Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

Verified Purchaser

Riu Republica: RIU Replublica

Nice clean and modern resort. The grounds are well maintained the food is excellent and the overall feel is relaxing. Friendly staff and a nice boutique style shop is on the property. The free WIFI is a bonus and there is an excellent selection of modern alcoholic beverages

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Private  - 

Verified Purchaser

Riu Palace Punta Cana: Good resort

Good hotel for the money. Good beach area great staff. The pool is terrible way to small for the amount of people. Water is never crystal clear in any of the riu ressot pools I have stayed at. Construction was our view from the room. This should have been mentioned.

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Michael  - 

Verified Purchaser

Riu Guanacaste: Perfect Vacation

We had an awesome time recently visiting Costa Rica. Riu Guanacasta was an excellent resort with spacious rooms. Can't say enough about the service as the hotel staff were great. Definitely would visit again and strongly recommend. I would like to thank Jessica again at trip central. This family vacation was terrific.

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Debbie T  - 

Verified Purchaser

Riu Republica: Beautiful Resort

This is my second time at this resort. It is so nice and clean. The staff are wonderful and entertainment staff are amazing. Definitely will go back. Overall amazing vacation and friendly people 😉 from all parts of the world

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L.Stevens  - 

Verified Purchaser

Riu Palace Macao: Amazing Resort

Was a little sceptical about going back to the Dominican republic but really loved this resort the food was amazing and the staff were freindly and helpful. We did have one issue with our room it extremely noisy our room backed on to the Rui bamboo wich is under construction lots noise early morning and late at night ,the second day we complained and with in our third day the up graded us free to a better room excellent customer service made our vacation great!!

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Private  - 

Verified Purchaser

Senator Puerto Plata Hotel: Great Stay!

The hotel was lovely and the grounds well kept. No bugs anywhere I was prepared with bug spray but not required. The Animacion team was great thank you Candy Crush as my daughter loved kids club! Ocean was shallow and snorkelling off of the shore was nice! Great trip food was good overall. I would recommend and stay again. Using the Riu Merenge was lovely too to change it up. Good experience!

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Private  - 

Verified Purchaser

Riu Guanacaste: Riu Guanacaste

The hotel was nice and had very good restaurants. The disappointment is that there is only one swim up bar for the entire resort. This made waiting for drinks unsatisfying. The hotel was clean. The people working at the bar are very obvious when they are talking about people in a bad manner thinking that others don't understand Spanish. The beach down by the monkey bar has no rocks and is actually enjoyable to swim unlike the one in front of the Riu.

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Private  - 

Verified Purchaser

Riu Palace Punta Cana: Not bad but likely won't be returning

Travellers info: Me, 40's female traveling with parents who are in late 70's. Parents have been here many times in past but due to some health problems could not go last 2 years. We flew out of Toronto. Flight (Sunwing): We flew with Elite Plus and sat in first row. I know the review is for the resort but I thought this was important to note. The plane's seats are the most narrow seats I have ever encountered and I have travelled a lot. I could not believe it. Elite Plus and regular se [... read more]

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Jlo67  - 

Verified Purchaser

Riu Playa Blanca: Nice resort great for family

It was great only the entertainment for adults at night needs some changes more diversity.the beach needs cleaning dirty leaves the beach close by was very clean. One night lots of people got sick Sunday night. The view was great the people were great the room was clean

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Private  - 

Verified Purchaser

Riu Reggae: Fun and modern!

The staff make this resort, Sharon at the pool bar is the best! Loved her! You can really tell they love the guests and do what they can to make sure everyone is having a great time. I wish there was more culture in the resort itself though just more Jamaica in the decor. The rooms were spacious and clean. I would recommend a courtyard or ocean view though. The crowd was mid 20's to 50's and wasn't a problem, only went to the Montego Bay resort once but heard decent things about the n [... read more]

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Randy24  - 

Verified Purchaser

Riu Republica: Second time around even better.

My wife and I have just returned from Riu Republica Punta Cana for a second time and the resort was beautiful. Although we were very impressed last June, the resort has made some significant improvements to the landscaping as well as service around the pool areas from providing drink service to your pool side chair to munchies and a variety of specialty snacks and drinks blitzes in the afternoon including a mobile ice cream cart which was a nice touch. From the room staff to servers both at the  [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Beautiful resort!

I was very impressed with the resort. It's absolutely stunning and my room was very clean. The 3 pools were gorgeous, it had a white sandy beach and the ocean was an aquamarine colour. I was also impressed how much shade the resort offered around the pools and at the beach. The food was phenomenal and there were lots of choices. I found most of the staff to be quite friendly and they were definitely on the ball- making sure to clear your plate, fill up your water glass,etc. I want to give a shou [... read more]

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Heatherb54  - 

Verified Purchaser

Riu Republica: Our Anniversary Week at the Riu Republica June 5 to June 12, 2017.

Good points...food in the main buffet was superior. We stayed away from the ala cart restaurants. when we discovered most were buffet style including the Japanese. The only one that we tried with a menu was the steak house and the steaks were GREY. They were edible but not steak house style at all. When we tried the so called cheese cake for dessert , we made a beeline for the main buffet for the fresh fruit they had there. The beach was amazing, although the ocean was rough we had fun fi [... read more]

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Klenstra  - 

Verified Purchaser

Riu Palace Paradise Island: Loved my time here

We had an awesome time as I have been to Bahamas many times before. The resort needs a facelift but the staff make up for it.. it definitely isn't like staying at an all inclusive resort like you would in Dominican but Bahamas it's self has lots to offer being that it is so safe you can practically venture off the resort and go anywhere. Once there is more of a face life and more food options I think they will score big with the property being on PI right next to Atlantis with out being so b [... read more]

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June 64  - 

Verified Purchaser

Riu Montego Bay: Good and bad

I was impressed with a very friendly staff. The food was good. The jurk chicken hut was my favorite. The pool was nice and always kept clean. My problem was the beds were the most uncomfortable beds I've ever stayed on . The beach has 90% seaweed,very disappointed with the beach. And I noticed on the day I was leaving there was a cockroach in the bathroom. I've been to Jamaica 3 times at different resorts. Jamaica is still my favorite place to visit.But I won't return to The Riu Montego B [... read more]

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Private  - 

Verified Purchaser

Riu Reggae: What an awesome resort

the hotel is brand new so everything is spotless. the pools are decent but shallow , like waist deep. the entertainment staff are fun . there is a night club near by that's on the family resort . the food was great especially the jek chicken hut. ii arrived Sunday may 28th and lucky me beach party night.the resort is adaults only so its a huge bonus if you want to be away from that. this is a great resort and well worth the trip.

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Private  - 

Verified Purchaser

Riu Flamingos: Great Stay

Me and my boyfriend we stayed at the Riu Jalisco for a week at the end of May 2017. Hotel is great, staff friendly, food is ok. The discotheque at night was a plus. The only thing is that the entertainment team would mostly speak Spanish. We were at the pool and did not understand anything from the game that was going on. Beside that, it was a wonderful stay. I would recommend this resort.

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LisaDic  - 

Verified Purchaser

Riu Palace Tropical Bay: Not a palace

After having returned to the RIU Ochos Rios four years in a row, we wanted to try out Negril and of course picked the RIU Palace Tropical Bay. The good: Free wifi everywhere including the beach Front desk service was great! Check in and temperature checks. Went out of their way to make our stay a great one. Checked in several times. The food in the buffet is good with a lot of variety. Steak house is awesome Fusion was fantastic for food, presentation and flawless service Italian wa [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Great Resort

The ocean front room was spectacular. We were on the 6th floor overlooking the pools. Meals were better than most all inclusive resorts. Fruits were in season. The ocean could not be enjoyed due to possibility of stingrays but there was plenty of room in the pools and ample chairs for everyone.

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Private  - 

Verified Purchaser

Riu Flamingos: Beautiful resort; okay time

The scenery is pretty. It is very well kept! Our favourite place became the lobby bar area to play games and look out over the fountains with the best bar staff on site. We loved venturing into Puerto Vallarta, which is available via bus or a not as long taxi ride that we found to be worth the money ($280 pesos total one way) between four of us. We suggest booking your excursions earlier in the week, less seems to be offered on the weekend. We did not have a problem finding chairs at the beach o [... read more]

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