Huge resort

The travel to and from the hotel was not well organized, air transat rep was not fluent french nor english, the room was freshly painted (we had to keep the patio door opened, the bed was banana shape (not as per past Bahia experience where the bed was so confortable, our room was done daily but at 5pm and done poorly (bed half done for ex - and tip was good??), pool, food, property, staff (lobby, resto, drivers) ... excellent! Not the same atmosphere as Punta Cana nor Jamaica! Would recommend b [... read more]ut not go again.

Amazing Resort - would go back again

Fantastic .............The standard at Akumal was superior to any other resort we have been to - the staff were friendly, curtious and extremely helpful. The transportation within the resort was excellent delivering us to restaurants from our room- thankyou Cindy Callaghan for booking us into this resort

Truly a 5-Star Resort

This was our first time staying with Bahia Principe Akumal. Every aspect of our trip was 5-star all the way. The restaurant meals were delicious and artistically plated; almost too beautiful to eat. Our room was exactly as we'd asked for with an amazing view of the beach and water and infinity pool. With a resort this large, they had shuttles going all over to the sister resorts. I don't think we ever waited more than 5 minutes for one to come by. I must say that the staff was professional [... read more] and super friendly; so eager to help with anything you needed. The beach was so pretty with swarms of fish to entertain everyone very close to the beach. We are big beach walkers and this resort had no restriction on how far we chose to walk. This was by far the nicest resort we've ever stayed with. We'll be returning to this one.

My family loved the Luxury Bahia Principe Akumal!

This is an extremely well kept hotel. The grounds were immaculate with some interesting wildlife to see daily (iguanas, coatis, sereques). The public areas were clean, the staff was friendly and attentive, the buffet had incredible variety, even for my son, who is a picky eater. The rooms were very nice. I had a few ants in mine, but we're in hot weather, so some of that is to be expected. The pools were very clean and the water was a nice temperature. Extra swim up bars would be nice, but th [... read more]e wait wasn't too long at the one there was. The beach was nice - sand not as soft as somewhere like Cuba, but still ok. The seaweed was raked up daily and you could do some snorkelling right off the beach. The shuttles around the resort were frequent, which was convenient on days on which we were too tired to walk from our lobby to our villa (or vice versa). I've stayed at a Sandals in St Lucia and I loved the Bahia Principe Akumal as much, if not more. All in all, it was lovely. The only bad thing I can say is that my trip wasn't longer :)

Amazing

we enjoyed our stay at the Bahia Principle Akumal resort. The Grounds were very well kept, the staff was very friendly. The rooms I thought were damp for sleeping would be nice to have open windows for a cross breeze at night.. The beach and the pools were fantastic. We enjoyed all of a la carte's except the seafood one. Was not enjoyable at all.. I loved this place and didn't want to come home. We will be going back again..

Huge Resort

Hotel is very nice and clean, grounds are amazing, staff is awesome, food was very good, especially the a la carts. We liked it but it was a little to big and spread out, we have stayed at GBP in Punta Cana and this resort is four times more spread out that there! The most disappointing here though was the beach, it is rocky, chopped up and very hard to walk, nothing on Punta Cana!

BEAUTIFUL RESORT

Every thing was very clean and the help was the nicest and very friendly.Our room was comfortable and stocked daily. This was our 2nd visit at this location and we were very happy with our vacation here again.Thank you.

Exceeded expectations!

Resort was absolutely fabulous! Food, facilities, staff, entertainment, grounds....everything was wonderful! The most important bit of information that I can pass on is that this resort actually has a complete adults only area at the far end of the resort. As we walked along the beach on our first day we came to signs saying adults only and from then on the beach section, beach bar, infinity pool, pool bar and restaurant within this area is kids free. I do not think this was well explained in an [... read more]y of the online information or reviews I read and was such a welcome find as we had been tossing up between Akumal and Sian Kaan for this reason, but chose Akumal to be on the beach.

Best yet....amazing resort

I have traveled a fair bit and this hotel was by far the best I've stayed at. Rooms were very well cleaned and there was a great variety of a-la-carte restaurants since you also have access to 3 other resorts on the grounds. There were many pools to choose from including an infinity pool in an adults only area for those wanting a little more quiet. I can 't say enough about how helpful and pleasant the staff was. The beach had man made barriers so, although it was very windy and wavy, the swimmi [... read more]ng areas were nice and calm.

Beautiful Grand Resort!

Our stay at the Luxury Bahia Principe Akumal for a dozen days was fabulous and enjoyed our entire time there! The resort is very large and used the trolley mostly to travel over to other sections of the resort including Tulum, Coba, Hacienda and Sian Ka’an. Trolley availability was excellent no matter where you cared to travel to on the resort. The grounds were landscaped well and were always beautifully trimmed and manicured. The food in main buffet was wonderful and always fresh /abundant  [... read more]along with having the option of dining A-la-carte every evening was a nice touch. We would find lounging chairs either at the beach or around poolside / infinity pool daily within any problem and appreciated the adult only section of beach when we wanted quiet time. There were activities at the beach we could participate along, which was great! There were plenty of fish to see snorkelling in the calm swim area created by the ocean break. Upon leaving we had to be in lobby to catch a 7:10 airport bus and many of us were there earlier for checkout and with only 1 person at the counter performing that task made checking out rather long. We enjoyed the property very much and plan to return next year with only one request that we get a villa closer to the infinity pool.

Huge Resort

This was my first time in Mexico. The resort is so big. Good thing there is trollys to bring you from one place to another. If you have difficulty walking, this is not a good place to be. Rooms are clean but the view was horrible. My view was just other villas. I wasn't introduced to our concierge, don't bother tipping the maids for little extras because there isn't any. Check in time was quick but our room wasn't ready until past 4pm. Spent all our beach time at adult beach area. Nice beach bu [... read more]t disappointed in swimming area as barricaded by rocks and boyds. Snorkling was nice just off the beach. Buffets were big and plentiful but repetative. Macgiver, the adult beach bartender was exceptional, eager to please and always smiling!! Made our week. All in all, trip was fun, hot and windy. Drinks were superb. Don't sweat the small stuff.

Amazing Resort

Seeing the resort for the first time was breathtaking. The grounds were immaculate and everything was very well maintained and beautiful. The lobby of he hotel was awesome with the ocean breeze coming in from the far end. The staff at the front desk were efficient and very helpful,they made sure someone was available to take us to our room. Our room was clean and probably the size of a hotel room in Canada, definately not oversized but sufficient. The room was cleaned daily and the bar fridge st [... read more]ocked and there was no charge for anything in it, which was a nice surprise. The food at the buffet was good, there was definately something for everyone. The a la carte restaurants were also very good, a nice change from the buffet. The pools were awesome and plenty of them, the beach was nice not the perfect beach but nice to walk on, swimming in the ocean not the greatest as the water was rough and there were barriers built to stop the erosion, which didn't look terribly attractive. Still loved this resort, many of the people we met were talking about booking this resort again they were so happy with it. I too would go back to this resort and I'm not one to go to the same place twice. I would definately recommend this resort without hesitation. The staff were ALL very helpful and friendly.

Thumbs up

very nice & relaxing ! you are taken care of in every aspect good food ,beaches ,pools tour booking was easy and very informative all in all had a great time would go back there again stay longer and recommend it to family and friends

FANTASTIC RESORT

The Akumal has a wonderful lobby that opens into the pool area and beach in the not too far distance. The staff are exceptionally welcoming and care about your satisfaction on every level. Check-in was easy and friendly, with a ride to our room with our luggage after a sparkling wine welcome. The grounds are just amazingly kept and the work is constant in keeping it that way. Our room was lovely, clean, airy, with a stocked mini fridge that was replenished every day. No complaints about any [... read more]thing and the balcony was private and overlooked gardens. We were just a few minutes walk from the beach, which was where we spent most of our time, under a cabana, watching and listening to the surf, offered drinks whenever we wanted them, and just totally relaxing. The pool bar by the beach was exceptional in its food, drink and friendly service. The adults only pool had an awesome infinity pool overlooking the ocean, with its own bar and restaurant, and cabanas. The main dining room/buffet was varied and extensive and delicious. Everyone loved the breakfast buffet, which was always fresh and accommodated all tastes. Dinner buffet changed every night according to theme and was always delicious and would satisfy even the pickiest eater. Service was A-1. There are several specialty restaurants, and if that interests you, make reservations as soon as possible to ensure the time you prefer. They are amazing. Entertainment was good, usually musical and of course you always have the option to visit one of the other Bahia Principe hotels nearby for their entertainment. We are looking forward to returning as soon as we can. This is a very welcoming, friendly, yet luxurious hotel, with staff and service second to none.

Good resort

Hotel is good, food is great ! Beach is great! swimming area in ocean could be better. standard rooms or even superior rooms are average . Recommended to have the superior deluxe upgrade and pay the extra. The pool water could have been warmer. We were there in February 2017.

Great place!

Akumal! Very clean and staff is very attentive to the property and they take real good care of you in the buffet area. Meals are pretty good with lots of choices! We only had what we would consider one bad meal at the Oasis restaurant. It was supposed to be a la carte and we ended up having to use the food bar for the entrees. And.... the food was dry and not that hot. I think they just warmed up the dishes they served us. The free Shopping trip to city was not very pleasant. Transat told us it [... read more] was a four trip that turned into 6 hours, half of which was travel time in a van as they had so many pickups and drop offs. Very unpleasant to say the least! Our only other complaint is that there is no noise control at the (Infinity) adult pool area. I had to encourage people to turn down their portable music at the pool areas. I was not the only one to complain to those responsible. We went there to relax and not have music blaring. At one point we could not hear ourselves talk.

A beautiful resort!

What can't I say about this resort? The rooms were clean as well as large . The grounds immaculate with lush vegetation. The food was amazing and available 24 hours a day. I loved to snorkel in the ocean. Seen many tropical fish. Many wonderful restaurants to choose from with a wide selection of food. Entertainment was available nightly. The hospitality was exceptional. Would absolutely go back again.

Great Place

Food was great. Service terrific. Very peaceful & relaxing resort. Pleasant very Quiet rooms . Nice beach area. Pools go on forever. Many choices for dining, all good. Staff is very friendly. If you did have a problem, someone was there within 5 minutes to take care of it.

Value is terrific

A great resort and reasonably priced. The family especially enjoyed the availability of all the facilities, cleanliness, and very good buffet. The infinity pool, and adult only section are really nice.

Absolutely amazing 💟💟

I cannot put into words how amazing this resort was. From the rooms to the food to the cleaness of the rooms and grounds and everything in between.It was all totally amazing. Definitely my first choice of our future vacation. Loves it !!!