Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Joseph009  - 

Verified Purchaser

Hotel Playa Paraiso: Worst experience in Cuba over 15 years

I have been to Cuba many times and at this resort is the second time. It is extremely disappointing in terms of hygiene, flies, power, and water outages. We were not able to have one single bite without worrying that we were eating flies and mosquitoes. Foods at buffets are covered with flies) They serve coffee in plastic or champagne glass. Bonus point if you tell me the type of these two different cockroaches who were sharing our room :)) The only positive thing was the beach, but you have to  [... read more]

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Marshel  - 

Verified Purchaser

Valentin Cayo Cruz: Superb beach and resort

Looking for a Peaceful place to spend vacation, Valentin Cayo Cruz is the perfect place! Plenty of Food to choose from, you will survive if you're not picky eater.The ambiance is Superb and unique that you would always wish to come back?and of course, the Big smiles of the staff and are always accommodating to your needs.For improvement, just needing a little few touch ups for toilet seats and cleaning.

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Private  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Amazing Resort

The resort was beautiful , spread out so nothing seemed busy or crowded. Everything was very clean. The staff were very friendly and helpful. The rooms were very spacious. The beach was amazing! Lots of huts for shade and bar/snacks right on the beach.

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Amazing Staff

Great boutique resort, easy to get around for someone with mobility issues as the property is fairly small. A lot of seniors vacation here so they need to up their game with the addition of railings to a lot of the stairs to hold for support. Bathrooms around resort very clean but not all always open and some of the handicapped ones were missing a toilet seat. Food a little boring as no buffet (except for a small one at breakfast) and only two ala carte restaurants, but tasty. A lot of people [... read more]

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Michael  - 

Verified Purchaser

Barcelo Solymar: Good 2 weeks/ 3.5 Star Hotel- Jan.2-16, 2024

It was our first time staying at the Solymar, I would stay again if the price was right. There are a few things I wanted to mention, hopefully this will help with you trip. Front desk staff- were just ok, they really need to communicate a little better. When we checked in, only 1 other person was at the desk, so they weren't busy. The front desk staff never gave us a safe key, never told us about were to get beach towels, or were to book the specialty dinners. Safe key did not work, it took a [... read more]

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Private  - 

Verified Purchaser

Villa Lindamar: Down under ... Cuba mainland - Cayo Largo!

Villas Linda Mar probably the best location/accomodation on the island: few steps to the beach of Caribbean Sea, almost all bungalows with that view, salt water pool + performance stage + dinning/mochito bar in the center of it. Very peaceful, clean place, friendly Cubanos, everyday various activity run by Oscar, any problems resolved immediately ( exception - shortage of dinner wine at some point). Realizing difficulties Cubanos face every day (politics base) - my kudos to theme for fascinating [... read more]

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Private  - 

Verified Purchaser

Roc Barlovento: Roc Barlovento a great disappointment

I took a chance a this resort because I thought it was close to town. You do have to take a cab or the on off bus. I have been to Cuba over 10 times. I have now decided to not go back. I always went for the people & beach. The beach could be good if they cleaned it . I got tired of picking up garbage every time I took a walk. And so crowded everyone sitting on top of each other. The staff very few ever smiled . I was actually yelled at by one bartender. I dont know how many $1.us I put do [... read more]

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Nysr2024  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Very Bad Hotel - Total Disappointment

I wish we did not select this hotel. I believe that Tripcentral or Sunwing should send an independent inspector there to check it out. Until this many, many issues are resolved - please exclude this hotel from the options and please do not send people over there. This is a total shame to Ibersotar network reputation and to Cuba overall. 1. Elevators do not work in any of the buildings. We paid extra for the ocean view room and were placed on the 5th floor. We were with a 10-month old baby and [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Very Fun Time! - See Review for TIPS

We went with 11 of our friends and family January 9-16th. It was a great trip! The staff were very friendly! Great service by Joel at the Beach Bar, Andres at the Pool/Snack Bar, Rosa & Monica in the buffet restaurant and Nerida from the Coffee Bar. The rooms were clean. However, during the week although the maids "cleaned" the rooms every day you can tell it is a very very quick run through. We had hot water everyday but in our room the toilet did not flush very well, we had to go to guest  [... read more]

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Private  - 

Verified Purchaser

Club Kawama: Horrible

Inedible food, very rundown and crumbling. Full of trip hazards. DO NOT GO HERE. This is by far the worst place I have ever stayed. 100% dump. Stay away from this roach motel. Disgusting experience on every level.

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Last minute vacation

Arrived at this resort January 13th and was supposed to stay for 1week. On our arrival noticed many flies in the lobby. Arrived to our room and was pleasantly surprised; large clean room, modern shower, turned out to be a very comfortable bed. Resort is clean, well kept grounds, beautiful beach and nice pool. 24 hour snack bar served fries and ham and cheese sandwiches; not much more. The abundance of flies was unreal: they were everywhere: dining room, beach, pool area, buffet, lobby. Afte [... read more]

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Dissapointed guest yyz  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: You get what you paid for

This was brand new hotel with low price. The hotel design is nice. The rooms are spacious but and nice but: - They did not have flat sheets under comforter which is the basic of the hygiene (I do not believe that they wash comforters every time the guests are changed). - In 10 days they replaced bottom sheets (on the mattress) once. - In bathroom we had only bath towels for 4 days, smaller – hand towels we got after 4 days. Food was not so bad as in other hotels last year. It was good enou [... read more]

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Private  - 

Verified Purchaser

Hotel Mojito: Stayed with my husband and sun 2 weeks December 2023.

Friendly staff, very clean resort , beautiful beach, great food in a la carte restaurant , and pretty good in buffet style restaurant. It was good selection of alkohol .. Planning to visit Mohito again.

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Mink222  - 

Verified Purchaser

Grand Memories Varadero: Very nice resort

Very clean cleaning people everywhere,room was very nice and clean,beach was beautiful and water was warm. If your looking for a brand new resort this is not it. Its a bit dated but like I say kept very clean.Well as for the food it was as good as could be expected considering the circumstances.Overall its a very nice resort.

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Private  - 

Verified Purchaser

Melia Cayo Coco: The Best!

We love this resort and have been 3 times in the last 2 years, and planning our 4th. The beach is absolutely the best! The grounds are well looked after, and the rooms kept clean. Depending on which block you are in, you may have some issues with the plumbing. This is the only down-side we experienced. The food was adequate and plentiful, as was the alcohol supply. However, the biggest think going for The Melia is the staff! All are courteous, attentive and smiley! Keep it up

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Private  - 

Verified Purchaser

Club Amigo Atlantico Guardalavaca: Club Amigo Atlantico Guardalavaca

I have been to this resort 21 times and swore I will not go back,but as time goes on you say to your self the beach is fantastic,the staff have become your friends and I mean your honest friends the beds are clean and the grounds are well kept.And they will do there best if you are not happy. Yes there is a lack of food,there is always something missing from day to day if it is not butter than it is coffee even rum coke soft drinks etc; you will never understand this country. The weather w [... read more]

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AndyG  - 

Verified Purchaser

Memories Trinidad Del Mar: A nice week

We spent a week in this resort. It was an inexpensive holiday and we did not have high expectations. This is a small, quiet resort with very nice gardens and a shallow pool (max 3ft deep) located right on the beach on the Alcon peninsula. The beach is beautiful and the water warm although not as clear as the North shore. And the sunsets on the ocean are magnificent. It takes 2.5 hours to get from the airport to the resort and there is no stop, so be warned. The ride is quite nice through the l [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Amazing Beach!

The beach was simply stunning, with walkable sand and warm, calm water on most days. Aside from the occasional "shark warning" that required a quick exit from the water, it was a perfect beach experience. The hotel pool was also great, with a fun and lively afternoon atmosphere. While the hotel could benefit from some upgrades, it was generally acceptable. The food was decent unless you are a picky eater. There were occasional shortages, but they were not significant. However, the public bathroo [... read more]

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Zee Zee  - 

Verified Purchaser

Valentin Perla Blanca: Gorgeous Resort - perfect Beach

This resort is absolutely stunning compared to others we drove by . Its light and bright lobby is so inviting. The main Bar has everything and the service is great. The coffee bar is the best in the entire place - you can get ice coffees, Spanish coffees, Irish coffees, Cappuccino, etc. etc. We had coffee there every single day. The beach is stunning - white sand with crystal clear greenish blue water. No fish, No junk, No weeds. Each beach area has a bar and a snack bar which makes h [... read more]

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Paddle girl  - 

Verified Purchaser

Brisas Guardalavaca: Love this place

Cuba January 2024 Is I sit here in my warm bed I’m thinking ?. Going on my second week here. There are many shortages. Diet Coke. Cola. Sprite. White wine. Champagne, and even water at times. I started to fall into the typical tourist attitude. “The money we pay and there is nothing! Complaining ?. Again as I sit here in my warm bed, I’m thinking about the Cuban people that don’t have heat in their house on chilly nights. As it gets here in January and February. The Cuban people [... read more]

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