Iberostar Origin Bella Vista Varadero: The best resort in Cuba

This hotel was great. Good service, Food and fantastic beach with no rocks just sand. Padel boats free as well sail ride. Great room maids. Clean hotel. Great for kids. Great pool bar. Beware the purple Spagetti

Iberostar Selection Ensenachos: Fantastic for kids and adults

Just as advertised. Perfect. Great people, amenities, facilities, pools, restaurants, and beaches. The water park is amazing for kids. My wife and I would definitely come back with the kids every year.

Iberostar Selection Ensenachos: Worst resort

After been in Cuba 20 times, never a complain ,this its my first time I'm actually complaining, Food terrible!!! Even cockroaches in the Asian and buffet!! Customer service terrible! I have to call 10 times to get water or towels, no water for 2 days , we have to buy our own water. Very loud people everywhere very low class from Cuban to South American (and I'm spanish), no snack bar open 24 hours we arrived at 1130 pm hungry only to find the buffet with some left overs and all the light out.  [... read more]We had a piece of bread in the dark that was our welcome!! Rooms very outdated very uncomfortable bed with white spiders inside my bed! We got bitten every night.Again, after 20 times in Cuba 10 times in Cayo Santa Maria, We had the worst experience and this it's our last time in Cuba ,things are changing and not for the best.Dont get confuse when you read reviews on this place, all the 5 starts it's for the club one area. Not the family section of spa, very deceiving.

Iberostar Waves Costa Dorada: Excellent Service and the rest not so

Just came back from Iberostar Costa Dorada,and from the start I would emphasize that this resort is a solid skinny 4 star. the layout of Iberostar Costa Dorada is excellent not too big not too small, everything is close by. Nice gardens ( not as big as in Punta Cana) Buffet has lot of virility and dinner menus are changed every evening. Japanese restaurant has nice presentation and food is good. Mexican has a nice interio but the food itself not that good. Every week in buffet they have a Mexica [... read more]n team dinners which are better. Brazilian has lot of meat and the meat can be uncooked. Bars are all great with excellent choices of alcoholic and non alcoholic cocktails. For coffee lovers coffee in main buffet not so tasty. Ask for cappuccino at the main bar instead. One major issue for me was that the beach was very windy and the water full of seaweeds and lot of debris and even garbage. When its cloudy the beach is dark green and murky, even on a sunny days the beach is not as same as would be in other parts of D.R. The staff did not clean the beach at all and you will be always approached by local vendors and selling you tours, souvenirs or hair braiding, too many interruptions while on the beach. Due to above we spent most of our stay in the pool. On the weekends pool can be very crowded and not so clean. Iberostar has a special promotion for locals in summer months that allows them to check in on Friday and check out on Sunday. During that time the resort is loud and locals have no respect for other guests and staff. At times they can be rude and pushing at the buffet and bars. Pool need renovation

Iberostar Origin Playa Pilar: Enjoyable but...

Small size resort- perfect for finding your way around with ease. I dislike resorts that require shuttles to get around! Food was excellent- I am vegetarian and was able to find something at the buffet daily. The restaurants were very good too- definitely recommend the Asiatic! Spent most of my time at the beach or off doing excursions...not necessarily by choice but because the main pool was CLOSED for 4 days of the week we spent there. This is absolutely unacceptable to us. Customer service st [... read more]aff offered to transfer us to another hotel- not an ideal option as it is such a hassle for us. As a result of the pool being closed, the beach became increasingly popular and it was tougher to find a lounger but still... loved the crystal clear, shallow water - beautiful. 20 minute walk to Playa Pilar beach done once- stunning beach and water but not worth going multiple times since the resort beach was very similar. Did the Jeep safari, sunset cruise and snorkelling excursion to Isla media luna- all great trips. Be warned...when you drive the jeep, the terrain is a true adventure! Overall, nice resort and food but I will visit another resort in the future due to the pool situation not being addressed promptly. This is a make or break feature for us.

Iberostar Origin Playa Alameda: Good for Cuba

I went with my family and we had a good time. Very nice kids friendly hotel and most of the people were able to understand English. Lots of activities through out the day and the entertainment staff were friendly. The reservation buffets were nice elegant evenings as they soothed your mind and body with beautiful music. Sometimes at the snack shacks beside the pool we had to chase the birds away from coming on our chairs and attempting to eat our food. For me the downside of things was I found t [... read more]he food to be very salty and sometimes the shower to wash off when you came from the beach wouldn't work. Those times we had to go into the pool after to get off most of the sand so that we wouldn't bring it back to the hotel.

Iberostar Selection Varadero: BEST VACATION EVER

The resort was just beautiful. The staff was very welcoming and they provided efficient and great service. Also, the resort was very clean and accomodating. I recommend for people to go to this resort.

Iberostar Selection Varadero: Great Resort!

This resort is very comfortable. Not too big or too small. It's just right. Very friendly and outgoing staff. Everyone works very hard to make your stay enjoyable. All requests ( crib, baggage pick-up) were all handled promptly. The buffet offers a wide variety of choices, from lobster to fresh fish, chicken and pork. The food was delicious. My children have food allergies and they accommodated us without hesitation. The grill was also delicious with vocal entertainers. The entertainment at nig [... read more]ht was fantastic! Great shows! Probably the best one's I've seen in Cuba. They did water acrobats too! The grounds are well kept and charming. The kids splash pad is also fantastic with water slides, a park and kids club. Very family oriented. The beach was well kept, white sand. Low tide you can walk out more than 10 metres! Beautiful, beautiful. Had a great time and will most likely go back again.

Iberostar Waves Costa Dorada: Beautiful Spot

We stayed here Jun 6-14. The grounds were beautiful, staff were very efficient, shout out to Joselito who took care of everyone in the pool bar. The food was amazing every day but one, lots of choices! The beach was good until about 2pm, then the winds seemed to pick up a little bit (this was a new experience for me, I usually stay on the beach all day, maybe the time of year?) The pool was clean and there were lots of places to choose to sit. It's also low season so we pretty much had the ru [... read more]n of the place. Our room was on the ground floor, no issues with the room at all. Beds were comfortable and I appreciated having a thicker top blanket because I found the air conditioning a little cold. Our maid always had cute new things in the room and stocked the fridge daily. I had heard people were receiving Budweiser but thankfully our fridge was stocked with Presidente! I'm not usually a resort person, but if I was choosing a resort I would stay here again.

Iberostar Waves Rose Hall Beach: No need to go anywhere else!

I just got back from Iberostar Rosehall Beach Resort, where my friend and I spent our second stay there. Each time just keeps getting better. We can not say enough good things about this resort. The room was nice with an ocean view which we got upgraded to because we were returning guests. There were a few issues which needed to be resolved within the room but they were very friendly and compensated us very well for any inconvenience. The food was amazing. At the buffet you can find anything you [... read more] could possibly want. The a la carte restaurants were very good as well. The hotel is beautiful inside and out and grounds are kept very well. Everyone you see from front desk, bartenders, security guards and entertainment staff are friendly and make you feel right at home. In my opinion the entertainment staff are what makes this resort irreplaceable. The nightly shows are amazing and kept us laughing all week, and during the day there was always something going on that could keep you busy. Special shout out to Mr. Neat, String Bean, Teddy Bear, Pinky, Cupcake, Cordell and Stacy of the entertainment staff, you made our stay very memorable and you truly are amazing at what you do!

Iberostar Waves Dominicana: Beautiful

Myself and my two sisters just returned from spending a week in Punta Cana at the Iberostar Dominicana. We had an awesome time. The staff were wonderful. Food was great. The pool and beach was amazing, lots of chairs and space for everyone. We enjoyed our vacation and look forward to going back one day.

JOIA Rose Hall by Iberostar: A Grand Vacation

An excellent resort, very compact , well laid out. Amazing crystal clear ocean with a soft shallow beach about a kilometre long. The room is big and comfortable but the hallways need updating as the carpet is worn down and looks tired. The choice and variety of food is excellent throughout all the restaurants. Overall Iberostar Grand is a lovely resort, very clean, breathtaking views and with excellent supportive staff, but the resort is starting to look tired.

Iberostar Origin Laguna Azul: Not a 4 star resort - Maybe a 2 star

Went to the resort for a destination wedding of my Niece May 27 - June 3, 2017. What a "NIGHTMARE" from day 1. Rooms: Very 1st Day - No air-conditioning. Got another room the next day. The room had ants coming out of the sink and on the room floor. Cockroaches in the bathroom. The maid forgot to replace the towels - had to go ask for them. Food: Terrible - same food in the buffet - full of flies and birds all over the place. Most of us got sick (diarrhea) due to the food being infested with  [... read more]the flies. The Japanese was the only good restaurant. The snack bar (24 hours) had stale burgers (half cooked) & fries. The servers (cooks) expected tips if you needed fresh food. Had to pay for fish (snapper). Pools: Dirty: not being cleaned. Had to inform the personnel of someone "Pooh" in the pool. Stunk of pee. Beach - this was amazing. Entertainment: was good and the entertainment staff were amazing. Reception staff were amazing too. Wi-Fi: had to buy cards but most of the time would not connect and the card would say time run out. Overall: This is not a 4 - Star resort but a 2 - Star. Note: I had contacted the agent Tammy before we left regarding the ratings and was told not to look at the ratings and that this was an amazing resort - full of crap. If I could, I would have asked for a full refund the very next day I was there.

Iberostar Selection Ensenachos: The best resort in Cuba!

It is my fourth time going to this resort with family and friends. I have been in Cuba 17 times and i surely can say this resort is one of the best. I cannot have enough of the beautiful beach and the gardens of the hotel. The staff is very nice and the hotel is very clean. I highly recommend this hotel, especially for people that like privacy. The name of the hotel used to be Royal Hideways and it is as such.

Iberostar Waves Rose Hall Beach: Beautiful resort!!

I think the resort was really beautiful ,clean and convenient.everything was near by the pool,beach , buffet ,and grill bar.rooms were perfect and clean and no issues. The staff everywhere were friendly, kind and respectful.. The beach was well maintained and life guard was really nice and helpful. . I give this resort , staff and everything a 10 excellent

Iberostar Origin Tainos: Overall, very good stay

-Very well groomed grounds -The room was decent but not very clean. -The food is repetitive, not very varied -The beach is magical -The pools are clean and safe -The entertainment staff is always fun. Many activites to chose from -Snorkeling excursion offered on the beach by a separate company for 20 CUC was worthwhile -The Japanese restaurant offers a delicious menu and great service. The Grill restaurant was not good -Trips by taxi are very expensive but the guagua that runs along th [... read more]e main avenue is worthwhile at 5 CUC for the day -Tips are very welcome. They all work so hard!

Iberostar Origin Playa Alameda: Iberostar Playa Alameda - Ok

We chose this resort because it was an Iberostar. We were there 4 years earlier and were very impressed with the grounds, services, food, and room conditions. My how things can change in that time. The maid never once gave us clean sheets. Our fridge was not stocked on a daily basis. I broke my arm while falling on a wet drink spilled dance floor when we just got to the resort. The font desk Manager Judith Guerra is one miserable woman, who didn't seem to care about anyone, leaves me to think  [... read more]how she ever got her position in the first place. Don't get me wrong, the people who serviced us otherwise were terrific and very accommodating. The whole resort is undergoing renovations, thus they didn't care to have the cable working in our room. Once again, we chose the resort for the brand name and reputation of fine quality service. Surely we should have been told that is was now owned by the Cuban government and was being renovated to be renamed. Absolutely great service from Trip Central, whom we will look at using again for our Christmas adventure, but we will never stay here again. Just a word of advice, check and make sure your resort is what its supposed to be, not just selling the brand without the service that is supposed to go with it. LINDA & PAUL

Iberostar Origin Laguna Azul: 3rd Time and so Disappointed

The Hotel itself is beautiful. However this time it didn't make up for the poor service. I came across many rude servers often acting as though what you asked for was too much to ask. Was told multiple time NO to simple things like water. The buffet was covered in flies and birds eating the food and drinking water from the ice cream scoops. Our room smelled of mold and I didn't realize how bad it was until I got home opened my suitcase and that's all I could smell. There were prostitute [... read more]s on the resort trying to instigate trouble with our party.. so ladies watch your men. Spend your hard earned money elsewhere!

Grand Memories Cayo Largo: Special resort(Villa Marina,not playa Blanca)

Yes,It is Special. Very close airport but quiet very much in the day time(June is not peak time),and it locate the real marina,so many boat /yacht start from here,but it is still quiet. But ,it is NOISE IN THE NIGHHT(4 nights a week),Cuba Disco keep very big loudly voice until 1:30am in the morning(2:00am one night),the staff said you have to face it or you could move to hotel Playa Blanca if you want stay in quiet in the midnight,but you must pay more money. The room is cute and a real vill [... read more]age,food is ok,staff service is basic,but more tips more service. You could enjoy so many another activities free if you like. Natural and view is very amazing.

Iberostar Origin Daiquiri: First love!

We've just returned from a beautiful vacation. This was the third time we were at this resort. It is obvious we like it, at least we liked it the first time we visited it. It was 2004; and the hotel was quite new. Rooms were nice, no musty smell, no worn mattresses, the staff very friendly, the beach was beautifull and the food outstanding. It was what we hoped for. The second time, in 2008, it was different. The room was sub par; smelled of tabaco and mold, mattress was old and worn as if  [... read more]a huge weight had crushed all the springs and the A/C was almost nonexistent. The rest: staff, food and beaches were the same: nice, tasty and beautiful as before. This year we decided to go back since we still had the good feeling from the first time we were there. We went for the superior room. We asked the travel agent if the term "superior" means a renovated room. The lady confirmed it, and indeed it was. Iberostar Daiquiri is a medium size resort; beautifully maintained by a handfull of gardiners that work really hard and they are rarely appreciated. It has a cozy lobby with access to the main bar where you can have almost any drink you would want. The main hotel is right above it. In addition there are villas that have main + two floors. They are lovely! We stayed in villa Varadero on the top floor with an ocean view. The room was spacious, very nicely renovated, with modern bathroom, king size mattress that felt new and firm yet very comfortable, plasma TV, small fridge, a couch and an armchair with a type of ottoman. The A/C was in good working condition, silent and efficient, Housekeeping staff is very nice, thorough, non intrusive and quiet. You can have your siesta undisturbed even if they work next door. We ran into this issue at some other resort. The room was our main concern. We knew that the beach and the food will be good if not great, so after we saw the room we knew that it was worth returning to our first love. There was another good surprize: all the resorts contributed to the enhancement of the beaches on Cayo Guilermo's North side. Now the beach is approximately 20 meters wide, about 3 km long and has beautiful white sand. The water is perfect, you have all kind of places to snorkel and there are thousands of fish around (barracudas included). You can fish to your heart's content, or just enjoy the sun. There are plenty of activities you can engage in, and all kind of excursions you can buy. We preferred to remain in the resort and relax. There is a dedicated space for kids to play in with all kind of gadgets, as well as a shallow pool for them to enjoy. There are two other pools where the adults can soak up to the point when the afternoon entertainment takes over. In one of the pools there is a bar and you can sit and drink as much liquid as you can. If you like table tenis, pool, volleyball, badminton, beach ball or target shooting, there are places for all those activities. There are 4 restaurants (I hope I'm not mistaken): one on the beach - very nice - where you eat a delicious lunch if you don't want to dress up. If you do, then you can go to the main restaurant for lunch. There is a 24 hour snack bar at the pool as well. There is a Mexican restaurant that is open only for dinner. At dinner time the restaurant on the beach changes into a la carte Cuban restaurant. We did not go to any of them since the buffet is soooo good that booking the a la carte restaurant seems a waste of time. One thing though, I'm not sure why the fish tastes as if it is old frozen. We had a very nice memory of filets of fish on the barbecue served in the beach restaurant that tasted great. This time, not so much. The other items on the menu were perfect though so we compensated with those. As you can probably see, we do like this resort a lot, however we did see some things that were not professional and could have been a motive for complaints. For example: reusing the mint from a used glass from which someone drank a Mojito (saw it once, maybe it happens more often - management please look into this). I wouldn't have wanted to drink that. Or an alcoholless Mojito, it wasn't worth the one pesos I tiped the staff. By the way, that drink was prepared by someone else than the bartender since he was occupied speaking with a person at a table, and he did that for about 5 minutes; he ignored all of his clients. When we arrived this year to this very nice resort, we saw a lot of the old guard still working there. This may be a very good thing: All of the staff know their jobs. On the other hand, they may take their job security for granted as well as they gathered enough money from tips over the years that they see themselves as rich and untouchable; and they will have an atitude towards customers that may harm the good name of the company. Another thing, the rag they use to wipe the tables with, should be washed clean with soap at least every second round; you cannot imagine how many germs can be on that piece of cloth. The cushions on the couches in the hallway, mainly the ones going to the main restaurant are not the cleanest to be moderate. In the room, there can be a unpleasant smell emanating from the washroom. It can be easily avoided by pooring water in the floor drain under the sink. It seems everyone is forgetting about that one and it dries up and allows smell to come into your room. In conclusion, Iberostat Daiquiri is a lovely resort, where we'll return with great pleasure. It has one of the nicest beaches in Cuba - even though they say that Playa Pilar is nicer - lots of places to sun bathe or lie in the shade. It is smaller than the other newer ones, and because of this doesn't run into their problem of not having enough food ready for the patrons to eat come feeding time. It offers a variety of food and it is only a matter of you using your imagination to combine them and create a complete and very satisfying meal, breakfast, lunch, dinner or anywhere in between. Drinks are plentiful and diverse. The superior rooms - little more expensive than the standard - are very nice (make sure you have a normal fridge not an ecological one if you want to have cold water to drink). I don't have to remind you to bring bug spray to kill mosquitoes in the room and some Off for when you are sitting at the bar at night. They have a pharmacy, it is advisable though, to bring whatever medicine you think you might need since the prices are spiced up. The safe in the room you have to pay 2 pesos per day to use. The people at the reception desk will give you the code once you pay. I hope this helped you decide to book your vacation at this beautiful welcoming resort. Have a great vacation!!