Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(6975 Reviews)

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Mrs. Jeep  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Good place!!

It was my second visit there this year. The staff are really nice. The rooms are keeper cleaned and had no issues. We spent our time by the ocean. I have no problem walking, but went this time with an 80 year old. It’s a little far and washroom are also far for the elderly. Besides that, it’s a great place to visit.

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Private  - 

Verified Purchaser

Hotel Playa Paraiso: Exceeded all expectations — I’ll be back!

We came with pretty much no expectations, just hoping for some sun and beach time — and ended up getting so much more. The beach is absolutely stunning: picture-perfect blue water and soft white sand. The food was great — not Michelin-star level, but genuinely tasty with a wide variety. There were always fresh salads, fruits, something grilled, and lots of options at every meal. I was always happy to go to the buffet, and the à la carte restaurants also had interesting dishes each time. Wh [... read more]

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Private  - 

Verified Purchaser

Hotel Playa Coco: My second home

Absolutely beautiful and upmost friendly staff. Very welcoming and nice room. Amazing beach and great variety of food . You will fall in love with the view and the people make friends. Always a pleasure to be at Hotel Playa Coco ?

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Dance monkey  - 

Verified Purchaser

Hotel Playa Coco: Amazing resort

Great resort, lots of things for the kids to do. Child care during the day and a great playroom and playground. Food is delicious, restaurants are amazing! Suites and staff are simply the best! This is our 5th visit. Can't wait to go back!

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LizP  - 

Verified Purchaser

Melia Jardines del Rey: A Memorable Stay with Room to Improve

We recently returned from a stay at Meliá Jardines del Rey and overall, we had a really enjoyable vacation. There’s a lot to love about this resort, and while a few things could be improved, the positives far outweighed the negatives for us. **Let’s start with the good stuff** — and there’s plenty! The resort grounds are absolutely beautiful, with well-maintained gardens and direct access to a stunning beach. The water is crystal clear, and the soft white sand made every beach walk feel like  [... read more]

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Doc Welbz  - 

Verified Purchaser

Melia Cayo Coco: Another Great Stay

This time we stayed in one of the refurbished rooms and everything was just great. The grounds are kept in great shape also. We were happy to see the staff again and they treated us like family. One slight drawback from past visits was no coffee in the room due to supply problems, I would presume. They did have a kettle and tea bags so bring a jar of instant coffee if you wish a morning coffee before venturing out in the morning. A new addition was the Italian restaurant where the disco [... read more]

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Troy  - 

Verified Purchaser

Iberostar Coral Esmeralda: Great vacation in Cayo Cruz

My wife and I visited Iberostar Esmeralda Coral and loved it. Everything was great and exceeded my expectations. Food was very good service was excellent and the people made you feel welcome to be there . We enjoyed the vibe of the smaller Adult side Coral and the swim out we had. The beach was amazing as it was a while since I’ve been to Cuba and it is their best asset . I would definitely return to this resort and recommend

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Pevy  - 

Verified Purchaser

Melia Costa Rey: Excellent Resort

Highly Recommended Resort - Staff is amazing , Pools and Beaches are fantastic and the food is excellent . Very Very Clean resort . You are able to have the best of both worlds - Relaxation and fun when you want .

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CGNowlan  - 

Verified Purchaser

Sanctuary White Sands: Great Resort

Everything is easy to access, lots of food, beach is nice. Staff are very friendly. Big pool. I would return again. We were there for 2 weeks, nothing bad to say! We did not go to a la carte restaurant, the buffet had everything we needed.

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Michele  - 

Verified Purchaser

Memories Flamenco Beach Resort: Amazing Resort

Service - excellent and friendly staff Beach - the most beautiful - bring water shoes Rooms/Cleanliness - amazing, daily replenished towels and TP as needed - room perfectly cleaned Food/Meals - plentiful and great taste Pool - looked great but enjoyed the beach daily Restaurants/Entertainment/Bar - friendly workers Excursions - did 2 and highly recommend Cuba Car Taxis - excellent service Checkin at Hotel - Premium guest check in and out was fast and efficient

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Janice  - 

Verified Purchaser

Melia Cayo Coco: No shortages here

We went in the first week of May, a short 10-minute bus ride from the airport. It was amazing, great, brown eggs made to your liking, bacon sausage pastries, lots of fruit, watermelon, mangoes, melons, and papaya. Pasta, fish, pork, beef, crab and chicken in the buffet. Pizza is excellent at the pool bar. Lots of renovations have taken place. Entertainment was excellent. It is not a party resort, it is great for a quiet and relaxing vacation. We will return

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Janice  - 

Verified Purchaser

Melia Cayo Coco: No shortages here

We went in the first week of May, a short 10-minute bus ride from the airport. It was amazing, great, brown eggs made to your liking, bacon sausage pastries, lots of fruit, watermelon, mangoes, melons, and papaya. Pasta, fish, pork, beef, crab and chicken in the buffet. Pizza is excellent at the pool bar. Lots of renovations have taken place. Entertainment was excellent. It is not a party resort, it is great for a quiet and relaxing vacation. We will return

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Private  - 

Verified Purchaser

Melia Costa Rey: Amazing Resort

My partner and I visited this resort April 28th to May 5th 2025. We stayed at the Level side; however, enjoyed all aspects of the hotel. Extremely clean resort, stunning lobby area with a beautiful view of the ocean. Beaches are well kept daily, food was delicious and all staff were extremely friendly. Special shout out to Miguey, Claudia, Yani, Geraldo, Ricardo and Yaris. Wonderful cigar bar too! This trip was our 6th time to Cuba, 1st time to this resort, have never went back to a resor [... read more]

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Frank0  - 

Verified Purchaser

Sanctuary White Sands: Plesently Suprised!

An honest review, hotel was clean, staff were very attentive, you could see they were trying a lot to make your experiance memorable! I would go again if the prices for 10 days were in around $1100 CND, with premium service! Beach and ocean were amazing! grounds were well kept pool was clean and refreshing, If I had something negative to say it would be the quality of food and availability of said food! NO "BACON" pizza in my opinion were awful! alacarts were better than buffet! Some of the gues [... read more]

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Private  - 

Verified Purchaser

Sanctuary White Sands: Adult Only Resort-Santuary White Sands

1) Upon arrival April 29, 2025 Bedsheets were found very dirty and visibly dirty. 2) Top bed cover was also very dirty. 3) Left 2 x notes for maid to provide new clean ones. 4) The resort design is perfect as many paths to your room, pool, etc. 5) With respect to staff during Buffet for Breakfast, Lunch and Dinner. Too many staff try to offer you water, etc. (5-6 different people) this means too many staff and not organized by section of seating. 6) Staff Meeting required with [... read more]

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Vladimir  - 

Verified Purchaser

Memories Flamenco Beach Resort: Amazing beach

I stayed there with my mom for 7 nights. After the initial mixup with getting a room with one king bed instead of 2 beds as requested everything was pretty good. Beach is wonderful. Food was a bit repetitive but a lots of options to choose from. No shortages of food or electricity during our stay.Stuff was helpful and very friendly. Tips can get you more than you’ve bargained for. We were provided with a complimentary room to take a shower on the last day before leaving for the airport and we we [... read more]

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Private  - 

Verified Purchaser

Hotel Playa Paraiso: Avoid Russian owned hotel

This hotel resort was the worst and I've been to cuba many times. The Safes never opened, the door locks and key cards dont work as batteries are all dead. The food was lacking and the pizza place wasn't open. The snack bar menu stated fries and poutine all they had was ham sandwiches. There was no coffee bar open and the cappuccino was not good. We were told by all staff that Russians are coming to buy the resort May 30th. One Russian tourist had a fight with his wife at bar and broke her  [... read more]

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Eric  - 

Verified Purchaser

Sanctuary White Sands: Beautiful beach nice pools

Beautiful resort only 14 months old the Cuban people are wonderful people and appreciative and I would like to thank Sandra DeFaria for keeping us in the loop through our trip booking .Will be in touch Sandra D for our next booking.

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Very affordable holiday. Nice resort but needs some TLC.

We stayed here about 16 years ago and the place was very nice. On this return trip, it was obvious that Memories Flamenco is an older resort. It needs a complete paint and plaster job inside and out to the rooms and buildings to make them more up to date and fresher. The bed was very comfortable. Very good water pressure in the shower with plenty of hot water. Cleaning staff and serving staff were great and very friendly. The pool was well maintained with some newly added poolside beds and perg [... read more]

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Marius  - 

Verified Purchaser

Melia Costa Rey: Nice beach, hotel so-so

Our expectations, based on other people’s reviews for this hotel and our last year’s trip to another Melia resort in Cuba, were probably too high… Disappointed with rooms (e.g. small ants everywhere, including in bed at some point, quite aggressive), buffet food (passable, you will not leave hungry but quality of the cooked food is mediocre, at best) and general state of the resort (a 15yr old working a summer job in Canada will do a much better job at renovating / no green grass to speak of, ev [... read more]

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