Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Lekforbi  - 

Verified Purchaser

Barcelo Maya Caribe: Above expectations

Although we changed our destination to the Melia Peurto Vallarta, this hotel was also above our expectations. The grounds and pool were immaculate and beautiful, the staff upgraded our room to what we requested and we never had a bad experience with food or service the entire time of our 10 day stay. We would strongly recommend this hotel to anyone and will definitely consider going back. Trip Central was very helpful and eager to satisfy us in our request for the changes.

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Energia  - 

Verified Purchaser

Barcelo Bavaro Palace: Amazing amenities - terrible service

I have been to Punta Cana before and I love the resort. The grounds are beautiful, the rooms are lovely and contemporary, the pools are great, food was fantastic! BUT the Service...not good. I found the staff with the definite exception of a few, we're pretty miserable overall. Until they knew we were the Tipping kind. We genuinely wanted to tip those that were attentive. But many could care less if you had been looked after.

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Sooz  - 

Verified Purchaser

Barcelo Solymar: Great place, bad food.

We were a party of 16. We had a fabulous time at this resort and I always say, you get what you pay for. I paid for the beach and the Pina Coladas! The food in Cuba has a long way to go until it improves. The hotel needs a little TLC, but it was clean and the staff was 5*. Oscar in the lobby went above and beyond to help us out. He recommended a restaurant in town that was a lovely Cuban experience. All in all, you get what you pay for so I wasn't overly disappointed. Cuba has the best beaches e [... read more]

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Shell  - 

Verified Purchaser

Barcelo Karmina: Fabulous resort !!

Loved the Barceló Karmina Palace in Manzanillo, MX. It didn't feel like Mexico at all, with all the lush greenery that surrounded the area. The hillside housing reminded me of Santorini, Greece with the exclusion of blue roofs. The amenities that this resort provided is suitable for couples, or families. The room I stayed in was the nicest ever in Mexico, it was the junior suite and I absolutely loved the bathroom. Liked the fact that it had an adult "only" pool. The only thing which would be b [... read more]

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Sakki2015  - 

Verified Purchaser

Occidental Costa Cancun: Good resort

Location, room, amenities were as expected. Great service and good overall. Beach was good, food was excellent. Shows were somewhat acceptable. People were very kind, helpful and things were as planned. Nothing negative in our stay.

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Jules12345  - 

Verified Purchaser

Barcelo Solymar: Great spot and amazing beach

Service was not very good. Hotel was not in the best shape. Hotel was busy and with a good mix of young and mature adults and families. Beach was fantastic. Great pools and many bars. Buffet service had variety of fresh food - salads, fruit and fish/seafood was good. Discos, bars, cafes within walking distance for evening nightlife. Vespas and cars available for rent at the hotel - convenient.

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NS ExPat  - 

Verified Purchaser

Barcelo Maya Colonial: No bologna at the buffet . . . . :o)

Three of us stayed at the Barceló Maya Colonial in early April 2015. My husband and I had been twice before (one at the Palace and once the Colonial), and it was my father’s first time. We asked for, and received rooms close together on the third floor in a quiet building (quiet at night, i.e. away from the theatre). We were in the Jalisco building, at the end closest to the pool and beach. It was just what we asked for – clean, well kept, and quiet. We had a problem the first day with our [... read more]

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Jm and S  - 

Verified Purchaser

Sunscape Puerto Plata: Great value for just relaxing

There was no wow factor , but everything , room and the building it was in , food , beer , beach , pool etc etc was pretty good. Housekeeping staff were very good. We recommend somewhere around building 12 if you want some quiet time , and close to the beach but only a minute or two from the pool. Learn the walkways , two minutes anywhere on right walkway. We went beach to eat to pool and so on, ask about free extra cirriculars . Cautions , bring all you need for sunblocks etc., everything is re [... read more]

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VanessaB  - 

Verified Purchaser

Barcelo Puerto Vallarta: Relaxing Time

A beautiful resort 20 minutes from Puerto Vallarta. Staff was friendly and the food was okay. Would recommend to others just looking to relax by the pool as the beach was quite small. Lots of wildlife around.

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Muckie  - 

Verified Purchaser

Barcelo Maya Palace: Our 4th stay at Barcelo Maya Palace

Since 2010 we stayed for the 4th time at this resort. Last year we chose Palladium White Sands, which we regretted afterwards. Although Palace got more pricey since are last stay in 2013 (for 3 persons almost $1000 more for a 10 days stay). Rooms are well kept, although they require a bit of touch-ups. Buffet food is good gut but very repetitive. Top shelve drinks. The a la carte restaurants are good: Brazilian, Caribbean and French, but still the same menu as 5 years ago. They opened a dolphina [... read more]

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Momma Franny  - 

Verified Purchaser

Barcelo Gran Faro Los Cabos: Very nice!

Great place to stay! Wonderful service, beautiful large pools, good food. Entertainment was good. Only draw back was not safe to swim in ocean due to dangerous currents - had to go into Los Cabos to do this. Beautiful scenery and huge waves were amazing!

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Spanish Joy  - 

Verified Purchaser

Barcelo Solymar: Resort is accomodating

As this is my 2nd trip to Barcelo Solymar and 1 time to the sister resort, Arenes Blancas; I found a few changes. I stayed in the renovated area the first time and the unrenovated section the last trip. Big difference, I had a few problems on the last visit. The first visit - No words - just FANTASTIC.... On the second trip, A totally different story. Only a shower as bathtub not able to hold water due to plug fix; No remote control for the TV; terrible pillows (pcs of foam stuffed in pillow ca [... read more]

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Sandy1cooper  - 

Verified Purchaser

Sunscape Puerto Plata: Just okay

The rooms were okay, the first night we found a huge cockroach on the bathroom floor but never seen anything after that. The maid service was awesome Julie really took care of us.. The grounds were nice BUT they really do cater to the locals. I don't mind being around locals but they were extremely loud and rude. The buffet was just okay, you could find something to eat but again they really cater to the locals even with the food. The pools were nice but not much shaded areas if you want out of  [... read more]

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Dabearvesta  - 

Verified Purchaser

Occidental Caribe: Barcelo is a great place to enjoy

The service was great the beach is out of this world The food is good with lots of choices The grounds are well kept If I had to suggest an improvement the gym equipment needs to be updated and the hours need to be expanded

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BreMac  - 

Verified Purchaser

Barcelo Puerto Vallarta: Barcelo consist once again!

We have found that staying at any Barceló resort, we have never been disappointed. This resort is located away from all other resorts(opposite side of the bay area in P.V.). Rooms(huge), food, pools great. Minimal beach area but ok. Just be mindful of the mosquitos. We encountered them which we determined on the balcony. Can't see these guys but they can bite. USE BUG SPRAY!!!!. The buffet was fine....loved the crepes @ breakfast!. The specialty restaurants (Spanish and Italian) were exceptiona [... read more]

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Shinda  - 

Verified Purchaser

Barcelo Bavaro Palace: Amazing hotel and resort

Amazing facilities at this resort. Excellent beach and pool area. Excellent dining experience. Lots to eat and drink. Amazing friendly staff all around. Thumbs up to this resort. I would reccomend this hotel to all my family and friends.

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DianeD  - 

Verified Purchaser

Occidental Caribe: great time

Beautiful grounds pools and beach, terrific food in buffet and restaurants. Japanese restaurant is quite a show along with great food . fun excursion and just a nice relaxing break from our long cold winter

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Golf4me  - 

Verified Purchaser

Sunscape Puerto Plata: Barcelo Puerto Plata

I have stayed at this resort twice before so I knew what to expect. Not a lot of frills but the pools were nice and the food was good. The rooms need to be updated and as well it would be nice to see the hotel put in an ATM. Staff in the resort were friendly.

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Donlyne  - 

Verified Purchaser

Occidental Caribe: Excellent resort

The Barcelo Punta Cana was more than expected for a 4 star resort. The food was amazing, the accomodations and staff were excellent. The beach was outstanding. We had an excellent 10 days. We are considering returning with the family next year.

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Mama and Papa  - 

Verified Purchaser

Occidental Caribe: Fantastic Resor

We just love this resort. This is our second time at this resort. The people are fantastic . Mini Mi, Papa Juan,Carlos,Sonia and Happy Face are incredible people. They really make the resort. They are a must to stay at the resort!!!!! Enoc in the buffet was such a great kid too. The grounds were beautiful and well kept. Can't wait to go back and see all our friends. :)

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