Grand Aston Cayo Las Brujas: Big food shortage!!!

Room was good, lots of hot water were the only good things I can say. Food was awful! No eggs, minimal fruit and vegetables, getting bottled water was a fight, The snack bar ( supposed to have pizza, burgers and hotdogs only served cheese sandwiches every day except for one when they had hotdogs, which was a hotdog split down the middle on a hamburger bun NO CONDIMENTS. At the Italian restaurant the chicken parm was noodle with some white sauce and a chicken leg (yes a drumstick) dropped on top [... read more]. Oh! And I should mention the main pool was drained for 2 days so everyone was in the pool in the adult only section.

Hotel Playa Paraiso: Beautiful Beach and Pool

The rooms were large and clean. The resort was very well laid out. The nightly lobby entertainment was outstanding. Most beautiful beach. The coffee bar was definitely worth the wait. Buffet had lines but food was always replenished quickly.

Paradisus Princesa Del Mar: Nice Size resort

We thought the resort all in all was pretty nice, It appeared that some of the resort was not in use, making it feel like a nice size resort, everything was quite handy. It was great having a 24 hour snack bar that had more than just a ham & cheese sandwich. There were still some shortages of some items but to be expected. There was red wine and Rose wine but no white wine. The grounds were nicely kept and friendly staff.

Melia Trinidad Peninsula: Best Resort in Cuba

A truly 5 * resort. Everything was great from the staff, the room, the resort, the food, the drinks. We stayed for Christmas and it was amazing. It felt like a big family. Kids had lots of fun whit the swim out room. Beach not like on the north side of Cuba but still amazing. Bring water shoes. Friendly advice - DO NOT BOOK THE CATAMARAN TRIP! – extremely bad experience but nothing to do with the resort.

Gran Muthu Imperial: Very disappointed

To start off, I must say that I only book adult only resorts. This was advertised as one so I didn't see any problems . Once we arrived we were greeted with a screaming child in the lobby, then 3 children outside by the pool ( didn't see an adult with them, but they definitely were speaking French) jumping from sun lounger to sun lounger by the pool. Immediately I was extremely disappointed and felt very misled and cheated. The rooms were clean and the bed was very comfortable. No complaints th [... read more]ere. The buffet is typical Cuban buffet with the food actually quite tasty, but bring your own spices. Even salt was difficult to get out of the shakers due to humidity. I guess they don't know the raw rice in salt shakers to absorb the dampness in the air. The pool areas were kept clean, but there were piles of undissolved chlorine on the bottom of the pools. I actually thought it was sand at first, but the pool boy told me differently. The staff were friendly as Cubans usually are. The resort was probably around 85% french speaking Canadians and were in no rush to speak to any English speaking Canadians which was very sad really. The beach leaves a lot to be desired, so we went by bus (5$ round trip) to Pillar beach and it was well worth it. We had a great lunch at the restaurant there, and were served the best mojitos I have ever had! The resort didn't have mint for mojitos so it was nice to sip on one at the beach. All in all, with the black flies, sand flies and sand fleas, the misleading about children at the resort etc, I would say it's a 3 1/2 out of 5. I don't know what the steps are to ask for partial money back, but I definitely am. I book adults only because hearing other people's little ill behaved children shriek and sit at all the stools at the swim up bar, temper tantrums in the lobby and dining room was definitely NOT in my plans for a holiday. I work hard and want time away from other people's terrors.

Melia Marina Varadero: Great location and Great Food

The location is absolutely superb. The room are spacious and have balcony facing the sea or the pool. The food was spectacular and the staff are very friendly. The hotel is under minor renovations and elevator was not working . However overall we give this hotel a four star .

Paradisus Princesa Del Mar: Resort review

We just came back from PARADISUS PRINCESA del mar in Cuba. I was concerned as soon as we drove up to the gates and the light was knocked over and the m in mar on the sign was falling off. The rooms and resort in general are run down. It’s obvious Cuba is experiencing shortages. I heard the food in Cuba wasn’t good but was not expecting how poor it was. If you like egg plant and squash done a thousand ways this place is for you. The staff are friendly but clearly limited by availability. We do no [... read more]t drink alcohol and the offerings for drinks was extremely limited and mostly undrinkable. The staff are doing there best but we couldn’t even get clean towels in the room they were changed once the whole 7 days. Tipping was also expected for every service. Get a coffee, need to tip. Seven days and a tip for every drink adds up pretty quick. The beach was the best part gorgeous not busy beautiful sand.

Memories Trinidad Del Mar: Nice resort

Stayed at the resort from January 7 to January 14. 2023. Paid $ 800.a person. Memories Trinidad, formally Brisas Trinidad is a really nice resort with a beautiful Ancon beach, with a good food, the two ala carte restaurants and the buffet Good all over service. Only negative thing were outdated bathrooms, problems with water pressure as well as problems with warm water.

Paradisus Princesa Del Mar: We had a good stay

Paradisus Princess Del Mar managed to provide a very good service to their guests. the staff were accommodating and helpful. we had an Enjoyable stay and plan to book the same resort again in the near future.

Royalton Cayo Santa Maria: Relaxing, low key and spectacular beach!

We spent two weeks over Christmas and New Years. A small, adult only resort with great care and attention by all staff. Alejandro (General Manager) and Micaela (Assistant GM) were ALWAYS present and checking in with guests. Our butlers, Maria Rosa and Javier took awesome care of us - confirming dinners, booking massages, etc. Executive Chef Jesus and his staff presented food beautifully. We loved the Quesadilla Snack Bar at the beach - awesome chefs Rosemary and Oslay (married couple). Each o [... read more]rder is custom made - the hot sauce is wow! Enrique, the bartender at the Seaside Bar took excellent care of us and was our Spanish tutor! All the staff were friendly and welcoming - always smiling and always greeting you. The food was good and generally available. Quality was good. The beach is the reason to go. We walked daily and never came to the end of the beach (4+ km). The ocean is a pallet of aquamarine. This is our third visit - we will return.

Resonance Blu Varadero: Grave disappointment!

Going down I was aware of the shortages in Cuba but I guess I was surprised at just how far they went to make things stretch. Everything was watered down. The drinks, the sauces. There was no pop in the whole resort and mostly no milk and only 1 kind of juice a day. The buffet served the same thing all week and the al a carte restaurants are closed. A lot of the washrooms had no toilet paper and some had no toilet seats. Some people had no air conditioning, others had doors that wouldn't w [... read more]ork. Remotes had no batteries. One guy was told that his TV didn't work because it was TOO NEW! I was with a group of 24 people who had no room phone service because the building had been hit by lightening before we got there, { who knows how long before } and they still put them all in that building with no way to contact the front desk about problems. To walk from our rooms to the reception and back was 1 km. I realize that Covid hit them hard and they are also switching ownership but I was blindsided by a hotel that is still advertised as a 4 when it struggles to be a 2.5 at best. Given 3 to 5 years, I hope it is able to achieve a 4 star rating again but, I won't be going. Sincerely, MKB P.S. This was my second time at this resort. I have also stayed at Grand Memories twice.

Hotel Playa Coco: My thoughts

I’ve been to Hotel Playa Coco 4 times, 3 since 2023 January 6-13 2024 being my most recent. I love the people and its heart warming when you walk around and several of them remember me-makes feel like I am at home. I love the size and layout of the resort. I found the food to be very good and there was plenty of it this last visit. The Cuban restaurant was good and the Japanese restaurant was a fun evening as well as good food. The pizza at the pizzeria is good but I found it wasn’t opened at th [... read more]e same time every day. The hamburgers, fries and tuna sandwiches were also really good. We had no water issues in our rooms-had hot showers everyday and the rooms were very clean. You may want to know the shower towels and beach towels did not get changed for us for the week. This did not bother us. There was an abundant amount of flies which is not the fault of the resort and they did spray quite often to try and reduce them.

Melia Trinidad Peninsula: Perfect Vacation - Melia Trinidad Peninsula, Cuba

Perfect Vacation! Outstanding service. Great location. Excellent food, wine and cheese. Friendly and courteous staff. Beautiful architecture. Clean buildings. Friendly and experienced trainer in the gym. Kudos to General Manager Juan and his team for focus on customer experience and attention to detail. Would love to visit this location again and other Melia resorts. Note: Must improve road from Santa Clara to Melia Trinidad resort!!!!

Paradisus Princesa Del Mar: Amazing resort

Ground and public area were very beautiful but no housekeeping service at all. We were very disappointed, no towels, no water. We called the front desk many time without any result. The restaurant was clean but no vegan options are available. I will never recommend it to any of my family and friends

Club Kawama: Great service

No complaints …. Standard but service, food, beach was amazing . Massage on site, accommodating to change of room. Invitation to Restaurants in the area . Staff remembered my name, always a smile .

Memories Jibacoa: Disgusted and extremely disappointed

Was extremely disappointed. I was severely ill with food poisoning. Cheeses and cold cuts were not kept at the proper temperature. I suspect the food in the buffet was not stored properly. Lots of people were ill. We will never go back to that hotel or to Cuba. A total waste of money and time. Would not recommend. Boring hotel with a lack of activities. Not a 4 star perhaps 2 stars. The entire party of 4 were ill. Varadero disgusting, no toilet seats. Havana dirty, faeces all over the streets

Hotel Playa Paraiso: Playa Pasairo

Had a great stay the resort is definitely family oriented. There were quite a few children but all ages. Actually, the rooms are large, although dated, no issues with quality of food or the supply of food à la la la carts were always fun and good food the pool is amazing as well as the beach, I believe my favourite part was the entertainment team, especially the entertainment in the lobby between seven and 930 till the actual show started with some going on electric guitar one night great singer [... read more]s another night always something to do an experience

Paradisus Princesa Del Mar: Good resort

The reception area was inviting and clean., nice atmosphere. The grounds were amazing well kept. The pools were good. Rooms were ok. 3 stars. Food fair. Alacates were fine. Room service was bad. Loved their cappachinos, were amazing. There was food sortages eg coke, butter etc.

Melia Jardines del Rey: Mosquito is everywhere

We had lots of bites even we sprayed off repelant, my partner has dengue fever right now and recovering. Food is avg and beach is ok. I dnt understand the mosquito problem. They only spray on the lobby area as in my 7 days bring there, they never sprayed on the units where mosquitos are everywhere.

Playa Pesquero: 2 star at best

The beach was beautiful, pool good. Coffee bar was fantastic (coffees were great and service fantastic). Food was 1 out of 10 at the buffet (bland, limited ingredients). A la carte - some were better than others but glad they were better than buffet - 4 out of 10. Rooms old and dated, rust in bath tub, water in shower not always warm. Lights didn’t all work in the room. Key card needed recoding numerous times daily. Plugs were falling out of the outlets. Service at Carabena terrible. Hous [... read more]ekeeping not good - didn’t replace shampoo / toilet paper when empty and it didn’t look like washroom cleaned daily.