Paradisus Rio De Oro: Fantastic resort

From the moment we arrived we and saw the view of the ocean and pool from the other side of the lobby we knew we where in Paradise!! A special thanks to the amazing staff starting with the waitresses YALIENNY,LLENMA, YLENIA They understood and spoke English well and offered excellent service. We Loved David who supplied our room with cold beverages every morning and servedlunch at the Royal Beach daily. He is a very funny and cheerful man. We loved joking around with him. Our favori [... read more]te place was the Royal Beach. The bartenders JULIO and NORGE provides outstanding service. Special thanks to the life guard YAILEN she is a lovely friendly happy sweet young lady! Saving the Best for last we are greatful for the special service provided by two of the trolly drivers. ANIBAL and ****LEANDRO We can not say enough good things about this LEANDRO+ Make sure you ask for him when you arrive as he will take great care of you!!! The Resort was great but the staff make it! We look forward to seeing all our new found friends next year!😎 Terry & Julie Canada

Hotel Camino del Mar: Very pleased all around with our stay at the resort

The beach was wonderful. Food was plentiful and if you like seafood, very good. Staff were extremely helpful and pleasant. Rooms were clean and well kept. I had some very very itchy sand flea bites on our last day and first day home. I certainly will be going back again, for our 6th year there. I did have my towel stolen n the beach. However, because we were returning guests, the cost of the towel was covered by the resort and they also gave us 2 hours extended time on our room the last day for [... read more] free. We have never had any problems in all the years we have been there.

Hotel Camino del Mar: Awesome resort and great staff

We found all areas within the resort very beautiful even after the recent hurricane. The food was great lots of choices even for us vegans! The beach was stunning and the dock was a great addition! Most of all the staff were very beautiful friendly people which made our stay even more special. We would definitely go again and recommend this resort! 5 out of 5!

Tryp Cayo Coco: Somewhat Disappointed

Might return if I thought the rooms were upgraded. I was in a ground floor room a five minute walk from the lobby. I had requested something closer as I have a back and neck injury, but the buildings closer were closed for renovations I assume. Lots of noise at night from the machinery on the beach, so was difficult to walk the beach as areas were cordoned off. Beach was great though compared to Ibostar Mojito where I stayed last year. Service at lobby bar was so slow, due to not enough sta [... read more]ff and the size of the bar.

Melia Jardines del Rey: Much Improvement needed!

Where should I start..I’m only commenting on what I witnessed Health Hazard- the dirty wine/water glasses and cutlery in the buffet restaurants are simply rinsed in a bucket of dirty water dried and reused, this is not acceptable. Choice of fruits were watermelon, green honeydew and pineapple. If you were not there at the opening your choice of foods were limited as they runnet out. Out of the 7 days I had to wait for two days to get beach towels, and we had to make a scene in order to obtai [... read more]n towels. Regardless of the price / other services I would never return due to what I witnessed in the buffet restaurants

Paradisus Rio De Oro: Another Wonderful Holiday

This was our second enjoyable vacation at the Paradisus and we have really discovered something special here. The beautiful grounds and the accomodations are always being cared for and improved by the staff. The customer service is very friendly and thoughtful. We liked the variety of quality foods and food service offered at the main dining hall and the a la carte restaurants. Swimming and walking the beach was great as was swimming in the nice clean big pool. Internet service was reliable and  [... read more]the daily and evening entertainment was very good. Our trip highlights included a wonderful wedding destination ceremony and dinner at the Royal Service beach and outdoor dining area as well as hearing a heart-warming opera duet perform arias accompanied by a lovely piano player in the main lobby one hot and breezy sunny morning. Birds are chirping everywhere and the vacationers keep coming back for more. Many happy holidayers we spoke to have made this their choice destination 10-20 times...Wow! We understand why.

Melia Jardines del Rey: Beach, entertainment, pools are great! Food terrible.

Loved the pools and bar service at pool was great. Evening entertainment in lobby and theater was good. Beach beautiful. Rooms large and fresh. Patio door lock busted. Used ironing board to wedge it closed. A la cartes were best food we had. Buffet breakfast not great. Meats were fatty and tasted awful. Omlette grill oils seemed stale. Coffee was grey in color. Breads dry. Many foods were running out. Line ups long at buffet. Dance lessons and darts and stretch and strength class good by pool.

Melia Jardines del Rey: Nice Resort But Some Areas Need Improvement

Grounds were pretty. Gardeners worked very hard and were very friendly. Rooms were large, well appointed, and clean. Pools were huge and very clean. Beach was amazing. Walked out to sandbar and water was so clear! Nightly shows were good. Lobby entertainment was great - pianist, singers, bands. Staff got people up dancing and having fun. There was an amazing band by the pool one day. Didn't catch their name but the singer looked just like Bruno Mars. Food in buffet was OK but not gre [... read more]at, with the exception of the omelette station and pasta station. Omelette guy was amazing - so friendly and made wonderful omelettes. They often ran out of hash browns and pancakes and one day we had to wait 25 minutes in line for our omelette. A la cartes food was fabulous though. Was surprised that many of the staff were not that friendly. One even rolled her eyes at me. Often had to wait for waiter to bring water to our table. They ran out of various things quite often - one day coke, one day beer, one day ice. Beer was warm one day. Water was often room temperature. We ordered fries at the 24 hr snack bar and didn't get them after asking twice so we left. This almost happened again on our last day. I asked three times this time. I was totally ignored by the bar staff when I asked if they could find out what happened to my fries. They just looked away and didn't answer. Some of the staff were wonderful but not all. Plumbing situation was not good. The toilets have flushing pedals on the floor but they seldom worked, thereby causing the contents within to pile up. Maids worked hard to keep up with it in the lobby but the pool bathroom was horrible. Despite these few issues, we still had a very nice time but I would not return due to food, some unfriendly/unhelpful staff and the toilet situation. One day, the floor of the wooden walkway to the beach completely fell apart under my husband and he fell about 5 feet straight down. Fortunately, he only got a small scratch on his leg from the broken pieces of wood but an elderly person may have been seriously hurt. When we reported this to customer service, they did nothing about it. It still wasn't repaired when we left and they offered us nothing for our trouble. Didn't even ask our name or room number.

Melia Las Dunas: Melia Las Dunas

It was a very big resort, lots of walking.. food was repetitive and expected not to be great lol. The drive is soo long after a long flight.. Beautiful ocean and beach..some staff we're wonderful, some not so much.. room was nice, bed was hard as a rock and full if springs... minus a few if that negative over all for being Cuba it's a decent place

Melia Las Americas: Grand Resort

2nd time at this resort. Staff are friendly once you get to know them. Food is good and of course the reason we return is the amazing beach pool set up and the cozyness of the resort and the Cuban people.

Paradisus Varadero: Great views not food

The hotel was great. Huge beach. Lots of activities run by very friendly staff that make you feel at home. But the food was very repetitive and in some cases not cooked. The rooms were very clean but could use an update.

Sol Rio de Luna y Mares: bad resort

My husband and I went with 5 others on our honeymoon. We have been to Cuba many times but this was our first time to Holguin and 1st time at Sol Rio de Luna y Mares and it will definitely be our last. I usually try and book our vacations with a large travel company like Sandals, Breezes, Riu etc. so I thought Melia would be safe WRONG!!! The hotel lobby , bars and landscape are nice and the beach is beautiful but was to windy so it was hard for swimming since there was a strong undertow. The roo [... read more]ms are extremely old and outdated. Large cracks in the ceiling, rusted tub/shower, the bedspread and curtains looked like they hadn't been washed in a year or 2 not as clean as other places we've stayed at. We had to change our room when we arrived as we got a room with 2 small beds and requested a room with a kingsize bed , after all we were on our honeymoon. (Also they didn't even care that we were on our honeymoon no upgrades at all no complimentary anything not even a congratulations) Three of our family members who were sharing a room had to wait 3 1/2 hours to get a room when they arrived and once they did get a room they had to change it the next day as on the first night the toilet flooded, the fridge didn't work and they also had paid the extra for a superior oceanview room which it was not at all. The next day when they changed rooms they got a suite that was oceanview however they had to pay another $46.00 US a night. and by day 4 they had a leak in the ceiling in that room. What a joke this place was. We had to constantly get our swipe cards for the room redone at the front desk, sometimes it was 5-6 times a day that we had to do this as you would go back to your room and couldn't get in then would have to walk all the way back to the front lobby which was not close at all. The buffet was very small for the size of this resort and was the exact same every single night (we stayed 2 weeks and it never changed!!!) All 7 of us got sick at some point from the food for a couple days throughout our stay. As for the al a carte restaurants (we tried them all and even went to the steak & lobster one which you pay extra for) they all were bad except for the Italian one. People were very nice as they always are except the front desk staff and customer service office. They are very disorganized and every time you went to the front desk 4 or 5 people would be standing there and only 1 would be working and they made you feel like you were a nuisance to them and they never smiled either , very uninviting. The resort is large and lots of walking and also many small 2-3inch steps that many people fell and broke ankles, legs, arms etc. I have never seen so many injured people at a resort , it is a friggin death trap especially at night when walking throughout the resort. The entertainment is limited. Every night they had something going on but it only lasted for 30 mins to 1 hour max. Most people were in bed at 11pm and it is very quiet no music nothing at all going on. When we went into Guardalavaca we found a gas station, a factory and an outdoor market with about 20 tables of locals selling souvineers that's it, no bars, no stores, no restaurants NOTHING!!! I felt like I was in a retirement home in Florida. If you want a place where you never leave the resort , want to go to bed early, don't care how bad the food is and how old your room is then this is the place for you. As for the 7 of us we will never be back or ever recommend this SH_T!!! HOLE.

Melia Jardines del Rey: Ok value for money!

We booked this resort as it was a good price. The beach is fabulous but can sometimes be hard to get a chair after 10 or so. Our hotel room was great, large and they set up a crib for us. The maid was amazing and made sure we always had enough water for our daughters formula. Worst part was the food, literally ate the same thing all week and not much variety in a la cartes as well.

Paradisus Rio De Oro: Wonderful resort

This resort is truly heaven on earth. From the pool to the beach to entertainement and food and even the room!! It is amazing. I went alone and didn't feel bored. People are so nice and respectful. And It is a safe place. You will not regret staying there and I am going back soon. Must try - Japanese restaurant :)! It is worth the money.

Melia Jardines del Rey: Wonderful week

The hotel was very nice, lots of people though, have to wake up early to get a spot at the beach or pool area. The night entertainment in the lobby was amazing, the staff was very friendly and pleasant. Food is pretty good for Cuba, don’t have high expectation, but the breakfast was the best. I recommend waiting in line for the pasta at dinner. Beaches are beautiful and the a la cartes are very nice.

Melia Las Antillas: Beautiful Pool Area

Melia Las Antillas, Veradero, Cuba: Beautiful beach - very clean pool and deck - hotel rooms were very clean although linens could use updating. Staff exceptionally helpful and polite. If you're not hung up on gourmet food this is a good place to vacation.

Melia Las Antillas: Nice resort

Dated but clean hotel. Staff were amazing,special shout out to chino on the beach and Teresa by the pool 😎no signs of hurricane whatsoever. Make sure you bring a bubba less trips to the bar ha ha!! Entertainment was everynite and enjoyable!!

Sol Rio de Luna y Mares: Good 3 star hotel

So, did not likes: Late arrival, late departure-no dinner, room with ants,spiders, did not like guy name Roberto,desserts-they could make cakes, Liked: amazing view from the balcony,ice cream, salad bar

Melia Peninsula Varadero: Beautiful Resort

Rooms were clean and comfortable, Loved the pool area , lots of fun , beautiful beach love love love the Ocean.!! The staff were very friendly , would definitely recommend this resort , very family friendly

Paradisus Rio De Oro: Great Vacation

Hotel was beautiful. Grounds were well maintained, easy to get around. Food was the best Ive had in Cuba (ive been to Cuba 12 times). Resort attracts older crowd mostly. Retirees, couples. Very quiet, classy, relaxing. The only negative comment I have is the rooms. We were ion block 40. Rooms are in MAJOR need of renovations. They are old, warn out.