Excellence El Carmen: The best resort I have ever been to

Excellence El Carmen was absolutely amazing. The food selection was large and delicious. The staff was extremely friendly and pleasant to talk to. The rooms were very nice and the beds were comfortable. Everything was very clean and overall the resort is beautiful.

Excellence El Carmen: Amazing resort!!

Grounds well kept, lobby great excellent dining choses Great beach to walk on and swim in very sandy no rocks and lots of talapis . Rooms were great lots of storage and big balcony. Had dinner at the Grill the French Italian and buffet for breakfast and lunch lots of choices.

Excellence El Carmen: Absolutely Amazing Hotel

Excellence El Carmen is an amazing experience The food is awesome and the staff are the best I would highly recommend this hotel to anyone The hotel has lots of activities going on in the daytime and good shows every night

Excellence El Carmen: Amazing resort

This is the best resort I have been to in the DR. Beautiful clean comfortable modern room. The service is great for a new resort, everyone still learning. Was able to get 10000 steps easily walking the beach every day. Premium alcohol at every bar we went to. Food was cooked and tasted to perfection at every restaurant we went to.

Excellence El Carmen: Fabulous Resort

The hotel was just opened in September and I do highly recommend booking your vacation at this hotel. It is just a great size, about 450-500 rooms and they are all good locations spread between 16 buildings. Plenty of pools, bars and restaurants - all with easy access from the buildings. The grounds were immaculate and will only improve when the new plants start to grow. The spacious lobby offers great sitting areas, a few different bars and several shops. The Martini Bar in the lobby is g [... read more]reat place to sit and have a drink before dinner or at the end of the day. We did not have any issues with the staff, all very friendly and helpful. Rooms are very well laid out with a separate bathroom area with a walk in shower and private toilet. The only negative would be that the shower is open so not a lot of privacy. There is a walk in closet with plenty of storage plus a long desk, cabinet area. The sitting area leads to a large balcony with chairs and table plus a lounge bed. Many of the ground floor rooms have swim up pools and the Club rooms have private swimming pools. There are several restaurants, we only had a chance to try the Italian, Lobster, french and The Grill - they were all very good. The buffet is open for breakfast and lunch and was excellent also. The beach was great, lots of chairs with plenty of palapa for cover from the sun. The beach itself is nice and sandy plus the waves were not large when we were there. Spent several hours a day in the water. I can't say anything wrong regarding this hotel if you want a relaxing high end vacation.

Excellence Punta Cana: Mui Excellente

Just returned from Excellence Punta Cana and had an amazing time. Hotel is a little dated but they are revamping summer 2017 so looking forward to returning and seeing the new fresh look. The food was great, better than I was expecting for Dominican. You have to try the stuffed peppers at the Mediterranean restaurant and ask for Carlos he was unbelievable and went above and beyond to get everything we wanted including tracking down Ginger Ale. The beach is long and beautiful the ocean was a  [... read more]little rough but that was due to the time of year. The best thing was that no one harassed you to go to time share meetings or to book excursions we were left alone the entire time. The only things that I would complain about which will hopefully be changed when they revamp; not enough outlets in the room. There is one large sink with 2 faucets at either end which does take up most of the counter leaving little room for anything else. The biggest downfall of the room is the toilet there is a window that looks in from the bedroom thru the shower into the toilet so little awkward to go to the bathroom. Overall I would definitely return to this resort!!!

Excellence El Carmen: Not a Five Star .......yet

Overall, a beautiful, ultra modern resort. Few things to be worked out yet such as shoddy tile work in pools, leaks in ceilings, etc. Staff trying hard but need more training in communication and service. Food not so great in most of the restaurants. Beach area lovely. Main pool will be very crowded when hotel at full capacity. Lovely smiling Dominicans made our stay much better!

Excellence Playa Mujeres: Excellence @ Excellence

We spent 7 nights at this amazing resort and would highly recommend it to everyone. The service, food, beach, drinks were all awesome. We had a small problem with our jacuzzi and they needed to work on it for a few hours so they gave us a 1h40 free session at the spa! We will be returning here for sure.

Excellence Riviera Cancun: Excellent!

This hotel was beautiful and the food was great. My only complaint is that the pool bar was not heated nor was the lazy river in front of our room. We still loved it and would return. The staff were amazing and no was never an option when you asked them for something. They go above and beyond.

Excellence Playa Mujeres: Excellence almost at its best

We have been travelling to different adult only, gourmet all inclusive resorts for 5 years We mainly have stayed around Playa Del Carmen or so. It is our first time at the EPM. Our first impression was that the service is indeed, excellent. After 11 days, we are still happy with the service we got every single day. Gwendoline, our efficient and so very nice concierge, Daniel, Wilson, Alejandro and all of our regular waiters, as well as all the ladies welcoming us to the multiple restaurants w [... read more]ere fantastic and very helpful. As for the food, it is very good. Not excellent, but very good. We found the plates to be very generous (maybe too generous) and tasteful. I have a food allergy and the staff has been able to accommodate me in the best possible ways. We have been to El Dorado Royale, and we found the food there to be better than EPM. Despite not be3ing excellent, if it is gourmet you are looking for, EMP will meet your expectations. The beach is fabulous compared to other Mexican resorts. The sand is white, there is no rocks and only on one day, did we have a hard time finding some shades and chairs. Otherwise, there is no need to make early towel reservations, which can be so annoying sometimes. As for the pools, there are plenty of them, with lots of chairs and some beds. Some pools are very quiet, where you can completely relax without any music to be heard, where two of them have activities and music. So you can find the mood that will suit you best, on any given day. The rooms are very spacious. The bed is a bit hard, so we ended up asking for a bed mat and we also requested nicer pillows from the pillows selection. Each regular room has a relaxing bed on the balcony, as well as a roomy couch and a jacuzzi bathtub. We never spent so much time just relaxing in the bedroom and on our balcony. That is how nice the room is. Room service is efficient. The menu is somewhat limited and the food is not very tasteful. Unless you really do not want to get out, we suggest you have lunch either at the Toscana or at the lobster house. We are early sleepers and this is where our issues were with the hotel. On our first night, we were given a room on the third floor of the 7th building. The view was fantastic and we were happy. However, at night, we quickly realized that our room would be VERY Noisy at night, because the shows and then the theater show are all taking place in the middle of the resort. Everything stops at 11 PM, but for someone who really needs to sleep at an early time, the noise is unbelievably loud. We then were moved to another building (building number 5), closer to the spa. We were hopeful that the sound would not be as bad in our new room... to no avail. Every single room in the hotel facing the pools and the spa have to listen to the very loud shows until 11 PM every night. Mind you, the shows seem great. But if you need to go to bed early on your vacation, this is not the place to be. We made the best of it, and I will not say that it ruined our vacation. Everything else was so great, that it compensated for our lack of sleep at night. I can see why people come back here over and over again. If it was not for the noise at night, we would come back in a heartbeat. We would recommend this hotel, but we will not come back. Our quiet time at night is just something we really need during our holidays.

Excellence Playa Mujeres: Simply the Best All Inclusive

This was our third visit to Excellence and it did not disappoint! The food at all of the restaurants was top-notch. The grounds were impeccable and the rooms very comfortable and well equipped. Their newest addition of a Coffee Bar is "excellent"! The best desserts we have ever had at any all inclusive. We will definitely be returning for a fourth visit.

Excellence Playa Mujeres: Best resort ever

This was our fourth time at this resort in the last three years. The service at Excellence Playa Majeures is second to none. The menus have been changed ( to even better) and one of the biggest changes I have noticed is that the wi-fi is a 100 percent better. We will be back next year this time I will upgrade to Excellence Club because the pools there are heated . You will not be disappointed if you book this resort, that I can assure you .

Excellence El Carmen: Beautiful Resort - Rest Assure you will love your stay

Beautiful Resort - Rest Assure you will love your stay We absolutely loved our stay, we booked the beach front roof top Honeymoon suite and fell in love with the roof top pool. We worried about the quality of the food that would be served, it was some of the best meals we experienced from any resorts we have stayed. This was our first Excellence experience and can safely say it wont be our last

Excellence Playa Mujeres: exceptional resort

This resort had all that you would expect and more... great staff, clean, good food. Would recommend to all. Staff went out of their way to assist...very helpful. The restaurants were easy to access and food was great.

Excellence Riviera Cancun: Wonderful Week In Paradise

This resort is close to perfect, the food, the staff, the comfortable rooms and winding pool made our week there the ideal for a recharge. The perfect place to be LAZY! Food – probably the best we have ever had while at a resort or even a cruise for the matter. I am not a fan of buffets so this was one of the reasons we choose this resort. There are many A la Carte restaurants to choose from, unfortunately one week was not enough time to try them all, but those we ate at were all wonderful. [... read more] They even offer a pool/beach food menu that will be delivered to your lounge or beach bed. Staff- This resort is well staffed and the folks that work there seem to really enjoy their jobs. Always smiling & offering a greeting. Rooms – I loved our suite, it was spacious & had lots of room for storage. The bed was comfy and the sheets & towels were changed daily. Our room was made up by lunchtime every day. The mini bar was also stocked daily and offered lots of choices. Wine, red & white, beers (a few different kinds), juice, pop & water. Also potato chips, snickers bars, M & M’s & Oreo cookies. Pools/Beach – I prefer a beach over a pool, unfortunately this beach was a disappointment. The water was murky & had bits of seaweed floating in it. There was also quite a bit of seaweed being pushed ashore, however the resort did a fabulous job of keeping this cleaned up. They have a tractor that rakes the sand and it is in use often. It was very windy when we were there so the waves were high and a couple of days red flags where on the beach. I am not sure if it is the time of year (November) or if this is the norm year round. The pools where fabulous! We spent our days at the winding river, I can’t stress how lovely that was. They provide floating rafts that you can paddle or just lay quietly on. You can even have drinks delivered to your floatie!! There are a few different pools to choose from, depending on how lively you would like your day to be, will dictate which pool you choose.

Excellence Punta Cana: Amazing Resort!!!!!

I loved everything about this resort. The staff was frendly, the rooms were clean and nice, the food was delicous. Would go back in a second. The beach was beautiful and the pools were never overcrowded. You never needed a reservation for dinner. AMAZING!

Excellence Playa Mujeres: Amazing resort

The hotel was beautiful. The grounds were gorgeous. The rooms were fantastic. We just had a junior suite and it was lovely. The staff couldn't' do enough for you. Always very helpful. The food was awesome .Dianne

Excellence Punta Cana: Wonderful resort

This resort was amazing, and would definitely return to it. We had never been to Dominican Republic. We were very impressed as soon as we walked off the plane. The airport was one of the nicest we have been in, and we had no line ups. We had stopped at a few resorts on our way to Excellence and when we drove in, we were in awe. The greeting, the excellence club concierge, our accommodations, and the entire resort was more than we expected. We have been to Sandals and they gave us more persona [... read more]ble treatment. At our anniversary dinner, we were given the Royal treatment, which we hadn't received before. They even exchanged a bottle of whiskey that I like, rather than scotch. Sandals never did that.

Excellence Riviera Cancun: The name sums it up - Excellence

This was our 4th visit to Excellence, 3rd at this location. We have tried other resorts in the past but have found a great balance in this one. The food is excellent, there are 9 restaurants (no reservations) at night (buffet is closed) and several options for lunch. This is an adults-only resort and for us, it is just the right size. The staff here is why we like this particular resort - very friendly and professional. The management runs a tight ship here as there is a lot of competition  [... read more]in this price range. One of the best things about this place is there are a lot of palapas on the beach and we were always able to get a choice one at any time of day. Yes, there is a lot of competition out there and a lot of good resorts - for us, we have found our comfort level here.

Excellence Playa Mujeres: Love it!

This was our second visit. Staff, food, facility are superb. Beach is white sand and great for swimming. The upgrade to the private plunge pool suite is worth every penny. All spa services include a 1 hour hydrotherapy circuit that is a must do!