Ocean Coral and Turquesa: Great Resort

Food was great. Pools were awesome. Great beaches for walking. The spa package was amazing but the process needed to be explained better(i.e. what order to do things in). Could have used more staff at the pool bar.You don't need a reservation at the a la carte restaraunts but you don't always get in due to the Privileged guests getting priority. I would recommend reserving.

Iberostar Waves Paraiso Beach: The hotel as lost a star

Many downgrades since our last visit a year ago: no more included room service, no waiters on the beach, no tequila bottle in the room... The room cleaning service has also gone down: many days the sheets are not changed, the floor is not cleaned and the mini fridge is not filled as expected... One great improvement: the new water system, distributers instead of plastic bottles and the quality is better. Same beautiful site, great employees and great food!

Valentin Imperial Riviera Maya: Incredible resort

Spectacular resort. An adults only must. A lush tropical paradise. Staffed by people that care for your every need. Something to see, do and experience from sunrise to the wee hours of the next morning. You make of it it what you want, but it offers you the vacation experience you want.

Riu Playacar: When Can I Go Back!!!!!!

This is one of the best resorts in Mexico I have ever visited, and I have been to quite a few. From the front desk when we arrived, to the grounds staff, our servers in the restaurants and the entertainment and recreation crew....whom were beyond excellent.

Bahia Principe Explore Coba: Very clean and friendly resort, bent over backwards to help us in any way

The food was absolutely delicious every night , excellent entertainment and kept up beautifully, a wonderful place if you want to keep your holiday busy, or if you want to just kick back and relax. Totally an awesome experience and would recommend this place to everyone!

Secrets Akumal Riviera Maya: Wonderful resort!

This resort has beautiful pools (3), lovely tropical grounds, impeccable service by all staff, and amazing food in ALL restaurants! The beach is also well laid out with lots of palapas, and great snorkelling. It takes a day or so to find everything on this resort though because it’s so sprawling and pathways are roundabout. Not a biggy once you figure it out. The only thing I was a little put out by was that by 4:00 pm the events teams would ask you to move out of the way so they could set up  [... read more]tables and chairs around the pools. And, yes, usually at all 3 pools were large corporate events, every night. Felt a bit like being at a business hotel versus a leisure hotel. Otherwise, we loved it!

Bahia Principe Explore Tulum: FANTASTIC

We were at the resort for nine days. The weather, the beach and pools were truly awesome. The daily buffets were well planned and very good. The ala carte restaurants were very good. All the staff were very helpful and friendly. Our room was cleaned very well and was comfortable. The only downside was the plumbing, the toilet would not flush properly, but it was quickly fixed by staff.

Catalonia Royal Tulum: Nice quiet resort

Small, quiet adults only resort. Entrance to the resort is very modest compared to bigger resorts. Lobby is impressive. Check in was efficient. There is a bar in the lobby tucked into a corner, that should be more in the open area. There is a small pond exiting the lobby with fish, turtles and various large birds. Path to the room is a very pretty, winding cobblestone path carved through the jungle. The room was cleaned consistently every afternoon. There was always adequate towels and th [... read more]e mini bar was always restocked. The 2 buffets were good and the 5 a la cartes were good. Favourite was the grill on the ocean. Swimming pool was too cold to enjoy. Beach is very nice with about 2 km of sand for walking. Seaweed was minimal, but increased with a strong east wind. It piled up over a couple of days and was not picked up. Recommend for couples looking for a quiet laid back vacation.

Bahia Principe Explore Tulum: Such an amazing time!

We had a wonderful time at this resort! The rooms were well taken care of in a good size! At the grounds were always clean kind and beautiful! No The beaches are gorgeous and the pool was a such a good time! And all of our meals were delicious :)

Wyndham Alltra Playa del Carmen: Fantastic Resort

The staff from room service, housekeeping and food services where absolutely fantastic. There were 11 of us for my wife’s 60th birthday and we had a party in the Brazilian Steakhouse and the staff was amazing this was our second visit to Panama Jacks in as many years. Truly a delight. Thanks to all Stephen Coulson and party

Grand Sunset Princess: Beautiful Resort

The hotel grounds are beautiful. Good food, but could be warmer. The snack bars by the pools are excellent. Good drinks. Pools are cold. The beach was nice. House keeping does a great job. Mini fridge always stocked.

Barcelo Maya Palace: Beautiful resort

Six resorts in one complex. Each one is stunning by itself. Put them all together takes the complex up another level. The place is the largest resort complex we have ever stayed at. We were there for a week and still did not get to experience all the pools and restaurants. It's so big that it has it's own mall, casino and bowling alley. No reason to leave the complex except to explore other tourist destinations. The grounds were beautiful and well kept, as were the rooms. The king size bed was  [... read more]comfy, the bathroom was large with double sinks and separate tub and shower. The food was good with plenty of cuisine to suit everyone's tastes. I would highly recommend this place to everyone. We have been to 16 resorts throughout Mexico and the Caribbean and I would rate Barcelo Maya Complex at the very top of all of them.

Grand Sirenis Riviera Maya: Grand SIrenis Riviera Maya

Great resort with clean large rooms. Lots of great activities as well as amazing nature and wildlife. The beach and pool close to the beach are pleasantly quiet. Lots of walking because it's a huge resort. Avoid the high pressure sales reps at the desks in each building who want passports and credit cards and time for their sales pitch. Spa is overpriced. Arrival was disorganized and time wasting because the transportation stopped at too many hotels. Similarly departure was disorganized. We [... read more] had waited for the hotel to transport our luggage to the lobby for the departure, but ended up carrying it ourselves because it would not have arrived in time for us to leave.

Valentin Imperial Riviera Maya: Fantastic resot

Everything was so great, the grounds are amazing. They are so quiet and relaxing for walking. Do not realize how many buildings and vastness of the grounds as the gardens so lush and maintained. Food was great with all the restaurants open in the evening. No buffets at night. Room service also available. Lobster available everyday for prestige category and very tasty

Catalonia Riviera Maya: Had a great time

Everything was well kept, the staff treated us like royalty. Its a smaller resort so there was a touch of closeness yet there was plenty to do matching any larger resort. Ocean was kept clean and there is a lagoon close by where one can snorkel for free with lots to see.

Bahia Principe Explore Akumal: Very nice resort

Our trip started off a sour note, we had a single female friend travelling with us and had requested adjoining or rooms side by side. They had my wife and I and our single female friend in different buildings. We complained to our check in person named Gala, She got us in the same building but different floors( as good as it was going to be) As for the resort, the restaurants and food was very good, the restaurant staff was very friendly and helpful. The room was very clean, butler service wa [... read more]s excellent. The pools and beach were very clean and not too crowded

Ocean Coral and Turquesa: Amazing resort

We stayed at the Ocean Coral and Turquesa Feb 25 to Mar 3. 2020 The resort is a really good size making it easy to get around Although it was hard to get into the ala cartes at time the food was all very delicious . There is a smoothie stand ice cream shop coffee cafe and burger stand besides all the restaurants which we enjoyed. The pools were fun with the entertainment team running games and contests in the afternoons. Our pool waitress Karly did and amazing job bringing us cold drinks to  [... read more]keep us hydrated. Such a friendly lady as well Edwardo our lobby bar waiter was exceptional at remembering all our drinks and made us feel welcomed. The walk to Puerto Morales is about 50 minutes long from the resort but the sand is so soft and the breeze so cooling it didn’t seem that long at all especially when we stopped for a beer along the way. All in all I would have to say this was one of my favourite resorts

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resort

This resort was top notch! It was always kept very clean. The staff was helpful and friendly. The food was A1 the liquor was top shelf. We loved the downtown feel with shops, restaurants and bars being in the same area. You could find quiet or a lively atmosphere your choice. Our only regret is we didn’t stay longer! Thanks Tanya for a great recommendation.

Wyndham Alltra Playa del Carmen: Phenomenal Staff

We enjoyed out stay very much. First of all I would like to say we travel quite a bit and have been to over 10 different resorts in Mexico since 1996. The one thing I would like to say about all the staff that work here they are all 10/10. Of all the places i have been too the staff were the best by far, I can not say enough about them. My favorite above all was Oscar Cach one of the waiters in the buffet, he just goes far and above with his amazing service and great sense of humor. The gro [... read more]unds were nice as I prefer the smaller resorts for getting around as I am a paraplegic in a wheelchair so makes it easier on me. The food in the Buffet was very good in fact probably the best we have had in Mexico. I wasn't crazy about the Italian restaurant as the food was bland they didnt even have fresh garlic in the kitchen just garlic oil. that should tell you everything you need to know right there! We tried the Brazilian steak house one night and again it was just ok but that is because i am used to eating the best meat in the world because i live in Alberta, nothing will touch that. We never tried the Mexican food restaurant. The burgers they cook outside in the little food van on the grounds were very good but sometimes the lines up's would get quite long. Now i did ask for an accessible room and Trip central was nice enough to phone and even confirm it which was great as no other company did that for me before as they always say they can not guarantee an accessible room. As for the accessibility of room I felt was not very accessible at all there was just one tiny grab bar beside the toilet that was up high and at an angle so almost useless. There should of been a lot more grab bars around the toilet I am just lucky that i am still strong enough to move my body around and i took things very slow and planned as it was scary. As for the shower it was a true roll in shower no step or bump which was great but the shower hose attached to the head was almost too short. I am just lucky i bring my own shower bench when i travel so was able to park it real close to the controls. But in all fairness to the resort I didn't complain or tell them and investigate further to see if they had better or "real" accessible rooms. They did have a phone by the toilet which is a must so that part was covered. If you like to party a lot you might not want to stay there as they shut their outside bar down at 11 pm every night and their lobby bar at Midnight. But you are right in Playa Del Carmen so you can go off to some bar or lounge if you wanted too but of course you would have to pay for your food and drinks then! Overall i would give the resort a 9 out of 10 at a minimum because everything was almost perfect for the 10 days we spent there. Food, customer service, smaller resort making it more personal. It was definitely one of the best times we have had in Mexico

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resort

This resort was top notch! It was always keep very clean, the staff. Was helpful and friendly. The food was A1 the liquor was top shelf. We loved the downtown feel with shops, restaurants and bars being in the same area. You could find quiet or a lively atmosphere your choice. Our only regret is we didn’t stay longer! Thanks Tanya for a great recommendation.