Iberostar Selection Ensenachos: Third time to Ensenachos.

Return visit. amazing beaches and a good area for snorkeling off the beach. Room was great and clean. Buffet under renovations so food selection not as good as before but sure it will be better when work is done . A la cartes were good except only one selection at all of them for dessert and that was flan. not my favourite.. Nice to see the Canadian flag displayed around the resort and the best part is the wonderful Cuban people!!

Iberostar Selection Esmeralda: Quiet Resort, Friendly Staff

Beach: Stunning. Turquoise blue water, powder white sand, nice breeze. Pools: Nice, large, Chairs in need of work. You need to get one of the lifeguards to help you setup the chairs as they fold and they have to tie them in place. Food: Meh. Very repetitive. Even the a la carte menus were just ok. We always went to the buffet after as the a la carte serving sizes were quite small. Rooms: Descent. The louvre door to the water closet is kind of weird. I found the room spacious with decen [... read more]t sized balconies. Grounds: Very well kept by the gardeners. Bars: The one pool bar was closed all week. The others were pretty good. Drinks are made from a powder but still tasty. Lobby bar=Great coffee beverages The resort was only about 20% occupancy when we were there (very quite). At times our kid was the only one at the kids club but she really enjoyed the kids club leader (Maria).

Iberostar Origin Laguna Azul: I would rate this hotel a 0

The grounds were average The staff was wonderful and accommodating The rooms were below average. This is the 1st All Inclusive resort without a stocked minibar... The food was horrendous, no flavor, no hot sauces available...and the same thing was served for Breakfast, Lunch & Dinner, every day, for 7 days. There was no variety.

Iberostar Selection Ensenachos: Very Relaxing, it did the job!

We just returned from Iberostar selection Encenachos. It was our third time there, the last was two years ago. This time it was just my husband and I. As always the beaches are stunning! Never disappoints and it is what draws us back. The last time we were here there were some days without eggs, bread, potatoes, beer etc...this time it was fine. Fries,pork,chicken….We even really enjoyed the white mild fish for lunch at the Megano beach. I’m not a fish eater but it was delicious. They have  [... read more]made and are in the process of making a lot of upgrades to the resort. So far it shows in the beauty of the lobby and its furniture and walkways. The rooms are adequate but it will be nice when the Reno’s are done on them too. We will definitely return!

Iberostar Origin Laguna Azul: Good value for the price

This was our second time to this resort. The first time being 10 years ago. Definitely not in the same condition as back then. The rooms definitely need a refresher. Pillows were terrible and our refrigerator did not work. Pool was nice, beach was nice and the food was surprisingly very good for being Cuba.

JOIA Paraiso by Iberostar: Amazing, top shelf resort

We had a fantastic time at Joia Paraiso. Our check in was wonderful, we were greeted with refreshments and treats while we sat down and waited to be checked in. The resort was fantastic, all indoors and air conditioned. Our room was a standard room but was perfect. Cleaning staff and all staff were fantastic, concierge, Spa, beach, and restaurant staff were always pleasant and very helpful. Very peaceful compared to the adjacent Iberostar places with kids and teens. Restaurant were top not [... read more]ch, definitely 5 star restaurants all round. Liquor was also great with many top brands and variety for any drink you want. Pools were great with one being a quiet relaxing pool and the other pool with a swim up bar and lots of activities and music all day. Beach was great although the water entrance in front of the Joia was rocky but if you just walked 100 meters down to one of the other Iberostar resorts you could enter the water without any problems. Definitely will return and would recommend JOIA to others. Worth the extra money it cost to stay there.

Iberostar Waves Cozumel: Great Resort

Lovely location, clean well cared for grounds and buildings. Super pleasant and accommodating staff. Great entertainment team with always something going on, but not pushy to get you to join if not interested. Loved that you can see the beach/water from pool area and good location of amenities like bathrooms and water/ice stations

Iberostar Coral Ensenachos: Amazing resort

It was paradise!! The beach is just wow!! The staff is wonderful, very friendly and helpful! The food was ok. They do their best to make your vacation wonderful. The rooms are large, spacious and very clean. The hot tub is a bonus! I would go back!

Iberostar Origin Daiquiri: A wonderful vacation

This was our second visit to Original Daiquiri and we loved it, the grounds are beautifully kept, the lobby bar, is a great social place to be, the bartenders there are the best and so are the bartenders at the pool bar. All the staff are wonderful, but the one thing we love is the beach, great for long walks. We have no complaints, hopefully we will be back next year.

Iberostar Selection Rose Hall Suites: Back for 7th Time

As always we take a ride with Eric's Chillout Tours 1 876-790-3154 from the airport to whatever resort we are going to. On arrival we meet out buds the Valets Dale and Troy big smiles and hugs. We then check in with Corra who again welcomes us back and there is Orlando with a big smile. It feels like home here. Check in very smooth. We ate most meals at the buffet. The choice of food was fantastic. The room has been redone and it is a 5 star experience. All my friends the chefs Randy, Trisha  [... read more]Mark and Benjamin wanted to help. They asked did we want anything not out. We got so many smiles and hugs from the Buffet staff, All our hearts go to Simone, Nataha. Titana Yonika and Gloria (who first started when Iberostar first opened) She was a hard working girl who went from cleaning to now working in the buffet. I like when they hire within. Again big smiles. The drinks and service with a smile was also 5 star the big boss Wallen does great with his workers Melissa, Jules, Errol Rickie Sandy Christina Dahjay and Doreen. They have nice people who bartend and can talk and tell stories and are always having fun. We had our room cleaned every 2 days. They did it early in the morning (around 10:00) which I liked. They also had big smiles thanks Kamoya and Paula. The room is so great, big tub, big bed good aur, nice balcony. We spent most days at the activity pool. It was always clean I seen Ty and Dijon always cleaning and smiling. It was quite, service was good and we had nice shade. I went snorkeling with the Life Guard Norris. We saw Lion Fish, Puffer Fish Sting Ray and so much more. We just walking in the water and wow. Jamaicans are like a mirror if you are rude and not happy that is what you get. I get smiles, hugs and laughs so if you see a problem maybe look in the mirror. Anyone who says Jamaicans are rude is WRONG. We will be back for 2 weeks again Feb

Iberostar Origin Laguna Azul: Excellent beach, excellent resort all around

Excellent all around . Very nice location. Very nice beaches ———————***********************************************************************************************************

Iberostar Waves Cozumel: Great resort

Stayed for a week in March. The resort had beautiful grounds with a variety of wildlife roaming around. The food was really good, we preferred the buffets over the a la cartes. The rooms were basic but had nice, updated bathrooms. All the rooms had a terrace or balcony. You actually enter the room through the balcony/terrace door, there is no other door. You have to get up early if you want a chair in the shade, the resort definitely could use more shaded areas (as with most resorts). There are [... read more] however cruise ship people that come on a day pass so you definitely need to find a chair before they come onto the resort otherwise it’s slim pickings. Very friendly staff. Overall a great stay!

Iberostar Selection Esmeralda: Extraordinary Oasis

During my stay at the Iberostar Selection Esmeralda in Cayo Coco in November 2024, I was impressed by the resort's dedication to maintaining a clean and well-kept environment. The facilities were impeccably managed, with the lobby bathrooms consistently spotless and the grounds meticulously maintained. It was clear that the staff took great pride in ensuring a welcoming and pristine atmosphere for guests. The culinary offerings at the resort were enjoyable, with a diverse range of dishes that [... read more] catered to various tastes. However, from a culinary management perspective, I observed areas that could benefit from improvement, particularly concerning the organization and leadership within the dining services. While the dining room staff displayed exceptional dedication, courtesy, and hard work, there appeared to be a lack of clear guidance and direction from supervisory roles. This absence of effective leadership occasionally resulted in lapses in coordination and dining room etiquette, which, in turn, impacted the overall dining experience. Stronger and more visible leadership, along with proactive support from supervisors, would greatly enhance the cohesiveness and efficiency of the dining operations. Providing structured guidance to the team would not only improve the level of service but also empower the hardworking staff to showcase their full potential, further elevating the guest experience. The accommodations were excellent, featuring comfortable rooms equipped with all the necessary amenities to ensure a relaxing stay. Room service was attentive and efficient, adding to the overall sense of luxury. Entertainment options were varied and engaging, offering activities for guests of all preferences. The reception staff were exceptionally friendly and professional, always ensuring that guests' needs were met with efficiency and care. While the resort's remote location adds a unique charm, it also presented a challenge in the form of limited taxi services. Introducing readily available taxis either at or near the resort would not only enhance convenience for guests but also attract more tourists, making it a valuable addition to the resort’s offerings. A standout feature of the resort was its stunning beach, complete with pristine sand, clear waters, and convenient amenities, making it an ideal spot for relaxation. In summary, the Iberostar Selection Esmeralda offers a beautiful and enjoyable vacation experience with exceptional facilities and friendly staff. With enhanced leadership and coordination in the dining services, as well as improved transportation options, the resort has the potential to reach even greater heights of excellence.

Iberostar Origin Laguna Azul: Amazing resort

I had the pleasure of spending a week of vacation time at this amazing resort. I work in a high stress field and needed a break. Iberostar Laguna Azul was all I could have hoped for and more. The incredible facility and beach combined with an amazing staff made our stay memorable for years to come. Special thanks to Dania Alonzo for going above and beyond to insure our stay was relaxing and enjoyable We will for sure return

Iberostar Origin Laguna Azul: Amazing resort

I had the pleasure of spending a week of vacation time at this amazing resort. I work in a high stress field and needed a break. Iberostar Laguna Azul was all I could have hoped for and more. The incredible facility and beach combined with an amazing staff made our stay memorable for years to come. Special thanks to Dania Alonzo for going above and beyond to insure our stay was relaxing and enjoyable We will for sure return

Iberostar Waves Rose Hall Beach: Beautiful walkable sandy beach!

Arriving at night the trip from the airport was just 20 Km away. Check in was quick and easy. The resort was smaller and more intimate than what we generally go to. We had an ocean view room and was adequate and met all our needs. Room bar fridge and coffee area was always well stocked. With it being a smaller resort there were only 3 a-la-cartes and 1 main buffet, which made it a rather small selection over a period of 10 days. Very nice safe beach to swim at, with a lot of palapas/loungers wit [... read more]h shaded areas. The beach is rather short, should you care walk long distances. Upon check in we were informed of designated smoking areas, unfortunately some guests would smoke anywhere, hence the resort should post no smoking signs around the pool area. Overall the resort personnel were friendly and accommodating. Our concierge Jovayne went above and beyond to ensure we enjoyed our stay. We took an excursion to Dunn River Falls and enjoyed it immensely. The 1 hour bus ride gave us the opportunity to see the country side.

Iberostar Origin Laguna Azul: Amazing resort

Love this resort! We had an amazing week. This is my second time here. Entertainment, people, food was awesome. Beach had lots of chairs and umbrellas. Ocean was beautiful! A le carte Japanese restaurant was delicious we went twice. The International restaurant was delicious too!

Iberostar Waves Costa Dorada: Awesome resort

The hotel is excellent. The food and service was top notch in all locations: the main buffet, the "snack bar" and the three a la carte restaurants. We especially acknowledge Luz at the snack bar, Domingo and Ana López at the buffet restaurant and the two omelette chefs, who made you smile as they created delicious made-to-order omelettes. Another server who was personable and made it very pleasant as she served was Grisledy , who often worked serving drinks at the entertaining shows in the eveni [... read more]ng. Liz gave us exceptional service at the front desk, as did several others. One front desk chap, whose name started with A, (Alduvis?) went above and beyond to help us with information for a shopping trip into town. Another standout was our chef at the Japanese restaurant, who kept us in stitches with his entertaining banter, nicknames and lively culinary presentation. We were very pleased with the number of well-stocked bars, pristine and elegant public bathrooms, comfortable lounge seating, tables to play bridge, attractive lobby sumptuous towels for the beach, ample lounge chairs at the beach and pool. Our rooms were cleaned promptly each day by friendly, helpful teams of positive cleaners. Every staff member who helped is was polite and accommodating. We Love the emphasis on reducing waste, the water was safe and the system of environmentally friendly water was very inspiring.

Iberostar Coral Esmeralda: Beautiful beach…but!!

This can be a wonderful place to go to, but we felt that it lacked personnel. The beach was a 5 star!! The rooms are very nice…but the towels need to be replaced, so does the pool chairs and umbrellas. Not enough staff on all levels!!! We have been to other Coral resorts, but would not return to this one.

Iberostar Selection Esmeralda: Absolutely fantastic

My travel agent had been here the month before and her recommendation certainly proved to be right. The resort is amazing and extremely well laid out. I definitely enjoyed my stay and would definitely look forward to returning in the future.