Barcelo Maya Colonial: Great Vacation

Very well kept. Lovely large resort and lots to do. Nice, friendly staff helpful with all requests. Would recommend swimming shoes for the ocean and to use on any swimming excursions. 15-22 $ US at any market or gift shop.

Barcelo Maya Colonial: Large resort , plenty of beach chairs

The resort was huge with lots of options for dining, swimming and relaxing. Overall good food and service. Beach was nice with lots of fish and even turtles. The negative I would have to say would be our room. We were ground level & it smelt moldy & musty . We asked to be moved and were told nothing was available.

Occidental Caribe: The resort was good .

All and all the hotel was good. The food was just ok at the buffet though because we've been to two other Barceló hotels in the last two years in Mexico and the food was better and we expected the same however the booked restaurants were excellent. The grounds and washrooms were always kept clean and the beach was amazing . The only issue we had was that the walls of the rooms were paper thin and we could hear everything going next door .The rooms were ok . Not very big but clean. .

Barcelo Solymar: Quite outdated

This hotel was quite outdated not only in terms of decor, but also functionality. Our bath tub was clogged for the entire stay and not cleaned properly. The bed sheets were old and had some holes. The buffet had the same food every day. The a la crate restaurants were great (tried The International, Don Quijote and Mexican), except for the Mexican, that was quite watered down. The shows were amazing. There was no club after the shows and not much other entertainment during the day.

Barcelo Solymar: great!

Firstly, the food was meh.. I mostly ate off of the resort. Bring hot sause or other condiments you enjoy. That would be the only bad thing I could say about this resort. The staff were very friendly and helpful. I would recommend this resort to any young people looking for a great time and a party! Party at the pool bar every night. I had the best time of my life and plan to return next year!

Barcelo Maya Colonial: Awesome resort

the "a la carte's" we tried were good, the buffet was huge with something for everyone. rooms were clean and bright staff was helpful and friendly plenty of gift shops Cant wait to go back and try the things we didn't get to!

Barcelo Maya Colonial: Gorgeous resort!

What we love most about the hotel is the accomodation. We were a bit upset when we got there because we ended not getting double occupancy room as we reserve and end up getting one king bed. But the place itself was beutiful. Washrooms are up to date. Cleaning staff come everyday and change our towels and linens. Foods are amazing and unlimited so as the drinks and bars are all over the resorts.

Barcelo Maya Caribe: Amazing resort!

Everything was very clean! From the hotel room to the grounds, dining areas to the beach. We were very impressed with this resort. It's a huge resort with a big mall, mini golfing, bowling and many water activities. We were disappointed in the snorkeling. Food was excellent in the buffets and the Japanese restaraunt was amazing. The other restaraunts we ate at were the Mexican and Italian, also very good.

Barcelo Maya Beach Resort: awesome resort

this was our first time in Mexico,but not the first time at a Barcelo...but this one at Riviera Maya beach was super clean and the staff was very friendly....food was ok lots of choices we always found something to eat..pools are very nice and clean,the best beach was at the maya beach resort just sand,and if you like snorkeling infront of the tropical and the palace is a good place to go to see lots of fish,stingrays and sea turtles...

Barcelo Maya Colonial: Barcelo Maya Colonial

Everything was to a high expectation. The food was excellent. The complex very clean. and people was friendly an polite. Pool and Beach was kept clean at all times. Definite will go back again. I Had the best time of my life.

Barcelo Solymar: Great Party resort

Hotel was as you would expect in Cuba. If you are expecting Canada like cleanliness and over hotel condition you will be disappointed, like you would be anywhere else in cuba. If you have a family I would try staying at the Arenas Blancas side of the resort which seemed family focus. The Solymar side seemed more focused on those wanted to be more social and party. You can access the food bars at both resorts no matter which on you stay at. Food in cuba tends to be a little bland. I would recomme [... read more]nd bring a bottle of hot sauce.

Barcelo Huatulco: Very relaxing

We had a very relaxing time at the Barcelo Huatulco. The rooms, pool area, beach, everything was super clean, and staff was very friendly. The evening shows were totally entertaining. We tried 3 of the 4 restaurants and can highly recommend 2 of them.

Barcelo Maya Colonial: Beautiful well maintained resort

This resort is part of a complex of 5 resorts owned by Barceló. If you want a resort that has everything then this is a great place - this place has it's own shopping mall, club, bowling alley and lots of a la carte restaurants to choose from. Our only complaint is that it was a little bit too big and full of people for us (having only previously travelled during low season to smaller resorts), but we also traveled during peak time where the resort was 95% full (so maybe not so much a complaint [... read more] as it is an observation!). All around really good experience, good price for an all inclusive with lots of amenities.

Barcelo Maya Colonial: Great Resort for Families

I really liked the variety. There was something for everyone. The sea turtles located right at the beach was a bonus. The resort was prompt at addressing any of our needs or concerns. Overall a great vacation. I feel relaxed.

Barcelo Maya Colonial: All round good resort!

Pulling up to this hotel I was in awe. It was so big, the scenery as well as the hotel grounds were kept tidy, there looked like there was so much to do, and the hotel staff were very pleasant and eager to assist you. The pool was fairly large and always clean. A major downside was that throughout the first few days there was no music being played and had to be asked many times by many different people. The night shows were very well organized and a ball to watch. The food was very good. Traveli [... read more]ng with an allergy you must be very cautious and I had no problems. The staff was very careful and helpful when guiding me through menus or the buffets. As stated before the resort was large. Lots of walking but so much to do!

Barcelo Maya Colonial: Veruy good resort

Staff is very friendly, food is good, pool amasing, beach a bit rocky.... The room service could be better but it was ok anyway... Close to Playa del Carmen. We went between adluts only but is great for kids. The gym room is simply amasing !....

Barcelo Maya Caribe: Wonderful Holiday - Nice people, nice resort!

EarlyJanuary 2016- booked with TripCentral (Thank you Eliana for your great service and advice) on Sunwing ... Nexus tours staff on site were very friendly and helpful (Special thanks to Saul & Rafael). Transport a little slow to get organised at the Airport (probably due to late arrival time) and it does take 1 hour to get from Cancun Airport to the Barcelo Maya property. Hotel Check-in process was seamless, the room was very nice and well-appointed although there are not a lot of rooms with a [... read more] full beach view across the four properties on this resort: Beach, Maya, Tropical and Palace. There are great Junior Suites with private balconies, pools and jacuzzi's which face the beach, quite nice and a little overpriced - but may be worth it depending on your preferences. The resort looks big at first but very easy to walk across this properties' pools, restaurants, buffets and beaches, through the large Maya Mall and shopping area (commercial captive market - not cheap but nice...). Free wi-fi between 10 and 12 in the MayaMall only - - or pay per use is 12$ USD daily - this could use a little re-think.... While it's an investment for the resort, it's also a nice-to-have for guests (even though we are on vacation). Great folks we met this week who are deserving of a mention: *Lara & Moises at the Front desk - true professionals and very patient! *Javier at the bell stand - knowledgeable and friendly, lots of advice too! *The Captains across all bufets and restaurants are very 'pro and know their business, but we especially wanted to thank Luis - a very professional, respectful and friendly gentleman who always had time for a chat and share info with us :-) * At the Maya buffet - they're all pretty nice and all very good - but Jobhani and Lorenzo P. were exceptional and stood out in our minds - thank you! A la carte restaurants were all pretty good - this is the 7th Barcelo we've enjoyed over the years (this time without the kids!) and the gourmet restaurant booking process is as expected - book early with guest services to get your preferred seating. Our best experience this time around: Tokyo - the teppanyaki was spectacular and offered best tasting food in the house! Neat stuff like double-decker bus shuttle across the resort, a Dolphin park ($ but you can watch from outside the fence and take great pics'), an extensive water park and surf ride ($), beachside water sports equipment in great condition and easy to book, helpful staff too... Exceptional customer service moment: Our in-room coffee maker didn't work - it was replaced within 4 hours AND: they called our room to make sure we were satisfied and it was in working order, the next day... well done! Entertainment was as expected - the artists clearly train hard and give their best every night - might want to switch it up a little on some of the themes and maybe bring in a local rock band in addition to the excellent Mexican musicians?... the one small irritant we see in pretty much every resort has this MC format - it is pretty standard across resorts but really, you don't need this much MC'ing... it's not a TV show (!) Our one bad experience: La Fuente Spanish restaurant - usually a good meal but this time, the service was disorganized and frankly, the service and attention levels were terrible - maybe having a bad nght? ...slow to order, slow to clean up, absolutely no follow up... seriously defficient compared to La Fuente @ Barceló Punta Cana... Bar staff at pool level - aross the resort - can be a little stand-offish until you make eye contact and actually speak with them - difficult to get served if you're not used to ponying up to a bar and requesting a drink (so some folks can be put off by this experience) - perhaps benchmark your other resorts in other countries (Cuba, Dominican Rep., Spain...) to see how exceptional customer service isn't about the bar staff, but about the customer... pay attention to who's there first, especially younger guests :-) Interesting anecdote: It looked like Co-President Mr. P. Barcelo was walking the resort - glad to see the Owners still takes personal interest in their properties and service levels. Your staff does a great job overall in this immense property - you should be very proud of them and the efforts we see on a daily basis. Thank you! we'll be back :-)

Barcelo Maya Colonial: PERFECT Resort

Everyting was so nince. Hotel, food, pool, beach,. The people in charge of the hotel, the waiters, everyone was so cool. We enjoy the hamak A LOT at the pool and so nice to have internet everywhere. For shure i'm gone come back

Barcelo Maya Colonial: Amazing Resort

Wonderful resort, amazing and accommodating staff. Pool and Beach was great with lots of seating. Food was absolutely amazing. Staff work really hard and are friendly and personable. Can't wait to go back!

Occidental Caribe: Fantastic resort, our best holiday vacation yet!!!

They changed our room to ocean view and pool view, it was there idea to change rooms, very impressed, the ocean was great and the pool area super clean, hard working employees, super friendly, best service ever!!! We'd go back in a minute!!