Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Not Terrible...

This resort was disappointing. Not a terrible time , it just lacked in quality and entertainment compared to other places we've stayed in varadero. The lobby isn't very open to the outdoors so it's very smokey. Almost unbearable if your a non smoker like myself. The food was the exact same everyday in the buffet lunch and dinner. Breakfast was ok, the bacon is never cooked but if you take it up the chef will fry it longer for you. 24 he snack bar only served fries hamburger and hotdogs and ran o [... read more]

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Printingnstuff  - 

Verified Purchaser

Iberostar Waves Costa Dorada: “Very nice and helpful staff & chefs were amazing with my special dietary needs”

We arrived to a nice clean oceanview room. The maid surprised us with a nice romantic turn down service when she noticed I had a nice piece of lingerie I had takin out for bed time... Nice touch, my boyfriend was impressed! Food was great & the serving staff do not push for tips which is a big plus for me. Having been to Cuba a couple of times & find they are a bit pushy for tips. The organize tons of events for adults & kids. The nightly entertainment is great & your never bored. The beach l [... read more]

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Dissapointed  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Clean but dated in dire need of repair to bathroom bed was terrible

Not the best needs some update dining was terrible meals were the same everyday the night shows we're okay the showers didn't work well door couldn't shut properly room smelt must the waiters were very helpful but I would rate this hotel as 4 stars check in was fine

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Great hotel

We are a family with a 2 years old. We stayed 5 days at april and we really appreciate this hotel and also booking with tripcentral. The staff is really friendly and they were so kind with us. The beach is great and also pools. I recommend it.

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Lovely New Resort

We enjoyed the lovely amenities of this resort. Nice buffet meals with tasty selection of fruits and veggies, rice and beans, fish, meat and cheeses. My one critique is that meat and fishes were somewhat overcooked and therefore dry and lacking taste. However there were lots of other options like cold meats. Yummy omelettes were available each morning made to order and superb. There were a la carte eateries where one can reserve for a particular evening. There was also a hamburger and fries eate [... read more]

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Henders52  - 

Verified Purchaser

Hotel Mojito: Wonderful first time experience!

After 25+ years, this was our first stay at an all-inclusive resort. We enjoyed the experience, from the staff & service, to our room, our view and our accessibility to the beach and adult pool. Wonderful!

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Maggie66  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Very nice resort

Resort was very well kept, food was good, friendly staff. Our room service was terrible, still cleaning at 6pm, a few days no shower mat, no hand towels. In our sons room a few days they used their beach towels as there were no towels in their room.

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great Family Resort--Amazing Service

The resort was a perfect place for a family vacation. Great value for the money spent. The resort is small which means the pool, beach and restaurants are never over crowded. Everything is close by as well. The lobby is nice to sit and relax. Great entertainment team, star friends and live bands were fun. They always had fun activities throughout the day to participate in. Food and drinks were good. The staff are what make this resort so wonderful!! They treat you well and are very kind [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Good resort.

The maid service was horrendous. Towels not changed daily. Toilet paper not replaced. Pillows missing and askedmfor several times. Etc etc. Rooms made up very late in day when wanting to get ready for dinner.

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Returning Vacationers!

This was our second time to the Iberostar Costa Dorada. We were not disappointed! The staff at this resort are by far the friendliest and helpful of any resort we have been to. Attention to detail. Our maid Felicia did a fantastic job looking after us.We had everything we needed. Anything we asked for it was in our room! Beautiful towel art every day! Our server, Sarita looked after us every meal. We were showered with hugs every day! The resort is in need of some updating, but the room [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Awesome resort for all!

Grounds well maintained, friendly staff, rooms need some upgrading. Pool active place, beach is awesome!!!! Lots to do and participate in on resort! Food good ! Cuban people love Canadians and the reverse is true! Many clients return every year and enjoy the resort as the staff remember them! Felt very safe walking around the resort! Great for kids! Had a very enjoyable time!

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Amward335  - 

Verified Purchaser

Iberostar Selection Ensenachos: Amqazing Vacation

Iberostar Ensenachos Is the most beautiful resort we have visited. The grounds are very well maintained, lush and beautiful. The staff is incredible they go above and beyond to make your stay amazing. The accomidations are well kept up and your every need is met with a smile.

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Private  - 

Verified Purchaser

Hotel Mojito: Been to Cuba 23 times. This was the best!!

I have to say, that I was not quite sure about this resort. I had stayed here many years ago when they had different owners. Well for number one. The staff are amazing! They really make you feel like family... I have to say that the clientelle that is attracted to this resort are just as friendly. The room that we had was very large clean and the bed and pillows were very comfortable. The food was the best that I have ever had in Cuba. There were stations that offered fresh hot food. The a [... read more]

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City Folk  - 

Verified Purchaser

Iberostar Origin Tainos: Stunning beach - disappointing food

Lovely resort and as we had a bungalow away from the pool and festivities, it was a very peaceful trip. We spent most of our time on the beautiful beach and ate in the a la carte restaurants while we were there. We were warned. The food is bland and not great. I was surprised that it was all true. Sadly the food was awful unless we stuck to the simple eggs, bread, fruit and so on. Some salads at the buffet had some taste, but the two restaurants were sadly disappointing.

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Private  - 

Verified Purchaser

Iberostar Waves Quetzal: Great resort with beautiful sandy beach, friendly staff, amazing jungle

We had a great time during our stay at Iberostar Quetzal. We stayed from April 7th to April 14th The weather was pretty good, day time temperatures during our stay were around 30 degrees Celsius and it rained only once but at night. Some days it was windy at the beach. We found the Iberostar shows and staff performance better than in other resorts we visited in the past and we were always looking forward to see the nightly shows. The staff at the resort was always friendly and helpful, sp [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Something for everyone

We enjoyed our stay at Iberostar!!! We stayed 10 days in April 2017 The resort is HUGE, so it literally has something for everyone. The staff was first rate!! Everyone from cleaning staff to the night lobby staff went out of their way to help and always with a smile! Good food!? Wow.. GREAT food! and first class service at every restaurant and the buffets! This place cost a little more but wow they deliver a first class vacation!

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Diana Banana  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Meh~

Excellent layout, beautiful beach, dilapidated hotel unfortunately with cold jacuzzis, mediocre food & drinks, busted elevators and light fixtures,most of the public bathrooms closed or had no soap, broken doors, slow service, tip motivated, line ups for everything, no lobster, no banana chips. Came home with gift of dysentery. Nightly entertainment was Cuban typical. Only go if the price is right. I've had better in Cuba. Note: cost is less expensive at the airport for cigars, local brand alco [... read more]

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Marty11  - 

Verified Purchaser

Iberostar Waves Quetzal: Awesome vacation

The staff were amazing,great service, clean rooms and good food. All the à la carte restaurants were good except the Mexican restaurant was just ok. Rosie from the lobby bar is excellent and made our vacation. Edwardo the consierge was also amazing. I would recommend this resort to friends and would go again

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MikeM  - 

Verified Purchaser

Iberostar Origin Daiquiri: Fantastic Resort

Last year, we had a group of 12 go to Varadero for our vacation. We chose the resort due to cost. This is normally a huge mistake, as was the case last year. This year however, we had to be weary of cost as we decided to take the couples, but also a family vacation. We had 6 couples and kids… all told, 25 people came on this trip. This year, we decided on Cayo Coco at the Iberostar Daiquiri. From the moment we got off the bus, we were confident we had made a fine choice. We could tel [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Just Ok

Resort is dated. They are upgrading rooms - make sure you request one of those. Staff seem like they don't want to be there - not helpful. Food is below average, even for Cuba. Bottom line is you get what you pay for. Spend a few extra dollars

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