Very enjoyable experience staying at this resort. Clean, well managed, recently renovated suits. Good food with a lot of variety and choices . Enforced covid protocols. Excellent coffee in the coffee shop. Will recommend to anybody, solo, couples or families .
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Mimi -
Verified Purchaser
Bahia Principe Escape Ambar: Amazing swim up room
The Bahia Principe Ambar was sold out while we were there but it didn't feel overcrowded. The swim up room is totally worth it because you have your own deck, loungers, and private pool with almost no one around you at any one time. Nice and peaceful. The beach is excellent, lots of palapas and loungers, and good staff to bring you drinks from the beach bar. The buffets were excellent for selection in terms of fresh fruit, veggies, lots of meat choices but also plenty of vegetarian options. We w[... read more]ere travelling with a vegetarian and she had tons of selection and was really, really happy. Super chill, party if you want around the main pool in the afternoon, but nothing too crazy.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Escape Aquamarine: Great Resort - beautiful grounds, good food - rooms sparkling clean but could use updating
First Note - I would go back to this resort - it was not perfect but was really good.
Grounds- the grounds are lush and gorgeous. The buildings are pretty - some older with Caribbean charm and others more updated
Room -we were in 81401 which was top floor in front of the pool. It was very clean, smallish closet, but had shelves and cupboards that provided everything we needed. The bed was very firm (bordering on hard) and there were lots of pillows. Towels were changed every day. The[... read more] housekeeping staff did an excellent job. Good safe to secure your valuables. The hallways echo so you can hear loud people coming and going but we only experienced this once. Air conditioning and water pressure were good. The room was very dated - we would prefer a modern and updated room. The room cards had to be replaced a few times as they sometimes wouldn’t work.
Pool - very clean, lots of chairs and umbrellas and cabanas. Pool temp was perfect. The loungers were older but worked great.
Beach/pool towels - not great. They use the old system of towel cards so you can only ever have one towel at a time. (Not enough for me but others wouldn’t care). The Towel bar doesn’t open until 9:00 which is late for some of us (7:00 is what I would expect). But when they are open you can get or exchange your towels easily.
Beach - gorgeous white sandy beach - beach frontage has decreased due to water levels rising therefor the loungers are very cramped. No beach service provided for Aquamarine.
Check-in - they seemed a bit disorganized at the start but we got on the first tram to the aquamarine lobby so it was faster for us.
Restaurants-
1. Reservations: our friends send an email a week prior to our arrival asking for dinner reservations each night, with a time range and leaving the days for each reservations to the resort to sort - unfortunately they didn’t make a single reservation for us. They scrambled on our arrival and got us 5 a la carte reservations but most of them were late. Maybe the APP would have been more reliable however we didn’t want to provide personal identification information on the APP, which was required.
2. Food: the food was very good. Breakfast at the buffet had lots of variety and was very fresh. Lunches were good - poolside paellas were excellent and the burgers were ok. Buffet restaurants for lunch were good. Our favorite restaurant was El Olivo. - fantastic food and excellent servers. The other restaurants were: Mikado, Meat, Limbo, Protofino, Bella Italian. Good food - some great.
Staff - most staff were excellent- many did not speak much English.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Grand Palladium Punta Cana: Air Canada Rep dropped the ball
Hotel was good but Air Canada rep never showed for meeting. No books on pick up time for return trip due to Covid. QR codes need to be created to inform travellers of pick up times. I would suggest that the handout we receive on the bus on the way to the hotel also include pick up time and location for the the return trip. It should also note when the rep will be at the hotel during our stay.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Trygumby -
Verified Purchaser
Punta Cana Princess: Amazing Resort
The whole resort looks awesome.
The rooms are well looked after.
The food is good.
Pool is kept clean and crystal clear.
The staff are always willing to help.
The beach is fabulous, lots of lounges, soccer nets, volleyball net.
Lots of activities on the beach.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Royalton Splash Punta Cana: Fantastic week off
Hotel was good, a little mess in the room with water keeps coming out of the washroom when anyone took shower but overall it was goo. Good was great, the staff was awesome and humble… extremely helpful. We had a great week off!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
TRS Cap Cana Hotel: An oasis of calm
This resort was very clean and it was reassuring to see the staff frequently cleaning down handrails and elevators etc. all staff members wore masks. The pools and grounds were nicely kept and the gardens well maintained. There were lots of staff present to see to our every need and the majority of them spoke English. Maria, our butler, treated us like family and was excellent. We were very impressed by her quick response when communicating with her via WhatsApp. Yanelis took great care of our r[... read more]oom and was excellent. Richard, who oversaw our room service orders, was excellent. There were activities scheduled every day and we attended the Chic Dinner Cabaret which we thoroughly enjoyed. Staff at reception were most helpful and professional and were always welcoming and smiling. Our plan was to relax, enjoy the sun in pleasant surroundings and we were able to do that.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Majestic Mirage Punta Cana All Suite Resort: Fantastic Resort
This was our second time back to the beautiful Majestic Mirage. From the entrance to the resort, to the rooms, to the beautiful gardens throughout the resort - absolutely spotless. There is always someone cleaning and we felt very safe. All of the staff wore masks and most of the guests wore them when you were indoors. As you entered the restaurants masks were available and everyone was required to sanitize their hands before entering.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Excellence Punta Cana: Long awaited Adult vacation
Loved the layout of this hotel and the upgrade to Ocean view was definitely worth the price. Particularly liked that there many restaurants to choose from. (as to be expected some were better than others, The Lobster House was surprisingly the one we enjoyed the least.) Oregano and The Grill were our lunch time favourites and Mexican and Spanish were top dinner choices.
Rooms were decent, only complaint was that we would have liked sheets changed mid week but overall staff and service we[... read more]re excellent. Property absolutely gorgeous and loved that there were lots of chairs around the pool and beach.
Would definitely go back.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Royalton Bavaro Resort and Spa: Great vacation…..but
We had a wonderful time until the very end when we got a stomach bug and which kind of ruined the last couple days. I cannot specifically blame the hotel, but it is likely we either picked it up from the food/workers/or other guests.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
El Beso Adults Only at Ocean El Faro: Great resort - walkers beware it's a big one
Ocean El Faro has everything you need. We upgraded to Priviledge which unlocked a few more dining options, better alcohol, better wifi etc I would say it was worth it but the cost wasn't that different than the general room so we decided to do it.
Food wasn't amazing overall but my family enjoyed it! The beach was okay very rocky and not sandy white but it was still not 3 ft of snow. Pools were great, entertainment was great. Servers constantly walking around if you need anything (the better[... read more] you tip the faster they come by). Room overall was nice, some details they could improve on but it was quite modern!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Ya baby -
Verified Purchaser
Wyndham Alltra Punta Cana: Great experience
Staff at this resort try harder than any of the 15 others we have gone to. The grounds and pool are beautiful. Food was excellent.
Covid tests are on site , no positive test so far in 2022.
We couldn’t be happier.
Special thanks to Dancer WILLIS.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Hyatt Vivid Punta Cana: stay in preferred or don't stay
Disappointed in room - hotel needs an upgrade
Beach was dirty and water was brown and very rough
Staff were great though and food was good
No night life for the adult crowd. More of a family resort
Make sure you check where your excursions are before booking, we were on a open air bus for 2 hours one way to get to the buggy trip.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Punta Cana: This is a beautiful resort!
We found the grounds, pools and beach clean and safe.
The food was great and the people very friendly.
Because of covid the staff all wore masks.
The restaurants are very clean and everyone had to ware their mask unless eating or drinking.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Brad -
Verified Purchaser
Barcelo Bavaro Palace: Great place
Rooms, food, golf and staff are fantastic and everything on the resort is wonderful except the casino where they are aggressive and speed up the spins and deals to a point where it’s not an enjoyable experience.
Very disappointed in this, as we would of liked to of spent an hour each evening before dinner.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Esmeralda: amazing resort except the food
the Palmira buffet at the Luxury Esmeralda served only cold food. The breakfast was OK but the lunch and dinner was repeatative and always cold. One day they ran out of eggs. Ha, eggs?
One day the beach bar had no beer, only foreign beer for sale, at a 5 star?
The beach buffet had a good lunch.
The alla carte dinners were ok, but always cold. I think all food is prepared offsite and delivered to the hotel for the sitting, that would explain the cold food.
My wife took some stewed pumpkin[... read more] at the lunch buffet at the beach. There was a worm in it. I would submit a picture if this survey had that option.
The tables at the beach buffet were suposedly cleaned and a blue card placed on the table indicating so. The blue card was placed on the table but the tables were not always cleaned.
We like the line dancing they have everey night at the Punta Cana hotel. The entertainment staff do a great job to lead novice dancers in the dance. The beach dance is terrific as well. I would recomment the hotel just for the enternainment staff, beach, buildings.
The food really needs a makeover and is not 5 star.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Dreams Onyx Resort and Spa: Beautiful resort
The grounds are well kept. Rooms were clean. All restaurants that we went had amazing and always hot food.
The staff are very friendly and always take good care of the tourists.
As for the Covid , masks were always on for all staff. A lot of tourists will where there masks in and out of restaurants. Hand sanitizer is all through the resort.
Felt very safe.
Amazing resort and I will return for my fourth time very soon.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Steph -
Verified Purchaser
Riu Republica: Would go again but...
We would definitely go back, however:
Resort/Rooms:
In all honesty it should be a 4 or 4.5 resort due to the cleaning staff not picking up cans or plates left around the resort by inconsiderate travelers as well as the quality of materials throughout the rooms and resort. Don't get me wrong, the rooms were nice, not the nicest we've seen, but nice. But paint of every light switch and room number plates just jumped out as a lack of quality on the maintenance side of things which just made [... read more]it seem cheaper then advertised.
We had a partial Ocean view room which was a stretch because we only see the Ocean a far ways and a bit over the resort walkway palm trees. Don't pay the extra money for it. I swear it's not worth it.
Our mini fridge wasn't refilled systematically without asking and this even after leaving 5$ tips every single day for cleaning staff.
Pillows in our room really sucked and there were no other option available. They were very small and stuffing very cheap feeling.
The Cola in your fridge is Cana Cola(local) which taste like RC cola. The 7up equivalent however is really good.
The restaurants all have Pepsi products. If you want real Coca Cola, you'll need to purchase from shop.
All shops, restaurants and bars had excellent service and staff was friendly and enjoyable. We were friendly to all and tipped well and received excellent and quick service and were recognized constantly by our "usual" servers/bartender.
Food:
The À la carte food was excellent at the Asian, Steakhouse and Indian restaurant. The Italian place was disappointing and we didn't hear good things about the spanish place so we did not go. The whole time we were there the fancy restaurant Killarium wasn't opened.
The buffet food, regardless of time of day, was great.
The only 24/7 spot on the resort is the Sports Bar. They have Nachos, Hot Dogs and Burgers always available.
Pools/Beach:
Party pool was, well, as advertised and we had a blast, it seemed to be the place to be. It was easy to find chairs. The beach is okay, it's clean and maintained. The merchants on the beach made for a few unpleasant experiences where we were literally fast asleep enjoying the sun and getting woken up for pedicures and manicures or pictures with monkeys.
The quiet pool is as advertised, situated between both swim up bar pools, it's surprising how quiet it was.
Don't bring your own towel, the ones provided are great and nobody while we were there, was being selfish with chair reservation. We were able to find great chairs everyday.
Shopping/Shops/Merchants:
There's a beautiful strip market at the end of the entrance road of the resort(off-resort) called Punta Blanca, these merchants all have the same if not better merchandise than the resort shop and beach vendors for a third of the price. This is where we bought our souvenirs after having overpaid on the beach. You live and learn.
The resort shop has whatever one may need in case you forgotten something or needed something. The sunscreen was between $15 USD and $36 USD depending on brands. They had hats, shirts, dresses, Cola, liquor, cigarettes, souvenirs, beach bags, ect...
Tours and packages:
DO NOT PREBOOK YOUR PACKAGES.
I repeat, do not prebook.
We had to get refunded because the options made available by your representative at the resort are so much more detailed and the specifics of the packages are not well explained on the website vs in person. For example, we had pre-booked a Catamaran trip, however after explanation we were told that our Catamaran trip was a party boat excursion with beach visits. At the resort we opted for a different Catamaran trip called the Seaquarium where you go on a half day, snorkeling and underwater excursion where they put domes on your head and you can breathe normally while enjoying schools of fish. This to us was more appealing than the half day party cruise.
The horseback ranch prices were reasonable to go ride, however when we arrived back at the ranch, the price they wanted for photos was $160 USD which was nearly double price of the excursion, luckily for us we had our cell and we had taken some great photos. If you do go, put your cell in one of those necklace style dry cases so you don't lose it while riding.
The coolest thing we did was to go Swim in a water filled cave during the Adventure Boogies (dune buggies) package. It was amazing. Felt surreal.
COVID-19 measures:
It cost us $80 USD each to have our COVID-19 PCR test on site. ($105 CAD)
The staff wore masks, tables were cleaned quickly and all restaurants required mask when entering and at all times if not seated.
The restrictions were not strict and we were happy with it as this wasn't a concern for us. We were really happy to live a normal life, seeing other peoples faces and enjoying the company.
This was one of my best vacation as far as resorts go. The grounds are immaculate! All the workers where friendly, happy and always there when we needed them. The rooms where beautiful and large, the maids always made our room fresh and clean and made sure we had full fridges and coffee supplies, never had to ask for anything. The beach was beautiful and always clean. Just an all round great vacation for my husband and I.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Royalton Bavaro Resort and Spa: Beautiful, Clean & Wonderful Resort
Grounds were super clean. Staff was engaging and friendly. Food was excellent - even the buffet (which many other resorts can't claim). Rooms were clean and spacious. Entertainment was good - very good.