Riu Caribe Cancun: Riu Caribe

This resort is up to the standards of all the other Riu resorts in areas of service accommodation, etc but fell short of our requirements. If you are fair skinned or dealing with someone in a wheelchair it would be best not to go to this resort. There is very little coverage available at the pool and makes it necessary to either book your place at 5am or shuffle your chairs to "chase the shade". More importantly, the resort is in several levels both inside and out of the main building. Ther [... read more]e are ramps which are sufficient for strollers but they are WAY TOO STEEP for wheelchairs. Especially if the adult in the chair is heavier than the helper. Particularly dangerous is the ramp leading to the main dining room and the bottom of this ramp is only a couple of feet from the plate glass wall of the restaurant. One slip could be disastrous. The staff are wonderful and will help whenever they are there but you can't get to the pool without using ramps and they are not always handy when outside. One other thing I didn't like was the square glass dinette table with 2 wooden slat-back chairs in the room instead of comfortable chairs. This was really a problem when we wanted to relax in the room. Needless to say if you don't have any problems in these areas you will enjoy the resort. It has many thing going for it and if you've already been to a Riu resort you will not be disappointed.

Riu Emerald Bay: Beautiful spot!

The location of this resort was awesome! Right on the beautiful beach! There is shops and restaurants a short walk from the resort, and we felt safe leaving the resort without being on a designated tour. The waves are okay for surfing if that's what you like, and good for just playing in the water as well. The resort had a huge variety of food for breakfast, lunch, and dinner, but did not have any "sit down" restaurants. They are all buffet. Overall, a great resort!

Senator Puerto Plata Hotel: Great resort great people

Hotel grounds was just beautiful.felt like we were in the rain forest. I loved the gorgeous lush mou rains that we can see anywhere we were in the resort. Staff from waiters. Cleaners to entertainers and bartenders were incredible We have nothing but great things to say about the riu bachata. A wonderful 7 days with many memories .

Riu Emerald Bay: Nice hotel

Great hotel..enjoyed our stay.changes Ned to be made in the Elevator an they have to stop locals from vacationing whilet Canadians are on vac...not nice when they started comming in...even the food changed

Riu Merengue: Perfect resort

This is a beautiful resort which I have stayed at before. Friendly staff, long beach with both shade and sun. Food was wonderful with lots of selection and options (riu bachata breakfast and lunch along with pools, bars, etc included). Shows were quite good (don't miss the diva, magic and audience participation ones). Rooms were very well kept, current and large. No problems with water, a/c, etc. Room fridge and bar were stocked daily). Town is not far ($25 one way or $40 return) but you can als [... read more]o take the bus. 40 minutes from the airport. Small shopping street with the standard tourist items. Offers all the basic tours. It is a little isolated tho but great in my books if you just want a relaxing get away. Sand is tan (not white) and water not as clear as other places such as Mexico and Cuba (which I don't mind). Dive shop on site. Lots of water sports as well. Highly recommend. Taking a group next time.

Riu Emerald Bay: Beautiful Hotel

Second time stay at this hotel..nice stay only complaint is the elevators...so slow waiting for them and to many locals vacation there the same time Canadians do...as for workers they are awesome......

Riu Palace Cabo San Lucas: Our trip

The resort was gorgeous and well kept, our room was amazing. The weather was phenomenal the entire time we were there about 30 degrees and sunny. When we arrived on the Monday we noticed a LARGE military vessel parked out front of the resort that stayed there for the next 7 days and did not move and at one point there was 2 of them. We then began seeing Marine helicopters that flew over our resort at least 8-9 times day, low enough that we could see right in to the helicopter and Marines walking [... read more] up and down the beach patrolling. When we were in town one day we saw 4 armored trucks with Marine Military men on the back and machine guns that were also patrolling the streets. When we asked what the military presence was for no one on the resort knew or they would not tell us, it wasn't until we spoke to a local man who lived in Cabo who told us what was going on. He told us that Mexican police officers were fired because they had been working alongside the Mexican cartel. In response to this the Mexican Cartel made a threat against the Riu Palace saying they would take it over by the end of April. We were terrified when we heard this as we were there in April and considered coming home. I am unsure of the validity of what the local told us, but all I know is that there was STRONG military presence the entire week we were there and I know it was for a good reason!!!!! I was nervous the entire trip and it was the furthest thing from relaxing due to the above dangers. In addition to this the beach is INCREDIBLY dangerous, DO NOT swim in the water. My husband actually saved a mans life who was drowning from the undertow and had been pulled in to the water from where he was standing high up on the beach. The lifeguards will not come and help since they warn you that you are swimming at your own risk. Stay away from the water and take a walk 20 minutes down the beach where it is calm and safe to swim do not risk it!

Riu Flamingos: Second time and still amazing

I love this resort ! It feels like a small town staff is amazing very clean also . Rooms are standard but who stays in their room anyways ! Beach is great the pool is amazing and if you have kids they have their own pool. Lots of activities shows and a dance club please go and experience for yourself and the food is awesome

Riu Santa Fe: Great vacation!!!

Was hesitant at first as rooms appeared dated but they were so clean that it made up for the older decor. Food was good. Large variety. Pools were great. 4 on total. Drinks plentiful and good. Staff were friendliest I have ever seen. Close to town and can walk it on the beach. Water too rough to swim but 5-10 min walk to the right has a roped off area to swim. We did and it was great.

Riu Palace Costa Rica: Great Stay!!

My husband I and stayed for 2 weeks at the Rui Palace. We stayed two weeks as we were aware that it far from some of the major attractions. They do however have many things that can be done around the resort if you are not staying as long. The weather was amazing, food was good, entertainment was good, room was comfortable. 4 stars from me!!

Riu Palace Cabo San Lucas: Riu does it again!

We loved this hotel and had such a great vacation in Cabo. Literally, we did not see a single cloud the entire 7 days we were there. The weather was great, the hotel was great, the food was great (loved the Indian), the pool was great, the room was great. We had the best hotel maid, who took great care of us. Thank you Iris! It was a working holiday for me and I arrived to find that there was no desk in the room. They brought me a little table and a chair, which was very nice. This is not a hote [... read more]l you go to to swim in the ocean. Not that it's impossible and don't get me wrong, the beach is beautiful and very clean, but there can be some really rough waves and the water is cold. I'm usually a beach person, but the pools are very nice with great views. A cab ride into the city is 250 pesos each way, but there's also a public bus that costs about 15 pesos. There is also a Walmart within walking distance of the hotel, which came in handy because we forgot our sunscreen. We went into the city and took a water taxi around Land's End (El Arco) for 260 pesos each. The tour agents will try to sell you a sunset dinner cruise for between $50 and $90 US, but it didn't seem worth it.

Riu Palace Paradise Island: Incredible

Amazing place, good food, friendly staff and people The beaches and places we visited is great, I was very excited to shop for friends and family, brought back a lot of souvenirs, will definitely go back for a visit Enjoyed my stay

Riu Santa Fe: It was great.

It's quite a nice hotel. They changed our room without any problems. Our 1st room faced the back and we wanted morning sun and a view. Sports bar made awesome cappacinos (with bailey's of course). Bldg 7 and the infinity pool was really young and not our cup of tea but the middle pools were great. Overall I would go back but had issues at the airport with the scam artists in security. They can take your money without any recourse and they will tie you up until you pay. You'd think will all thei [... read more]r bad press they may welcome visitors more.

Riu Santa Fe: Party resort.

Hotel was nice. Well kept and great scenery. Food was ok. Nothing special. Front desk staff were very inconsistent and not helpful when issues arose such as problems with rooms ie... two twin beds pushed together and calling it a king bed.. not accept. Took 3 days to change rooms to a proper king bed. Beach was not great. Vendors harrased you all day of you sat down there and there is no escaping it. They set up directly in Front of resort so you can't even see the water as they stand in  [... read more]Front of beach chairs. Drug deals galore on the beach. Not safe to swim as waves are to big all the time Pool bars are full of 20 years olds drunks all day partying to hard. Good resort of you want to go get smashed, party, do drugs and not relax. If you want to relax do not go here.

Riu Santa Fe: YOU WILL NEVER BE DISAPPOINTED

This is my 3rd trip to the Rui Sante Fe. The resort and rooms are clean. The staff very friendly. The restaurants are clean and have a wide variety of food choices (all Great). The pools and activity staff are amazing. I had no issues with towel or availability of lounge chairs. The weather is amazing not a cloud in the sky.The view is spectacular. I would definitely go back again.

Riu Santa Fe: Great Resort

Great place. Only complaint is the doors could have been better insulated for sound in the rooms - could hear people in the halls much too well. Had a great time. The beach is nice but the waves are big.

Riu Merengue: Excellent holiday

Holiday started great. Room was always very clean, fresh towels daily, they would stock bar fridge every 2nd day. Never had a bug in our room the entire time. Excellent water pressure and always hot water whether morning or night. Food was remarkably good. Breakfast omellettes were fantastic, fresh pastries, coffee pot brought to your table. Smoothie bar. Lunches were okay but if you get a chance to have the special lunch made by the pool at noon, that was a nice surprise (cooked chicken,  [... read more]paella, Mexican pasta and all with a special punch drink). Dinners were very good at buffet. They tried to add different foods nightly, Saturday was the best w a Mexican night. Only went to Steakhouse restaurant because Italian was closed at the Village in mid April. Steakhouse was nice (definitely not Cnd Steak) but no complaints. Wifi was best early morning in lobby and two devices only. Lots of people rely on phones etc so lobby can get busy. Bars were all well stocked, most staff spoke pretty good English. They had different drink specials. The slush machines are okay but as soon as you add the booze they are not as slushy. Beer is Presidente but very good. Saw three shows and you can watch at either resort Merengue or Bachata, they seem to alternate days. (Michael Jackson, African and Magic Show.). All excellent. Unfortunately little to do as far as activities for kids but that could have been because we were in April. Spent most of the time on beach, ping pong, volleyball, and basketball. Village pool is the quietest all pools very clean and you can get fresh towels whenever you want. We didn't have to get up early to reserve a chair at pool. Village tons of chairs and same at beach. Garden area or bachata the chairs under the huts went first. Overall for the price we paid for a family of four we had an excellent time and no real complaints. I would give this resort a solid 3.5/4 star

Riu Emerald Bay: Nice place

The hotel was nice. The food was good. The biggest disappointment was when we checked in. We were put on the second floor which would have been fine,providing my view didn't consist of a concrete wall. WhenI asked to be moved to a room with a view, they said that was the roomI paid for... Two other couples that travelled with us, received rooms on the 12th floor... and paid the same price. I returned to the front desk, and told them I would pay the 400 pesos per night for the upgrade, but that  [... read more]I was very disappointed. The gentlemen upgraded us to the 10th floor, handed me my cc, and said there will not be any upgrade fee. Antonio at the pool bar, was absolutely amazing!

Riu Emerald Bay: Riu - clean accomodating resort

The hotel was impecably clean, the staff was extremely friendly and helpful. Cleaning staff went out of their way to ensure that the guests were happy (Elizabeth) would return for another visit, the beaches were cleaned daily, the pools as well. Overhaul good value and exceptional friendly people

Riu Palace Mexico: Great Resort

Grounds and beach amazing food was absolutely perfect some trouble with air conditioning in room able to change rooms without difficulty close to shopping no complaints staff awesome to deal with friendly and courteous