El Dorado Royale: exceeded expectations!!!!

The Hotel, grounds, services, people, food, room were totally amazing. i would recommend this place to anyone. Everyone was friendly and polite room service was prompt and excellent, personal concierge Luis was extremely helpful he went out of his way on numerous occasions which surprised and amazed my wife and I. Sitting on the beach waiters would come by and offer you ice water that they were carrying, not expecting a tip just courtesy!!!!! Wow!!!

Selection Riviera Cancun: Fantastic Resort

This resort was amazing. If there was a six star rating, it would have met those standards. Rooms, grounds, pools, service - all amazing. The food was incredible. The experience at Le Chique was one of the best dining experiences I've ever had and we are foodies. The only downside was the seaweed on the beach - which is unavoidable anywhere in this location at the moment. The seaweed made it impossible to swim in the ocean. I would definitely go back.

El Dorado Seaside Suites: Fantastic Resort!

Highly recommend this property. Food was magnificent, staff wonderful! Awesome pools. Transfers to and from airport seamless. Bars were super fun with great entertainment. We will definitely be back!

Margaritaville Island Reserve Riviera Cancun: Family -friendly. Resort

First time in an all inclusive resort.The resort was fantastic an the staffwas friendly an courteous,an they treated our entire family with respect, an they ensure my daughter who had a severe peanut allergy was taken care off .Not many activities for my teenage son.For a family friendly resort Azul beach resort is the place.

The Fives Beach Hotel and Residences Playa Del Carmen: Family vacation

We just returned from Azul Fives and I can't say enough about this resort. The staff is so hard working, friendly and constantly make sure you have everything you need and want. The grounds are absolutely meticulous. You feel like you are surrounded by the rain forest. Food absolutely exceeded our expectations. This place is worth visiting again and again.

Nickelodeon Hotel Punta Cana: Amazing resort

The grounds, public areas and dining experiences were great. The rooms were standard. I was disappointed that we requested 2 double beds a year ago when booking but received a king and a pull out at check in. We talked to the concierge who was not very helpful with anything. So both kids had to sleep on a put out couch which was not comfortable at all. That would be my complaint. Other than that it was an incredible vacation for the kids.

Margaritaville Island Reserve Riviera Cancun: Spoilt rotten!

It was our first all-inclusive experience and it was a fantastic one! The service was impeccable. The food was great. Rooms were lovely (although I would have like to have known how much for the rooms that have the swim out option). The sofa bed was very uncomfortable but we got a roll away bed that was great. Very convenient that room service was included. You could not beat the staff - very friendly and accommodating but not over the top and in your face.

The Fives Beach Hotel and Residences Playa Del Carmen: Not the best we have stayed at.

Bad start because of our travel rep. Not resorts fault. Resort is nice but....... Most rooms only have 2 small beds. Our first room over looked barbed wire fence!! Then we had to upgrade which cost us an additional$500.00 U.S! For a king size suite! They wanted$ 1000.00. Our rep said she could get us upgrade because she was a Karrisma rep! Then we had a lunch restaurant to look at. Fine until you see worker with mask on spraying restaurant! Next thing you know we have dead cockroaches on our pa [... read more]tio!! Would never go back or recomend. If you are use to walking in for breakfast to a big buffet!! Not happening! Wait in line. You have to be seated and if you are part of the privaledged club they get to go ahead of you!! Best part was bar staff and servers!! Entertainment staff was also great!

El Dorado Seaside Suites: Beautiful

Everything was top notch from the rooms to the pool and the service, only thing that was disappointing was the beach. The rooms were the biggest we have ever been in and cleaned two times a day. Food was excellent.

Azul Beach Resort Negril: Amazing Azul

This was our fourth visit to a Karisma property. The other three were in Mexico. We loved the Azul Sensatori in Mexico, so we wanted to try this one. Loved it! Lovely hotel, beautiful beach, and wonderful staff. The à la cart restaurants were great. The buffet restaurants were average. Concierge worked magic to accommodate our needs. No elevators! Usually ran out of beach towels. Lots of lounge chairs. The only downfall is the 90 minutes from airport. I’d return for sure.

The Fives Beach Hotel and Residences Playa Del Carmen: Great for Families!

Very beautiful and clean grounds, food was excellent. Our room was great for our family of 3, had everything we needed for our 18 month old (crib, booster seat, change table, stroller). The Essence section is nice and quiet, easy to put our 18 month old down for naps and to bed. Hotel consists of 18 villas and many pools, very spread out, lots of walking so having a stroller was great. Wouldn't be the best for groups as all the pool sections and restaurants are fairly small, not a problem fo [... read more]r a family or small group, but would be difficult to find seating for a large group at the same pool or restaurant. We loved all of the restaurants, very good food, and nice simple kids menu options at each place.

El Dorado Seaside Palms: Sensimar Seaside Suites was another perfect Karisma vacation!

We had 10 days of perfect weather, amazing food & drinks, wonderful massage & aqua therapy & had our every whim looked after by Arturo, Anna & Ivan! We could not ask for more & highly recommend every Karisma resort we have been to!

El Dorado Seaside Suites: A MAAZ ZIIING!!

ABSOLUTLY loved our swim up!! service was immedicable and attention to detail was unexpected and was so lovely....while on the beach[in a lovely beach bed I must say] cold clothes brought around as well as popsicles and cold water on a regular basis and the trays of fresh fruit and the delicious wee sliders...yum. so decadent! the staff were incredibly friendly, happy and on point! my husband and I were just saying as well we've never met so many nice people as we did on this trip.... all the me [... read more]als were fabulous whether we dined in the many restaurants or ordered from room service, we enjoyed every thing,,,especially at the times when the mariachi band would show up at the various restaurants and play, can't wait to come back! the beach was not perfect with all the seaweed [even the there was staff diligently working 24//7 raking and removing] and it was quite rocky in areas as well as being shallow..but we still enjoyed it...the pools were lovely tho and easy to get to!

El Dorado Seaside Suites: Incredible Resort

This resort has very friendly hard working staff, amazing food and couldn’t be any cleaner. Only downfall this past visit was the seaweed on the beach, but the workers worked non stop to try and clear it. Not the resorts fault just mother nature’s.

El Dorado Seaside Suites: A 5star resort for sure

Grounds were well kept, food was exceptional, never been to a resort where the duvet were actually cleaned daily. Staff was very friendly and helpful. Beach was small but pools and jacuzzis made up for that

The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful resort grounds are stunning

Pros, beautiful grounds, great food, lots of pools, friendly staff, spider monkeys run wild in mangrove forest, premium drinks, rooms very nice, beds very comfortable. Cons, music was too loud around the quiet pool, a few people asked bartender to turn it down as the speakers were right beside our loungers & we & others were told that they couldn't turn it down. We stayed in villa 15 so a long walk to the beach. And what I found most annoying was that there wasn't a lot of comfy seating for  [... read more]lounging at night most of the seating around the bars or the plaza were just lawn chairs, not comfortable.

The Fives Beach Hotel and Residences Playa Del Carmen: If you are looking for a family resort.....

This is it! Azul Fives is a beautiful resort ,full of families with small children. If you are looking for a quiet getaway this is not it! It is however an amazing resort with lots of pools to enjoy and a wide variety of restaurants to suit everybody’s palette. They offer a variety of room styles ,from rooftop terraces,to swim up units, multiple room suites . Something for everyone! The proximity to Playa del Carmen is a quick cab ride away....very convenient and very fun! Staff at th [... read more]e resort are very nice, with the exception of the recruiters for their Prestige Club...our experience was less than positive. Certainly not worth giving up any vacation time to speak with them! Overall, great resort, great staff....great family resort!

El Dorado Casitas Royale: Highly recommended

We stayed at the resort Feb 21-28 '18. Wonderful experience. Exceptional staff. Food is above par for most resorts esp. the sea food, veggies and salads - because most veggies and greens are grown in the resort's own greenhouse, it is super fresh and no concerns about getting ill. House wines are very acceptance. Good selection of premium spirts. We'd recommend spending the extra money and upgrading to a swim-up Casitas. Not a great resort if you like the beach - it is well mainta [... read more]ined but small and lots of rock.

Selection Riviera Cancun: Resort good value as long as swimming in Ocean does not matter to you.

The was a very clean well ran establishment. Pools were nice food was good. People working there was great. No major rush to find a chair since there were enough good seats for everyone. Evening shows were good. The only major negative was for all resorts in this area is the beach. Sea week more than 1 foot high daily Sharp rocks in water Impossible to swim in the Ocean here. The reef that runs down past these hotels make it impossible to enjoy the water in the Ocean. Beach sand nice but swimmin [... read more]g in pools a must. Overall great hotel if you do not want to swim in the Ocean.

El Dorado Seaside Palms: Wonderful Culinary Getaway!

We were amazed at the quality of the place! The food, staff and cocktails were definitely 5 star and worth going for - not at all what you’d expect at an all inclusive. Go for the swim up suites and the more attractive Sensimar side. (The Eldorado side isn’t nearly as attractive). Local excursions into neighbouring Tulum were easy to coordinate independently.