Impressive Premium Punta Cana: Nice property, friendly staff

Wifi was always either down or constantly dropping out, no business centre, so we had to sit in the lobby to fill out all our paperwork on our phones with sketchy wifi. Food was ok, our lobby cafeteria served the same thing everyday, lots of seafood, breads and desserts. Staff were friendly, rooms where clean and spacious. Towels where hard to come by some days. Beach was beautiful. Communication was terrible, two people in our group missed the bus to the airport because nobody at the front des [... read more]k knew when it was coming

Wyndham Alltra Punta Cana: Outstanding

I don’t even know where to start! This resort was amazing. The food was great, the staff were so friendly and the pool! THE POOL IS VERY BIG, never had a problem finding a spot or keeping distance from each other. Masks were recommended and used by all staff and in the dining areas. Overall the resort was VERY clean and well kept.

Be Live Collection Punta Cana Adults Only: Adult side was well worth it

We stayed on the adult side. Great resort, very clean, friendly staff, loved the food (lots of variety for myself who is a picky eater haha). Our concierge was amazing, he gave us his WhatsApp and we used that to communicate throughout the week, he even checked in on us on his day off!! Our master swimup room was nice, and close to the buffet, pool, and bars. Only complaint about the room was it smelled like mildew, even though it was clean (maybe because it was a swimup room? Idk). The regular  [... read more]side of the resort was ok. We usually went to the main pool For the afternoon entertainment (which was always a blast!). Decent service and drinks and good snacks by the pool. We would go again but only to the adult side. Beach wasn’t great but wasn’t an issue for us personally

Royalton Splash Punta Cana: Awesome time at The Splash DC

We very much enjoyed our stay here. We are seasoned travelers but not unrealistic in our expectations! I believe the Splash is a 4* but the PC side is closer to a 5* That being said, we (family of 4 in the family suite upgraded to DC) like the splash side but appreciate the PC side. We were in building 25 facing the pool. It was a bit quieter which we liked. Our kids are 9 and 13. There was so much to do even on the splash side! We did the VR room and the Escape room. We explored the wate [... read more]r park one day, then the beach the next then the pool for a day etc. We tried every part! We ate breakfast at the splash buffet everyday. We preferred the DC lounge coffee in the am! We ate lunches on the PC side and could tell the level of food difference in the buffet. However the food was good at either place. Lots of choices. We actually loved the walk from the Splash to the PC side. The nature and atmosphere was peaceful and relaxing! The grounds were well kept and the nature was great. Lots of stores to grab last minute necessities. The beach was fabulous! The DC lounge areas (beach side) were also great. DC has their own area for drinks, but we didn’t use it very much. We LOVED the steak house!! The Japanese was a fun experience. The Mexican was okay. Towel service was also great. I hate HATE being hounded about towels, since we are not the type to travel to a hotel to steal a used towel. They did not hound us at all ever!! Be respectful and put your towel in the bins! Every time. Tons and tons of places to hang out at night, depending on your wants. Quiet, or noisy. Hope this helps! Some service was bad, others were great. We are good tippers to good service and don’t let poor service ruin our fun. We upgraded the family suite to DC upon arrival. I can tell you I was VERY annoyed with my “butler” and his inability to be helpful. They communicate via WhatsApp - but when I asked for him to book an a la cart with another room, he said he couldn’t. BUT I was able to do it myself after he told me he couldn’t. The other room wasn’t Diamond Club, BUT that didn’t stop me. So, it shouldn’t have stopped him. So you can see, I didn’t let that ruin my vacation. He lost tips because of it. None the less, the resort, the stay, the overall experience was awesome. We will be returning and likely staying on the splash side again with the DC upgrade.

Royalton Punta Cana Resort: Lovely resort

We had a great week at the Royalton Punta Cana. We did the diamond club but didn’t think the upgrade was worth it. The Score sports bar needs to work on the quality of its food offerings but the other restaurants were very good. The beach and grounds are beautiful. Service everywhere was fabulous and everyone was very friendly.

Ocean Blue and Sand: A Good Resort

It’s a good resort but definitely wouldn’t of enjoyed it if I didn’t have a privilege room. The perks made it better but I wouldn’t return. It’s an older building with a small beach area. If your not privileged you have to wait in line for a restaurant. Service is good when you tip a lot

Wyndham Alltra Punta Cana: Great resort! Fun vacation

Had a great time. Grounds are kept beautifully. Flamingos are a great touch! Food was excellent. Rooms were fine. Nothing spectacular but we didn’t spend much time there. I enjoyed walks on the beach but water was rough and the beach at dreams isn’t laid out well. On a bit of a slope and weeds on beach weren’t raked up. As you walk down the beach towards other resorts it is much better. Drinks are the same as most all inclusives. Great entertainment in the evenings and the staff is fabul [... read more]ous. We had a large group and the staff was very helpful. Would definitely recommend this resort as long as the beach is not at the top of your list. Although it is beautiful

Bahia Principe Escape Aquamarine: Lots of fun

1st time at the grand aquamarine and it was everything we hoped it would be. Never a dull moment. Staff and COVID protocols were exceptional. I only wished they enforced it more with the guests. I wonder if they can make a position out of mask enforcement. The food was great for the most part. Only issue was a lot of sugar and salt in everything. It was hard to find a non sugary drink or healthier food options. Also, if anyone from the resort sees this PLEASE look into Il Capriccio and Taquila r [... read more]estaurants. The food and service was beyond inexcusable. It needs a quality control intervention. 1.5 hour wait for our first meals and execution of the food was terrible… and no service with a smile…no service at all. It was a shame, as the rest of the restaurants we went to were incredible. I would say the staff were worked to the bone and spread thin though. Rooms were lovely! Everything felt safe and clean. The activities were fun and lively. For the price point this resort checked all of the boxes. Will return for sure.

Bahia Principe Escape Aquamarine: Paradise!

Wonderful experience at Bahia Principe Aquamarine! Front desk personnel were exceptionally resourceful, kind and thoughtful. Agents running restaurant bookings were patient, diligent and accommodating. Activities offered were engaging and fun. Stellar all round!

Bahia Principe Escape Aquamarine: A great escape

The hotel and grounds were fantastic! Just what I needed to escape the dreary ho-hum of winter. All the staff were friendly and helpful, the food and drinks were plentiful and great as well. I can't wait to book with Martine again and come back to Grand Bahia!

Barcelo Bavaro Beach: Great time in Punta Cana!

Super resort. Great food, clean and excellent covid protocols. Staff friendly and helpful. Rooms are a wee bit dated and could use updating. But clean and taken care of while staying. Pool excellent!

Excellence Punta Cana: Wonderful resort, with lots of variety.

We enjoyed this resort very much. The beaches and restaurants are wonderful and belonging to the Club is definitely worth while. Their restaurant is excellent. We definitely would prefer more written info, especially a map of the grounds and restaurant menus. We do not all own cell phones so having to deal with everything online is not convenient. This may prevent us from returning to this resort. Also they need to supply you with more info on what is required to get your PCR test when you fir [... read more]st arrive. That way you are prepared with passports, masks, VISA, etc when you go to book your appointment.

Bahia Principe Escape Ambar: Beautiful Resort

We stayed here about 6 years ago and decided to go back as we enjoyed it then and wanted to see what changes have been made. We booked our room on line and also 3 of the restaurants. They upgraded us to a corner room, which was a nice bonus. With 7 hotels on the property it is nice to be able to walk around and really never have to leave the property. The next morning we had our meeting with the rep from Air Transit and were able to meet up with a butler (Watson) who showed us where to check on  [... read more]our reservations and also to book a reservation for breakfast the next day. He was always around and very helpful and talkative. Our favorite restaurant was the Limbo, we also ate at the meat and Greek restaurant. Our room was cleaned daily and fridge was restocked as well. The grounds are well maintained and beautiful. We enjoyed the pools as well as the ocean. It was nice to get away after not being able to travel for 2 years. We had our PCR test at the resort and had the results back later that evening. All the staff including the gardeners wore masks at all times. Everyone is very friendly. We have already recommended people to this resort and property.

Grand Bavaro Princess: Amazing Resort but one of us had to sleep on a couch the first night

The resort was beautiful and the food was amazing. The only complaint I have is with the company that we booked with West Jet Vacations. For starters we tried for 2 weeks to book a seat on the airplane. That was a HOERRIBLIE experience to start. Everything was going well flying up till us waited in line to get into the country for over 3 hours. I understand this part with COVID. When we finally got though and found our bus. There were several people that were waiting for over 3 hours (one couple [... read more] had baby) and we still had to wait for a few more people to arrive. We waited for another 1.5 hours before the others arrived so that we could leave to go to the resorts. This was ABSOLUTELY CRAZY. They should be leaving regularly to go to the resorts. Now that we were over 5 hours late we went to check in. We were a party of 3 girls and told we were to get a 2 bedroom suite with 3 beds. All they had was a king with a CURVED couch. Good thing one of the girls wasn't that tall and they could sleep on this. I would have had to sleep on the floor. The front desk said there was nothing in notes and we needed to check back with them the next day at 1pm to see if they could accommodate another room. We didn't get to unpack for 2 days. We paid for the PREMIUM package and we had to sleep on a couch. I will never use West Jet vacations if they don't try to make this right.

Be Live Collection Punta Cana Adults Only: It's an OK resort

We stayed at the adult side, which should provide more service, but that was not the case. We arrived at 4pm and couldn't get to the beach till 5pm because they gave us a wrong room. The towel service was closed on our side already and the ladies in the main booth refused to give us towels because we are VIPs and we should go to VIP booth, which was closed. We get this kinda service throughout the week, even though we tipped A LOT! A lot of security, but I would use that extra force to clean the [... read more] weed from the beach, because it was awful looking. We saw them cleaning the beach once, even though the adjacent hotel did it twice a day. Rained a lot, but I'm not here to complain about the rain lol but the marble floors outside everywhere!! My friend and I was flying everywhere when we left our building if it was a bit wet. It was not smart architectural decision. Food made my friend sick.. for days. Night shows were awesome!!!! Rooms were very basic.

Bahia Principe Escape Ambar: Simply one of the best.... by far

I have been to this resort 3 times over the last 8 years. Bang for buck it's a number 1. The beach is amazing and the resort very well designed and maintained. Food is decent and the staff are very friendly and helpful. Issues when they come up are dealt with in a timely fashion. I've recommended this resort to friends and family and all said the would definitely return. I still travel to other resorts and counties but this is my favorite "go to" resort. Highly recommended.

Dreams Onyx Resort and Spa: Worst vacation in my life, filled with racial prejudice

Saving up for months, my wife and I were looking forward to a special vacation. We opted to pay for the preferred service and the best possible room at this hotel. Our time was disappointing and we had to cancel our plane tickets, book new ones, and extend our stay at another hotel to make up for the discomfort and stress we experienced here. STAFF. Our butler was very good, but there were a lot of other problems. We were upset when others staff would target us to prove our VIP status. When w [... read more]e asked others at the resort, they were never once asked and freely moved about even though they had no VIP status. We, on the otherhand, were asked to show our cards, and even when we did, we continously asked follow up questions. It made us feel unwelcome. FOOD. I won't beat around the bush, the food isn't that great here. You need to go to Breathless and try to get reservations to their restaurants. The ones on the Dreams Onyx side were not great. Room service food was better to be honest. The preferred Mexican restaurant had good breakfast food and that was about it. AMENITIES. The Spa was very expensive. Although good, I cannot recommend it unless you have offsetting coupons to bring the prices down to reasonable levels. Room service was always a shot in the dark. They were 30-45 minutes late until we spoke to a manager. During our last 2 days, they were much quicker, so I'll give them that. POOLS/BEACHES. Pools are very nice. Preferred pool is very nicely situated and for adults only. The beach was very clean as well. This was one of the highlights of this location. It cannot be understated that I was annoyed when there was someone walking around trying to sell souvenirs and drugs to me while I was trying to enjoy the sunset however. Here's the reason for the review being 2 stars, which is frankly higher than what I should rate it: ***We had our electricity cut for almost 2 hour. Called to have it fixed a couple of times and had to go to lobby before someone came. We had to get ready for a paid lobster dinner and this cut into our time to prepare for it. My wife had to rush her makeup for a beach dinner where she wanted us to have memorable pics. ***Room Service was late by 30-45 minutes. We would call and they would tell us 5 minutes more, 5 minutes more. Had no idea when it was coming and kept us in our rooms longer than it should. It was 45 minutes late on 2 different occassions. ***Room service woke us up at 12:17AM. Knocked on door and called the room. We had gone to sleep and woke up in shock. Answered the phone and didn't understand what they wanted. I explained that we didn't order anything since it was almost 2 hours since we went to bed. Rather than apologize for the mistake, they hung up the phone. I went to open the door and they were gone. My wife couldn't sleep until after 2:30 AM after being woken up like this. ***Breathless restaurant told us there was a waiting list and they couldn't service us. We saw multiple people walk into the restaurant after we just turned our backs and walk not even a minute away. ***Unlimited Vacation Club. These guys will burn a day of your precious vacation if you are not careful, or worse yet take your money. They'll invite you to a seminar and say it's 90 minutes, but it's a pressure time share sale. I question why the hotel even allows them to setup shop on site. Look them up in advance and do your research. Hidden charges everywhere and their presentation is rather unprofessional for the amount of money they are asking for. ***We were targeted by security for VIP membership. We would have to show the membership and there would always be follow up questions. It always annoyed us that it wasn't enough and we were scrutinized as though we didn't belong. Other people we spoke to, they entered the areas and were never once asked. There was a visible difference the skin between those people and us. Additonally, some couples we spoke to entered these areas freely without being questioned... and they didn't even opt for the VIP membership. ***We were given Bali beds for two days. On the first day, no problems, we enjoyed it. On the second day, a security guard made a straight line for my wife from 50 ft out. He completely ignored the other two women in the Bali Beds to the right or left of her. Once there, instead of asking, he TOLD my wife that she was on the wrong bed and pointed to the sign with the name on it. "Excuse me, can't you see this is reserved for XXX." "I am XXX," she replied. He followed with, "What is your room number?" She provided the room number and pointed to the room in the distance. Only then would he leave. As mentioned, he did not ask the two other women next to her in the same reserved location. It was clear she wasn't welcomed here. After the last instance, we only had one day left and gave up on this resort and looked elsewhere. This resort did not give us the stress-free vacation we asked for, so we had to purchase new plane tickets and booked another 3 days elsewhere. I wanted a good vacation for my wife and I, and Dreams Onyx did not provide it to me. In the 3 days I stayed at the next resort (Majestic Mirage), I had a more memorable experience and luckily salvaged my experience of Dominican Republic. The time at Dreams Onyx we hope to forget, as it was a complete loss for us. One extra star for our butler and the beaches/pools.

Melia Punta Cana Beach Wellness Resort Adults: Happy but not Happy

To start with the good part, the resort is beautiful, they definitely maintain the property and the beaches and as people who love to walk we always had a nice view. We lucked out with the weather as there was a snow storm back home and all we had to face was 27-30 degree weather (Celcius) and at most 10 minutes of rain. There are nightly activities at the main resort which can be very fun. Some of the issues we experienced were as follows: - every night the air conditioner would start to  [... read more]leak down the ceiling into our bathroom. Someone had to come and fix it every day but it never was fixed. Another couple we were talking to was experiencing the same thing. - the alcohol at the resort is not the highest quality. Not from lack of effort my wife and I didn't manage to get very drunk. Note: The Sparkling wine at the resort is 6.5% so that's part of the reason the Mimosas weren't getting the job done. Doesn't explain the beers or the Gin and Tonics though. - They made some efforts in response to Covid-19. They handed out plastic gloves and did record when you were at the buffet, they asked you to wear masks on the train but they weren't enforced too strictly. There was a large bridal there during our stay that we caught licking bare fingers and touching tongs and mini sandwiches with the same fingers. - Please note that Steak (or) Lobster (not steak and lobster as we had believe) and the Japanese A la Carte's are not included but the rest of them are included in the all inclusive fees and make sure you book well in advance as the popular ones fill up very quickly. This was very poorly explained. Scan the QR code on the envelope when checking in, its more useful than just having the wifi password. - When we were leaving the resort my wife and I were sitting in the departure area. Our ride to the airport left without us. There isn't a check list and no one calls out "Airport" so be sure you are all over the staff working in that department. They will very quickly have a cab driver bring you there for $45 US should you miss the ride. It's a third party company managing this so I don't think they are too concerned if you make it or not. - The buffet was the same food every day. The couple we were talking to on the last day said it best. "We are glad that we only stayed 6 days instead of 7, I don't think I could handle the buffet another day". We are glad that we went but I don't think we would go back to a Melia resort. Definitely not this one.

Excellence El Carmen: Beautiful Resort!

The room, restaurants, and entire resort grounds were immaculate and well maintained. Food was excellent and staff were all very friendly. Service was exceptional. The PCR Covid testing for returning to Canada was easy and quick. I cannot find anything to fault with our stay at Excellence El Carmen.The perfect place for a much needed week of R&R.

Royalton CHIC Punta Cana: Beautiful Resort

This hotel was amazing. Restaurants, service, staff, grounds, food, drinks, pool and beach. Everything was top notch and perfect!! Kudos to the Entertainment staff for keeping everyone entertained all day. Santiago was the best with all his staff. Only thing I wasn't crazy about, was that the washrooms in the rooms did not have doors. Yes, a door to the toilet but not to the washroom itself. Lacked privacy. Otherwise, everything else was fantastic.