Bahia Principe Explore Esmeralda: Nice resort

3rd stay at the Bahia, first time at Esmeralda! The resort is beautiful, extremely clean and grounds well maintained. The food is excellent as always. The only thing I was a bit disappointed in was that Esmeralda was not adults only as if once was and I was not aware of this until after I booked it. The tram system was also a bit difficult from Esmeralda. Anybody with a disability and that cannot walk easily will find it difficult as there is no pick up from the lobby. A person has to walk [... read more] to the main road. All in all though, the resort is definitely a 4.5 resort.

Bahia Principe Explore Coba: Large Resort

Overall the resort was good. The food and restaurants were excellent. It was nice to be able to use the amenities at 2 of the 3 hotels. The room was also excellent. The travel was smooth and comfortable. We had a few things that we thought could be better. Although they are good at looking after the grounds and caring for the wildlife there, they used sewer water to water the grounds and it stunk very badly after they watered. Usually they would water in the mornings and so when you opened yo [... read more]ur balcony door, the stench hit you. One day they watered in the afternoon due to meetings in the morning and it was awful. We did kindly mention it and they changed watering to an earlier time. The second issue was the service. We used to live and work in hotels in Puerto Vallarta Mexico. The wonderful people working were working hard, but the hotel was at 100% occupancy and there simply were not enough servers in the main restaurants, so you would wait a long time to get service, and we always tipped. The entertainment was excellent as well. Unfortunately the pools felt like hot tubs. The last issue was the unfortunate state of the beaches. They have been washed away over the years from hurricanes, and pollution has caused tons of seaweed to wash up. The Beach of the Coba hotel was unusable for half of our days. It is a sad state. They told us that before they used to clear away 1-2 tons of seaweed a month and now it is up to 120 tons PER MONTH. They simply cannot keep up with it. It was seaweed soup. We were able to use the beach from the Akumal hotel, but not there amenities, so it made for a hot hot day. Luckily we had a beach umbrella. It is a wonderful hotel, and they did try and please us when we politely expressed our issues. They were kind and decorated our room door for our daughter's birthday and delivered a small cake. Next time I would book staying at the luxury Akumal resort instead.

Bahia Principe Escape Samana: Perfect Getaway

This resort is the perfect place if you want/need to completely relax! It’s cliff location produces the calming sound of waves crashing no matter where you are. Sitting on your balcony or on one of the terraces provides the perfect place to relax and unwind. The food and service were excellent. The beach is lovely with plenty of chairs and shade options

Bahia Principe Explore Legend: What a resort!!!

This place is fantastic! Could not have asked for better service, food or amenities. There is plenty to do for the kids. The grounds, rooms and restaurants were always clean. The drinks were always great too! We will be back in the future.

Bahia Principe Escape Aquamarine: Great service and clean resort

Great food and great service. Resort was clean and room was spacious. It's nice that they have internet access throughout the compunds. Food was good too, with the exception of one of the Japanese restaurant (we only tried that one). It's just not authentic enough for us. The buffet restaurant is great, and they apparently have a different theme every night, which we didn't know, but wish we had. So do check that out before booking the other a la carte restauarants. The beach was a little disapp [... read more]ointing as there were seaweed on the shore every morning, but that was apparently due to hurricane Beryl? Otherwise the sand is nice and white and soft. All in all, a great resort.

Bahia Principe Explore Esmeralda: Amazing Resort

This resort is amazing because of the amazing food! My boyfriend and I have gone many times to Cuba and I would not go back because I enjoyed Dominican. The beach wasn’t the greatest because of the time of year but I like the pools better. Th pool was great because they had a party pool where all the entertainment was and also the quite pool of you wanted to just relax. I would go back to this resort in a heart beat because it always has something for you to do and they always have carts takin [... read more]g you places within the other 6 resorts. Overall great vacation!

Bahia Principe Escape Aquamarine: Decadence Encapsulated...

If you have never explored the notion of a resort on the Island nation of the Dominican Republic I strong suggest you consider Punta Cana. Once you narrow down your choices this resort should be in your sites because it is a dream. The quality of food, the hospitality, the courteous demeanor of the staff, and the willingness to work out details are stupendous. The day time activities are great as well as the night time entertainment. I stayed in Amber Green BUT that didn't limit my adventu [... read more]re as I checked out each area. I learned a little about the culture of people that live in the DR and that prompted me to explore a little outside of the comfort of the walled city. I was not nervous about my safety and I appreciated the reality of my discoveries. Check it out and I hope you will be as surprised as I was.

Bahia Principe Explore Coba: Holiday of seeweed

This was our very first trip to Mexico and it completely left a bad impression with us. The resort is wayyyyy too big to be comfortable as they seem to be understaffed everywhere. Every meal at the main buffet, we seemed to constantly clear up our own dishes, fetch our own flatware, napkins, or on occasion, beverages. I hate to sound petty but we’ve been to plenty of all-inclusive and this was just below standard. Our room wasn’t cleaned regularly nor was the mini fridge ever restocked. On o [... read more]ur first day of arrival, our son was sleeping in the room (when we were finally given our room key-check-in took hours so our first day was basically a write-off) and there as a knock at the door. Since he was sleeping, it took him some time to get up to answer the door and as he was about to open the door, a man just walked into the room unannounced! My husband inquired at the lobby and was told that there was no reason for anyone to enter our room. Because my sister was with us (and she speaks fluent Spanish), she was able to translate for us as much of the hotel staff don’t use or understand proper English. We were told that we would receive a courtesy for our inconvenience but that never happened. We just wasted a lot of our time trying to get answers. To make the trip even worse, the beach is completely UNSWIMMABLE. I wish we had known about the seaweed epidemic taking over the Riviera Mayan, we probably would not have booked this trip at all. The swimming pools (in abundance) are so shallow that the water was STEAMING HOT. Since the beach was unswimmable, the pools were overcrowded and we overheard several people bluntly blurt out that they were “just going to pee in the pool”. What a classy place (not!!). So I’m completely disappointed with our trip and feel ripped off of our annual beach holiday. We went with family so at least we were all together for the experience but still, I would have expected some sort of warning from our travel agent in regards to the swampland like beach. Utterly disappointing! As the days progressed and we were at least able to admire the beautiful gardens around the resort, we smelled the most disgusting stench. When we inquired with someone on staff, we were told that the gardens are watered with recycled water (as in recycled waste water). That was the most unappealing thought especially as there is a garden en route to the buffet so the appetite level dissipates quite quickly with the stink. Note to self-don’t drink from the coconuts that are offered from the gardener? Lastly, we needed the assistance from the Public Relations representative and again were frustrated that her English was so below par that we again needed my sister to translate. For what should have been a stress-free holiday, we were not impressed.

Bahia Principe Explore Jamaica: Amazing Resort

My son and I stayed at the Grand Bahia Principe in Jamaica from July 13th to July 20th, 2018. It was truly one of the most amazing experiences we have had. Our room was spectacular and the housekeeping staff were very attentive once they got to the room. The mini bar was restocked on a daily basis. The restaurants were lovely and the selections at the buffet was amazing. After a couple days I got to know a couple of the wait staff in the buffet restaurant, and I requested to sit in their section [... read more]. Pool and beach area were always attended by lifeguards and security was very obvious especially from evening hours, therefore I felt safe at all times. The entertainment was lovely for both adults and children. Excursions off the property was very organized and enjoyable. My Air Canada representative was always there to answer questions and to give advice. It was a week well spent.

Bahia Principe Explore Coba: Resort

Overall our family had an excellent time, the service was courteous and friendly. The resort is massive, thus the shuttle buses were pretty much on time and efficient. Beach was awesome and restaurants were good. I recommend the Brazilian restaurant as the food and service were fantastic. The hotels downfall was the rooms ait conditioning. It didn't cool off the room at night and there was no exhaust in the washoom, thus making the room even warmer. Overall I would recommend this hotel to anyone [... read more] and would definitly return for another vacation.

Bahia Principe Explore Tulum: Great Family Vacation!

We just got back this week from our 10 nights stay at the Grand Bahia Principe Tulum. It was a fantastic trip for my wife, my two daughters (ages 4 and 7) and myself! We would definitely go back to this resort again. Checking in We arrived at the resort around 3pm via a Best Day tours shuttle after a 1hr15min drive from the airport. We were lucky because there was only one couple in front of us checking in. Checking in takes a bit of time because the staff make sure to explain some highlight [... read more]s of the resort on a map that they provide you with. If you are thirsty they will happily give you a cocktail, beer or whatever you fancy. A trolley will then take you and your luggage to your room. The Rooms We had a basic Junior Suite, I believe they call it. In villa 27 on the second floor with a balcony overlooking the nicely maintained grounds. The room was very clean and was a decent size. Nice bathroom and plenty of room for storage. Room included a stocked bar fridge. There is a safe in the room that requires you to take a key with you. We found it easiest to keep the key in our camera case when leaving the room. $40 charge if you lose it! The A/C worked great. The room was very very quiet at night! We didn’t have any bugs in the room or any issues with the room. There were two queen size beds pushed together so my wife and I slept on each end with the kids between us. The Lobby The lobby has recently undergone a renovation so it is nice and fresh! There are a number of things going on in the lobby. Things that we found to be important to note was the room to book you’re a la carte dinners, which can also be done via the Bahia app. The app and the wifi were not the most reliable. There is a desk with staff who may approach you. They are calling it a privilege club, but it is a timeshare sell. We were roped into it not knowing until we got to the presentation that it was a timeshare sell. We got a hat, couple of t-shirts, a few tickets to the Thursday night Mexican fiesta and a bottle of tequila so it wasn’t a total waste. Not a deal we were looking for; especially because they said we had to decide that day only. General Grounds This resort is huge! There are trollies running along the walking paths. It is worth spending the few minutes to figure out the trolley routes. We found there weren’t many trollies that serviced getting to and from the rooms to Tulum lobby. But there were many trollies going to and from Tulum and Coba lobbies. You need to take a trolley to get from Tulum to Coba, etc. Again, it is a huge resort and we found it beneficial to familiarize ourselves from the map how to get to the beach, pools, bars and restaurants. Especially with our four year old in the heat, we wanted to make sure we knew where we were going and if we could take a trollies to get there. The grounds are very well maintained and we enjoyed walking around and enjoying the palm trees and wild life. Like any resort, if you want a good spot you’ll have to get towels and bring your stuff down before breakfast. Please, if you are not going to use the spot don’t reserve it! Some mosquitoes flying around at night so bring bug spray. Note also there are bees flying around. My wife got stung. Might be a good idea to bring kids allergy medicine and an after bite/sting ointment. You’ll notice bats and dragonflies flying around in the evenings eating up all the mosquitoes! Restaurants There is one dinner buffet in the Tulum area. Such a great presentation of food and a great variety. We found the food to be very good quality too, not just good quantity. We discovered that the main buffet restaurant has an eating area that is air conditioned. We found this useful especially for breakfasts. Keeping the children happy during meals made it easier for us! The Brazilian restaurant near the small pool also has breakfast buffet, not air conditioned and smaller variety but it was nice because it was closer to our room. We tried the Mediterranean, Brazilian, Gourmet and Tequila restaurants. The food and the service at the Brazilian one was best. Tequila was the best venue. Bring your reservation slip with you. We found the snack bar by the beach was the best for lunch. Make yourself some tacos, grab a beer and enjoy lunch by the beach! Kids can serve themselves ice cream cones! The only negative thing about the restaurant experience is the service in the buffet restaurants. The staff were working very hard but it seems they were understaffed. Probably a cost cutting measure by management. Bars My favourite was the beach bar on the beach between the smaller pool and the main pool in Tulum area. Samuel was bartending while we were there. Really nice guy who took extra care in making the drinks. Swim up bars in the main pools are always fun. Lobby bars got busy at night but if a line formed it made it easier for the bartenders to serve everyone in fair order. Self-serve tequila bar! It was in the Tulum lobby bar area. What a great idea! Pools The smaller pool was a bit quieter and quite smaller than the main pool at Tulum. We didn’t go to this pool very much even though it was close to our room. The main pool was nicer, larger and more fun. Music playing, a swim-up bar, some fun pool games and more places to pull up a chair to sit and relax. The main pool at Coba was probably the nicest one because of the trees and bushes all around the area. There is a kid’s water park in this area too. Great place for the kids to play! Beach We knew ahead of time that the beach would be a bit rocky so we brought water shoes after reading other reviews. You will need water shoes! Because it is rocky it makes for some decent snorkeling. The swimming area of the beach is shallow so very beginner level, but fun, snorkeling. When we were there, around three half days the beach was not swimmable. A tonne of seaweed washed in. We were amazed how quick it washed in. But, we were also amazed at the great effort by the staff working for the company cleared it all away! They were there the entire time clearing out the seaweed. They also have a temporary barrier in the water to control the amount of seaweed coming to the beach. My wife spoke to one of the workers in the water and he said the seaweed has been especially bad since around February this year; hence the temporary barrier. It is a bit of an eyesore, but it really didn’t negatively affect out vacation. We still hung out on the beach pretty much every day! Our daughters swam in the ocean together without any issues with the rocks or seaweed. The bad seaweed days we just swam in the pool more! If you are after a place with a pristine beach you may want to look elsewhere to be honest. Not the resorts fault, it is what it is. Night Entertainment The shows at night were very well done. My wife and I enjoyed them just as much as our kids did! Great job to all of the performers! To summarize my highlighted points are: Resort is nicely maintained and very clean. It is a huge resort. Family friendly resort. Beach is so-so due to the rocks and seaweed. Snorkeling is good right at the beach. Fish and crabs to see. Bring water shoes, bug spray, children’s allergy medicine and after bite/sting ointment. Bring one more sunblock than you think you’ll need. Waterproof case for safe key, camera, etc would be handy. Familiarize yourself with the layout of the resort and the trolley routes. If you are not interested in timeshare, don’t waste your time with the ‘Privilege Club’ staff in the main lobby, even if they offer to give you free stuff. Go see the night shows after dinner! If you don't want to go off the resort or waste your time shopping, go to the shopping area near the entrance of the resort. Great little shops there, fun Mexican stuff for sale at reasonable prices!

Bahia Principe Escape Aquamarine: Fourth visit!

We visited for a fourth time from June 2-9 2018. Even though the resort is under construction, we still had an enjoyable time. Food is always great and service was actually better than two previous years. Just a bit disappointed that we received no "special" welcome back mention. Will definelty go back once construction is complete.

Bahia Principe Escape Aquamarine: Wonderful vacation!

The grounds were beautiful! The rooms were very nice. Had some difficulty communicating with some employees since they are not all bilingual. Room service was a 45 minute wait which was the only way to get ice delivered to our room. Therefore, we went to the reception desk & picked it up there. We were extremely happy that we booked the "Adults Only" resort within the complex. Food was excellent at most restaurants & buffets. We went Sunday - Sunday & met "Carlo Mercedes", the overall Manager [... read more] of our resort, on Wednesday. He was fantastic & made our holiday great. We wish we had met him on Sunday. I encourage anyone going to ask to meet him when they arrive in order to have a great support person if you need one!!!

Bahia Principe Explore Esmeralda: Paradise Achieved

This was our family’s first, but not last, all-inclusive!! Esmeralda’s grounds were stunning, the flora so lush, colourful and varied. I felt like I was waking up in paradise every morning. The restaurants were just as beautiful with excellent service. The service in the buffets, which were always busier, was adequate but not awful. The pools and beach area continued the paradise vibe. Getting towels poolside felt a bit awkward as we usually didn’t have towels to exchange as we had just le [... read more]ft them on our loungers the previous day. By the end of the week we had the whole butler/ room service thing figured out. For example, sometimes getting a bucket of ice took 5 minutes or over an hour; a face cloth took 5 hours one day. We were lucky to have one in the first place as our friends didn’t even start with one. LOL. Nonetheless, all staff was very eager to please. A ton of fun evening entertainment that was perfect for us over 50. Our kids (ages 17-21) got bored by the disco and casino mid-trip. You can be as busy or relaxed as you want here. Overall, we highly recommend this resort and hope to come back again.

Bahia Principe Explore Jamaica: Family vacation

We just returned back from a family vacation to Jamaica and we stayed at the Grand Bahia Principe. We had an awesome time and the resort was wonderful, the service was excellent and it was very clean. We had great food but at dinner the variety could be better at the buffet. We enjoyed lunch the most. The swimming pool was always kept clean but they could keep it opened after 6pm. Our room was cleaned daily and new towels were provided for all of us. Our mini fridge was stocked daily. I will [... read more] recommend this resort for a fun filled family vacation.

Bahia Principe Explore Akumal: A Great Getaway!

I’ve been to Bahia Principe Akumal three times now. Each time was terrific. The resort is beautiful, the service is always excellent, the food is good and the beaches and pools are great. The folks there are all very friendly and attentive. The resort is very clean. The are attentive to any issues one may have and do their best to accommodate special requests. It has both areas for families with children as well as adult only sections. The entertainment is excellent. There is a variety of thi [... read more]ngs to do outside the resort which you can safely signup for. I would highly recommend it to anyone wanting to have fun or relax and just getaway.

Bahia Principe Explore Jamaica: Wonderful views!

The grounds are immaculately well kept and the pool has a spot for everyone! With plenty of food and yummy restaurants to devour you you will always find a good fit for your dining experience! Lots of lonely people to meet and smiles all around! The excursions were put the icing on the entire trip! We had a ball!

Bahia Principe Escape Sian Ka'an: Honeymoon trip

My husband and I bought our son and daughter-in-law a honeymoon trip to this resort. I am so pleased with the special treatment they received and how happy they were with the resort! My husband and I got married at the Bahia Principe Esmeralda in Punta Cana 5 years ago and loved it there too! Booking was easy with Trip Central and their tips and information were very helpful! Thank you for making the kids honeymoon so fantastic Trip Central! A very pleased Mom!

Bahia Principe Escape Sian Ka'an: Most Amazing Serene Resort Ever!

This hotel is absolutely amazing! We were in HB 11villa , was very good location . The staff are incredible Isaac was just amazing and so helpful and Rosario and Luna for the animation team ! Our butler Karime was exceptional made our time very special ! The A’ la , cartes had the best service and my favourite was the Alux ! The rooms are clean and the pools ! I NEVER GO TO THE SAME RESORT TWICE BUT I AN COMING Back to this one !!! Loved the beach never had any problems with transportatio [... read more]n there was one there to take us to any resort we wanted as we had access to all of them !! THE BEST trip EVER !! ❤️ Julio and Gaby are the nicest people made my days so happy by the pool and CARLOS AT the beach bar ! Love them !!! THANK YOU SIAN Ka’an for my best trip ever !

Bahia Principe Explore Coba: Great family vacation

Grounds well kept, room AC not very powerful and warm most of the time but lucky ceiling fan was full blast, food was dynamite at the buffet and the four Ala carts we went too the food and service were great. I didn’t like how most huts and prime pool lounge seats were taken and I’m a early riser at 6am. It would have been nice to have access to specialty coffees early AM instead of coffee machine that seemed to act up from time to time. Overall great for young families.