grounds. The staff were all friendly and worked very hard. Checking in was slow but at least we were greeted with a nice tropical drink. I liked the location of my room, room 1015, which was close to everything. The food was good. There was always something to choose from no matter how picky of an eater one may be. The beach wasn't the greatest but was still workable. I liked that th [... read more]e hotel was close to the airport. I would definitely recommend this hotel to my family and friend and I would definitely return if I had the opportunity.

Iberostar Selection Varadero: Great time, very accomodating

Gorgeous five star in Cuba, with activities throughout the day, and good food. Room is massive, including a huge balcony and the staff are very accommodating to every need. Maid spoke English perfectly and was helpful to every request. Lobby bar is great place to grab a coffee in the morning, gym is a decent size with aged but functional equipment and after a gym session be sure to ask the gardner to crack open a freshing coconut for you! Enjoy

Iberostar Waves Costa Dorada: Great Resort

I loved that the resort was small. Family rooms were great. The entertainment and activities were awesome. Clean and well kept grounds. Food was good, but the Japanese was excellent!! The beach was nice, a little seaweed but nothing to keep people out of the water. We would go back.

Iberostar Selection Rose Hall Suites: Iberostar Suites Montego Bay

Great service, associates, food, drinks, pools, spa, activities, shows, and very clean. Only cons were tv went wonky a few times. They replaced it. Also wifi wasn't working in our room. Room can be damp if you don't run the a/c constantly. They do a good job of keeping panhandlers off the resort. Very safe. Close to airport.

Iberostar Selection Ensenachos: Great time

The hotel is very big, lots of walking .grounds are beautiful, both beaches - Megano and Ensenachos are gorgeous, crystal clear water, good areas for snorkelling and for swimming. Our room was in SPA section and very comfortable. The only complain maybe that bath towels were not changed for a few days. Other people complained about food- I found food is very good, lots of choices especially for seafood lovers.

Iberostar Origin Daiquiri: Excellent resort

Nous avons beaucoup apprécié cet hotel. La nourriture était bonne et varié au buffet...porc, poulet, boeuf, poisson, pâte à tous les jours. C'est un petit resort donc tout est à la portée. 2-3 minutes de marche soit pour aller à la plage, à la piscine, au loby, buffet, etc. Une petite recommandation serait d'améliorer la propreté. Des déchets trainaient encore près des chaises à la piscine le matin. Les chambres sont propres, mais pas les corridors.

Iberostar Selection Rose Hall Suites: Family Memories to Last a Lifetime

Iberostar Rose Hall Suites is so amazing for a family vacation! The hotel was amazing - great food, outstanding staff, sooo many fun activities for the kids. Close to airport. Lazy river. Multiple pools. Clean beach area. There is honestly nothing to complain about.