Iberostar Selection Rose Hall Suites: It,s deff an amazing resort

We loved iberostar suites staff where very friendly polite food at the buffet was excellent we tried five resturant s there they also where excellent Italian japenes French where fantastic entertainment was good and funny more live would be good that is the only thing if I have to say negative they could work on entertainment more staff by the pool and all the activities where also great I rank this resort very high our son is 23 came with us he had agreat time great resort for all ages

Iberostar Waves Costa Dorada: Very Good Resort in a Beautiful Tropical Setting

I avoided going to Puerta Plata for many years, based on comments of how the sand was dark and the whole vibe was not very tropical. Wow, were those comments wrong! Glad I finally took the plunge and made my way to the Iberostar Costa Dorada in Puerta Plata in May 2017. We took advantage of the new Transat service out of Fredericton, NB and it was great. It was actually the cheapest price in the country for that time of year! The resort was absolutely beautiful. VERY tropical setting, with p [... read more]alm trees everywhere, beautiful gardens, fountains, and real pink flamingos right in the middle of the lobby! I loved the peacocks roaming the resort, and was happy to see one go full bloom one morning. The resort is well laid out, and at 500+ rooms, it is a perfect size. We were never very far from anything (We stayed in building 8, overlooking the pool). The pool is a nice size, with lots of room for activities or peace and quiet. It had a swim up bar (yeahhh!) and lots of action by the animation team at certain periods of the day. Food was good, with lots to choose from. Basically, you have a main buffet (near lobby) and a lunch buffet between the pool and beach. Never had an issue finding something to eat. Lots of freshed cooked stations to enjoy! I was most surprised by the beach, which didn't have dark sand at all. They call in "golden" but it wasn't that far off what we've experienced in Punta Cana really. Yes, PC is whiter, but there was nothing wrong with the beautiful sand at this Iberostar resort. It was soft, and lovely! Depending on how the sun hits, the water does reflect that beautiful aqua colour, and it is picturesque. The only issue I had was that at certain times (depending on how the winds were blowing and tides coming in) there was garbage (Plastics, etc) in the water. The water is not clear and beautiful like in Punta Cana. But the price is a whole lot cheaper in PP as well. All in all, a great value. I would go back!

Iberostar Origin Tainos: Very good!

Excellent service, very clean, well mantain, friendly staff, good variety of food, amazing beach, very good entertainment, prompt service, nice pool, 24 hours food services, nice massage at spa, tennis court and gym

Iberostar Origin Daiquiri: Excellent hotel

Nice and small resort. Easy to get around. Food was good. Lots to choose from. Beach was excellent and lots of lounge chairs. Staff go out of their way to ensure you are looked after. Grounds are well maintained. Would return in a minute.

Iberostar Origin Daiquiri: Beautiful resort

Very nice resort, comfortable, staff helpful. Lots of activities and evening entertainment was good. You had to be there early to get a fresh pool towel or they would run out. I also was unable to get toilet paper for my room one day. Overall had a great stay.

Iberostar Origin Laguna Azul: Not the best

Not happy with the food and service. Our room was nicknamed the "parts room" because so many things were missing. Did enjoy the beach and had fun at the pool. The weather was wonderful and hot. Love Cuba but not the resort

Iberostar Waves Costa Dorada: Amazing Resort - Amazing Staff

I have been to Iberostar Costa Dorada four times, and will go there many more times. The gardens are spectactular. The staff are the happiest I have ever encountered. There are more adult activities than I have ever seen. The buffet is a 5. I have sat in the same section for 3 years with the same waiter - Santos. He has become my Dominican son, and I look forward to seeing him every year. The nightly entertainment is the best. Beach and huge pool warm and inviting. I look forward every [... read more] year to returning to my huge Dominican family. They cannot do enough.

Iberostar Selection Ensenachos: A great stay.

The staff made the stay with an animation staff that had me participating in all beach activities and also the evening show. The beach is the nicest I've ever been on. I have nothing but good to say about the service. Overall it was a great vacation and I'd be happy to return again. The only downfall is the distance to the airport; but it's worth it to go there again.

Iberostar Origin Laguna Azul: Awesome time.)

Hotel was nice and very clean. Beds were comfortable and sheets were completely changed daily. Bathroom towels were available but beach towels were limited. Grounds were well kept and most staff were awesome. Beaches absolutely beautiful with lots of activities and chairs on the beach. Only negative would be the food. A la carts were good but supper buffets not so great.

Iberostar Origin Laguna Azul: Beautiful holiday!

This was my second time at this resort. The resort is friendly and clean. Great staff. And the best portion of beach on the strip. Lots of space for all ages with multiple pools and restaurants. Al la carte meals were excellent. And being a returning customer we were surprised with an amazing lobster and steak meal in a beautiful patio by the beach. Would definitely return.

Iberostar Origin Laguna Azul: Not what we hoped for.

Booked an Iberostar resort expecting better quality. Sadly this was not the case. The outside looks very grand, grounds are well kept. My first room had no air conditioning, ceiling fan didn't work, smell of mold was awful and there were cockroaches. No sleep that night. Moved to a better room next day...AC was loud enough to drown out the show from the theater each night, toilet leaked out into the hallway (never fixed during 6 day stay), pillows are chip foam and old. Towels never comple [... read more]tely replenished, no beach towels 2 days of 6. Beach chairs are hard plastic with very few foam pads. What pads there were seemed to be kept for the pool users. So uncomfortable. There were attendants on the beach to help you find a chair and a spot, which was nice.. Beach was gorgeous. Majority of people were lovely. Service is very much tied to how you tip. Cockroaches seen on the bar in the lobby...so disgusting. Check in was brutal...took an hour at 1am. Food was not too bad for Cuba but by day 5 I was tired of the same things every day.

Iberostar Origin Playa Pilar: Iberostar Playa Pilar

Traveled April 13-20, 2017. It was our first time to this resort. To Start, the bus ride to the resort was amazing. Up on arrival to the resort check in was fast and very smooth. Down fall was there was no one there greeting us. Other Cuba resorts greet you with drinks before check in. They had staff there to bring our bags to the room and they were fast at doing this. The rooms were very clean and tidy. The resort grounds were very clean. They were still planting greenery and painting.  [... read more] The pool bar staff was the best. They were always quick at getting your drinks ready. The food was amazing now complaints. We were able to book three restaurants. They had a new steakhouse which was ok, we also book the Japanese however do to a mix up (our ticket had 7:30pm reservation but they lady had wrote 6:30pm on the sheet she gave to the restaurant. So therefore they could not get us in however they moved us to another restaurant which was fine. The entertainment was kind of boring. The lobby music was very low key and the show were ok. The music was very low in the day time out by the pool. The resort is beautiful and I believe with a little bit of work and experience there resort will actually be a 5 star. They still need to work out a few issues.

Iberostar Origin Playa Alameda: Will not disappoint!

Apr. 26-May 6th, 2017 Distance from airport is only a 45 min. drive..the rep on our bus could have maximized his effort and drivers tip potential by using our drive time educating us on the area / country. In my opinion , the rep on our return did little to engage or educate as well. While it wasn't deterring , it was a missed opportunity to make a great first impression and earn tips ! This resort is small and its size is definetly welcoming!! No waiting for shuttles or trams, just as vac [... read more]ation should be - walk at your leisure to the ocean ...or wherever you wish to simply Be. Don't let 'small' fool you, its footprint is the only aspect of small. This resort has an entertainment Team with a passion for building relashionships and entertaining. Of all my resort experience this Team by far, has been the most professional and talented, dedicated to the client experience. We actually went to the nightly shows and enjoyed them! The buffet has a wide variety and their presentation appealing. Unlike other experiences I have had, the food actually has destinctible flavours rather than bland or all the same. Buffet was extremely clean and orderly at all times ! The Team in the buffet were very professional and also committed to building relashionships. Three al a carts are offered, the Italian, in my opinion failed to deliver. They missed the mark on flavour..there were 5 at our table, all agreed the pizza was the only item worthy of mention. Our waitress was excellent. Beach side lunch restaurant is a smaller version of the buffet, boasting a daily bbq feature, which was excellent . I spent the majority of my days at the beach, and ate mostly at the buffet as I welcomed the air conditioned break from the 30c + tempetures during our 10 day stay. Our room was among the newly renovated, we were close to a building reno in progress and despite reading other reviews about reno noise, we were not bothered by it. The property is well maintained. A friend travelling with us asked for a different room than assigned due to bed size and found the reception staff to be committed to please. My experiences with reception were same. Our rooms were very clean, fresh towels provided daily , clean sheets every 2-3 days. Our maid was excellent, although her task is not easy she never swayed from pleasant ..very admirable. The pool area is extremely clean, offers shade and entertainment as well quiet time. Their children/ family area is well designed and equipped for safety & fun. The pool is not deep, although always active! The beach is well equipped with beds & shade, as well, clean with lifeguards and 1st aid always visible. As with everywhere the entertainment Team is actively engaging anyone who wishes to participate - their mantra,' be crazy not lazy.' I certainly hope the resort management are treating this wonderful , dedicated, hard working group of Team members well in Spirit, as well, financial compensation as their efforts individually and collectively are exemplary. Without this dedication I and others would not have experienced the high level of care as we did and therefore the resort not benifiting their maximum return on investment . I truly wish that more tipping was offered than what I witnessed. Consider budgeting tips into your vacation daily. This property is Great Value all around - The Little Resort that Could !

Iberostar Origin Laguna Azul: Meh... 3* at best

Lets keep it simple. Pros: -Beach is great..busy, but great. Lots of palapas to lay under! -Maid service was amazing friendly and clean -Rooms were ok minus one thing (see cons) -Skydive.. OMG amazing best thing I have ever done! DO IT! ...... that's all Cons -Bar service the worst! Especially at the lobby bar.. all they do is text on their cell phones and ignore you -loads of ignorant people... from a communist country I wont name. -Food was so bad I was sick almost every da [... read more]y until I stopped eating the meat and lived on pizza and pasta for 4 days. -my shower head was 3 feet off the tub floor so I had to go down on my knees to wash my hair, front desk wrote it down several times but still did nothing about it, I thought she just couldn't understand my English so I asked in Spanish and still...nothing -We had a Spa room, no bottle of rum in our room complained 3 times got it as we were getting on the bus to come home so ya... good luck same happened for our $50 spa coupon I had to really dig in to get that, I don't mind if they forget but going to the front desk every day kinda feels like a waste of your vacation time. Last trip to Cuba EVER! I'll eat dog food and put a tent in an ally downtown Toronto and get better service. (just so people know, I have been to Cuba many times and I know food is not great and service is lacking...I expect it there, honestly.... but this was just bad... bad bad...like make me never want to go back bad...) and the CUC is getting out of control so save your Peso's people!

Hotel Mojito: gem of a resort

As repeat guests to this resort for many years, we have seen it change hands a few times. Iberostar seemed promising, but it was a shame to see certain areas neglected. The pools needed to be cleaned, waterfalls needed repair - garbage was not being tended to - and the grass and landscaping was neglected. Keep on top of the mosquitoes!

Iberostar Origin Playa Pilar: Great week in paradise

We traveled with a group of people 15 of us all together..the resort is two years old .. Rooms beautiful we had bungalow 3 perfect ocean front view.. Rooms where kept nice and clean mini fridge restock daily.. Buffet was over all good .. Great pizza station pasta meat and fish .. Also for lunch they have a beach grill great fish and chicken wings.. Lobby bar made amazing drinks .. Staff was grat friendly and helpful .. Beach isn't the greates but they have playa pilar 10 min walk or take the bus [... read more] for 5 pesos all day .. Shows a must see .. Over all a good resort traveled end of april

Iberostar Selection Ensenachos: Best resort so far in Cuba

Hotel was beautiful, the beaches are the best we have seen and the food was excellent. The staff went out of their way to ensure we were happy. They had quality liquor at the lobby bar and made a variety of coffee that were all excellent.

Iberostar Waves Costa Dorada: Beautiful Resort!

I knew I was going to like this resort, as soon as we pulled in. It's very tropical and the gardens are beautifully landscaped. We upgraded to the ocean view, it was very nice, but we would have been just as happy to be facing the pool or gardens. It is a small resort, so everything was very convenient to walk to. Lots of washrooms near beach & pool area, so that was a plus! The maids are extremely nice and our room was always clean as soon as we came back from our daily leisure at the pool [... read more]/beach. Plenty of palapas, so no need to rush early in the mornings to reserve as there is a "no reservation" sign beside each palapas. I was also impressed that instead of umbrellas at the pool area, they had the palapas, which made it feel tropical. I have no complaints about the food either - there is LOTS of selection. The resort is kept very clean. We were also amused by a few peacocks at the resort with their little ones - very sweet. I would definitely return to this resort. The only downfall was the ocean water - a little seaweed, but nothing to stop us from going for a dip on those hot days.

Iberostar Waves Paraiso del Mar: Great value, lots of fun.

Grounds are beautiful. Pool is well kept. Lots of seating by the pool and by the beach. Lots of birds and wildlife.. Great food and service. We had a great time. Highly recommend iberostar to anybody.

Iberostar Origin Daiquiri: Fantastic

Travelled as a group of 10. We had no trouble getting seating together at the buffet anytime of the day thanks to the amazing staff. Smaller resort which meant easy to get seating around pool. Beach was amazing. Great entertainment nightly and daily poolside. Loved the swim up bar. Very clean resort. Food was typical of Cuba but always fresh. Good selection. We definitely will go back. Great bang for the buck.