Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Flicker  - 

Verified Purchaser

Occidental Caribe: Very nice resort

Upon arriving for check in, we found that only 2 of our rooms were ready and they did not have another room in the same vicinity until the next day. That was fine but the room they gave for the night appeared to not have been cleaned. Once moved the next day, all was better and the rooms were nice. The food was just okay, as it seemed to be the same daily. The Japanese alacarte was amazing and all around service was good, but some of the wait staff could have at least smiled and been a bit frien [... read more]

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LaurieTrivilino  - 

Verified Purchaser

Barcelo Solymar: Barcelo Solymar

I have stayed here several times and as much as I love the hotel and the staff, the hotel is not being taken care of. My room wasn't cleaned daily, the air conditioner didn't work properly and caused daily flooding in the room. The pool could have used some cleaning. Overall, the staff at this hotel are amazing and are the best part of the trip and it's in a perfect location from the nightlife of varadero.

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Octavia  - 

Verified Purchaser

Barcelo Solymar: Beautiful beach, decent resort

The beach and ocean are so lovely all up and down the peninsula. The resort itself was totally fine, no big issues. The buffet on the Arenas Blancas side was better. The a la carte restaurants were pretty good. We booked a bungalow close to the beach and enjoyed not being in the main building, though if you like being more central to the buffet, desk, etc., the rooms in the main building are nice too (probably a bit nicer). The location is right on the border between town and the all-resort part [... read more]

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Muskie61  - 

Verified Purchaser

Barcelo Solymar: Worth the Money

Well situated, close to Varadero, with a spectacular beach layout. Hotel is a bit dated and in need of renovations. The week we were there the main building had no air conditionning. We we're lucky enough to be transferred to one of the free standing bungalows that were well laid out, clean and...cool. Staff is friendly. Food is average with the breakfast portion being the weakest link.

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JoJo1984  - 

Verified Purchaser

Occidental Caribe: Beautiful resort and beach

We had a great time. The resort was lovely and the beach is beautiful. We enjoyed the food and restaurants. Wonderful service. We would recommend this resort to all our family and friends. Thank you Barcelo for a wonderful vacation

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Sabz  - 

Verified Purchaser

Occidental Caribe: Beautiful place but poor service

Was there with my boyfriend for my 30th birthday, stayed from Oct 26- Nov 2. The rooms and resort are beautiful, ocean was super rough, food not so great and service and English of staff not so good. The staff seems annoyed to even be there. We originally had a great room but facing a pool they were doing construction on which we weren't even aware there was construction at the resort until we arrived, asked to change rooms and while doing so at the front desk the man blatantly started speaking  [... read more]

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CrystalMiller22  - 

Verified Purchaser

Barcelo Solymar: I loved it all!

I loved this resort, the staff were amazing. They allowed us to change rooms just to have a higher balcony and everything was taken care of promptly. The layout was awesome and the beach was amazing. I took part in many of the games and it really added some laughs to our trip. The food is what you could expect but I found many items and a la carte dinners to be quite good. I would go back anytime!

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Hemkar  - 

Verified Purchaser

Barcelo Bavaro Beach: EXPANSIVE ALL INCLUSIVE RESORT

The resort includes a beautiful new wing that is expansive and housed a modern disco and casino. Well manicured lawns and music along the pathways. The food is excellent. We stayed at the adult section and enjoyed the Caribbean trilogy - lobster, shrimp and crab.

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Maniap71  - 

Verified Purchaser

Barcelo Solymar: Will definitely return!!!!!

Got back 2 weeks ago. Travelled from Aug.28-Sept.11/2015. Sunwing staff AWESOME! Resort staff AWESOME! Alexis you are the best, always took good care of our mini-bar ! Shout out to Genny at reception! She rocks! Beach Breath Taking! Nautica staff SUPERSTARS! Love all 6 of them (Norbert, Rolando, Hector, Jorge, my Niño (Anthony) and Hello! Hello!) Beach bar awesome! They know how to take care of you! Animation was a lot of fun! "Trouble" is an awesome dancer! Pool bar at night, bartender is amaz [... read more]

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Unicorn  - 

Verified Purchaser

Barcelo Solymar: Hotel needs improvement but....

Aside for the air condition that was turned OFF everyday from 10 am to 5 pm, so much for afternoon naps! The rest was good, the staff was amazing and the beach breathtaking! Dollars for value it was a great and fun trip!!!

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Lovingmexico  - 

Verified Purchaser

Barcelo Maya Colonial: Paradise

It was our fourth time at the Barceló. We love the beach (the seaweed is unfortunate, but the staff works very hard to keep it pristine). The pools are large and have been designed so well with beautiful plants surrounding them. The grounds are clean and the food is lovely. One drawback is that the entertainment, while very good, is extremely loud.

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Tash1000  - 

Verified Purchaser

Barcelo Bavaro Beach: Fantastic Resort!!

This was our first trip together as a couple and the resort was absolutely perfect! We got a room over looking the ocean in the adults only section, and the room was very clean and so was the resort. The beach was phenomenal, they would have the seaweed cleaned up before 7am, when you walk along the beach to the other resorts you see how awesome Barcelo Bavaro is!! The Adults only pool was a bit quiter as well, but the swim up pool bar was more eventful if that is what you are into! Great staff, [... read more]

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Manny83  - 

Verified Purchaser

Occidental Caribe: 4 stars hotel.

Food was horrible. Really bad customer service. The hotel has weekend packages for people living there who have very bad manners. They behave really bad and the hotel look like a 2 stars hotel during the weekend.

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Kinga Mroz Dyrda  - 

Verified Purchaser

Barcelo Maya Beach Resort: Relaxing Holiday w/ amazing food/drinks

We just returned from the Barceló Maya Beach. Travelled with 4 adults and a 9 month old. The hotel recently went though major renovations as everything looked new. BOOKED: Krysti Coronios helped us. She was absolutely amazing and went above AND beyond my expectations. Will be calling her again and recommend her service. (Thank you again!!) BEACH: Gorgeous beach. No beach huts JUST palm trees = awesome. They provided enough shade/sun. No need to get up early to get a spot. Lots of room for eve [... read more]

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Moht  - 

Verified Purchaser

Barcelo Maya Beach Resort: Best Resort Ever

Wonderful staff! Beautiful beaches, bars, and pools. This resort has all the facilities you will need. Food was pretty good too. Smoking areas are really nice if you are a smoker. I can't really complain about anything except for the doctor at their hospital! She was not very helpful. Also, if you want to buy gifts, the gift shop at the hotel is much cheaper than the street sellers.

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Batman07  - 

Verified Purchaser

Occidental Caribe: Barcelo

The place was very nice, staff was excellent, food was good Beach was beautiful, pools were great, could another swim up bar there was only one . Everything was within walking distance and the view from our room was spectacular

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TMF2015  - 

Verified Purchaser

Barcelo Maya Beach Resort: Great trip

Our family vacation to Riviera Maya was a good trip overall. Stayed at Barcelo Maya Beach- fantastic staff from reception to everyone we encountered! Everyone tried their best, thank you all! Facility: room - building uxmal room 3314 very average, bathroom needs an upgrade sheets always had some type of stain. Barcy club- no activities really for children from 7-12, no teen activities. There was no entertainment for kids between 7 and 12 yrs of age. Pirate Island- fun for a day be very careful a [... read more]

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Amy38  - 

Verified Purchaser

Barcelo Maya Beach Resort: amazing resort!

This resort was absolutley beautiful! It was about an hour drive from the Cancer airport, but we'll worth it! From the minute we checked in the staff was so nice, always asking if we needed anything. The resort I'd absolutley stunning, the staff is constantly cleaning the place, there is never apiece of trash on the ground or a piece of grass uncut! They do such an amazing job at keeping the resort clean. The rooms were lovely, the only bad thing I have to say is that the bed was terribly uncomf [... read more]

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Rodeojo  - 

Verified Purchaser

Barcelo Solymar: Great Holiday in Cuba

We had a wonderful time, hotel was a really good location near the town of Varadero walking distance of 10 minutes. The hotel room was spacious and clean it was 4th floor ocean view so could see the sunsets from the balcony. Bottled water and beer put in fridge in room everyday and delightful to see what shape the maid had made with the towels after cleaning the room i.e. a swan or heart shape! The food was good, chefs at each meal cooked up fresh meats and eggs and pasta in front of you. The pa [... read more]

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Vicki27  - 

Verified Purchaser

Barcelo Solymar: Amazing resort!!!

The hotel room was amazing always clean and the fridge is always stocked with water and beers and myself and my boyfriend had an amazing time. The food was not always the best but breakfast you can always find something to eat and lunch was not that bad either but if your an adventure you can always go to one of the many restaurants in town and they have amazing food at very lost cost.

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