Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5232 Reviews)

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Awesome resort for all!

Grounds well maintained, friendly staff, rooms need some upgrading. Pool active place, beach is awesome!!!! Lots to do and participate in on resort! Food good ! Cuban people love Canadians and the reverse is true! Many clients return every year and enjoy the resort as the staff remember them! Felt very safe walking around the resort! Great for kids! Had a very enjoyable time!

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Amward335  - 

Verified Purchaser

Iberostar Selection Ensenachos: Amqazing Vacation

Iberostar Ensenachos Is the most beautiful resort we have visited. The grounds are very well maintained, lush and beautiful. The staff is incredible they go above and beyond to make your stay amazing. The accomidations are well kept up and your every need is met with a smile.

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Private  - 

Verified Purchaser

Hotel Mojito: Been to Cuba 23 times. This was the best!!

I have to say, that I was not quite sure about this resort. I had stayed here many years ago when they had different owners. Well for number one. The staff are amazing! They really make you feel like family... I have to say that the clientelle that is attracted to this resort are just as friendly. The room that we had was very large clean and the bed and pillows were very comfortable. The food was the best that I have ever had in Cuba. There were stations that offered fresh hot food. The a [... read more]

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City Folk  - 

Verified Purchaser

Iberostar Origin Tainos: Stunning beach - disappointing food

Lovely resort and as we had a bungalow away from the pool and festivities, it was a very peaceful trip. We spent most of our time on the beautiful beach and ate in the a la carte restaurants while we were there. We were warned. The food is bland and not great. I was surprised that it was all true. Sadly the food was awful unless we stuck to the simple eggs, bread, fruit and so on. Some salads at the buffet had some taste, but the two restaurants were sadly disappointing.

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Private  - 

Verified Purchaser

Iberostar Waves Quetzal: Great resort with beautiful sandy beach, friendly staff, amazing jungle

We had a great time during our stay at Iberostar Quetzal. We stayed from April 7th to April 14th The weather was pretty good, day time temperatures during our stay were around 30 degrees Celsius and it rained only once but at night. Some days it was windy at the beach. We found the Iberostar shows and staff performance better than in other resorts we visited in the past and we were always looking forward to see the nightly shows. The staff at the resort was always friendly and helpful, sp [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Something for everyone

We enjoyed our stay at Iberostar!!! We stayed 10 days in April 2017 The resort is HUGE, so it literally has something for everyone. The staff was first rate!! Everyone from cleaning staff to the night lobby staff went out of their way to help and always with a smile! Good food!? Wow.. GREAT food! and first class service at every restaurant and the buffets! This place cost a little more but wow they deliver a first class vacation!

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Diana Banana  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Meh~

Excellent layout, beautiful beach, dilapidated hotel unfortunately with cold jacuzzis, mediocre food & drinks, busted elevators and light fixtures,most of the public bathrooms closed or had no soap, broken doors, slow service, tip motivated, line ups for everything, no lobster, no banana chips. Came home with gift of dysentery. Nightly entertainment was Cuban typical. Only go if the price is right. I've had better in Cuba. Note: cost is less expensive at the airport for cigars, local brand alco [... read more]

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Marty11  - 

Verified Purchaser

Iberostar Waves Quetzal: Awesome vacation

The staff were amazing,great service, clean rooms and good food. All the à la carte restaurants were good except the Mexican restaurant was just ok. Rosie from the lobby bar is excellent and made our vacation. Edwardo the consierge was also amazing. I would recommend this resort to friends and would go again

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MikeM  - 

Verified Purchaser

Iberostar Origin Daiquiri: Fantastic Resort

Last year, we had a group of 12 go to Varadero for our vacation. We chose the resort due to cost. This is normally a huge mistake, as was the case last year. This year however, we had to be weary of cost as we decided to take the couples, but also a family vacation. We had 6 couples and kids… all told, 25 people came on this trip. This year, we decided on Cayo Coco at the Iberostar Daiquiri. From the moment we got off the bus, we were confident we had made a fine choice. We could tel [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Just Ok

Resort is dated. They are upgrading rooms - make sure you request one of those. Staff seem like they don't want to be there - not helpful. Food is below average, even for Cuba. Bottom line is you get what you pay for. Spend a few extra dollars

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Roon  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Iberostar Laguana Azul

After staying at Riu resorts we were expecting the Iberostar Laguana Azul to be at least equal in quality & service. We were extremely disappointed in the whole experience from waiting 4 hours at check-in and then having to change rooms because the first room did not have a working toilet, to the room we finally stayed in where the patio door did not lock, the bar fridge was all rusted on outside & beverage supply was never replenished for the week we were there. Maids do not damp mop floors i [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Fabulous resort

We got an upgrade a free upgrade a junior suite to the Del Mar location at the resort! It was a 2 minute walk to the pool and beach. Fabulous resort, spectacular pool, great choice of restaurants. Great entertainment. Was disappointed with the beach because of overwhelming amount of seaweed----resort worked really hard to try and clean it up however it was impossible due to amount ----

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Mary  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Loads of Fun!

The hotel was always clean with plenty of staff to cater to our needs. The food was good and fresh with many choices and variety. The pools were abundant and clean as well. This was a very family friendly resort. My family travelled together with 5 adults and 5 children with 4 of them under 4 years old. We were accommodated at every turn making our stay a pleasure. If I was to say one negative thing about the resort was that the tiles around the pool were very slippery when they were wet i [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Dominicana: `Clean and comfortable resort

Our trip to (Apr05/17) to Iberostar Dominicana was really good. The Puntacana airport is busy and is not wheel chair friendly. The resort is completely wheel chair friendly. There are 4 elevators and you can go to the beach by wheel chair. Also you can walk from beach to your room by bare feet. Beach is well maintained white sand and any body can go in to water. Rooms are big and comfortable. No problem with AC or hot water. The resort is big yet you can walk to the beach, your room and the  [... read more]

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Daphkilgour  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great resort!

Everything about the resort was wonderful....everyone there was so nice. Would go back in a minute!! Beach was beautiful, service was awesome and food was good! Rooms may need a bit of updating but other than that, perfect vacation!

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Good Resort- Huge

Pros - This was a good resort but very large. The pools were amazing, food great, staff excellent every where. We were upgraded from the Beach Resort to Del Mar closest building to the beach Building # 11 Cons - Beach was full of seaweed the entire week. Water too rough to swim in and beach not really nice to take a long walk on due to the seaweed. Staff worked very hard to clean it up with tractors but that wasn't enough to clear it up. Pool chairs also was a problem daily as people rese [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Playa Mita: Amazing Resort

The staff was great could not do enough for you. Nice clean rooms; always things to do if you wanted, nice quiet areas if you wanted. Food was great nice selection at buffet and 4 very good restaurants to choose from.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Mostly wonderful

Hello, I hope you don't take this honest review personal, I realize the 5 star accommodations aren't what we are used to in Canada, but I just want to point out a few concerns. First of all the air conditioner wasn't working, after 2 days I mentioned it to the front desk 3 times and eventually was moved to another room. The first room had ants, no screens on the patio door the fan was not adjustable and was barely moving. The lamps were not attached to the wall, but was hanging on with wires s [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Very nice

Beautiful hotel and landscape. Great service and very friendly staff. Rooms was decent, a few thing could use improvement. Was not happy with the air conditioning in the first room, did not seem to be working at all. But staff was happy to relocate us after the issue could not be resolved. Food was pretty good, except the meats. But not many people go to Cuba for the food, it's for the gorgeous weather, beaches, culture and history. Amazing beach at this hotel. Lot's to do, beach yoga, water zoo [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Hacienda Dominicus: Top notch resort and service

We are a family of 4 with 2 boys travelling for March break. Overall we were very satisfied with the resort and it's management. The ocean was warm, shallow and had no seaweed. Excellent for snorkelling and waddling. Everybody at the resort was very friendly and happy to help-we never met a grumpy person. Management was always on top of any minor issues that arose. Our concierge, Paula was the most helpful person and arranged a surprise birthday cake and bottle of rum/fruits for my husband's bir [... read more]

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