Good Resort

Positve: Room we had was very nice. Maid came every day and also did turn down service. Room was very clean. Great view of the pool and the sea. Food: Food was good both at the buffet and the Ala carte restaurants. It wasn't very busy when we were there so had no problems with making reservations. There is about 2hrs. In the afternoon that you can't get food because the snack bar is getting set up for dinner. People: All the staff were very friendly and always willing to accommodate.  [... read more] Negative: If you looking for entertainment you will be disappointed. The pool is loverly however, the set up of it makes it difficult for everyone to experience the pool activities. Most of the activities and the swim up bar are in what they consider the main pool area. The pool is one big area but it is separated by two bridges on both sides. This means that if you want a drink you have to get out of the pool and enter again near the bar. The design is not conducive to having everyone unite. If you want beach, this not the resort for you. I personally prefer the pool so I did not mind. My brother in law likes to take long walks on the beach so he was disappointed .

Amazing Vacation

I was blown away by how beautiful and clean this resort is. I loved the group check in with the champagne and cool towel. Every single staff member was super friendly and couldn't do enough for my husband and I. The Jazmine buffet was excellent especially the eggs benedict and Irish coffee. A la cartes we chose were Dolce Vita, Rodizio, Don Pablo and Mikado all of which were excellent. We especially loved the martini bar behind the Dolce Vita for watching the sunsets. The staff there are wonder [... read more]ful. Since it was our anniversary our room upon arrival was decorated with flower petals, balloons, a fruit basket and a champagne bucket....just amazing. Room was beautiful and the fourth floor and faced the pool and ocean. Our maid did a great job and we had no problems with clean towels or amenities. The pools are so clean and the entertainment and bar staff is wonderful. The only thing we didn't like was the new Luxury beach. Its just awful. We went to the farthest beach on the west side of the resort just before the nude beach. The water is deeper, no rocks and there is a bar and bathroom right there. Lots of security around so you feel very safe. We just loved this place and will certainly return again.

Not worth the cash

The resort is beautiful, and the food is very good, the beach is very bad stony and shallow and very pretty to look at. The snorkeling beach did make up for the lackluster so called "luxury" side beach. Unfortunately my friend and i did have some issues upon arrival at the hotel. First we were checked in "en mass" which was annoying as there were quite a lot of people and we had to wait a long time before we were given our room key, we also had to wait for really long time for our welcome d [... read more]rinks which i think some unfortunates never even received. When we were finally given our room key we discovered that there was already someone assigned to that room, we had to go all the way back to the lobby to a staff that looked annoyed and not at all apologetic and assigned another room, which was a King bed, again wrong as my friend and i had asked for double beds. so we had to make another trek back to the lobby carrying our heavy bags and they told us that we never asked for the double beds they are at capacity too bad so sad.... please come back tomorrow ... we went back to the lobby for 3 days before they finally gave us another room. It was just an awfully frustrating experience... for a 5 star hotel this level of service is surprisingly bad. don't waste your money. this hotel is not worth it.

Beautiful resort

Great resort. Not to big. Not to small. Great service, super friendly, amazing food. I would go back for a third time in a heart beat. It is in a great location not super far from the airport but not super close. The hotel has great staff to help with anything from day trips to questions about the hotel. Best hotel I have ever been too.

Wasn't bad but I have experienced way better

The beaches were small and rocky the food was a lot less than expected in flavour and the nightly entertainment was very poor! I wouldn't recommend this hotel to anybody... To make things even worse it rained almost every day.

Amazing

Beautiful resort and wonderful service. A few minor imperfections like no bath towels in our room one day and not enough coffe supplie repenished daily but over all an amazing time at this resort. Beach is small on the adults side.

Put it on your want to list

All facets of the resort was excellent, Staff always smiling and accommodating. Restaurants were good. I would recommend this resort if you want some down time and be pampered at the same time. I will revisit.

Nice resort- relaxing getaway

Overall, the resort was amazing! Great food, nice people, beautiful rooms, pool and beach. The fresh fruit and seafood were to die for. Unfortunately, while the people wee kind, the service was still a little disappointing. Face cloths and hand towels were a rare sight- even if you hadn't used it yet and it was still hanging up they would take it. (the rule was that if it was on the floor they would take it, but it it was hanging up they were supposed to leave it). We asked on multiple occasion [... read more]s for just one of either as the big bath towels are too big for all day use- and the people we just smile and shrug and nothing would ever come of it. Secondly, the room cleaning was very unpredictable. Sometimes they would come before noon- which was perfect- and other days they wouldn't be by til 5pm or not at all. If you want to take a nap in the afternoon it makes it hard because they're always interrupting. Despite that, it really is a great resort. The people are so friendly- even if sometimes ineffectual, and the resort itself is beautiful. Definitely check it out!

Fantastic Spot !!!

This being our 3rd time there, twice as Don Pablo guest & now that they have their own Hotel, they met all expectations!!! Staff friendly, food excellent, new pool Fantastic, New Beach needs a little work, as the sand is Fantastic, but the view is lacking.....

Luxury side was amazing

Very clean, very attentive staff, and great food. Bahia did a great job of separating the Grand side from the Bahia side....making the guests feel like they were really on the luxury side. One suggestion that everyone said was to have perhaps the lobby bar open until midnight. The bars close too early at 10. Awesome resort!

Beware-Under construction

As of this moment this 5 star resort rates no more than 3.5 stars at most. Staff for the most part are great and food was decent. Beach isnt the best but isnt the worst either. The main complaint from me is the construction. It was a huge inconvenience for the amount of money we spent on this vacation. We requested a king size bed,high floor, oceanview or pool view and instead we got a mid floor, two seperate beds and construction view which was brutal. Every morning at 7:45 am we were woke by a [... read more] jack hammer. Also there were other very loud noises almost like explosions that shook our room. One day we went without hot water all morning and the next day we went without cold water all morning. The telephones didnt work so no way to order room service except through the app that continously crashed. We had asked from the room to be decorated and request was totally ignored despite asking several different employees. They frequently ran out of the "luxury"amentities such as premium liquor and butler services such as scent and pillow selection. If you end up getting an a la carte at a decent hour and its not on the luxury side, thry do not offer cocktails. I wont be returning to this resort at least until contruction is over. It wasnt worth the price and the couple we travelled with had previously stayed at this resort and said it really took a nose dive.

BEWARE OF FLYING POOL SIDE UMBRELLAS!!!!

The grounds were new and impeccably manicured. The room we stayed in was lovely. Our view from the second floor included a pool and ocean view! The food was superb and the customer service was beyond expectations.

Luxury Bahia Príncipe runaway bay

Beautiful and clean. Grounds were well kept. Very friendly staff. Our butler was amazing. There was a sewage smell issue in the room. View was amazing. Beach area was below standard. Not much of a walking area on the beach and the adults only side is very close the the 4 lane highway. All and all, relaxed the whole week. Buffett was excellent

Stinks!

Overall this resort is beautiful. Our room looked great and had an amazing view, grounds were beautiful, food was fantastic, and staff were overall pretty friendly. We stayed in Building 25 on the 7th floor (25708) which had a panoramic ocean view. The only problem was that the room started to smell like sewage on day 2 of our trip. We immediately reported it and maintenance people came to look. They could not change us to a different room at first because the hotel was "booked". This odour was  [... read more]not present at all times...it was there in the morning for a few hours, later in the afternoon for a few hours, and sometimes the smell woke us up in the middle of the night. By the following day (after reporting the odour again), one manager brought us to look at another room on the 5th floor that we could move to. Unfortunately, that one had the same smell. Another manager gave us a Febreeze scented oil thing to put in our vent (which did not help). We spoke to several people who were in the same building (some were on different floors) who had the same complaint (some of which did not report it). There were no other options available to us. The only solution was to cover up the smell by burning scented oils. They had plenty of oils and tea lights and we made the best out of a bad situation and tried to cover up the smell. This meant having to wake in the middle of the night to change the oil and light another candle so not really the most restful of vacations. We did not hear of any of the other buildings on the "Luxury" side having this issue. Another issue was that we organized room service to deliver coffee and fruit each morning but it was only delivered 2 out of 7 days. As coffee and a coffee maker are provided in the room, this was not a deal-breaker for us. If you could avoid building 25, I would recommend this resort.

Amazing Trip

The grounds were immaculately kept. Everyone was so helpful, kind and polite. We were on the luxury side and so happy that we were. It was so relaxing and peaceful, with music and fun activities starting at a reasonable time in the afternoon. Drinks, especially Pina coladas were great. Our room was on the ground floor with a nice view of both the pools and the ocean. Our only complaint was that the mosquitos all seemed to want to live in our room... Whenever the door opened a bunch seemed to com [... read more]e in. And since the hotel is continually restocking your mini bar, cleaning your room/turn down service they come in often. Would be nice to have some sort of option for a mosquito net at night around the bed! This is probably only an issue for the ground floor. I would request to be higher up next time we visit. Luxury side is perfect if you don't have kids and are looking to relax and unwind but also have a good time.

Exceptional Resort

The Luxury Bahia was an exceptional resort with a few minor hiccups that didn't really bother us too much. The good....the rooms, the view if you were lucky enough like us to get the ocean side, the buffets were excellent, service was excellent, the bad...for Jamaica I found it hard to get a great cup of coffee and the majority of a la cartes were average but would we return...yes.....The ocean view rooms offer a breath taking view that is hard to beat!

Great vacation

Our stay was amazing, rooms clean and beautiful, service was outstanding, food was fantastic..even the buffet! Staff was amazing, friendly, happy people who made our stay perfect! Can't wait to return!

Jamaica trip

The arrival was not an A+ (room late, dirty sheets, internet issue, no elevator - we were on the 7th floor), but the rest was perfect picture. We knew the beach was not big - so that was fine. We were surprise that the Grand Bahia (not the luxury) beach was not at all the Bahia standard - actually it was not well maintained - not at all.

Amazing resort

The resort was very beautiful very clean . Staff was very friendly and welcoming . Food was excellent . If I had to say anything negative it would be the beach but they were working on it while we were there . Would've liked to seen more nightly entertainment .The Entertainement they did have was amazing

Amazing Resort

This was our second visit to this resort however we chose the new Luxury adults only side this year. We had an even better time than last year. The resort is so clean, Staff are amazing and food is delicious. Already looking forward to visiting again next year.