Bahia Principe Escape Runaway Bay: Luxury Bahia Principe Jamaica

Ok where to start...I have been to the Gran Bahia Principe Punta Cana 5 times and Luxury Bahia Principe Punta Cana Twice. Check in was long and welcome staff took more than an hour to sort us out. Having been to this chain resort 7 times already and was treated to VIP status in Punta Cana I thought I would mention this...I was told no you have to have been 10 times to be upgraded rudely and she walked away. This was only the beginning. My long time work friend and I were then taken to our ro [... read more]om FAR on the other side of the resort with 1 KING SIZE BED. I had told my rep at trip central to mention this and the fact that my friend and I both had disabilities and trouble walking far!! I had also sent an email attesting to this. I also mentioned it was my friends birthday during our stay. With a phone call to the desk stating that we DID NOT LIKE our room??? I said to the head butler that it is not a matter of not liking the room, we asked for a double bed room. He replied that this is a COUPLES resort to which I responded no it is an ADULTS only resort, big difference as I would not have booked a couples resort. There are apparently only 1 double bed room on each floor. Therefore do not book a double bed room beach view as you will only get a king size bed room and no refunds. 3 days later and much complaining including to my trip central rep Robyn who was quick in sending the hotel an email our room was switched to directly beside the lobby area. First let me explain that the Luxury Bahia in Punta Cana is completely sectioned off from the Gran Bahia hotel, no access to other guests unless on a tour. The Don Pablo restaurant is adult only also. So we were in block 24 which is ATTACHED to the hallway for Gran Bahia. THERE IS NO SEPARATION from the Grand hotel!! The rooms on the opposite side of us were not luxury Bahia rooms. We had horrible red carpet in the hall it looked exactly like the Gran Bahia side. I think the Luxury Bahia hotel was not planned properly. Also the elevator which was NOT marked as 'staff only' on our floor was the staff elevator. We had to wait long periods for the elevator which had ladders sitting on the floor with no one in the elevator. Staff were constantly standing in front of it blocking it and would push their way onto the elevator without letting us get out first. It appears our switch was a smack in the face to pacify us. The air conditioning was not working properly at all. Maintenance came immediately but left a huge mess of rocks in the washroom tub and on the floor which the maid did not clean. This was terrible service. Our buffet restaurant was in the Gran Bahia side which was also an error in planning. The Gran Bahia pool had signs that said Luxury only for PART of the pool but was used for children also. Very confusing not planned hotel. They charged more money for luxury side when in fact your were NOT really getting anything extra. In our initial room there were clothes left in the dresser which we did not touch. The staff must have bagged it and brought it to our new room. We took the bag to the front desk and said its not ours. She called the Security desk and we were told we had to take it to them ourselves!! My friend spoke to the woman on the phone and said she is disabled and will do no such thing. At this point it became a matter of the two staff arguing about who said what! This was another example of terrible service. The Don Pablo restaurant had screaming children. The power went out for one night for four hours. Then continuously for 6 days intermittently. The WiFi disappeared from our room only to find out it was the whole block. The food at the buffet restaurant was pretty much exactly the same every day regardless of what 'themed' night it was. My friend complained to the Manager and spoke to the chef about hard potatoes, rubber lamb and hard chicken to which we were told was actually duck and had the wrong signage. Our Butler came to our room to say hello and then never saw her again. They forgot to do something for my friend for her birthday as they did to others also. The next day while were in our room, they opened the door WITHOUT knocking and instead of apologizing just said 'everything ok?' We were both thankfully dressed but shocked nonethless. The turndown service was only the maid knocking on our door at 530 to see if we needed anything which was great, but at the Luxury in Punta Cana they came into our room turned down the bed left clean towels and took used ones and left a towel design on the bed. HAving spent $2600 on this trip we expected more. Also at 5- 6 pm everyday they go around spraying a black/grey thick smoke pesticide all over the plants near the pool WHERE PEOPLE are still sitting. We were told it was harmless but I'm sorry I had to make sure I left the pool before this happened as I choked the first time. I thought this was appauling. The good parts was the Dolce Vita restaurant which was magnificent, Best food and service ever! Also our waitress Camella Walker and Coda Walker and Kanesha at the pool lunch restaurant were wonderful and bent over backwards. Also Mavis who made our omelettes every morning was all smiles and wonderful!! The entertainment crew was great they always had smiles and laughs for everyone regardless of rain or shine!! All in all after experiencing the Luxury hotel in Punta Cana we were VERY disappointed and will only return to the Luxury in Punta Cana.

Bahia Principe Escape Runaway Bay: Wonderful Stay at Luxury Bahia

It is a massive and beautiful resort. The rooms are very nice and very clean. The food was good with lots of places to eat. There is access to a very nice beach on the Grand side. The beach on the Luxury side is ok too but not a natural beach. We will definitely be back!

Iberostar Waves Rose Hall Beach: No need to go anywhere else!

I just got back from Iberostar Rosehall Beach Resort, where my friend and I spent our second stay there. Each time just keeps getting better. We can not say enough good things about this resort. The room was nice with an ocean view which we got upgraded to because we were returning guests. There were a few issues which needed to be resolved within the room but they were very friendly and compensated us very well for any inconvenience. The food was amazing. At the buffet you can find anything you [... read more] could possibly want. The a la carte restaurants were very good as well. The hotel is beautiful inside and out and grounds are kept very well. Everyone you see from front desk, bartenders, security guards and entertainment staff are friendly and make you feel right at home. In my opinion the entertainment staff are what makes this resort irreplaceable. The nightly shows are amazing and kept us laughing all week, and during the day there was always something going on that could keep you busy. Special shout out to Mr. Neat, String Bean, Teddy Bear, Pinky, Cupcake, Cordell and Stacy of the entertainment staff, you made our stay very memorable and you truly are amazing at what you do!

Riu Reggae: Fun and modern!

The staff make this resort, Sharon at the pool bar is the best! Loved her! You can really tell they love the guests and do what they can to make sure everyone is having a great time. I wish there was more culture in the resort itself though just more Jamaica in the decor. The rooms were spacious and clean. I would recommend a courtyard or ocean view though. The crowd was mid 20's to 50's and wasn't a problem, only went to the Montego Bay resort once but heard decent things about the n [... read more]ight club there. The food was great and there were loads of options for everyone, the snack bar could have used some more healthy options though as all that was there were nachos, hot dogs and cheese sandwiches.

Bahia Principe Explore Jamaica: Great Experience

It was my first time to Jamaica and it will not be my last. The entertainment team was PHENOMENAL! Activities were engaging, music on point, karaoke bar fun and on-site Disco music was great as well! With all of that said, However we did spot a cockroach or two.

JOIA Rose Hall by Iberostar: A Grand Vacation

An excellent resort, very compact , well laid out. Amazing crystal clear ocean with a soft shallow beach about a kilometre long. The room is big and comfortable but the hallways need updating as the carpet is worn down and looks tired. The choice and variety of food is excellent throughout all the restaurants. Overall Iberostar Grand is a lovely resort, very clean, breathtaking views and with excellent supportive staff, but the resort is starting to look tired.

Bahia Principe Explore Jamaica: Great Getaway

Overall no complaints at all, the staff, the resort, the atmosphere, and the food were all outstanding. Would love to go again! Was at the resort for a wedding and they treated us like gold. Shouout to our man Krishna! he was the MVP. There was opportunity for relaxation as well as living it up!

Dreams Rose Hall: Hilton Rose Hall Review

Just got back from this wonderful resort. Amazing food and very clean! Friendly staff and lots of things to do! The only thing that I would complain lightly about would be that the beach had a bit of seaweed and was very shallow. Other than that is a 10/10 for me!

Grand Palladium Jamaica: Nice resort, not the vibe we thought Jamaica would be though

The resort itself was nice. It was very large with lots of walking and things were spread out depending on where you wanted to go. Lots of stairs so I wouldn't recommend it to older people, or the easily winded. Shuttles didn't come around often to pick you up. The beaches were very small and not very impressive. The food and drinks were all good. The vibe we thought Jamaica would be, was not. Staff were not overly friendly and some servers bringing drinks didn't even give a simple hello. Tippin [... read more]g was not appreciated whatsoever even when in large quantities so we soon learned not to tip very much. Overall, we would not return to Jamaica because of the overall experience, not the hotel itself. It offered plenty of activities, even though the disco music was terrible, so the night life we were looking for was not overly exciting. The a la carte restaurants were all excellent.

Iberostar Waves Rose Hall Beach: Beautiful resort!!

I think the resort was really beautiful ,clean and convenient.everything was near by the pool,beach , buffet ,and grill bar.rooms were perfect and clean and no issues. The staff everywhere were friendly, kind and respectful.. The beach was well maintained and life guard was really nice and helpful. . I give this resort , staff and everything a 10 excellent

Bahia Principe Escape Runaway Bay: Huge resort

Luxury Bahia is an amazing resort it's huge especially if you have access to the grand Bahia side!! I would advise using the carts at the front of the resort to travel to the other side. Very professional staff

Bahia Principe Escape Runaway Bay: Awesome stay!

Best holiday ever. Resort excellent, staff fantastic, food delicious and weather fantastic. This was out 10yr wedding anniversary trip, we had an amazing time and would go back a thousand times. Can't say enough

Dreams Rose Hall: Amazing Resort, will definitely go back

The hotel was just beautiful, all the staff was very hospitable. Rooms clean daily with fresh towels. Variety of foods to choose, love going to sea side grill restaurant for special of the day, patties just delicious also the midnight snacks, cannot ask for anything more as I am a food lover, fresh fruits daily. The grounds well kept, all the staff are so friendly always there when you need something. The kids area just unbelievable, enjoy the water slide and lazy river. Overall my stay was ver [... read more]y enjoyable and amazing. There is something for everyone to do.

Riu Montego Bay: Good and bad

I was impressed with a very friendly staff. The food was good. The jurk chicken hut was my favorite. The pool was nice and always kept clean. My problem was the beds were the most uncomfortable beds I've ever stayed on . The beach has 90% seaweed,very disappointed with the beach. And I noticed on the day I was leaving there was a cockroach in the bathroom. I've been to Jamaica 3 times at different resorts. Jamaica is still my favorite place to visit.But I won't return to The Riu Montego B [... read more]ay.

Bahia Principe Explore Jamaica: Beautiful resort

Nice resort, great rooms, grounds, pool, lots of sitting areas, good entertainment (though the one on the terrace way too loud). Several, nice relaxing beaches (though you need water shoes), snorkeling right there, lots of fish. Good food at the buffet. Very good food at the restaurants. Drinks so-so. The good stuff you have to pay for. Service overall not the greatest.

Bahia Principe Explore Jamaica: The most beautiful place on earth

This hotel is absolutely incredible. The food is amazing, the staff is outstanding. Couldn't have asked for a better experience. Definitely our home away from home. Five stars hands down!!!! From the ala cartes to the activities, everything was just perfect. A few of the members who are outstanding include executive assistant manager Marlon, supervisor Alwayne, waitress Marlene, bar staff Jerome, Phillip, Dwayne, Donna, sibony, Marcel, Donna-Lee just to name a few all excellent. Make sure to tip [... read more] these folks cuz they always go above and beyond and they deserve it.

Grand Decameron Cornwall Beach: Excellent Holiday

Loved the new side of this hotel. I have been to Jamaica sooo many times and this resort did not disappoint. Love the addition and option to experience both sides of the hotel. Andrei Jonas is among my favourite employees, who really understands customer service and made the stay superior.

Dreams Rose Hall: Best week of our lives

Absolutely beautiful. Food was amazing every day, grounds are gorgeous, staff are all friendly and a couple of them really made the trip that much more enjoyable. Only complaint was that our fridge was stocked only twice in the week we stayed, even when It was empty most of the time, either way It was honestly the best week of my life. I'll be back again and again.

Grand Palladium Jamaica: Amazing experience!

This was our first time away south and I don't think I even want to waste my money traveling anywhere else! Everything was perfect! I want to bring my kids there! We will definitely be back! Absolutely beautiful resort, beautiful people, amazing food!

Bahia Principe Escape Runaway Bay: Amazing Honeymoon Location

Very friendly staff, safe environment. We found it very clean and well kept. We did not expect the beach to be so shallow; however it worked out in our favour as we were able to snorkel every day and get some great underwater videos. The food was excellent but we really enjoyed Dolce Vita (the Italian restaurant) and Don Pablo (the French cuisine). The bar staff were also wonderful and so welcoming. We particularly enjoyed the luxury bar in the reception area for the amazing variety of drinks an [... read more]d service. Raymond was our favorite server! We stayed on the luxury side for our honeymoon, sure there are always little things like having a true mini bar within your room and getting more than 2 beer a day stocked into your fridge,but to be honest the resort is so nice you end up never being in your room. Ensure to take in the beach parties, karaoke and the disco in the small village on the resort complex. This gives you no reason to leave the resort to find night life.