Bahia Principe Explore Punta Cana: Not impressed

The grounds were nice and I feel that the staff did their best to keep it clean. However, our room smelled musty, the service was not good (very unfriendly) and the pool bathrooms were NASTY. We will not go back to this resort. In addition, my husband got a terrible case of sand-flea bites that he needed medication for. A couple that we know went the week after we got back and the same thing happened and they had similar feedback. They would not go back (we did not give them our feedback until a [... read more]fter they got back).

Bahia Principe Explore Jamaica: Great Resort. Great Location. Great Value!

This was a great place and one of the best we ever stayed at in Jamaica and the Caribbean islands. Rooms were great. Service was awesome. Buffet food was excellent too. A la carte restaurants were hit and miss but that did not affect us in anyway since we were offered more a la carte options than our three options included in our package. We would have liked to have a little bit more flexibility with checking out times.

Bahia Principe Explore Coba: Great time

Got upgraded to an ocean view room in tulum resort. Great place, huge hotel, good service. Lots of seaweed, but guys work hard on cleaning it every day. Very warm water this time of the year. Got a great deal too, booked 2 weeks in advance

Bahia Principe Explore Punta Cana: Enjoyed every minute of it!

The Grand Bahia Principe was a fabulous resort! The grounds are spectacular and even have a Mangrove to observe. The staff work very hard to please you at all times. Our rooms were spacious, well maintained and the daily service was fantastic. The lobby areas had entertainment every night, the nightly shows very good, especially the Michael Jackson show, the Lion King and the Magic Show. The buffet was so good, I wasn't sure if I would go to the Al la cartes... but I did and they were VERY  [... read more]good, particularly the Mexican, the Steak Grill and the Asian. Spent most of the time at the pool but walked on the beach several times. Never had to wait more than a few minutes for a drink and they always tried to please. The village area was fun to visit, Casino, Karaoke and a shopping area. I would go back to this resort in a heartbeat!

Bahia Principe Explore Coba: Stay away from Privilege CLub

All our stay was good except for the experience with the Privilege CLub and the staff. Everything except for the Privilege club staff and their way of chasing you around. The whole experience was unreal. they chase you to get you to sign up. you finally agree and unbelievably, in this 21st century where women are equal to men and capable of making decisions, they do not agree to just having the meeting with the "woman" and the husband has to be present. I was not the only one who suffered this [... read more] discrimination, sexism and lack of respect. My friend was insulted as well as we both went to see the Privilege staff and agreed to go to the meeting and he refused based on company policies and procedures that demanded the husband to be present. this situation was brought to the customer service of the hotel, was also discussed with the privilege staff and all they said was that it was the procedure. I find the procedure demeaning, insulting, sexist and discriminating and the staff and the club should be ashamed of themselves for carrying out such policy. And I really do not care about the explanation of the husband and the wife take decisions together or not. I am a woman and capable of making decisions on my own and with my husband as well. Now for the good things, service was excellent. Jesus from the beach bar was the best! funny, friendly and always had a smile and the right drink for us. The room was always clean although there is this mold smell coming the mattresses. It is time to change those mattresses! The room is cleaned daily and the fridge and coffee and tea products are replaced every day. The food at the buffet is really good except there is not a lot of variety from day to day but you can always find something here and there and is really nice and lots of flavours. best restaurant a la carte is the Brazilian. Amazing food and the service was excellent too. The Japanese was good too and Adiel provides a great show and entertainment. I did not like the fish too much but my family had the beef and seafood and it was delicious. The beach. seaweed but the work the staff does about it is unbelievable!! kudos to the staff and the administration for that job. They do their best to keep the beach cleaned and work really hard for it The resort is big but we were in a room close to the main attractions (buffet and lobby) and the golf carts are also very frequent so we barely had to walk. the Hacienda, we loved it and danced all night. there is karaoke there too and the live music. we missed the entertainment in the big theater (hotel) because never knew what time or what was going on but we did enjoy the live bands at the other place outdoor. the pools are nice although maybe a bit of work on some is needed as there is some dirt you can see in some of them. the beach bars are good and not too busy. I would recommend this hotel for sure, just stay away from the privilege club.

Bahia Principe Escape Sian Ka'an: Second time here

This is the second time that we visited. First time was amazing with nothing to improve on. Second time around, we were still amazed but with minor details. When we arrived, our room safe wasnt working so we called the concierge to come fix it. Two and a half hours later, and with 5 people coming to try to fix it, they decided to change the safe altogether. This was our first night and we arrived late so this made the night a write off. Also, they say that they provide the room with 2 beers and  [... read more]such each day in the mini fridge, but this only happened on the first night. Small things make an impact. Although we loved the customer service, food which is perhaps the best in all of our trips we have been on (8 to be exact) and the hotel grounds/room cleaniness, we will be exploring other options.

Bahia Principe Grand Bavaro: Beautiful Resort.

The hotel and the restraunts are beautiful. The service inside the hotel was very bad. They ignored us most of the time. When we were at the "Bogmalia" for breakfast at the Lobby we were ignored most of the time. I had to keep calling the servers for a glass of water. We had to request for a place to sit at the table and even ask for a plate. They looked at us and passed us by several times. At the reception it took 4 hours to get a room at arrival in the hotel. When we did get a room, the A [... read more]C, safe and fridge were not working. The room that I was given was quiet a distance from the Lobby. We had to go back to let them know of the shortcomings. I was told I had to wait the next day to get another room. I informed them I was diabetic and need the fridge to keep my insulin. If anything happened to me, I would definitely blame GBP for my illness. Within half an hour, I got another room with everything in working condition. It's sad that all staff speak Spanish. A few of them like the drivers were very nice. They made the attempt to speak English. Most of the servers would look at us people and ignore us. Racist indeed. Because we don't speak Spanish. Not a good feeling. The Italian, Garden Grill and Japenese restraunts were very cool and the service there was fantastic. Servers were kind and friendly and looked after us. Had a wonderful dinner in all three places. On a good note, the entertainment was fantastic and the best was "COCO BONGO" Please do not miss visiting this club outside of the resort. Worth the price of US.$75.00. The group that danced every night for an hour were just so good could not help yourself to get up and join the crowd .

Bahia Principe Grand Bavaro: Do Not Book

I had a very stressful time at Bavaro, mainly because of the many room issues I've encountered since the first day I arrived. The door knob of the first room completely came out when I got dropped off by the belt boy. It couldn't be closed nor could it be opened properly. The telephone in the room was not working and the A/C was finicky. The belt boy was trying to convince me to stay as he was trying to get the maintenance guy. I wasn't happy about the condition of the room so I went back to the [... read more] reception and insist they give me another room. They weren't apologetic and I felt that I was the issue asking for a room change but they did it anyway. The next day after I returned from the beach, I got locked out of my new room. I had to go to the lobby three times to exchange my key cards, thinking that was the problem. Not until I asked a belt boy to come with me that he told me it could be the door's battery problem. He called maintenance and the batteries were changed and I was able to get in. After I took a shower, I went outside for a bit only to discover I was locked out of my room again. They came and changed the batteries for the second time. Then I went out for dinner and still I could not open my door for the third time when I came back from dinner. I was furious so I asked the reception to look for a room that was free of issues. The receptionist told me it's because I've put the key card next to my phone and that affected the card's ability to open the door. I told him that's not true because my key card has been in my wallet the whole time and it was the door's batteries problem. He then showed me a log book of how many people have changed their rooms that day due to the key card's problem and there were a ton of them having the same issues with the door/room. I reiterated that it's not my key card's problem and that I would need a new room again. Finally he assigned me to another room and sent me off with a belt boy. When we got to the third room I've been assigned, I was upset to find out that room wasn't free - there were people staying inside! Of course, I had to go back to the reception and ask for another room again. All my time at the resort was wasted on unpacking, packing, and changing rooms. That's it. The customer service is extremely slow, condescending, apathetic and incompetent. The guys working on the beach/selling tours are extremely flirty and inappropriate. I had one guy touching my hand, stroking my hair, and others asking me for my number etc. There were tons of seaweed on the beach and there were many workers trying to get them out of the water everyday but that didn't seem to help. To be fair, the food was amazing and shows were good.

Bahia Principe Explore Punta Cana: Clean and great à la cartes!

The hotel was beautiful and very well kept. The food was above average and the reserved restaurants were fantastic. Excursions were really enjoyable. Would recommend more of a variety of pool activities. Too much seaweed on the beach could not swim. This time of year is bad for seaweed I guess. I came beginning of may last time and the beach was fantastic (as opposed to August where the beaches had mounds of seaweed)

Bahia Principe Escape Sian Ka'an: Anazing resort?

My boyfriend and I had spent 7 days here at the Sian Ka’an Resort, and all I can say is it was a 7 days well spent!!! The food and service from all the workers was truly awesome, nothing but smiles on not only ours but everyone’s face’s. Not a single moment had we been disappointed, every minute, every bite, and every sip from our drinks was PARADISE. We had such a great time here we are already planning our second trip back to this resort! I definitely recommend it to anyone and every [... read more]one. Shuttle Cars every 10 minutes, to and from the beach/other parts of the resort. Live Performances at night, and it’s next to impossible to not have such an amazing time here. The Animation Team here are honestly just a Bunch of Beauties, I hope to see you all our next time around come December. Organizing games by the pool and bringing us all into a group of loving and happy tourists! Delmar, Diego, Edler, Ricardo, Julio, Gabby and Sadie... You guys really are genuine people and I would like to say our trip wouldn’t be the same without you guys. And I hope to see you all next time we are here! These gentleman work so hard just to put smiles on everyone’s faces and all they want is for everyone to just have the time of their life. My friends, it’s always hard to say goodbye... but instead I would like to say, until next time my amigos! You guys are awesome, never change, I’m sure we will see you soon! Peace and Love, Madeleine & Frankooooo!!!

Bahia Principe Explore Akumal: Love this resort

Beautiful resort, great food, amazing service, very friendly staff, very clean, very nice beach. We have been to Bahia Principe Akumal 8 times and always love going back, never boring, always so much fun. 😍

The Eurostars Grand Cayacoa: Amazing getaway !

From the moment you arrive at the top of the hill where the resort is located you are greeted with an amazing view of the downtown area and the beaches! The Hotel is filled with friendly staff and they make you feel like family. The dinner choices are amazing. To get to the beach there is an elevator that takes you down to this beautiful paradise. Its a small beach area but it makes it feel private. I can't wait to go back for a relaxing getaway

Bahia Principe Explore Jamaica: Beautiful Resort

Beautiful resort,however Customerservice was horrible. Waited a hour to complete check it although there was only three family checking in. The customer service representative just went back and forth as if we were not standing there. Then after check in, there was no one to take us to our room. I had to beg as passing employee to assist. They were selling time share. Although they gave us a bracket to wear; this bracket should identify to the persons selling the time share that we have been app [... read more]roached, others failed to look and kept harassing us each time we passed them. The water sports guys needs to be at the front desk. No smile, not friendly, I had to ask them if they were poorly paid or if they hated their job.

Bahia Principe Explore Jamaica: very clean resort

this resort is very clean, food was good variety but containers were not kept full always had to ask to fill. Our rooms were very nice. Very first night called for towels and face cloth never received them, next day spoke to maid got our extra towels but never received face cloths. the entertainment around the pool in the day time was very little and did not do as posted on sign, night shows were awful and again not every night. Very little communication for example one night closed buffet and  [... read more]had it on beach and u were in line for over 1and half hours discussing. no one knew buffet was going to be closed. service in the buffets were little or none always had to ask for drinks and refills. The resort itself very clean, room nice and big, food good. .resort very large and a lot of walking not good for handicap person

Bahia Principe Explore Turquesa: WOW!

The resort that I went to in the 2nd week of August was Bahia Principe at Punta Cana, Dominican Republic. It was a beautiful resort with a lot of welcoming employees. I would definitely recommend this place to people, and the whole family enjoyed this trip brought to us by tripcentral! ;)

Bahia Principe Explore Turquesa: Greenish environment!

It would have some food at ground floor, sometime tired to go and get food from far away!! Cleaners are very good, they did good job. Don’t make same food at the dining everyday, they mention everyday different country food but looks same food everyday they given!

Bahia Principe Explore Turquesa: Amazing Resort

Very friendly staff with helpful mind. Nice and clean place, you can walk without any fear. But beach shore has lots of sea weeds in. So we are unable to go to the beach. They said this time of the year they have it,

Bahia Principe Escape Aquamarine: Ive been twice this year 😬

My brother travels a lot and has been to Ambar green many times and finally convinced me to go in February 2018.... loved it so much we went back this August. The staff is wonderful the grounds are beautiful and the excursions are fantastic. I really have zero complaints and would recommend this resort for anyone looking to meet fabulous people at a luxury resort... with no kids. 🤟

Bahia Principe Explore El Portillo: Nice Surprise

We had been to this resort six years ago, and we’re happy with our stay then. However upon returning we were pleased with the changes and updates to the resort. Beach remains beautiful nice to walk, food was very good, property well maintained. Very helpful and friendly staff.

Bahia Principe Grand Bavaro: Great family resort

The food at the buffet was fantastic. The pools and entertainment were perfect for people of all ages. I was disappointed with the beach. Too much seaweed! Overall, it was a great family experience. Fun, clean, accommodating, and helpful.