Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Complete dissapointment

Filthy conditions, run down amenities all over the resort, awful and tasteless food and drink, constant inconsistency, serious lacking for the royal service, boring excursions and horrible aircraft for the flights made this "vacation" more of an expensive headache than an enjoyable experience. Now I have the fun of being locked into a post complaint process in which trip central does nothing. Thanks!

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DragonDJ  - 

Verified Purchaser

Iberostar Selection Ensenachos: Getting Older but Never Disappoints

This is our favourite resort in Cuba and have been back 7 times. Some aspects are getting tired and could use some work but these are overshadowed by the beauty of the grounds, buildings and most importantly the staff. We will definitely be back as the value is excellent.

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Joey  - 

Verified Purchaser

Hotel Villa Cuba: Potiential is there

Whats the right thing go do here. People/service are nice and beach is nice. It ends there. Building is rough, food just edible. I made the best of a bad situation. Ya get what u pay for. I dont like to talk badly, but its not good for a week vacay.

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Katana  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Amazing First Trip/Stay in Cuba at the Playa Alameda

The Iberostar Playa Alameda was a wonderful stay with extremely friendly and helpful staff. We enjoyed the various activity options throughout the day and the nightly entertainment. We travelled in early January for a 10-day birthday trip and were surprised by a lovely complimentary bottle of champagne on the day of my birthday despite not informing the staff. We loved the theatre shows and the beach party in addition to the live music. The drinks were wonderful and the bar staff was great at cr [... read more]

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Jimmy!  - 

Verified Purchaser

Paradisus Princesa Del Mar: Wonderful Resort

We arrived Friday noon, and we're immediately impressed. Everyone was very friendly, the rooms were clean, and the grounds were stunning. We were warned that there may be some food shortages but we did not notice this at all. The beach and swimming areas were excellent! The pools were lovely and the swim up bar fantastic. You should go to the cigar bar to hear the two incredible guitar players! Really really impressive! Overall we were very happy with our experience and are planning to go again  [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Fantastic spot

Grounds were wonderful, clean, easy to navigate and the people were wonderful! Yes a bit of food shortages but we knew that going in ---- had the most fabulous time, weather was amazing and the ocean was perfect! A last minute getaway for us and it was just what we needed!

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Rob & Mary  - 

Verified Purchaser

Melia Cayo Santa Maria: QUITE RESORT

We both found this place to be very nice, 3 beaches , easy to find your way around , The Staff was excellent , very good at what they did Entertainment was great , Very Relaxing place , Food was great , never ran out of anything. We did not find any Canadian Whisky , but lots of other brands

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Gala  - 

Verified Purchaser

Hotel Mojito: Amazing people!

People, what makes this resort to be a special place. We return here year after year to visit our friends who work there. The best part about Mojito is their Entertainment team. They work tirelessly to bring activities, dances, games, to create those special moments for people to remember for years. Food and beach are fantastic!

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Natalie  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: great resort

The Royalton is an exceptional and quality resort that stands out in Cuba. For those of you who know Cuba well, this resort has all the boxes ticked. Great service. Great beach. OK food. No complaints here. This place is a keeper. We will return !!! Diamond Club is fabulous.

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Private  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: 3rd Time Here

This is our third time at this specific resort. The beach and the snorkeling are great. Only complaint here would be the sand fleas and mosquitoes which were plentiful. Aquired many bites that kept us up at night due to the uncontrollable itching. Bug repellent did not help at all (for us anyway). After bite and aloe plants helped a bit, but not much. The pools are quite nice and clean. The grounds are well kept. There is a noticeable decline in the rooms, lobby and the buffet. Furniture, walls  [... read more]

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Julie 123  - 

Verified Purchaser

Iberostar Coral Esmeralda: Disappointing

The people were so unfriendly. The resort itself was nice but just couldn’t get over how the staff was. Just to ask a simple question it felt like you were putting them out. Not the Cuba I have experienced in the past. I would not go back if someone paid me. Such an unwelcoming miserable staff.

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Private  - 

Verified Purchaser

Club Kawama: Very nice resort

For a very old hotel it was clean and the staff were very friendly. The grounds were well looked after and the beach is amazing. We liked that the resort was close to other restaurants and the main market in Varadero

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Ahmed  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Amazing Cuba and Royalton Hicacos

We had a very nice and memorable week with direct flights between London, Ontario and Varadero, Cuba. Hotel facilities were excellent, beautiful smooth sand and clean beach and ocean water.. Excellent friendly staff. Food and drinks quality and availability was a bit disappointing, but we did not starve and we did not expect the best cosine, so in all we would go back

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ConnieB  - 

Verified Purchaser

Memories Jibacoa: Amazing place

This is the first time I have not had bathroom issues in 20 years of going to cuba that says a lot about the food Great service, great food and entertainment Some rooms could undergo renos but you will not be disappointed staying here:)

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Rob R  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Amazing Beach

Beach was beautiful, staff was fantastic. Rooms were average but clean and tidy Food was typical Cuba, a bit bland but plentiful. Lobby Bar staff was great and entertainment in the theatre was good

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Private  - 

Verified Purchaser

Melia Marina Varadero: Good resort

The resort itself has some shortcomings due to age, but the staff was great and they kept the place neat and clean. The food obviously is not the best, but it is okay. The grounds, the pool and the beach are spectacular. The excursion to Habana was really well done complete with old cars and a nice lunch and dinner at the old fort and downtown. The Daiquiri bar in old Habana where Ernest Hemingway used to hang out, is a hotspot and worth the time. We had a great vacation!

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Not great

Very clean resort in the lobby and pool areas. Rooms are a bit dated. Mattresses a tad too hard. More bedding required on the beds, sheets are not enough. A/C works well in rooms. Sink pipes leak from time to time. Toilet stops flushing from time to time. Bottled water not left in rooms daily and seemed difficult to get. Front desk staff not overly friendly. Buffet selection limited, little fresh fruit available, often no meat available. So many Flies in buffet area all over food and bothersome  [... read more]

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Nice to get away!!

Hey! I spent a week here Jan 7-14th, an enjoyable time. Not all would say the same but I didn't have any major issues. I was on the 5th floor, the elevator doesn't work but if you don't mind the stairs the view was great. Their 2nd A La Carte restaurant was due to open the day after I left, so it was a chore to get registered for the only restaurant open at that time, the booking gal got to the desk at 9:30 but the lineup started before 9AM, and I found this to be a pain to do every day. Hopefu [... read more]

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Debi  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Beautiful resort beautiful people

This resort did not disappoint. The grounds, pools, and facilities were well maintained. There was no shortage of toilet paper!!! An occasional day or so there were limitations with types of alcohol and mixes at some bars but you could always find a refreshing beverage somewhere. The food was specular (even had sushi 2 nights) at the beginning of of trip (Wed- Sat) but declined in choices thereafter, however there was always something to eat. The Cuban people make it their mission to please us,  [... read more]

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Jeanne  - 

Verified Purchaser

Muthu Colonial Hotel: Not too Good of A Resort

Was not happy when one of your workers stole my phone .A lady told me she seen him pick up my phone and I went to him and he said no way and the service dest did not help either.The bugs were awlful..no hot water.No internet the second week..I Was not happy to walk the to the top floor every day when I have bad hips . That all I have to say about my 2 weeks stay

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