Upon arriving for check in, we found that only 2 of our rooms were ready and they did not have another room in the same vicinity until the next day. That was fine but the room they gave for the night appeared to not have been cleaned. Once moved the next day, all was better and the rooms were nice. The food was just okay, as it seemed to be the same daily. The Japanese alacarte was amazing and all around service was good, but some of the wait staff could have at least smiled and been a bit frien[... read more]dlier. All in all we had a good time with the group of 7 we went with.
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LaurieTrivilino -
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Barcelo Solymar: Barcelo Solymar
I have stayed here several times and as much as I love the hotel and the staff, the hotel is not being taken care of. My room wasn't cleaned daily, the air conditioner didn't work properly and caused daily flooding in the room. The pool could have used some cleaning. Overall, the staff at this hotel are amazing and are the best part of the trip and it's in a perfect location from the nightlife of varadero.
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Octavia -
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Barcelo Solymar: Beautiful beach, decent resort
The beach and ocean are so lovely all up and down the peninsula. The resort itself was totally fine, no big issues. The buffet on the Arenas Blancas side was better. The a la carte restaurants were pretty good. We booked a bungalow close to the beach and enjoyed not being in the main building, though if you like being more central to the buffet, desk, etc., the rooms in the main building are nice too (probably a bit nicer). The location is right on the border between town and the all-resort part[... read more] of the peninsula farther up, which was good.
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Muskie61 -
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Barcelo Solymar: Worth the Money
Well situated, close to Varadero, with a spectacular beach layout. Hotel is a bit dated and in need of renovations. The week we were there the main building had no air conditionning. We we're lucky enough to be transferred to one of the free standing bungalows that were well laid out, clean and...cool. Staff is friendly. Food is average with the breakfast portion being the weakest link.
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JoJo1984 -
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Occidental Caribe: Beautiful resort and beach
We had a great time. The resort was lovely and the beach is beautiful. We enjoyed the food and restaurants. Wonderful service. We would recommend this resort to all our family and friends. Thank you Barcelo for a wonderful vacation
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Sabz -
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Occidental Caribe: Beautiful place but poor service
Was there with my boyfriend for my 30th birthday, stayed from Oct 26- Nov 2. The rooms and resort are beautiful, ocean was super rough, food not so great and service and English of staff not so good. The staff seems annoyed to even be there. We originally had a great room but facing a pool they were doing construction on which we weren't even aware there was construction at the resort until we arrived, asked to change rooms and while doing so at the front desk the man blatantly started speaking [... read more]in Spanish about us to another employee. Not much air conditioning throughout the grounds. The casino is small and the staff there are unwelcoming and don't greet or speak to you nicely. I know it was the week of Halloween but I felt like they were zombies that couldn't speak. Of all my travels this was the first time I was happy to go home. WILL NOT be going back to dominican again my advice is stick to Cuba or Mexico where the beach is better and so are the people. Also in dominican they hassle you to buy souvenirs and want to charge extreme and outrageous prices so if you are not comfortable negotiatin prices then don't bother. Do not get a message on the beach it is not private and everyone can see.
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CrystalMiller22 -
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Barcelo Solymar: I loved it all!
I loved this resort, the staff were amazing. They allowed us to change rooms just to have a higher balcony and everything was taken care of promptly. The layout was awesome and the beach was amazing. I took part in many of the games and it really added some laughs to our trip. The food is what you could expect but I found many items and a la carte dinners to be quite good. I would go back anytime!
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Hemkar -
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Barcelo Bavaro Beach: EXPANSIVE ALL INCLUSIVE RESORT
The resort includes a beautiful new wing that is expansive and housed a modern disco and casino. Well manicured lawns and music along the pathways. The food is excellent. We stayed at the adult section and enjoyed the Caribbean trilogy - lobster, shrimp and crab.
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Maniap71 -
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Barcelo Solymar: Will definitely return!!!!!
Got back 2 weeks ago. Travelled from Aug.28-Sept.11/2015. Sunwing staff AWESOME! Resort staff AWESOME! Alexis you are the best, always took good care of our mini-bar ! Shout out to Genny at reception! She rocks! Beach Breath Taking! Nautica staff SUPERSTARS! Love all 6 of them (Norbert, Rolando, Hector, Jorge, my Niño (Anthony) and Hello! Hello!) Beach bar awesome! They know how to take care of you! Animation was a lot of fun! "Trouble" is an awesome dancer! Pool bar at night, bartender is amaz[... read more]ing! Buffet staff are great! Shout out to Heity!!! 5 months pregnant and she was amazing!!!! Betsy at the lobby bar was great! And the Security staff, TOTALLY AWESOME! Shout out to Alexander, Nainyelt, Niño, Giovel, Eli, Jose, Jasmany and all the rest. They are discreet but always around. Always felt safe! Can't say it enough: they are TOTALLY AWESOME!!!! Stayed in the hotel, 4th floor, oceanview. Our chambermaid was TOTALLY AWESOME!!!! Don't remember her name, but sounds like Marsy.... They turn off the AC in the rooms during the day. Goes back on around 7pm. Frustrating when you go to your room earlier. AC in Buffet barely works. Made it really difficult to sit and eat. Thank God for awesome staff! Unfair for them to work under those conditions. You must try , 10 minutes walking distance from Barceló, Meson del Quijote, as long as you have Lazaro as your waiter. You will meet him on the beach during the day! You must try Dante's and Varadero 60!!!! Before I forget, we met a few people that stayed in the bungalows and there was no issues with the AC. Because of the staff, we will definitely go back. Hopefully AC will be fixed.
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Unicorn -
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Barcelo Solymar: Hotel needs improvement but....
Aside for the air condition that was turned OFF everyday from 10 am to 5 pm, so much for afternoon naps! The rest was good, the staff was amazing and the beach breathtaking! Dollars for value it was a great and fun trip!!!
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Lovingmexico -
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Barcelo Maya Colonial: Paradise
It was our fourth time at the Barceló. We love the beach (the seaweed is unfortunate, but the staff works very hard to keep it pristine). The pools are large and have been designed so well with beautiful plants surrounding them. The grounds are clean and the food is lovely. One drawback is that the entertainment, while very good, is extremely loud.
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Tash1000 -
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Barcelo Bavaro Beach: Fantastic Resort!!
This was our first trip together as a couple and the resort was absolutely perfect! We got a room over looking the ocean in the adults only section, and the room was very clean and so was the resort. The beach was phenomenal, they would have the seaweed cleaned up before 7am, when you walk along the beach to the other resorts you see how awesome Barcelo Bavaro is!! The Adults only pool was a bit quiter as well, but the swim up pool bar was more eventful if that is what you are into! Great staff,[... read more] so many choices for the a la cartes - the Japanese one is great even though it is extra. Even the buffets had very good food - fresh seafood, chicken, beef, whatever you like! The resort is very big so you get the exercise walking around, but they do also have a train to take you around the resort every 10 minutes. We did the Snuba tour and speed boat which was extremely fun, they put on a good trip!! Would definitely recommend this resort to anyone - couples will definitely enjoy! We will be coming back here to enjoy again next year :)
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Manny83 -
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Occidental Caribe: 4 stars hotel.
Food was horrible. Really bad customer service. The hotel has weekend packages for people living there who have very bad manners. They behave really bad and the hotel look like a 2 stars hotel during the weekend.
We just returned from the Barceló Maya Beach. Travelled with 4 adults and a 9 month old. The hotel recently went though major renovations as everything looked new.
BOOKED:
Krysti Coronios helped us. She was absolutely amazing and went above AND beyond my expectations. Will be calling her again and recommend her service. (Thank you again!!)
BEACH:
Gorgeous beach. No beach huts JUST palm trees = awesome. They provided enough shade/sun. No need to get up early to get a spot. Lots of room for eve[... read more]ryone at the pool or beach.
The area is experiencing a MAJOR SEA WEED issue. We were assured the staff cleans this regularly. NOT the case. As the fresh stuff comes in you can see the other older piles that have shriveled up and clearly were lying around for days. Once you get past the first couple of meters the ocean is super clean and nice. So it’s a small inconvenience BUT not a huge problem. Bring water shoes.
ROOM:
We stuck with a standard room and I am glad we did as there are no ocean views here; just pool views with a sliver of an ocean from a distance.
Unless you are planning on spending a lot of time in your room, save you money.
The water pressure is amazing, bath tubs are standard with two shower heads and the plumbing works perfectly. The king size bed, in an actual king size (not 2 beds put together). Room equipped with a flat screen TV and a mini fridge with various coke products, nuts and beer (replenished daily.
DAY ENTERTAINMENT:
Surf riding lessons are available for $15-20 US per hour. Super fun. Your muscles will be hurting the next day. Husband wiped out bad and got whip lash. Be careful but try it.
Kayaks, paddle boarding, catamarans are free just need to get a time slot (open until 4:30pm).
They have a dolphin pool. Same prices as everywhere else to swim with the dolphins, but you don’t lose a day commuting as the pool is within the Barcelo complex.
NIGHT ENTERTAINMENT:
There are 2 theaters super close to each other. If you don't like what one has, just walk over to the other.
There are 2 clubs. Jaguar and One. Both are huge and had very little people dancing in there, but were super nice.
FOOD:
Seriously amazing. If you are a huge sea food person, they have a sea food night with full size lobsters and lobster tails - all you can eat. Went to the Mayan many times, never seen this at the buffet. Needless to say, don't book a la carte on sea food night!
Tokyo A La Carte = amazing.
La Fuente A La Carte = great.
Mecico Lindo A La Carte =to die for
Steak House A La Carte =ok.
For an additional $20 US/person you can use the restaurants at the Palace. Make a reservation at the Brasserie (French restaurant). Won't regret it!!
Breakfast and Lunch Buffet were the same every day. Huge selection, but food was just ok.
MALL:
Yup, they have a huge mall with free wi-fii from 10am-noon. Lots of shops from bikinis, to bath bombs, trinkets and everything else you can think of. They have the same trinkets at the airport, but for ½ the price so purchase here.
GENERAL:
Nothing bad to say. Honestly, book this place. You won’t regret it, especially if you can get an amazing deal.
Room Tip: They have elevators, stay on the 3rd floor. There is NO
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Moht -
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Barcelo Maya Beach Resort: Best Resort Ever
Wonderful staff! Beautiful beaches, bars, and pools. This resort has all the facilities you will need. Food was pretty good too. Smoking areas are really nice if you are a smoker. I can't really complain about anything except for the doctor at their hospital! She was not very helpful. Also, if you want to buy gifts, the gift shop at the hotel is much cheaper than the street sellers.
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Batman07 -
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Occidental Caribe: Barcelo
The place was very nice, staff was excellent, food was good
Beach was beautiful, pools were great, could another swim up bar there was only one . Everything was within walking distance and the view from our room was spectacular
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TMF2015 -
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Barcelo Maya Beach Resort: Great trip
Our family vacation to Riviera Maya was a good trip overall.
Stayed at Barcelo Maya Beach- fantastic staff from reception to everyone we encountered! Everyone tried their best, thank you all!
Facility: room - building uxmal room 3314 very average, bathroom needs an upgrade
sheets always had some type of stain.
Barcy club- no activities really for children from 7-12, no teen activities. There was no entertainment for kids between 7 and 12 yrs of age.
Pirate Island- fun for a day be very careful a[... read more]s kids can get hurt on the slides - bumping the back of their head while lying down and sliding through some of the slides.
If planning to try surfing there be aware of the great water pressure- it will throw you up against the padded walls, and it will hurt!
Restaurants:
tried Mexican - not thoroughly impressed
we went to Xel Ha natural water park and had the most impressive Mexican food there! This is a fantastic excursion, I booked it directly with the park!
Spanish was great - especially with the Spanish coffee demonstration for us!
French- fantastic
Italian- not impressed at all
Japanese- very entertaining and good food
The grounds are very well kept, resort collection is huge, and makes for a good walk to burn all the calories! however there is no sense of connection to the place or people.
Food: much variety, good quality however we were not impressed with the deserts!
Beach: even though the beach front of the Beach Resort is the best, at the time of our visit the beach was unsettled with lots of seaweed and a mushy and smelly ocean front (for a few 1-2 meters in) once in it was clear and more pleasant.
Other:
Coupons: We did not see the value in them at all!
Mosquitos: a real problem so make sure to have mosquito repellants with you.
Mall - over rated and expensive, the Mexican mall further down is much more authentic and offers better deals.
overall at the time of our visit we felt this resort had a great potential of being a 5star but felt it was 3.5 at best due to room accommodations and lack of entertainment.
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Amy38 -
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Barcelo Maya Beach Resort: amazing resort!
This resort was absolutley beautiful! It was about an hour drive from the Cancer airport, but we'll worth it! From the minute we checked in the staff was so nice, always asking if we needed anything. The resort I'd absolutley stunning, the staff is constantly cleaning the place, there is never apiece of trash on the ground or a piece of grass uncut! They do such an amazing job at keeping the resort clean. The rooms were lovely, the only bad thing I have to say is that the bed was terribly uncomf[... read more]ortable, other then that I have no complaints. The food at the beach buffet was satisfying and you were always sure to find something for everyone in your group! The pools, bar and beach were also amazing, Bravo Barcelo
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Rodeojo -
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Barcelo Solymar: Great Holiday in Cuba
We had a wonderful time, hotel was a really good location near the town of Varadero walking distance of 10 minutes. The hotel room was spacious and clean it was 4th floor ocean view so could see the sunsets from the balcony. Bottled water and beer put in fridge in room everyday and delightful to see what shape the maid had made with the towels after cleaning the room i.e. a swan or heart shape! The food was good, chefs at each meal cooked up fresh meats and eggs and pasta in front of you. The pa[... read more]stry/bread chef made the most delicious rolls, croissants and victoria sponge cakes. Good selection of fruits from mango to melons, guava and papaya every meal and the a la carte meal at the spainish restaurant was excellent. One of our party was vegetarian and this was catered to with no problem wherever we went. The beach and the sea of course was the best part of this trip, out of this world, clean clear warm water and clean beach and we were always able to find beds and umbrella to lie on and under. Entertainment at night was fun saw some excellent dancing shows, a michael jackson show and disco on the beach some nights. The guests ranged from families with children to a few elderly but mostly in the 20-30 age group. The staff were all lovely and helpful.
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Vicki27 -
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Barcelo Solymar: Amazing resort!!!
The hotel room was amazing always clean and the fridge is always stocked with water and beers and myself and my boyfriend had an amazing time. The food was not always the best but breakfast you can always find something to eat and lunch was not that bad either but if your an adventure you can always go to one of the many restaurants in town and they have amazing food at very lost cost.