Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11331 Reviews)

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Fun in the Sun  - 

Verified Purchaser

Occidental Punta Cana: Very Clean Resort

Grounds and rooms were very clean. Food was good but could have had more verity. Only negatives were, hard to get new beach towels and limited bars were open, pool bar for one. Beach bar needed more staff and keep running out of beer. Mixed drinks were not made from upper shelf liquor; therefore, did not taste very good. My wife and I did not finish one drink. Overall it was a great location, clean resort and very nice beach.

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Chark  - 

Verified Purchaser

Wyndham Alltra Punta Cana: First Trip to Dominican

Where do I start… ok well the flight down was easy until we got to Punta Cana, that airport is crazy lol, please keep in mind this was my husband and I first trip to any resort, be prepared for long lines to get out of the airport but otherwise it was fairly smooth. We arrived at the resort and were instantly enthralled with the old style beauty. The staff were excellent and super friendly! Our room was nice and even though it was a bit dated ( especially the bathtub) it was clean and comforta [... read more]

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Private  - 

Verified Purchaser

Wyndham Alltra Punta Cana: Wonderful resort!

Dreams Punta Cana was absolutely beautiful from the moment we arrived in the front lobby! We could see the hills in the distance through the open air hotel entrance & got some great photos there. The staff were courteous and helpful. Our room was spacious with a good sized balcony and a lovely view of the pool. The clean, clear, warm pool runs the length of the resort with the rooms on either side. A great location for a swim anytime. The beach was the best part! Soft sand, lots of beach c [... read more]

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Private  - 

Verified Purchaser

Grand Bavaro Princess: Beautiful resort but

The hotel grounds are beautiful, well maintained and the wandering peacocks and pink flamingos are beautiful. The beach is amazing and we never had a problem securing loungers. The staff are accommodating and the restaurants are very good. The only issue we had was there was no evening entertainment, no shows whatsoever. So there was really nothing to do after dinner except sit in the lobby or directly outside the lobby and listen to the piano or sax player (who were both great). And there i [... read more]

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Private  - 

Verified Purchaser

Punta Cana Princess: Great Resort

The hotel room was very well layer out and had a great balcony With a perfect view of the pool and ocean. Coffee maker in room, love the coffee provided in room. All food weather in one of the three restaurants or the main buffet was very good and had amazing variety of different food each night. The stuff at the Princess were exceptional and went above and beyond to please all guests and were very professional and friendly. The Covid test Booking was not the easiest, We would recommend b [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Great resort

There was lots of shade both on the beach and around the pools. The service was excellent Guest services were very helpful in telling us what we needed to know for our Covid test We were not happy with the Air Transat rep; didn't show up for orientation the first day and was late the 2nd. Also, we had no knowledge as where to go to meet himj

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Private  - 

Verified Purchaser

Grand Bavaro Princess: Great resort

Very large hotel. I have been here previously 4 times. This resort has everything. Great rooms, amazing beach! Amazing pools and all kinds of food and restoraunts. I would like to say and consider this more of a family hotel. There is a casino just outside the resort. Outside the resort is very touristy and safe. The resort itself is beautiful. I met so many great people who have become friends of mine. There are people on the beach constantly Trying to sell excursions, cigars and souvenirs. B [... read more]

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Shannon  - 

Verified Purchaser

Grand Bavaro Princess: Amazing Resort

Well let me start off the moment you get there till the moment you leave. I have been to this resort 3 times already and would do it over and over again. The ground and the rooms are amazing. Rooms are excellent and well kept clean. The maids go the extra mile,no complaints at all, all the staff are super nice, and you can tell they go the mile to keep there guests coming back for more, and speaking from experience...I AM ONE...😊

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Diane877  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: It was ok

We purchased an adult only privilege holiday for 2 weeks. Pros: great animation team, nice rooms, comfortable beds, lots of activities available throughout the day to take part in, Mike's coffee was amazingly good, and a daily visit was our favorite daytime activity. Privilege restaurant, (when open), was great! Pools where wonderful and chairs were available. Outdoor dinning was available at most restaurants. Con's: Too large of a resort, and the trolley doesn't circulate very often and [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Barcelo Bavaro Palace

This is my 3rd visit,obviously,I like it here.Golfing is great !! The people working there are all very nice.I wish something could be done for the hoards of inconsiderate people that "reserve" there beach chair with a towel.This is ridiculous,there is no one on the beach,but no chairs.You should stop this,some how,disallow this.I have been to places that do not allow this.Otherwise food,rooms were great,and everything else.Thanks Terry

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Nicole  - 

Verified Purchaser

Occidental Punta Cana: Beautiful resort with amazing people!!

This was the first time my husband an I were in dominican and it was everything and more!! The resort was absolutely beautiful, very clean everything was close and the people were the best part! All the workers where so nice and made our trip that much more amazing. The food was fantastic. Always so much to choose from in the buffets. We tried all the el la carts and they were all sooo good! Food was never an issue at this resort, there was always somewhere to grab a bite! The rooms were gre [... read more]

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Private  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Needs improvements

First impression of resort was good. Service needs improvement. Grounds and pool seemed well looked after. Our private rooftop patio was our saviour for making our trip until a drone was flown above it and violating our privacy.So upset that I made a formal complaint. Not that I believe it’ll go anywhere. Most food was lukewarm at best. Few servers were very attentive. Some hostesses were rude. Few understood English. No other guests that we talked to were happy with their experience, one ac [... read more]

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Angie  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Will never use Tripcentral again!

We loved LOVED the resort. The pools and beach were incredible but the most amazing part was the food. Top notch. Will for sure go back to Royalton Bavaro. Thank you for a week in heaven! Tripcentral got many things wrong and I’m paying the consequences- literally. Brutal customer service. From not booking us when we thought we were booked to booking us in a room we didn’t ask for and having to downgrade at the resort. Among other things. Just brutal. Thankfully I chose a goo [... read more]

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One of the traveling Grandmas  - 

Verified Purchaser

Ocean El Faro: Home away from home

The rooms were hugh and very comfortable. There were lots to choose from for food. One draw back is the resort does not not accept reservations for the a la cart restaurants. Therefore you end up standing in line waiting for a table to open up for your dinner instead of relaxing with a beverage until your dinner time. Dealing with the staff at the front desk was not a great experience.

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Abbie91  - 

Verified Purchaser

Melia Caribe Beach Resort: Beautiful beach

The hotel has an amazing beachfront with lots of space. We always found a great spot at the beach or pool even if we were a little late going down. Staff was very friendly and had great service, especially the bartenders at the pool and lobby bar - they could make anything you can imagine! Staff followed covid protocols (masking, cleaning between guests) well, and there was hand sanitizer available at entrances to buffets, however we brought our own sanitizer for the table which made us more com [... read more]

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B & C  - 

Verified Purchaser

Excellence Punta Cana: Returning after 2 year's absence

Truly a 5 star resort experience. Definitely worth the upgrade to Excellence Club - exclusive beach area, Magna Restaurant & lounge with high end booze. Superb service from the staff with many of them remembering us from 2 years ago! No wrist bands or reservations required for the restaurants. Food is varied & very good, with 7 restaurants open most nights. Our favourites were the Magna & the Grill Steakhouse. Nightly entertainment was good to excellent - our faves were the superb saxopho [... read more]

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Amazing Resort

The Amenities were very close and the staff was amazing, even through COVID they were always there to help in any way. I would recommend this resort. Our butlers Emilio and Teuidi were excellent in getting our questions answered and were very quick to respond to our emails. Every restaurant that we visited the staff again was there to help in any way. It was great to go to breakfast and Nestor knew exactly what we wanted to drink and had it on the table is a moment and also when the rest of [... read more]

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Royalton CHIC Punta Cana

Our hotel stay was really great. The grounds are very beautiful, the rooms are clean and the food is really good. We stayed in the Diamond club and it was well worth it. A big shout out to our butlers Amilio and Teudi they were simply amazing. They touched base everyday to ensure that we had everything we needed and find out where we would like dinner reservations for the evening. Also Nesto at the buffet was also amazing, he took care of our every need for breakfast and lunch everyday. All [... read more]

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Kitsrush  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Ocean el faro

Hotel was very clean, staff very friendly. Our room was very close to the beach. Only issue was trying to book one of the restaurants only managed to book one rest of the time we had to go to the buffet. Overall the food and coffee shop was good. Rooms are big and spacious. I must say our booking rep at Trip Central Kevin Dupuis was exceptional from our confirmation to every bit of information you would require

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Robyn  - 

Verified Purchaser

Dreams Onyx Resort and Spa: Best Resort Ever!

The whole resort was kept in excellent shape. The food was great! The people are amazing! Very clean, you get waited on hand and foot. Definitely a 5 star resort! Our butler, Angel went up over and beyond. He came and talked to us everyday and made sure everything was perfect. The beach was as beautiful as could be. Soft white sand blue water, picture perfect!

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