Muthu Playa Varadero: Great service!

This was my second time going there, the service was exceptional! The hotel rooms are nice & could use an update but do the trick, the cleaning staff is welcoming & efficient. The air conditioner leaked but the repair man was onsite within minutes to fix it. I would & will be returning soon. I went with my parents & children & everyone is very happy!

Royalton Hicacos Resort and Spa: Rundown and in need of updating

While the beach, the weather and the Cuban people are beautiful, this hotel is a decaying relic. It certainly should not be listed as a ‘hidden gem’ or even a 4 star star resort, never mind a five star option. It is a 2.5 or 3 star at best. Travellers who have been to luxury resorts elsewhere in the Caribbean will be sorely disappointed in this resort. There is a stench of sewer in the air, the rooms are extremely outdated and lack basic amenities, there is no room service, though it is adve [... read more]rtised, the blue waterways pictured on the web are all empty and left as peeling paint eyesores, the food is mediocre, and we could only get reservations for two of our seven nights. The butlers are useless and we could not access some of the restaurants or the disco because we were not members of the Diamond Club, something we were unaware of before booking. Paying for wifi was expected, but an annoyance that should be included in a resort labeled as luxurious. We we very disappointed in our vacation.

Iberostar Origin Laguna Azul: Amazing resort, stunning beach and beautiful staff!

We enjoyed everything about this resort! Very clean rooms, good food and amazing service. Quiet when you want quiet. Excellent entertainment every evening! The a la carte restaurants were good, the Japanese one was the best! We will definitely go back!

Valentin El Patriarca Varadero: Clean and well maintained resort

We spent 11 days at the Oven Varadero El Patriarca in early December and had an awesome time. The beech an weather was great! The rooms were clean and spacious, the grounds well maintained, the food tasty and versatile. As I travelled with my elderly mom, we wanted a smaller resort with bungallows.The staff was helpful and polite and accommodated our requests. The only issue was that even though the air conditioner worked well, the air was sometimes smelly, however the maintenance staff fixed [... read more] this promptly.

Paradisus Princesa Del Mar: Great for what we paid!

My husband and stayed here during the first week of December 2019. We had a very relaxing and fun time at Paradisus. Here are the pros and cons: PROS: -The resort grounds and landscape are beautiful and very well maintained. -Hotel room was large, comfortable and clean. We were given an upgrade to a large room in the Royal Service area because none of the Standard rooms were available when we arrived. -Lots of fun programs and activities at the resort and beach -Very friendly staff and se [... read more]rvers -The beach is beautiful (we didn't use the pools) CONS: -Reception did not give us an orientation when we arrived. No information on the map of the resort, meal times or programs. We saw that another group that had arrived the next morning received an orientation so I'm not sure why we didn't even if we arrived later in the evening. -The food at the buffet was okay (we had low expectations) but some of the a la carte restaurants were very disappointing. A lot of the meals were the same food served at the buffet, but with different sauces. -A lot of mosquitoes in the royal service building - we went there for dinner at the Miramar -Some of the lights in our hotel room didn't work, but it wasn't a big deal

Roc Barlovento: Home away from home

Unlike other Varadero hotels we've stayed at, Roc Barlovento has remained comfortable and consistent over the past four years that we have stayed there. The rooms are always clean, and things usually work (ie toilet, shower, tv, ac). Food choices were a little lackluster this past trip, but there is always something worth eating. I appreciate the quietness, and beauty of the grounds and beach. The staff is usually in a good mood and eager to help. Great value for the money!

Hotel Villa Cuba: Good Value Vacation

Good value for the money we paid. Rooms were clean and comfortable. Beach is nice. Food a bit repetitive but you can get buy. Lots of French Canadian and Russians. Smoking is allowed in public areas. Overall a nice vacation.

Roc Barlovento: Great Beach and Location!

Hotel is small and older, rooms very dated but clean, 2 pools ( not enough shade at pools) but great beach, always enough shade and chairs, 5 min walk to everything....lots of room for improvement but good enough! Lots of older guests, not many young partying....Loved that it was small and intimate, old style Cuba!

Occidental Arenas Blancas: You get what you pay for

Our beds were like sleeping on wooden pallets, the lobby bar and bathroom smelled like vomit. Speaking of vomit, I spent day 3 in bed and over a toilet vomiting all the horrendous food they served at late hours snack bar. Otherwise the staff tried hard and the beach was phenomenal. Again you get what you pay for!

Barcelo Solymar: Interesting experience for a first timer

As a newbie to both all-inclusives and Cuba, I was wondering what to expect, so of course I turned to Google. Reading the reviews had me a bit nervous. So much of what I read turned out to be true, so I don't want to repeat the obvious truths - the food is no bueno, to be sure, and complaints about days of no hot water, leaking plumbing, no air conditioning in the MAIN building were rampant. However, I stayed in the bungalows, and my stay there was pleasant. What I hadn't read about was the  [... read more]public bathrooms (ladies, anyway). In the lobby, the toilet had no seat! Around the pool lounges, most stall doors didn't lock and the lights were never on. When I did find a door that locked, it didn't really matter, as the stall door was so short anyone over 5' tall would be able to see that the stall was occupied. Last comment about the public bathrooms, don't expect the sinks to be securely fastened to the wall, or to have running water for that matter. Finally, don't do what I failed to do. Take Ducoral. Do it. I spent the last four days in Cuba near my room, unable to eat, and that carried on for another three days once getting home. It made for a very unpleasant trip home... And I tell you, I was extremely vigilant about what I ate and drank. Well, at least I learned a few things and got a great tan :)

Hotel Los Cactus: Gets Better & Better

This was my 8th time to this resort and I return because of the all around great experience every time. The entire staff are always so warm, friendly and eager to please! The rooms are comfortable, the buffet keeps improving, the hotel grounds and the buildings are clean and well kept! This will be my shangri-la forever! Excellent work everyone!

Starfish Varadero: Great Staff

This is a three star resort opened in 1977. It has seen better times and is maintenance deprived. The bungalow was clean and well located. Shows are poor in quality but not in effort. This is a Cuban resort frequented by Russian Tourists ans French Canadians.

Club Karey: Amazing staff

Not much too eat but very clean good staff, not too noisy, good entertainment, snack bar was very good, pool is clean, drinks are cold and refreshing, music was great, private restaurant was delicious, like the beds, woke up in shape

Palma Real: Never again!

Terrible hotel, very bad food and the pool bar was closed for the entire duration of our trip. The resort was pretty dead and didn’t have many snack options (only tuna sandwich at night) I fell sick during the latter half of the trip from the food

Hotel Los Cactus: Beautiful beach, crappy food.

The staff is wonderful and you can’t get a better beach and beautiful water. But that’s it. Food at the buffet is cold and is a food poisoning disaster waiting to happen. There also wasn’t a lot of food. They ran out of wine and vodka. We are repeat customers and now that it has new owners we had to pay extra upon arrival to stay in any room other that the ones in the building. Apparently they do this to everyone. They said we were staying in the renovated rooms which was inaccurate [... read more]. Our extremely old air conditioner did not work nor did our toilet. We return to this hotel for the staff but we really have to question if we would go back because it’s gone way down hill. The pool is really really really old.

Resonance Blu Varadero: not as expected

hotel grounds are too spread out and requires lot of walking to get from one point to the other. food was not to standard. birds are all over the food and hotel staff is not addressing this problem. I requested room close to everything due to mobility problems my wife is having and this request was granted. however the bathtub was about two feet from the floor. on the pro side I must say the staff and services were great. the pools were fantastic and so were the entertainment. grounds were well  [... read more]kept.

Paradisus Princesa Del Mar: A Hidden Gem

This resort is an absolute hidden gem in Varadero! The staff were fantastic and went out of their way to make our trip absolutely memorable! If you stay, I highly recommend the Royal Package as it is worth every penny. Our butler Joel was great and made our reservations for restaurants on the first day of our stay. All of the restaurants (other than the Italian) were amazing and in particular, the Cuban restaurant was our favourite. To the beach bar staff, Nacho and Lily, thank-you for your hosp [... read more]itality and ensuring we were always hydrated! Our room was fantastic and had a huge deck, though the hot-tub was not working, it had a separate living room and two bathrooms which is a huge plus! We have not found a resort in the Caribbean that we would want to go back to, and we have now found one! Thanks to all the staff for making our trip amazing!!

Paradisus Princesa Del Mar: Paradisus Princess Del Mar

Great resort, enjoyed our honeymoon there, weather great, customer service #1, we would go back there in a heartbeat, very friendly staff, the grounds were very well maintained & clean.The 1 draw back was the slight smell of mildew in the room but we got past that by opening the patio doors for a while during the day.

Paradisus Princesa Del Mar: NOT A 5 STAR ( 3.5 )

The bedding in the room was terrible. Sheets do not fit nor are they pressed. Most things in the resort require painting and general maintenance. Doors to room and bathroom need adjusting. Food is typical Cuban ( but that is to be expected ) Price of all inclusive was to much

Paradisus Princesa Del Mar: Ok not much entertainment

Hotel was clean not much entertainment or choices for food need food on beach running out of food Not much fresh fruit food choices only one pool , Same food choice every other day Need more to do entertainment starts too late not more choice for drinks 🍹 in the dining area only pop or beer need a food place where you can help yourself to snacks like cookies all day not to have to be served