Blue Bay Grand Esmeralda: Solid resort

The staff were wonderful at the resort. Big pool, good food and good drinks. The service again was amazing! The beach isn't the best but walk to the resort next door and it's good! Would definitely go back

Breathless Riviera Cancun: Take your breath away

Great hotel and entertainment staff was polite and entertaining pool staff as well we loved this place me and my girl friend and will be back the beach was very clean and well maintained ................

Royalton Hideaway Riviera Cancun: Beautiful resort!

Pools were very crowded. The beach was great for walking but big issue with seaweed. Lots of restaurants, very easy to navigate this resort. Brie was a great butler, very helpful. Staff were very friendly.

Iberostar Waves Paraiso Beach: Solid 3 Star Resort

-Buffet & a la cartes have a very limited selection, but are high quality. Minimal after-hours options. Shopping centre provides free made-to-order food which is a bonus. -This is one of the lowest levels on a resort compound so you get minimum access to facilities, but have access to all the popular/fun things, so there's no point upgrading. -Resort seemed very understaffed while we were there, so we had no drink servers and bartenders with no cocktail knowledge. Brazilian restaraunt didnt ha [... read more]ve enough servers so we left after the long wait. The folks there were working hard though. -There are only a few bars so without servers it was a pain to get drinks. -Beach was the best we've seen on that coast, lots of waves and strong riptides though. Many people were rescued by life guards.

Sandos Caracol Nature Resort and Water Park: Manuela Romeiro

I will be really short, Manuela Romeiro mislead me, she Told me so many lies, the truth is she never been in this resort and this resort is not for kids in wheelchair and doesn’t have elevator, for example snack are by the main pull by the beach is not wheelchair accessible...like up for breakfast was like 45 minutes long, no bananas ...resort and doom really dirty, horrible service .... I just want to say thank you for your advice Manuela Romeiro and waist my money!!!

Hyatt Vivid Playa Del Carmen: Wonderful with Something for Everyone

The hotel is, in a word, beautiful. A grand entrance opens up to a modern and efficient lobby and then an expansive lounge, surrounded by shops, cafes and a bar. A highlight, the Aroma Cafe where you can get a cappuccino or a gelato. This is where your nightly entertainment will occur - with plenty of seating, attentive service and an open airy breeze. That said, the first half of our week, the shows were on the central lawn which were equally enjoyable - the entertainment team at the resor [... read more]t are extremely talented, best I have seen. The room was large, clean and well appointed with everything you need and more. This includes a well stocked mini fridge, Crabtree and Evelyn bath products, and turn down service. But let’s talk about the Magic Box. AKA room service but without the interaction. You can order from an in room tablet and your food and/or drink is delivered to a “dumbwaiter” you access in your room. This is how we enjoyed our breakfasts most days and it was marvellous! The grounds are stunning, well kept without question, but I think the nicest detail is there is a little bit of everything. Garden, beach, pool, spa, terrace, tennis, gym, dive pool, etc. Everything/everywhere was immaculate. We preferred what we called the tranquil pool but the main pool was hoppin’. Lots of fun and frivolity, a good time had by all! The restaurants were delightful and elevated, even the laid back beachfront patios. Stand outs include Pelicanos for lunch and Maria Marie for dinner.

Blue Bay Grand Esmeralda: Nice resort, horrible beach

The resort is big, lots of walking, but they have golf cart shuttles. Food was good, staff were friendly at the seabob shop, lots of fun. They gave me and my girlfriend 2 beds and it took them 4 days of complaining before they changed our room to a single bed. Beach is horrible, black seaweed water, rocks and shells in the beach sand so it sucked to walk on bare foot. Very shallow water, only up to my belly buton. Over all 3 out of 5 i would not stay there again. Might as well stay at a [... read more] travel lodge if i want a room and pool, would be less walking and cheeper lol

Sandos Caracol Nature Resort and Water Park: Good time

This was our second trip to the Sandos Eco Carcol. We love the grounds and the nature and of course the main feature, the monkeys !! Unfortunately this time we upgraded to the Royal Elite Penthouse being told we could use the Infinity pool and Swim up bar section by tht travel agent and as advertised on the website however Royal Elite are not allowed and we were told when we arrived. For a family of four the Eco Family section would have been way better. The Royal penthouse is basically a large [... read more]r room made for two. It was very crowded with 4 and our luggage. The balcony was large and nice however the ocean front means nothing. There are no views of the ocean. Just the tops of the palm trees. Food was fine. The restaurants are great. As mentioned in all the posts the beach is not great. Very rocky and dark and more for snorkelling however very wavy most of the time. I’m not sure we will ever return as the room was so disappointing and the very expensive upgrade to Royal Elite was a waste of money. The service from the staff is great however our request to lower grade our room to a more comfortable fit was not met. We did see others get upgraded and we were not allowed to downgrade. Over all a fun place for families but don’t waste your money. Stay with the eco family section for the same perks when travelling as a family.

Blue Bay Grand Esmeralda: Beautiful clean happy resort

A very large resort. Lots of places to escape the crowds. Food very good. Service friendly and good. Rooms beautiful, love the deck. Many bars to choose from, 3 buffet restaurants serving fantastic food.

El Dorado Seaside Suites: Service with a smile

My best friend and I stayed a week at the El Dorado Seaside Suites (Infinity Side) in an ocean view Pool suite. The resort is fairly new and fairly well maintained, with modern, spacious and clean rooms. Our room was a corner suite on the 4th floor in Building 6. We had a fairly large infinity pool with direct access from our balcony. The first night, we had to call security 2x because there were 10-15 people standing outside of our room ‘scream talking’ at one another til well after [... read more] 2am. We asked them if they could move or please keep it down, but it didn’t stop. Due to the proximity to Kanaloa Bar - on the 4th floor, this happened again on our last night. Definitely don’t accept 6401 as your room if you like sleep! The pools were freezing. Apparently they don’t heat the infinity pools or the main pool, so not many people were using them. We went in a couple times, and it was definitely neat to see it when you looked out- but ultimately, they were always in the shade and mostly too cold to use. As I mentioned before, the room was large, modern and clean. They had nice robes and spa quality toiletries. The first day, there were plenty of towels- however, they seemed to dwindle as the week went on. I had mentioned to my concierge that I liked Coors Light over the other beers in the mini bar and I came in each day to find it stocked. Something odd about the resort- housekeeping comes in once a day- at an approximate time that you tell your concierge. Later in the day, the bar/snack person comes in to fill your mini bar. Later, a towel person comes into the room... and lastly, someone came in 2 days to do turn down... but only 2 of 7. Due to all the different staff coming & going, it was really difficult to siesta! Beach: There really isn’t one. Infinity has one spot you can wade in and that’s nice... The rest of the frontage is behind a wall and is a Reef. They’ve done their best and added sand and chairs along it and it’s still lovely... but if you’re looking for a beautiful beach, you won’t find it here. Sensimar has a larger beach which is very busy. There are very few chairs because it is so busy. It’s also very far from Infinity- you can take a shuttle, but you’d better not forget anything or it’s kind of an ordeal... Food: There is only 1 restaurant on the Infinity side and it is only open for lunch. There’s a fantastic steakhouse/grill upstairs and a pretty underwhelming buffet downstairs (under the main pool, which is neat, but the selection was very poor and nearly no one was in there- ever). Other than that and the aforementioned Kanaloa Bar (which was the only ‘nightlife’). There is a Starbucks in the shop on the 1st floor- but it is extra $. To eat, we had to go to the Sensimar side or the ‘Main Lobby Building’. It is not that far to Sensimar where there is - The Gourmet Pub (excellent Calamari!) - Culinarium Restaurant (try the cajun chicken- it is NOT what you’d expect, but IS amazing) - Mia Casa (Italian- did not attend that location) - Mexican You need a reservation (see your concierge)- Excellent food, fantastic drinks and amazing service- bring an appetite! -Guacamayas Bar - A bar with swings & snacks. Nightly entertainment here and a super fantastic vibe. Everyone seems to flock here after 9pm, so seating was tricky... but there’s dancing! BeachBBQ was closed the whole week, so we didn’t get to eat there. There is a quick serve restaurant The Sandwicherie & a buffet but we did not go to them. Main building- Seaside Market Buffet- Only breakfast option. Very small selection- the Egg station cool was excellent. Often things were left empty or running low... and not very hot. Never attended a lunch buffet. One dinner buffet was very disappointing. Stuck to A La Cartes after that. Asian Restaurant- Need a reservation, but it was fantastic! Delicious food. Thai, Japanese & sushi. The sushi was great. The pad thai and curry was also pretty fantastic. The service was impeccable. Mia Casa- Italian. Super cute ‘Village in Italy’ streetscape style decor. Awesome food & fantastic service. Loved the addition of the dessert cart. Each night there was some sort of live music and an Aperol Spritz branded bar at the Main Plaza at Sensimar which we really enjoyed as a chill after dinner drink before heading to Guacamayas or to the show. Entertainment was lacking. We saw a Fire & Lights show - which was great & a Circus Show which was also pretty great... but that was it. They had ‘entertainment’ at Kanaloa bar but it was Karaoke- no one sang.. and a band, that was decent, but literally took 7-10 mins between songs... and every song was a ballad - on Rock night... I went to bed. The Naay Spa was lovely, but if you wanted to do the hydrotherapy or ‘water journey’ as they call it, you have to pay $27-35 USD unless you bargain for it included in your spa treatment. Unlike other luxury all inclusives I have been to which allow you unlimited access to it. We were approached on the beach by a spa employee who wouldn’t really take no for an answer... I knew I wanted a massage, but the prices were quite high $200+ USD per person, I hadn’t quite decided. He kept offering different deals and we ended up with 2-4-1 plus water journey for free. By that time, why not! haha... I had the Kukulkan Massage which was a combination of several techniques & very enjoyable. Several times throughout the week, the same guy approached us. Even our last 2 hours at the resort, they were still trying to talk us into ‘one for the road’. That was a little much. The staff are lovely and everyone is friendly. One of the guys at the Seaside Market even seems to remember everyones names - day after day. It is really the staff that makes the resort more appealing. There were definitely pros... and a few cons about the resort. I would consider going again, but feel that at the price point, I’d probably go somewhere else. I just found many things to be lacking ‘something’.

Bahia Principe Explore Tulum: The search for bliss stops here,,

Courteous, clean in all respects, pleasant, excellent dining, beautiful setting, give it all stars, We have travelled the world and would absolutely recommend this as the best all around resort yet. we cannot wait to go back and hope our friends and family go too. Best wishes to all Bahia staff and may thanks,

Bahia Principe Explore Akumal: A trip to remember!

We had an incredible time at this resort. The rooms were clean and the resort was beautiful. The resort was huge with breath taking beaches and many pools to chose from. We decided to golf a few days as well, which made it easy with the course only a short ride away. I would highly recommend this resort looking for a family/ couple getaway.

Royalton Riviera Cancun Resort and Spa: amazing resort

it was a great vacation for my first time in mexico. the resort was amazing, the staff very kind, friendly and helpful. thanks Ninfa for keeping our room always clean, Jose for your energy and all the staff for their help and hosptality. the only thing that we didn't like, is the beach, it as full of weeds so we did not enjoy swimming. it's a real all inclusive/ it deserve 5 star i recommand the place and for sure i will return there with my friends and family.

Iberostar Waves Paraiso del Mar: Fantastic Resort

This was our 6th visit to the same resort - cannot say enough about it buildings are beautiful and very clean - grounds are immaculate and landscaped well - large resort area to walk around in addition to the large pools and ocean the are great. Food as always excellent. Was very easy to book with trip central and all travel arrangements were good and on time

Akumal Bay Beach and Spa Resort: Awesome 2nd Visit

Just got back from a great week at ABBWR (Akumal Bay Beach and Wellness Resort) Awesome staff at all levels. Several staff even remembered us from 4 months ago!! Service and attention to detail all the way. Also, the largest aquarium at your disposal right off the beach. Dinners were great and the little touches like finger cloths to freshen before dinner, the unique welcome drink in each restaurant and the wonderful selection make a huge impression. Looking forward to booking our next visi [... read more]t in the fall

Bahia Principe Explore Akumal: Amazing resort

The people were awesome, the beach was great and no complaints on the food. I would recommend this resort to anyone❤️ We were in The adults only section and was great. Anytime there was something needed it was looked after right away and you received a call within a short period of time the same day making sure things were satisfactory .

Blue Bay Grand Esmeralda: This is a great resort

This was my second time coming to this resort !I find this resort clean and the food was great staff very acomadating! Although it is a large resort the trolley system is nice so u don't have to do too much walking! Especially love the wildlife!

JOIA Paraiso by Iberostar: Beautiful resort

Everything was great. The employees were extra caring and helpful. The rooms were very nice and very clean. The maids were super at there job and always left flower pedals and little animals made from the towles. The butlers were extra caring and always got anything you asked for in a very fast and efficient way. The restaurants were very well set up and very clean. Lots of food choices and excellently prepared and served and very good tasting meals.

Catalonia Riviera Maya: So many smiles :)

I thought that Catalonia Riviera Maya resort was absolutely picture perfect and amazing. Everyone always had the biggest smiles and were so friendly and welcoming. I had an amazing stay here. Food, entertainment and good times was absolutely in abundance. Everything was clean and inviting. If I had to critique one thing it was that our room was really warm and seemed that the air conditioning was not working very well. This really was an amazing stay though and most definitely enjoyed myself. I  [... read more]would recommend this resort most definitely :)

Sandos Playacar Beach Resort: only average

Rooms need desperate updating. Food was average, not good but you can always find something to eat, the same stuff every day. I wouldn't call this a 4-star resort, we paid for the select club upgrade, to access premium drinks etc, don't bother because the upgraded drinks were not always available they seem to run out on a daily basis. The staff at the front desk never followed through with our requests, they say yes no problem, but nothing happens, very disappointing. The premium buffet rest [... read more]aurant never opens for breakfast or lunch, the main buffet was so crowded you get in and out, very poor service due to crowds. The only thing that was great was the beach, it's beautiful. We were supposed to get bar service on the beach, it didn't happen. Wifi in the room is hit and miss very poor. For the money, we spent not worth it. There are much better resorts that are true to the star rating, I will never return to this place.