This resort was beautiful, clean and well maintained. The food was absolutely delicious. The staff were attentive and friendly. We loved the pools and entertainment crew. The bowling alley was so much fun. I would suggest more pool tables please. The casino is unnecessary in my opinion. I loved the a la carte dinners.
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Ron 0550 -
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Senator Puerto Plata Hotel: Very nice resort
My stay at the Senator was somewhat enjoyable. On my first day there I wanted to take a shower, but there was no hot water, I called the front desk and they said they would send someone over to fix it. On day two they had a power outage for about 13 hours. I have to say even with no power, The staff, was still able to do a really great buffet breakfast. Day two and three I complained again about hot water they were going to send someone over. Finally, I went to the front desk and spoke to Robin [... read more]and he said there is no hot water in the resort at all. They’re having a problem . I would’ve thought they could tell me that right from the beginning. He said if you’re not happy, you’re more than welcome to go to customer service and complain.?? The resort was very clean very well kept as were the rooms. The staff was wonderful very friendly, always helpful . The buffet was great. They had so much variety in food. I really enjoyed tropical Avenue, I was able to find a few things to buy to take home with me. On the couple of rainy days, I used the gym, which was extremely nice and well equipped. I don’t think I would return to the Senator again, even though there were some positive things about it. I must’ve picked the wrong time of year to go because 3 1/2 out of the 7 days we had rain. (Nothing that the resort could control).
I gave you a lower rating on the value because of the hot water situation and the lack of not being honest with your guests about it.
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Que 59 -
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Majestic Elegance Punta Cana: No 5 star hotel
the reception area is magnificent and the main bar on the lower level is open and bar staff are very good. A Big high 5 to Antony and Manuel! Try Manuel's specials. Lots of top shelf liquors and while restaurants are plentiful, they do not ooze the 5 star experience. All staff, from gounds keepers to bar staff were happy to help and pleasant, always a smile. Not so consistant with staff in restaurants. Seating before 8pm was a "normal" challange. It would have been helpful if you had the [... read more]option to book reservations at all a la carte restaurants via your butler. We stayed in the Adult Section; beach area for Adult only was very limited. The Balinese beds were very comfortable and spacious, but limited in number and located mostly around the pool. The resort itself is huge and is in the center of the Colonial and Mirage complexes. Kind of sandwiched in between the two other properties. The grounds were maticulous, wish the hotel would incorporate a tip option for grounds keepers.
The wines were Spanish, but not of high quality. Food in the a la cartes was a bit hit and miss. The French was not good on our first visit, but on our next it was like a totally different experience. Service in a la cartes, is a bit chaotic. You are asked what you want to drink, order then halfway through your meal, you ask again or just go to the bar yourself. It seems that they have enough staff, but duties may be too specific for each of the staff. Appears like organized chaos. Get one waiter to handle everyones beverage and meal orders, then if they need help, have them ask for assistance, rather than relying on the water guy to fill your glass, the one waiter to bring your drink, the other waiter to bring your food. The staff clearing plates needs to be more cautious of liquids on plates, I got my pants christened with beef juice when they removed my pate.
I personally found that the rooms are dated and need attention to temperature controls actually being operational. Our A/C was either not working or on full "icy chill". We had 4 maintenance calls and spent around 4 hours in our room waiting for them to arrive, assess and not be able to correct the A/C issue. We hung a bath towel up on a hook , it fell off; yet no one ( chamber maid) thought to call maintenance, we weren't going to wait around for them to come to fix it. The toilet roll cover fell off, same deal.
The shower was amazing, large rainfall shower head and lots of hot water.
Bar service on the beach, yes they come to you... was excellent. The two that stuck out the most was Jenny and Judit( Judy) were great. As was the bartender Francisca. The unsung gem was the coffee shop on the 2nd level, overlooking the beach. Always had snacks and beverages from 7-11. Ladies working there are sweet.
Love that you don't have to worry about your towels being taken. Just visit the Club near the bar, to get fresh towels, drop off used ones...it is simple.
The SPA seemed nice from what i saw of it. All be it, a bit on the expensive side. These ladies are not RMT's but the massage was very good.
Check in was a bit of a drag, our room wasn't ready...and lets face it , after a long day of travelling, you just want to get to your room , change and hit the beach. The water was clean, no accumulation of seaweed. Grooming was done daily and garbage was picked up often. Tourists can be very inconsiderate of their environement.
Checkout was quick and painless. I didn't see the need myself for a butler, other than getting daily text messages sent to you and the odd booking of services. There was little for them to do. They do try hard, greet you everyday.
Buy cigars on the beach! Vendors are licenced and product is good.
Buffets were very good, we ate at them the most...the only issue was any dietary requirements ( GF) were not really addressed other than prepackaged muffins and sometimes buns. I'm glad I brought my own breads with me.
Beach is long but not very wide at the adult section. You feel some days that you're being sat on top of.
Evening entertainment was of high quality and shows were varied.
We give this resort an overall 3.5 star rating not a 5 for sure.
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Peter U. -
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Iberostar Waves Dominicana: Wonderful vacation at this resort!
Lovely vacation here. The resort is about 28 years old and could use a facelift, as the Punta Cana next door just received. I had a peak a couple of days before it reopened. Just lovely. The rooms are very dated, but spotless, as is the whole facility. My hat is off to them!
Staff is very well trained and extremely attentive, outgoing and polite. Just lovely. The food, selection and presentation is fantastic! One minor complaint was communication a couple of times and bartending. I ordered a Te[... read more]quila Sunrise one morning and was presented with a Greyhound(vodka and grapefruit juice). A Sunrise should not be stirred at all. They stirred every one I had there. On another note, I ordered Barcelona rum with pineapple juice one evening and received bourbon instead of rum. The day of our departure, I walked to the lobby to confirm our airline pick up to travel to the airport. The young woman at the concierge desk had no clue as to my question. Did not at all understand me. She was very polite but should have not been placed at this station.
Overall, a wonderful 10 days in paradise. I will attempt to book the Iberostar Grand for a trip this coming March.
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BrockVegas -
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Majestic Colonial Punta Cana Beach Resort: Just incredible!
Everything is spotless, you're at the nicest resort on the beach, food is awesome, staff are very friendly. Beach is clean and you can walk it for hours in either direction. Quieter atmosphere at night after the shows end.
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PeterD -
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VH Gran Ventana Beach Resort: Nice Place - Amazing Staff
This is our second time here to this resort. I would say that it is a average resort that is not too big. I think this attracts a lot of people here, especially Canadians who are very friendly. The food is good, there's always something for everyone, not over the top, but good. The staff is very friendly and the beach is great and easy to get into ocean for a swim. The pool is just one central pool with a bar, but it has everything you need for a great price. We booked in august for this Decembe[... read more]r trip, and we paid $1500 for 2 weeks, all inclusive. (hard to beat)
It was a lovely time. Thanks VH!
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Baze -
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Temptation Miches Resort 21 Plus: Terrible resort
For a resort that is 1yr old…I see it being run down in 5. There was only a an average of 150 people the whole time. Weather in that area is cool and rainy. Drive from airport is 1.5 hrs away and in bad roads. Food, terrible, drinks gross. Overall a disappointing trip.
All the negative reviews I heard before the trip, happened to be true. I do not recommend nor would I ever tell my friends to go.
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Katt -
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Royalton Punta Cana Resort: Great Resort!!
We stayed here dec12-19, the hotel is beautiful and well kept, the food is really good and we did mainly stick to the buffet. I have noticed that service isn’t as attentive as it use to be (drink orders) Really my only slight disappointment was the room and the Wifi signal. Our room when booked was called Diamond Club Luxury room and there was nothing luxury about it, just a small room king bed and one sink with little counter space. Clean yes and comfy bed but not what I expected especially for[... read more] Diamond club. As for the Wifi at least for me constantly in and out which was annoying. Other then that we had a great time
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Sshuhber -
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Dreams Royal Beach Punta Cana: Wonderful vacation
We cannot think of a single complaint. The resort was beautiful. The grounds and the rooms were always very clean. The staff was friendly and hospitable. They had a lot of different activities but nothing too intrusive. Just an overall fantastic experience.
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Private -
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Emotions by Hodelpa Juan Dolio: Great place to stay
This was our first time in DR , when we first walked in to the resort we were very impressed by the set up , even though it lacks a lobby area where people can gather and meet away from the rain .,
We have encountered few situations that we were hoping that we could avoid , such as the lack of English speaking staff and the persistent of the guys who are trying to sell a package and won’t leave alone all day , so you literally try to avoid them all day and force to take a different path so you [... read more]don’t talk with them ,
Even one of them came and knocked on our door while we were relaxing in the room !!!
Beside all that you runaway to the beach and the other people try to sell you something while your laying down in the sun ,,
The rooms were ok but the finding of cockroach's few time was gross !!
We encounter rains a lot and we asked for an umbrella but they wouldn't provide one you have to buy it from the store for almost $20 usd ..
The food was great at the snack bar and available but some of the staff over there were very cranky almost all the time and you asked them for anything and they wouldn’t even look at you !!
They prefer to serve the local that they were there all weekend long …
I heat not to give a good review about it but that was what we encountered beside few things that I don’t want to mention here !
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YuliaB -
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Bahia Principe Explore El Portillo: I love everything!
Great and friendly staff, good food and drinks, fun entertainment.
Rooms look pretty old however we didn't spend time there. Matress is comfortable.
Territory is very beatiful and good maintained.
You can walk along the beach far enough.
I would spend more time, it was very sad to leave.
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John -
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Majestic Colonial Punta Cana Beach Resort: Great resort .
This resort was great I ve been to the Caribbean 19 times and I have to say this resort is great .The staff are the best I ve seen very friendly and professional. The food was very good lots to eat .There's lots of places to sit in the evenings. Also the beach is great lots of palm trees and lots of beach loungers.I would highly recommend this resort I will definitely return to this resort again.iIt was a excellent vacation at the majestic colonial.
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Habib001 -
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Bahia Principe Explore Turquesa: Amazing resort
Excellent resort with great views, good food, and entertainment at the best price found by the best agent Jairus Maus. I would definitely recommend this resort to others and I would definitely come back again.
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Private -
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Cofresi Palm Beach and Spa Resort: Our third trip to Cofresi / good value.
We have found this resort to be a good option while we are in Dominican tending to our boat in Luperon. The staff are accommodating and friendly, lots of variety for pools, ocean front. For the price we feel it is a great option.
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Private -
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Hyatt Vivid Punta Cana: Very good resprt
Grounds were in great shape.
The Club level was great and provided superior alcohol and an adults only pool. Rooms a little dated but fine. Comfortable beds and big tv.
Loved Cocoa cafe. Went every day.
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BigandLu -
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Senator Puerto Plata Hotel: Another fun trip to the Senator!
We stayed at the Senator in January and enjoyed it so much that we brought friends with us for our second trip in November.
What stood out to us is the incredibly friendly staff, the cleanliness, beauty and layout of the resort. Everything is within a 5 minute away – the beach, pool, rooms, lobby, restaurants, shows, sports bar, coffee shop. The rooms are basic but so clean and our king bed was very comfortable. It was nice to eat on the outside patio at the buffet and have a view of the pool [... read more]and beach/ocean. We enjoyed watching the cruise ships sail in and out of Amber Cove next door.
The ocean was mostly calm and clear the week we were there and we all spent several hours in the water. Some days there were a few small stones when you enter the water but not always. I never wore the water shoes that I brought. There was no seaweed while we were there.
The buffet had a great selection of fresh fruit, bread and pastries, salads, soup, cheese, vegetables, pizza, grilled chicken, fish, pork, etc. No complaints. We ate at 2 of the a la cartes and had no problem getting reservations for the 12 of us. Mokka has good selections of coffees and teas. The service at the restaurants and bars was top notch. The Legends Sports Bar is open 24 hours and had the best drinks, great food, a fun atmosphere and quick and friendly service.
We really enjoyed the animation team of Skinny, Cappucino, Pollo, Baby, Monkey Black. We had lots of laughs with them during our daily bocce ball game on the beach, poolside games and evening shows.
If you like fine dining, luxurious accommodations and being pampered then this is probably not the resort for you. If you enjoy a small intimate resort with a wonderful staff that treats you like family then I definitely recommend giving it a try. It’s easy to make friends and you don’t get lost in the crowd like you do at some of the larger resorts we have been to. We saw several familiar faces and many of them remembered us from our first trip. I hope to return some day.
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Darnel27 -
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Majestic Elegance Punta Cana: Had an Absolute Blast!
From the time we arrived, we were greeted by friendly staff who went out of their way to make our stay the best it could be. The grounds were well kept and the pools were the main attraction for ourselves, kids and grandkids. The meals stood out as some of the tastiest we’ve ever had. I would highly recommend the Majestic Elegance Resort!
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Wayne -
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Sunscape Puerto Plata: Great Resort
We just returned from a two week stay at Sunscape and will be back next year.
We always book the Sunscape club adults. The service at this resort is excellent, the bartender during the day is Santiago and he is absolutely the best to greeting you at 7am for morning coffee and pastries and making great dirty monkeys in the afternoon after a day at the beach. The rest of the staff are also great and always smiling and eager to make your stay enjoyable. The rooms are clean the balconies are large [... read more]with a table and two chairs,the bar fridge is restocked daily. The food is good although we did notice this year not quite as good as last year but we could always find something we liked. The beach is great and cleaned daily and great service for drinks.
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Private -
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Ocean El Faro: Great Resort
We stayed 7 days at the Ocean EL Faro which is a great resort. I don't consider this hotel to be a 5 star, 4 stars for sure. Our stay was enjoyable, comfortable and very relaxing. At first I thought the resort was going to be huge, but its not. We stayed in building 9 and to get to the lobby it was a 5-8 minute walk. Our favorite spot was Mike's coffee, every morning we had a nice latte, the staff are very hard working but sometimes its very slow. Usually, they have one, sometimes two people ma[... read more]king coffees and you can imagine it can get busy. The food was tasty at the buffet, there's always something for everyone, there's a variety of different items that you can have for breakfast, lunch and dinner. We aren't picky eaters. The a la carte restaurants are great, we did all of them except for Blue Moon.....didn't want to wear pants. I think our favorite was the SteakHouse, Margarita and Sakura. At times it was difficult to make reservations, as we wanted an early dinner and they book up fast. You have to be on right at 8am and be quick about it booking your dinner. The app worked great the whole time we were there except for one dinner......I wasn't able to bring the menu up when ordering so they provided a paper menu, a few minutes later it was working again. We stayed by the pool most days, as the kids enjoyed it. The beach is nice but the waves were big the whole week, its also very rocky, great for exploring with the kids and finding fossils. They ended up brings some fossils home. If you have a family, this a great safe place to visit.
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Private -
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Iberostar Waves Costa Dorada: Loved this resort!
We were at Iberostar Costa Dorada for nine days in early December.We travelled with air transit and their service was very good. The resort itself was very clean and the grounds are beautiful. The beach was kept very clean and we went daily. We swam in the ocean and it was warm. It was a nice stretch of beach that you could walk for a bit on if you wanted to walk. The pool was well maintained , we used it daily also. They lit up their Christmas lights December 7 and that was amazing. The main gr[... read more]ounds looked magical. That was a very special experience. Food was good at all restaurants with lots of variety. We would return to this resort.