Rui Reggae is clean, reasonably-sized and well laid out. You didn't have to walk miles to eat or return to your room. Food was good. Lots of variety. The beach is the best of the three Ruis in the row as vegetation was further out in the deeper water. I'd go back as long as i don't have to use Sunwing to get there.
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Private -
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Bahia Principe Explore Jamaica: Beautiful Grounds Mediocre Service
Overall, I thoroughly enjoyed my stay. The grounds and main foyer were beautiful. The ocean view from my room was fantastic! The kids' water play area was great, as my son spent hours there during our stay. Our housekeeper Christine was lovely and kept our room very clean. The rooms were very spacious, as well. We had no issues with bugs and the air conditioner in our room worked extremely well. The staff was friendly for the most part. The tapinaki restaurant was great and very entertaining. T[... read more]he spa (though a bit expensive) was wonderful!
That said, there were many issues that are easy enough to address, and it would behoove Bahia to do so. They are as follows:
*on average it took several calls and somewhere between 12-24 hrs to get issues resolved
*there was probable cross contamination during food preparation (my son had a moderately concerning allergic reaction, as he is allergic to peanuts)
*the kids' club did not do any water activities with the kids and spent too much time indoors
*the power kept going out several times a day, though not for long periods
*there was painting being done constantly during busy times in high traffic areas ( I ruined two of my cover ups while trying to assist my son outside our room where a wall was freshly painted)
*the wifi was only free in the lobby ( I think full free wifi service should at least be part of the Royal Golden package upgrade)
*better upkeep of the hotel in general and updating the rooms would be a good idea (e.g. Only one of the three jacuzzi tubs at the pool was working)
*more beach parties ( the ones I attended were great, especially for families with kids)
*do not have the Privilege Club timeshare sales team constantly approach your guests (this is the only chain of resorts that allows this type of constant soliciting, to my knowledge)
As I said, I still had a fabulous vacation, however, I was prepared for issues, as I read many reviews of this nature. They were quite accurate for the most part. It is my hope that these and other issues mentioned by Bahia guests get fixed. It is a nice looking resort. The service should match it, yet doesn't.
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Jawkneeg629 -
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Iberostar Selection Rose Hall Suites: Iberostar Suites Montego Bay
Great service, associates, food, drinks, pools, spa, activities, shows, and very clean. Only cons were tv went wonky a few times. They replaced it. Also wifi wasn't working in our room. Room can be damp if you don't run the a/c constantly. They do a good job of keeping panhandlers off the resort. Very safe. Close to airport.
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Private -
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Iberostar Selection Rose Hall Suites: Family Memories to Last a Lifetime
Iberostar Rose Hall Suites is so amazing for a family vacation! The hotel was amazing - great food, outstanding staff, sooo many fun activities for the kids. Close to airport. Lazy river. Multiple pools. Clean beach area. There is honestly nothing to complain about.
This resort is hugh and the grounds are impeccable; ate at 5 of the al le carte restaurants and was very impressed with the food and the staff. We will definitely return to this resort. Pools and large and the lots of pool chairs
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Catalonia Montego Bay: Holiday Inn Montego Bay, Jamaica
This economical Hotel is showing its age unfortunately and is in need of a facelift. Pleasant and clean it was very dated. We changed our room because my other half wasn't happy with the rust he saw around the corners of the bathroom. They changed the room and it was better but still the shower faucets/bathtub/sink had no shine from too much age/cleaning. The sink is behind the door making it difficult to access. Why would they built it this way is beyond me.
The extensive grounds are well ma[... read more]nicured with flowering plants/bushes/trees.
The private beaches were nice but you couldn't go walking along them as all 3 on the property were too small for walking. Although this kept out beach vendors. The water was clear with stones for a few feet starting on the shore, then the grass seaweed began, this for me was not safe to walk on as some patches you sunk and there could be sea life hiding underneath...I was not comfortable walking on this. It was shallow for the 1st 100 ft if you are not afraid of the water and no undertow.
The Island directily across the main beach had shallow water making it easy to cross. It was lovely but, too windy for us.
There are 2 pools: 1 for family/children with a lazy river encircling the main pool, where all the daily activities were being held.
The other pool had a swim up bar with railings surrounding the perimeter for adults only.
The "jerk hut" had another bar with delicious Jerk Chicken.
The buffet was fabulous with a variety of gluten free/dairy free foods, fresh fruits, extensive array of veggies day and night.
Meats were flavourful; lamb/goat/mutton/chicken/beef/pork/fish: stews, grilled, sauced, curried and low in salt.
The 3 restaurants were expertly staffed and the foods were delicious.
The chefs accommodated my lactose free diet without problems.
The only thing missing was Espresso!
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Jane.S -
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Royalton Negril Resort And Spa: Amazing vacation!!!
We spent a week at the hotel with some friends and had an amazing time. The beach was beautiful, the resort grounds and rooms were amazing. The food both a la carte and buffet were great- never had a bad meal. The staff were incredibly inviting and friendly...Kadeem and odaine took care of us all week long they were awesome!! Would definitely come back here. The only negative is the distance from the airport to negril which made the travel an extra 3 hours after we landed but it was well worth t[... read more]he drive!
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Private -
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Bahia Principe Explore Jamaica: Property is simply beautiful!!
Just visited the Grand Bahia resort in JA on June 21-28. It was beautiful. The food, room and people were great. Room service was delightful! Only hiccup, the misquitos are relentless even with bug spray. Be prepared to walk, drink and have a good time. Bartenders Joel and Leroy are excellent!! Big up to Abagail!! Thanks for your great hospitality. Go and see for yourself!!
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Amanda -
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Bahia Principe Escape Runaway Bay: Great Resort!
The hotel was beautiful! A lot of great food, including the jerk chicken ;) Advice: Visit the grand bahia side as well, bring long pants and t-shirts (they are required for some of the a la carte) best a la carte experience was at the don pablo - we both got steak and loved it! Beach is a bit rocky, pool is nice! It wasn't too over crowded which we liked. Excursions: We did the Dunns River and Mystic Mountain. We had an amazing time at both. Met some great people! Would visit again. Only problem[... read more] we had was with room service... it took over 3 hours to arrive one of the nights.. we had to call and cancel because we got to tired waiting up.
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LadyLk -
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Bahia Principe Explore Jamaica: Vacation and Workout
The staff were amazing.. The hotel was impeccably clean.. It was a great experience and so much fun..
The only thing was that it is so damn big that you have a lot of walking to do but that also isn't considered bad.. With all the eating you end up doing, it's a workout and you burn all the calories you just gained..
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Shay -
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Bahia Principe Explore Jamaica: Beautiful Resort
Everything was absolutely beautiful! The staff was very friendly. The food was excellent, with a wide variety to choose from. The entertainment crew was a lot of fun as well! I would definitely visit again.
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Sam62 -
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Bahia Principe Escape Runaway Bay: Enjoyable stay
The beach (Grand side, not Luxury), the pools and our room were excellent. The Jerk chicken at the beach restaurant is exceptional. The Jasmine buffet restaurant was so-so. Of the seven a la carte restaurants in the complex, we dined at six of them and enjoyed only two. Jason at Mikado Teppanyaki made our dinner experience one worth remembering for years to come. Jemar at Rodizio did the same exceptional job of making our dinner experience phenomenal. In all the other areas of the resort, there [... read more]is a lot of improvement to be desired from the services rendered. There is no evidence of initiative to go above and beyond their duties to please the guests.
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Private -
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Rooms on the Beach Negril: Amazing vacation at Rooms!
Quick and easy check-in, the room was good. Loved how everything is so close, quick walk to the beach or the reception. AC worked and we had hot water.
Never ate the complementary breakfast. Just paid for the Rise n shine for $5. Great bacon, eggs, beans and toast for breakfast.
Lots of great restaurants close by. Highly recommend Best in the west. Short walk from the hotel, but stay away from Woodstock. It's overpriced and not the best food.
Shout out to Kelvin, the best bartender! C[... read more]an't wait to return!
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Private -
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Grand Decameron Montego Beach: Royal Decameron Montego Beach - Jamaca
Our visit to Jamica was great. The Royal Decameron is a good hotel to stay at if you have a budget to work with at the same time enjoy the island.
The beach is beautiful and pool too is very nice and clean. The night entertainment was great. Service too was very good and staff are friendly.
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Lisa_reo -
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Royalton Blue Waters: Beautiful Resort
We recently returned from the Royalton Blue Waters in Jamaica. The rooms were well appointed and the food was very good. We really liked the layout of the resort which felt like everything was at your fingertips - restaurants, pool, ocean and entertainment.
The fitness and entertainment staff were terrific. With Rayon getting everyone involved with the activities and Kaffain, Kevin and Jeffrey making sure you got your sweat on. We had a blast.
Aside from the resort, I appreciated the[... read more] care Eliana from Trip Central provided us. All the way through booking to flight to her follow up after the trip, Eliana was a pleasure to deal with.
Hope to do this all again next year!
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Private -
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Dreams Rose Hall: Awesome Resort !!!
Great coffee and juice bar by the beach and Moonstone restaurant is awesome for Pizza!!!! Lazy River is awesome !!!!! Could use a better stage for the nightly entertainment though.. having the cement floor as the stage is not so nice!!!!
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TBHal -
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Sandals Jamaica Caribbean Cay: Just what the doctor ordered!!
Sandals Royal Caribbean is a very well maintained small resort in MoBay! We loved that it was only 5 minutes from the airport and that we could also go to Sandals Montego Bay, where they have some great restaurants (and real rum and raisin ice cream at Cafe de Paris).
The food at Sandals RC was excellent, the staff was very helpful and friendly and the drinks were plentiful! Sailing, snorkeling, scuba diving, kayaking, beach volleyball. I would highly recommend renting a Cabana for an after[... read more]noon! It comes with a concierge and a nice cooler full of drinks. My wife claims it was the best nap she has ever had!
The beach is very well maintained, but is on the smaller side. The main beach and pool area was very lively, but there are two smaller beaches that were very quiet, along with a quiet pool/hot tub area.
Sandals might be a little more expensive than going to Cuba or DR, but it is well worth it!!
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Justin Daffu -
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Bahia Principe Explore Jamaica: Fantastic Resort
Huge resort. It had amazing food, the staff were extremely friday and very accommodating. One of the best resorts I have been too. I have been to 5 resorts in Jamaica and it was top 2 for sure. I woud reccomend this resort to anyone.
Ok where to start...I have been to the Gran Bahia Principe Punta Cana 5 times and Luxury Bahia Principe Punta Cana Twice. Check in was long and welcome staff took more than an hour to sort us out. Having been to this chain resort 7 times already and was treated to VIP status in Punta Cana I thought I would mention this...I was told no you have to have been 10 times to be upgraded rudely and she walked away. This was only the beginning. My long time work friend and I were then taken to our ro[... read more]om FAR on the other side of the resort with 1 KING SIZE BED. I had told my rep at trip central to mention this and the fact that my friend and I both had disabilities and trouble walking far!! I had also sent an email attesting to this. I also mentioned it was my friends birthday during our stay. With a phone call to the desk stating that we DID NOT LIKE our room??? I said to the head butler that it is not a matter of not liking the room, we asked for a double bed room. He replied that this is a COUPLES resort to which I responded no it is an ADULTS only resort, big difference as I would not have booked a couples resort. There are apparently only 1 double bed room on each floor. Therefore do not book a double bed room beach view as you will only get a king size bed room and no refunds. 3 days later and much complaining including to my trip central rep Robyn who was quick in sending the hotel an email our room was switched to directly beside the lobby area. First let me explain that the Luxury Bahia in Punta Cana is completely sectioned off from the Gran Bahia hotel, no access to other guests unless on a tour. The Don Pablo restaurant is adult only also. So we were in block 24 which is ATTACHED to the hallway for Gran Bahia. THERE IS NO SEPARATION from the Grand hotel!! The rooms on the opposite side of us were not luxury Bahia rooms. We had horrible red carpet in the hall it looked exactly like the Gran Bahia side. I think the Luxury Bahia hotel was not planned properly. Also the elevator which was NOT marked as 'staff only' on our floor was the staff elevator. We had to wait long periods for the elevator which had ladders sitting on the floor with no one in the elevator. Staff were constantly standing in front of it blocking it and would push their way onto the elevator without letting us get out first. It appears our switch was a smack in the face to pacify us. The air conditioning was not working properly at all. Maintenance came immediately but left a huge mess of rocks in the washroom tub and on the floor which the maid did not clean. This was terrible service. Our buffet restaurant was in the Gran Bahia side which was also an error in planning. The Gran Bahia pool had signs that said Luxury only for PART of the pool but was used for children also. Very confusing not planned hotel. They charged more money for luxury side when in fact your were NOT really getting anything extra. In our initial room there were clothes left in the dresser which we did not touch. The staff must have bagged it and brought it to our new room. We took the bag to the front desk and said its not ours. She called the Security desk and we were told we had to take it to them ourselves!! My friend spoke to the woman on the phone and said she is disabled and will do no such thing. At this point it became a matter of the two staff arguing about who said what! This was another example of terrible service. The Don Pablo restaurant had screaming children. The power went out for one night for four hours. Then continuously for 6 days intermittently. The WiFi disappeared from our room only to find out it was the whole block. The food at the buffet restaurant was pretty much exactly the same every day regardless of what 'themed' night it was. My friend complained to the Manager and spoke to the chef about hard potatoes, rubber lamb and hard chicken to which we were told was actually duck and had the wrong signage. Our Butler came to our room to say hello and then never saw her again. They forgot to do something for my friend for her birthday as they did to others also. The next day while were in our room, they opened the door WITHOUT knocking and instead of apologizing just said 'everything ok?' We were both thankfully dressed but shocked nonethless. The turndown service was only the maid knocking on our door at 530 to see if we needed anything which was great, but at the Luxury in Punta Cana they came into our room turned down the bed left clean towels and took used ones and left a towel design on the bed. HAving spent $2600 on this trip we expected more. Also at 5- 6 pm everyday they go around spraying a black/grey thick smoke pesticide all over the plants near the pool WHERE PEOPLE are still sitting. We were told it was harmless but I'm sorry I had to make sure I left the pool before this happened as I choked the first time. I thought this was appauling. The good parts was the Dolce Vita restaurant which was magnificent, Best food and service ever! Also our waitress Camella Walker and Coda Walker and Kanesha at the pool lunch restaurant were wonderful and bent over backwards. Also Mavis who made our omelettes every morning was all smiles and wonderful!! The entertainment crew was great they always had smiles and laughs for everyone regardless of rain or shine!! All in all after experiencing the Luxury hotel in Punta Cana we were VERY disappointed and will only return to the Luxury in Punta Cana.
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Tanya:) -
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Bahia Principe Escape Runaway Bay: Wonderful Stay at Luxury Bahia
It is a massive and beautiful resort. The rooms are very nice and very clean. The food was good with lots of places to eat. There is access to a very nice beach on the Grand side. The beach on the Luxury side is ok too but not a natural beach. We will definitely be back!