Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3149 Reviews)

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Private  - 

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Krystal Grand Puerto Vallarta: Great Resort

We loved this medium sized resort, the location was wonderful. All of the hotel service staff were amazing! We did have a hurricane warning while we there, was wishing the stafff would have been more informative to the guests on where to go and what to do.

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Private  - 

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Riu Flamingos: RIU Jalisco, Puerto Vallarta

RIU Jalisco is a nice resort. The decor is a bit dated for RIU standards. It will be undergoing a major 4 month renovation starting in August. We stayed for two weeks from Jan 3 - Jan 17. Check in was fast and easy. The staff are very friendly and helpful although not all speak English. The rooms are a decent size with two twin beds. Each room has a safe, mini bar and a mini fridge. The maids leave a 2 liter bottle of water each day. The rooms are made every day and the maids do a nice job w [... read more]

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Private  - 

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Decameron Los Cocos Guayabitos Ramada: It’s an okay place to stay

the Decameron Los Cocos in Guayabitos is an older hotel that appears to be under renovation. the rooms are old but clean and ours was freshly painted. staff were pleasant but had little english when we had requests or to ask questions. Breakfast omelettes are amazing as is the chef! She was delightful, singing and dancing! The rest of the food is okay but not a lot of flavour and not very hot. Beach is great but very busy! Hard to find chairs unless you wake up very early. Lots of vendor [... read more]

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Shamez  - 

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Vamar Vallarta: Has potential but not that great, i'd recommend to spend a bit more and get a better resort

Rating: 2.5/5 I recently stayed at this resort for 7 days, and unfortunately, my experience was underwhelming. Here’s a breakdown of my stay: Entertainment: The entertainment was disappointing. They only showed three different shows during the entire week, repeatedly playing the same ones. For example, the Thursday show was a repeat of Monday’s. The quality of the shows was poor, with little talent on display—just girls in skimpy outfits showcasing their bodies. There was no entertainment [... read more]

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Mannev  - 

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Crown Paradise Golden: Worst place I have ever visited. Would not recommend.

This place is run down. Starting for the door staff being not polite or helpful at all. Once we got our room, we started realizing the terrible mistake booking this place was. Room reeked of mold and was not cleaned well. Half the place was broken down, pool had no heating, coffee machines were broken, elevator would go to our floor on first try. There was no safe, it had to be requested. Entertainment was not good, sounds was horrible. Pool was always blasting techno music from 8AM (many rooms  [... read more]

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Robert  - 

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Hacienda Buenaventura Hotel and Mexican Charm: last trip to the Hacienda

the resort is well kept, the staff are fabulous, the food every meal was cold , cold scrambled eggs , cold roasted potatoes . better like hotdogs . this has been my go to location for every vacation opportunity since 1999, approximately7 times . I am self-employed and can not vacation on a regular basis. when I do it has always be the Hacienda. sad to say that will be my last .

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Private  - 

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Riu Flamingos: Amazing resort and fun place to relax with your family

Both the swimming pools were really nice, resort was really close to the beach so not a lot of walking. Also attended the riu party which was really fun. Overall a great resort. The service and the staff were really nice

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Private  - 

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Riu Flamingos: Riu Jalisco

The resort is so perfect, especially the pool and the beach are my favourite part. Also, the entertainment is amazing, my friends and I enjoyed it so much. Therefore, the room also is so clean and comfortable.

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Dwaynemw  - 

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Grand Decameron Complex Bucerias Trademark: Clean friendly resort

The grounds are very well kept with maintenance crews always around. Every morning crew was out raking lawns picking up leaves. Pool areas were washed down every night when pools closed. Bathrooms were cleaned through out the day many times. Few toilets had no seat. Wifi in all common areas. Had to be on balcony to get it at room (block2)

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Oolivia  - 

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Grand Decameron Complex Bucerias Trademark: Best location All inclusive in Bucerias

We just arrived home from an unforgettable time at the Royal Decameron in Bucerias. It had the right vibe for us, it was not pretentious but absolutely offered what we needed in order to relax and completely enjoy our stay. The rooms and grounds are meticulously kept, and the staff are amazing. The food was very good at the restaurants, and completely decent (at times very good) at the buffets, we did not encounter any stomach issues at all throughout the trip. We stayed in block 5, which is gre [... read more]

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Private  - 

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Fiesta Americana Riviera Nayarit: Nice but needs some work

The resort in general was clean. The staff were fantastic!! Drinks were always made fast and staff remembered you. Hotel in great location. Food choices were OK, always very hot and plentiful. Repetative throughout the week. I would say overall food was 6/10. A La carte were great but very very hard to get into. Always “booked” but empty when you went. Kids had no problem finding lots to eat. Issue was there was no snacks or restaurants open at different parts of day, no food or drinks near the [... read more]

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Private  - 

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Krystal Grand Puerto Vallarta: Great Time!

This was our 4th visit to this hotel. We spent 2 weeks at the Krystal Grand in November, 2024. We chose that date so we could take part in the Day of the Dead festivities and they did not disappoint! We had a really good experience from check in to restaurants. At check in, Lucero was super helpful in having our room changed to a room with 2 double beds. And the front desk manager, Luci was also very helpful. We really enjoy the buffet here. We are always able to find lots of choices  [... read more]

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Private  - 

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Crown Paradise Club: Family Resort

Older resort, a little worn but clean The softess bed ever in Mexico. Buffet is adequate though not inspired. Specialty restaurants had nice selections with excellent service. Definitely a hotel suited for young children with child section containing safe pool, pirate ship and waterslides that truly appeals to children. Recommend for family with younger children.

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Private  - 

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Krystal Grand Nuevo Vallarta: Happy with our stay

Well, given negative reviews, I was a bit apprehensive about this resort - but overall, we had a very good experience. I write this review having vacationed at Riu, Melia, Barcelo, Grand Palladium and Iberostar resorts. Here's the good and the bad for Krystal Grand in Nuevo Vallarta. The buffet area in the cafeteria appeared small at first, but this was misleading - the quantity and choice of the food that was offered was great (including for vegetarians). Unlike many other resorts, it was [... read more]

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Private  - 

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Secrets Vallarta Bay: Great food, great service

My wife, my 20 something daughter, her boyfriend and I stayed at secrets the week before Christmas 2024. The service was great at the market cafe and all of the specialty restaurants. The food was also terrific. Our room and the hotel was clean and I felt the staff went above and beyond to ensure we had a good time. I did encounter some guests that were not as pleased as us, but I find staff is great if you treat them with respect and appreciation.

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Private  - 

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Riu Palace Pacifico: Very nice resort

Grounds and Room were extremely nice Overall, the Food was very good, with a few exceptions The pool areas and staff service were extremely nice The shows were very entertaining and fun to watch The gym needed a reno as there were no towels, water, etc. The ocean at this resort was very rough and not swimmable, but the beach was lovely The exchange privleges with the other Riu's were fun, especially the White Party Overall - an excellent vacation

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Tami  - 

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Grand Palladium Vallarta: 3rd time, not a charm

This was my 3rd stay at GP in PV. Upon arrival, we had to haul our bags to the desk, and then were told we had to share a bed because it was "full" so they wouldn't accommodate our request of 2 beds. (2 mature females) unless we would pay another $400CAD to upgrade-even though our travel agent said we would definitely get 2 beds- that is the ONLY reason we chose this resort and not one in town! Then, I guess because I'd been there before, we had to navigate & bring our own suitcases and bags t [... read more]

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Private  - 

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Decameron Isla Coral: Mexican getaway

It was exactly as we have come to expect from the Decameron hotels in Rincon. A very Mexican establishment and geared to holidaymakers from Mexico. We’ve always found the staff to always be very friendly, polite and helpful. The beach stretches for miles and is full of families coming down to the coast to enjoy the seaside. It is not your typical resort geared to Canadian travellers but more to Mexican holidaymakers.

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Private  - 

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Buenaventura Grand Hotel and Great Moments: Very Good Resort

This resort was in the older part of town on the water and close to the boardwalk at the centre of the city. Great location. It wasn't too large. The food was good. The staff worked really hard to take care of us really well. It was not fancy and high end luxury hotelling. I don't care for that, myself, as I want to be more in a local environment when I travel and not in some "first world luxory" that is unsustainable. The staff was very friendly and we tipped.... a lot. These people do not m [... read more]

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Mreed  - 

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Samba Vallarta: Great experience

So, the hotel is quite old and dated. But you can tell they are doing everything they can to keep it fresh. They were paining inside and out when we were there Over Christmas. The property is very small, huge pool and great kids slides. The staff are absolutely incredible. You can tell they like to work there, everyone was so friendly amongst them. Drinks are a little on the sweet side, but the bartenders were all amazing. We had a room overlooking the pool with a balcony and could see and  [... read more]

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