Ocean Riviera Paradise: Just wonderful!!

We thoroughly enjoyed our stay at the Ocean Riviera Paradise hotel. From the moment we arrived until the moment we left we were totally impressed with the immaculate grounds, the hotel, the staff, the beach, the pools, the food - absolutely everything!!

JOIA Paraiso by Iberostar: Welcome Home Indeed

We all know what it feels like to come home, being pampered, and enjoying favourite dishes and activities; your family going out of their way to ensure your total comfort and enjoyment. Well that is the same feeling that Iberostar Grand Paraiso offers in greetings and delivery. It all starts with the bellman, saying “Welcome Home”, as he takes your luggage from the airport shuttle, and continues throughout your stay. Every staff member you pass during your vacation always says “is everythi [... read more]ng to your liking, can I get you anything. Octavian, one of the main chefs, acted like a big brother to both my wife and I, but especially to my wife with her gluten-free requirements. He created unbelievable, special dishes for her at breakfast, lunch and dinner. He would always find her, wherever we were, and make sure she was taken care of. It seemed like Octavian never slept, as he also conducted a “guacamole” class between lunch and dinner. There were many other “brothers and sisters”, who pampered us throughout our holiday. America, a hostess, always greeted us each morning for breakfast and at lunch with the biggest smile and hug. Rodrigo not only took care of us by the pool but stopped at our cabana, almost daily to enquire if we needed anything. Adriana was incredible by the “tranquility pool” always ensuring we had what we needed. By the way, Adriana makes the best margaritas we have ever had. Mauricio, as our butler not only provided everything we required, but if something was not right, he would fix it very quickly. Cesar was outstanding on both of our visits to Valencia. Tsunami (affectionately known as “Big Wave”) always had time for us each day with her stories, various activities and beautiful smile. This incredible lady can speak 5 languages. You know you are truly home when old friends from previous years (this was our 3rd consecutive year), Mirna and Marcello, stop by to welcome you with a hug, and of course ask if you need anything. It appears that each year the food keeps getting better. We ate at Toni’s and Valencia twice, off the a la carte menu (highly recommended) at the Japanese restaurant, and mixed in the outstanding international themed cuisine buffet dinners. The matriarch to us, of this Iberostar Grand Paraiso family is Laura Favial, the assistant General Manager. Laura last year quickly and expertly dealt with an issue we had. This year she stopped by to see how we were doing, and also personally came out to wish us an enjoyable and safe trip home, but only after she enquired, if everything was to our liking. She appears to be the key link to a well oiled machine. If you are at all interested in coming home, and being welcomed as such, Iberostar Grand Paraiso is your choice. We know that and will be back next year and hopefully for many more.

Valentin Imperial Riviera Maya: Such a beautiful place

We loved this resort, it was very clean and well kept the staff was super nice and was always there to help. The food was amazing. The rooms were clean and well kept, housekeeping was quick and efficient. The one thing we didn't like was that there were not enough pool lounge chairs at the main pool for the amount of people, and sitting behind a hedge not being able to see the pool we didn't like either. Other than that it was fabulous.

Riu Playacar: Great Trip!

The hotel was great, the staff was great and accommodations were clean and comfortable. The buffet restaurant exceeded expectations, ice cream and coffee were amazing. The entertainment staff were friendly, always creating moments of fun for the little kids right up to the adults. I really enjoyed my time and would recommend the property to anyone wanting a relaxing, carefree vacation with or without their little ones. Great job Riu!

Riu Playacar: Awesome resort

Enjoyed staying at riu playacar in Playa del carmen amazing attentive staff food was great resort was clean I would definitely give this place a 5 ⭐it's also central to all the great excursion that this part of .Mexico has to offer

Akumal Bay Beach and Spa Resort: Amazing resort

Great smaller resort that is not party central great for young families and people who want to have fun ,but not a million people beautiful beach and great entertainment during the evenings also very close for day trips.

Selection Riviera Cancun: Excellent Resort!

We stayed at this beautiful resort during the last week of February 2020. Overall it was a wonderful and very pleasant experience. Eating at the Spoon Restaurant was a real treat! The food and variety were great. Staff at the Spoon were very welcoming and very friendly. Special mention for Jose Luis Cahuich - very pleasant, prompt and courteous! A la Carte dinners were special. Rooms were very tidy and housekeeping staff were very dutiful. The rooms were very clean and comfortable. Concierges we [... read more]re very strategically located and easy to access. Concierge staff were most eager to help and were very well informed. Beach was very clean and beach staff were very helpful. Ground at the resort looked very beautiful and it was easy to get from one place to another. The nightly entertainment was excellent too. Looking forward to my next visit to this resort again!

Ocean Coral Riviera Cancun: Great Resort

Food was great. Pools were awesome. Great beaches for walking. The spa package was amazing but the process needed to be explained better(i.e. what order to do things in). Could have used more staff at the pool bar.You don't need a reservation at the a la carte restaraunts but you don't always get in due to the Privileged guests getting priority. I would recommend reserving.

Iberostar Waves Paraiso Beach: The hotel as lost a star

Many downgrades since our last visit a year ago: no more included room service, no waiters on the beach, no tequila bottle in the room... The room cleaning service has also gone down: many days the sheets are not changed, the floor is not cleaned and the mini fridge is not filled as expected... One great improvement: the new water system, distributers instead of plastic bottles and the quality is better. Same beautiful site, great employees and great food!

Valentin Imperial Riviera Maya: Incredible resort

Spectacular resort. An adults only must. A lush tropical paradise. Staffed by people that care for your every need. Something to see, do and experience from sunrise to the wee hours of the next morning. You make of it it what you want, but it offers you the vacation experience you want.

Riu Playacar: When Can I Go Back!!!!!!

This is one of the best resorts in Mexico I have ever visited, and I have been to quite a few. From the front desk when we arrived, to the grounds staff, our servers in the restaurants and the entertainment and recreation crew....whom were beyond excellent.

Bahia Principe Explore Coba: Very clean and friendly resort, bent over backwards to help us in any way

The food was absolutely delicious every night , excellent entertainment and kept up beautifully, a wonderful place if you want to keep your holiday busy, or if you want to just kick back and relax. Totally an awesome experience and would recommend this place to everyone!

Secrets Akumal Riviera Maya: Wonderful resort!

This resort has beautiful pools (3), lovely tropical grounds, impeccable service by all staff, and amazing food in ALL restaurants! The beach is also well laid out with lots of palapas, and great snorkelling. It takes a day or so to find everything on this resort though because it’s so sprawling and pathways are roundabout. Not a biggy once you figure it out. The only thing I was a little put out by was that by 4:00 pm the events teams would ask you to move out of the way so they could set up  [... read more]tables and chairs around the pools. And, yes, usually at all 3 pools were large corporate events, every night. Felt a bit like being at a business hotel versus a leisure hotel. Otherwise, we loved it!

Bahia Principe Explore Tulum: FANTASTIC

We were at the resort for nine days. The weather, the beach and pools were truly awesome. The daily buffets were well planned and very good. The ala carte restaurants were very good. All the staff were very helpful and friendly. Our room was cleaned very well and was comfortable. The only downside was the plumbing, the toilet would not flush properly, but it was quickly fixed by staff.

Catalonia Royal Tulum: Nice quiet resort

Small, quiet adults only resort. Entrance to the resort is very modest compared to bigger resorts. Lobby is impressive. Check in was efficient. There is a bar in the lobby tucked into a corner, that should be more in the open area. There is a small pond exiting the lobby with fish, turtles and various large birds. Path to the room is a very pretty, winding cobblestone path carved through the jungle. The room was cleaned consistently every afternoon. There was always adequate towels and th [... read more]e mini bar was always restocked. The 2 buffets were good and the 5 a la cartes were good. Favourite was the grill on the ocean. Swimming pool was too cold to enjoy. Beach is very nice with about 2 km of sand for walking. Seaweed was minimal, but increased with a strong east wind. It piled up over a couple of days and was not picked up. Recommend for couples looking for a quiet laid back vacation.

Bahia Principe Explore Tulum: Such an amazing time!

We had a wonderful time at this resort! The rooms were well taken care of in a good size! At the grounds were always clean kind and beautiful! No The beaches are gorgeous and the pool was a such a good time! And all of our meals were delicious :)

Wyndham Alltra Playa del Carmen: Fantastic Resort

The staff from room service, housekeeping and food services where absolutely fantastic. There were 11 of us for my wife’s 60th birthday and we had a party in the Brazilian Steakhouse and the staff was amazing this was our second visit to Panama Jacks in as many years. Truly a delight. Thanks to all Stephen Coulson and party

Grand Sunset Princess: Beautiful Resort

The hotel grounds are beautiful. Good food, but could be warmer. The snack bars by the pools are excellent. Good drinks. Pools are cold. The beach was nice. House keeping does a great job. Mini fridge always stocked.

Barcelo Maya Palace: Beautiful resort

Six resorts in one complex. Each one is stunning by itself. Put them all together takes the complex up another level. The place is the largest resort complex we have ever stayed at. We were there for a week and still did not get to experience all the pools and restaurants. It's so big that it has it's own mall, casino and bowling alley. No reason to leave the complex except to explore other tourist destinations. The grounds were beautiful and well kept, as were the rooms. The king size bed was  [... read more]comfy, the bathroom was large with double sinks and separate tub and shower. The food was good with plenty of cuisine to suit everyone's tastes. I would highly recommend this place to everyone. We have been to 16 resorts throughout Mexico and the Caribbean and I would rate Barcelo Maya Complex at the very top of all of them.

Grand Sirenis Riviera Maya: Grand SIrenis Riviera Maya

Great resort with clean large rooms. Lots of great activities as well as amazing nature and wildlife. The beach and pool close to the beach are pleasantly quiet. Lots of walking because it's a huge resort. Avoid the high pressure sales reps at the desks in each building who want passports and credit cards and time for their sales pitch. Spa is overpriced. Arrival was disorganized and time wasting because the transportation stopped at too many hotels. Similarly departure was disorganized. We [... read more] had waited for the hotel to transport our luggage to the lobby for the departure, but ended up carrying it ourselves because it would not have arrived in time for us to leave.