This resort takes the cake!!!!!
Nothing to complain about, my 17th time in Cuba and I would return again and again to this place! What an experience!!
Thank you tripcentral for the amazing deal and making it possible for me and my 9 family members to have the time of our lives!! Cant wait to go back!!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Arno -
Verified Purchaser
Iberostar Origin Daiquiri: Loved this resort
Second time here. We hoped all would be well after the disaster of last year. A few issues with our room but they were resolved quickly. Grounds,staff, and food were all excellent. Great view of the ocean from our room. Flight times with Westjet are the best. A special shout out to my favorite water aerobics instructor, Willy. Another great vacation in Cuba!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Tryp Cayo Coco: Tryp Cayo Coco
I found the resort to be dated. They renovated summer of 2018, however this renovation was only the lobby; personally I think the money should have been used to update the rooms.
The food was not bad but could have been better. Well seasoned but not much of a selection.
Positives; bottle of water in room everyday, towel service (one towel per day), the beach is AMAZING, very safe
Negatives; no entertainment, internet (wifi does not last the one hour), rooms require serious updating, no[... read more]t well lit, 24 snack bar doesn't have burgers/hotdogs - only has ham and cheese / tuna / chicken salad sandwiches.
All in all, the resort is a good 4 day get away because there isn't much partying; it's fairly quiet so I enjoyed it because I went away for a few days to get away from the craziness of home and regroup. If you want a more active, young crowd... this is not the resort for you.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Aaron -
Verified Purchaser
Memories Flamenco Beach Resort: Amazing resort
We were located in Bdlg 3 and were diamond club members. The swimming was great both at the pool and the beach and the entertainment was astounding. Food was okay. Activities around the pool were very entertaining.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Memories Caribe Beach Resort: Nice quiet place
Beach is almost always sheltered from prevailing winds so you can swim, or just hang out in the water. The water is shallow for a long ways out and as such is very warm water for snorkeling, however there are very limited fish to see directly in front of resort. It has the best Volleyball court I have being on in a long time, actually ever, with soft sand and shelter from Sun through the day.
The food was better last year and is not any better than even a 3*Cuban. The entertainment is ok but th[... read more]is is a quiet resort and pretty much everything is closed by 11. The rooms fall in 2 classes really, old and newer. Old smells, air conditioning maybe, patio doors actually have holes cut in frames to reduce smell but let's mozzi's and sand flies in??? Never mind the gap on the patio doors themselves. New is the way to go for most people. Recommended for a quiet resort many couples of all ages, not many singles here and I have spent 3 weeks over various times here. Quiet for me was why I went back, but not likely again. Other than the volleyball court not much over Cuban 3*
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Andree -
Verified Purchaser
Hotel Playa Paraiso: Very nice!!!
The Pestana Cayo Coco is a really nice resort. The rooms could use a little updating but were quite comfortable. The resort is small enough to walk around and get everywhere quickly, especially to the beach. The beach is beautiful and we never had a problem getting a lounger. The food was good, great pizza grill near the beach, we never went hungry. The staff is amazing and the grounds are beautiful. The beach service is fantastic. We would return to this resort and the resort is full of return [... read more]guests that was obvious to us!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Steak66 -
Verified Purchaser
Memories Caribe Beach Resort: MEMORIES: NICE
So much fun!!
I recently travelled to Cuba Dec 2-9/2018. Upon our arrival we were greeted by friendly, accommodating staff. This was my 4th time travelling to Cuba and this is my second time to Cayo Coco . The Cuban people are amazing, kind, and warm-spirited souls. They go out of their way to make your feel welcome and at home.
The nightly entertainment was fantastic. Every night at 9PM with a great variety. I especially loved the Micheal Jackson Show. The Cubans are so talented.
The f[... read more]ood was not the best that I have had in Cuba but it was good. The main buffet did not have the variety that I have had on other vacations to Cuba. But it always had fresh fruit and bread available. I enjoyed the breakfasts the most having Omelettes cooked while you wait. The buffet was stocked full at all times and there was always plenty of staff around if you needed any assistance.
The resort grounds were very well manicured and cared for and the beach was so beautiful. They are still recovering from Hurricane Irma so there is light construction intermittently in very few spots of the resort but it had no negative impact on us at all. It was actually interesting to see the construction techniques they use in Cuba. The beach has a pizza place which makes delicious pizzas.
The rooms are well decorated in a modest fashion. The maid service was awesome and always made intricate towel animals on our beds, flowers, thank you notes, fresh towels and water bottles.
This is a resort to return to.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Hotel Camino del Mar: Great Resort
Staff is super friendly and helpful
At the pool grille bar, they have a golden beaked hawk that visits twice a day for some ham, which was very kewl
Food is quite nice, but they need to have more selections. It was not very busy when I was there, so that's probably why.
The new Manager Carlos is always around making sure that everything is good, and it was. Sammy on the beach took us snorkeling, and it was a great experience for my daughter and I. My Mum stayed on the boat and watched, and al[... read more]so had a great time.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Crowzy -
Verified Purchaser
Melia Costa Rey: great resort!
the hotel grounds were always being cleaned. It was a nice resort with a nice lay-out for food and bars.
The pools were placed closely too.
Staff treated us great and lots to chose from to eat and drink.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Mark K -
Verified Purchaser
Grand Muthu Cayo Guillermo: Great Value- enjoyed the stay!
Great setting... room and grounds were terrific
Food was above average for Cuba..really enjoyed our vacation
Will be booking again in the spring Have already recommended this resort to friends
Restaurants were very good- we booked the 5 nights and had great experiences..
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Joseph -
Verified Purchaser
Memories Flamenco Beach Resort: Wonderful Resort
The resort was nicely setup. The resort staff were excellent, very helpful, friendly and accommodating.
Of the five restaurants we tried, two had very good food, one satisfactory and two were poor. We found the buffet had good selection and better food overall and we were quite satisfied with it.
The hotel rooms were satisfactory but needs some upgrading. Water pressure was low at times and little hot water at peak times even though this was a low season period. Had trouble with the a/[... read more]c unit, didn't work well and room was very cold. I had to shut off the a/c unit to regulate the room temperature. Staff assisted the best they could.
The nightly entertainment was great. The beach was fantastic and the water was clean , clear and warm. had a great time at the beach.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Grand Muthu Cayo Guillermo: Beautiful resort
Nice resort. The food is pretty much the same everyday. Not much fruits . Too much ham and its mixed in even the salad. Not good for people who are vegetarian or does not consume ham. The beach and pool are nice.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
DMAC -
Verified Purchaser
Iberostar Origin Playa Pilar: Short Vacation
Over all a good vacation, staff are the best asset to the resort. Pool, rooms, lobby and beaches in the area are very good. Not a lot to do outside of the resort, our 5 day stay was the perfect amount of time for our family.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Starfish Cayo Guillermo: Fantastic resort
All the staff are very friendly and do a good job to make your stay a wonderful time. Clean resort good rooms. food and drinks were also good.lets not forget the fantastic beach they have so you can enjoy the sun and all the fun there is to do there.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Iberostar Origin Daiquiri: Great staff, beautiful beach, hotel needs a lot of attention and update
The staff and beach 5 star.
Hotel is a 2.5-3 at the best. Good for a few days of relaxation and enjoying beach and pools. Hotel is clean but with a lot of problems. Staff is very attentive and do their best, it is just too difficult to make up for so many short comings...
Overall we enjoyed our stay but will not go back or recommend this hotel.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Christa -
Verified Purchaser
Melia Costa Rey: A Good Resort
What a fun place to stay! Although my trip started out with a room with no water, check-in staff quickly handled the issue. Overall, my stay was a good one.
The food in the buffet, by the beach, at the 24 hour snack bar AND at the restaurants was absolutely delicious. My husband, who is the picky eater between us, also enjoyed the selection of food.
All the service staff were friendly and courteous. I always felt safe on the grounds, which were kept tidy, but unfortunately the hurricane d[... read more]emolished much of the natural plant life. One poor palm tree outside my room had two dying leaves left on it when we arrived. On the day we left, the tree had no leaves remaining. That was something that, if remedied, would have made my experience more enjoyable.
The public areas at the resort were generally nice and kept clean. The pools and surrounding decks were pristine and cleaned throughout the day and every evening. We had a partial ocean view, which was nice, and we received service daily--beds made, floors swept, and bottled water replenished.
The beach there is stunning. I especially enjoyed the water sports. For three pesos, to be held as a deposit, you can take a paddle boat out for hours. The boat we chose was like new! The site-seeing was pretty amazing and the water and life surrounding it was stunning. Beach volleyball was fun, as was the beach party. The glass bottom boat and snorkeling at the resort costs extra, but was beyond affordable and totally worth it. Exploring the reef was one of my favourite things we did!
The entertainment team was shall we say entertaining? The shows at night kept me coming back for more every evening. I enjoyed the dance lessons and aqua fitness classes daily, while many members of my travelling group enjoyed the pool games after a few alcoholic beverages for a chance to win a bottle of Cuban rum.
My husband and I had occasion to use the fitness facilities a couple of times. Unfortunately, all the treadmills and elliptical machines were out of order, but the rest of the equipment was in good condition. The Spa was peaceful and pretty amazing. A relaxing, full body, couples massage was a brilliant idea. My masseuse had magical hands and the essential oils were quite soothing.
There are taxis available in the lobby and the drivers were more than willing to take us where we needed/wanted to go. Since there is no bank onsite EXCHANGING cash at reception only), we had to take a little trip off the resort by taxi which was interesting to say the least.
At the end of the day, I would say I had a pretty amazing trip. If the plant life was more alive and the trickling water pressure at times in the room was less a concern, I would have said my trip to this resort was the perfect getaway.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Starfish Cayo Guillermo: Maintenance issues
Have been to this resort about a dozen times in the past for kiteboarding and don’t expect much but this trip the water in rooms was only available less than half the time ( no flushing, no showers, no clean sheets or towels ). The food also seems to have dropped in quality/ selection. If it was 3 stars before ... it 2 stars now.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Grand Muthu Cayo Guillermo: Great Hotel
The good:
- New Hotel(clean and nice rooms)
- Amazing Staff
- Amazing Beach
- Close to Airport
- Great Pool
The bad:
- Food but that is known for Cuba(very salty as well)
- Entertainment could be better
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Yavonya -
Verified Purchaser
Memories Caribe Beach Resort: Wonderful Beach and Great Resort - 4 Star
All the washrooms were always out of toilet paper and not that clean and lacking of locks. I know I don't go to Cuba for the food but as seasoned traveler to Cuba the food at this hotel was terrible. The only good food was the Japanese alcarte and the chef Julio. The entertainment at night was ok..but should not have seen the same shows more than once in a weeks span.
I personally will never return to this resort