Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Jovica  - 

Verified Purchaser

Riu Republica: Nice Resort

Great choice of food, nice beach, front desk was amazing. Only I would like to be improved the entertainment team. Rooms were spacious and clean. This resort is very similar to RIU Playa Blanca in Panama

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Nelson  - 

Verified Purchaser

Riu Palace Macao: Fabulous Resort

Riu Palace Macao has a very high standard when it comes to customers service and care. The resort staffs always work hard to offer vacationers unforgettable memories from grounds, rooms, swimming pool, pool's activities, delicacies to entertainment. This is my first visit at Riu Palace Macao (August 13 - August 20, 2017), and I really impressed with the resort's staffs behavior and service. The only negativity that I had experienced is the beach that is really hard to swim due to a lot of seaw [... read more]

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NikkiW15  - 

Verified Purchaser

Riu Guanacaste: Best Trip Ever

This resort was phenomenal! The excursions available were so fun. The pool and beach were gorgeous. The drinks/food were delicious. The location of the resort was perfect. We fell in love with Costa Rica and the Riu, in fact we are going back in December.

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SK&SK  - 

Verified Purchaser

Riu Negril: Beautiful Resort

This is a clean resort and maintained well. The facilities and dining area are located conveniently and easily accessible. The alacarte restaurant services could be further improved by increasing its capacity to reduce wait times.

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Private  - 

Verified Purchaser

Riu Republica: It was great

the hotel is new and fairly clean although some things dont work so well, including the key to open the door... everybody was going back to reception when we arrived because it did not work - and we were a large group of over 30 people! the beach is amazing and so is the food. it's more of a party place than we thought and we were woken up every single night with people screaming in corridors and breaking glass. they do a good job of cleaning things up and keeping it as clean as possible, but t [... read more]

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Private  - 

Verified Purchaser

Riu Tequila: Good value for your dollar

Overall the rooms were clean and the grounds were well kept. The food was very good. Only bad thing we weren't close to the beach. 5-7 minute walk. Over all it was a good place for a vacation. Staff was very kind and nice! Heard they're renovating and would love to see it when it's finished in 6 months.

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On to the next!  - 

Verified Purchaser

Riu Reggae: Not a 5 star

This was our first visit to Riu Reggae, but 4th stay at a Riu resort. It was a small quaint resort. Not much to do on the resort itself. However, 5min walk to the Montego Bay resort, which was lively. The jerk chicken hut by the beach had the best food!! The buffet lounge had a roach crawling on the wall. Our first excursion, the bus didn't arrive to take us there...so we booked and went the next day. We had another excursion booked, which we cancelled because we didn't want to waste our day wai [... read more]

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Kasia  - 

Verified Purchaser

Palace St. Martin: Fantastic Resort!

Grounds were beautiful. Food was fantastic and service was great! We had no issues reserving a car to help us tour surrounding beaches and shopping areas. The only negative aspect about the hotel is the nightly entertainment.

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Tara  - 

Verified Purchaser

Riu Republica: First time all inclusive and had the time of my life!

The Riu Republica was a beautiful resort with great food, amazing entertainment , the rooms where modern and clean. I loved the glass wall in the shower going into The bedroom. I went on this trip by myself and loved every minute. The spa was so relaxing with the steam room and cold and hot plunge pools. I loved the beach and you could walk for miles. Can't wait to go back. Ask for Armstrong at the bar and Isael in the buffet restaurant. Mariel in the spa gave me the best stress cure massage I' [... read more]

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Angie  - 

Verified Purchaser

Riu Bambu: Awesome resort

Hotel was very clean and the employees are amazing. Food was good. Pool beach amazing. Water park fantastic. We had a wonderful time. Wish we could go back soon. Night life was great. So much to do with the family.

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Private  - 

Verified Purchaser

Riu Republica: Riu Republica

Beautiful beach, nice pools, nice rooms,terrible food!!!! They say this is a 5 star resort YES all but the "food", the restaurants are all buffet except for one but that didn't matter cause the food there was probably the worst, sushi forget it. What made our day was the beach, gorgeous you cant go wrong, water amazing and most of all relaxing cause its a adults only resort. Rooms are clean and resort is new so there is a lot of construction going on. We booked garden view and got constructi [... read more]

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Private  - 

Verified Purchaser

Riu Reggae: Loved it!

Every aspect of the resort was excellent...the new (8 month old) structure as well as the grounds, pools and beech were beautiful and exceptionally clean. As it was the off season (July), we were given an upgraded room upon our arrival and the staff was very excited to announce this to us. The room had a garden and partial ocean view. The rooms are not huge but they are in perfect condition, immaculate and well appointed, with everything one needs...a king bed, balcony, sitting area by bed with  [... read more]

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FayDay  - 

Verified Purchaser

Riu Flamingos: Awesome Resort ... above my expectation!

Greeted warmly by smiling staff, the Riu Jalisco Resort was a memorable, entertaining & relaxing one week holiday. My first all inclusive vacation was an excellent choice. The grounds, pools, food & service were exceptional!

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Celine  - 

Verified Purchaser

Riu Republica: great resort

we really enjoyed the location on the beach the waves were si much fun,clean and intertaining resort,food was hood with lots of selection,the only bummer was service in the morning was really slow and very attentive,but on all I would definitely go back

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Private  - 

Verified Purchaser

Riu Caribe Cancun: Great vacation!

Amazing food, nice resort, room had everything we needed and was kept clean daily. Staff was friendly and helpful. Daytime entertainment wasn't bad. The night time entertainment needs work. Nothing to do after 11pm on the resort. Would be nice if the resort had a mini club at night for people to be able to continue having fun.

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Private  - 

Verified Purchaser

Palace St. Martin: A mixed review of this resort.

We had a mixed review of this resort. Pros: Beautiful scenery and beach. The gardens and grounds are lovely and well maintained. There is a good variety of food at the buffet restaurant. Many of the staff are helpful and friendly. The large infinity pool was quite nice, with a view of the ocean. Rooms were cleaned and restocked in a timely manner. A calm and peaceful atmosphere. Cons: Rooms would benefit from updating. The air conditioning could have been more effective (didn't circulate  [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Beautiful Resort

It is our first time travelling as a couple and all I can is that I am very happy with the service that was provided to us. Our check in was a little rough because of the amount of people that were also checking in but we were taken care of pretty quickly. The room was modern and very comfortable. Everything was just as we expected and more. The resort was beautiful, had about 4 pools and staff always coming around to make sure your needs were attended too. The beach was beautiful, had a couple  [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: great resort

beautiful grounds, great staff, amazing food washrooms were very clean although if you were in the pool, at the beach or at the buffet the washrooms were a bit of a walk. rooms were ok, we had a beautiful view of the jungle behind the resort. often seen monkeys and beautiful birds and butterflies

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Shre 679  - 

Verified Purchaser

Riu Naiboa: A big disappointment

Hi was very shocked that the hotel staffing knows no English,at the front desk,it was very hard to communicate with the staff,also the foods suck we stayed 7 days. Hardly any food that makes sense,I was very disappointing with my stay.at this hotel never had a problem with any of the riu before.i would not go back there .

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Traveler  - 

Verified Purchaser

Riu Tequila: Not worth it!

Where should this review start? This trip was myself and my elderly mother (her first time to Mexico, my third time, but never at Tequila). Two people and we only got one room key. We had the "garden view" room, the view was of a manhole and the street. The knob of the dresser fell off as soon as we got there. The blankets smelled mouldy. The alcohol in the room was watered down, one alcohol dispenser was broken. The buffet food was lacking, salad bowls had water at the bottom. When eating it, i [... read more]

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