Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Private  - 

Verified Purchaser

Riu Palace Antillas: Great spot. We had a great time

The hotel was very good. The restaurants, especially the steak house were exceptional. We had a great time. The beach was very nice. The pools were okay, need to be cleaned during the day. Would highly recommend.

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Private  - 

Verified Purchaser

Riu Palace Aruba: Beautiful Resort

We loved the view from our balcony! We spent most of our day at the beach in the ocean. We were walking distance to the Buttery Farm, the market in town and the Bird Observatory tower. Great Location!

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Private  - 

Verified Purchaser

Riu Merengue: Awesome and amazing resort

The resort was a beautiful, no complaints what so ever. The flight with Sunwing was perfect and on time. Anyone who does not like the resort don't know what they are talking about because they are wrong. Staff are more than friendly and would help in any way they can. Food at buffets and ala cartes was excellent. Very very clean rooms. Beaches were beautiful. I would definitely visit this resort again in a heartbeat. I can't say enough good about it. It was just a fantastic trip. Also, [... read more]

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Private  - 

Verified Purchaser

Riu Emerald Bay: Excellent resort

We had a great and relaxing vacation. Food was plentiful and a great variety. There was something for even the pickiest of eater. I was worried because my son has a peanut allergy, the chefs were there to direct us to peanut free meals. The grounds were well kept. Rooms were dated, but they were clean and very large. My children loved the place. Fantastic time!!!

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Private  - 

Verified Purchaser

Riu Emerald Bay: Beautiful!

This was my fourth trip to Mexico and this was one of my favourite resorts! Incredibly beautiful, clean, and friendly. Bar staff were great! Huge rooms, make sure to stay 5th floor or higher to watch the incredible sunsets.

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Jojo  - 

Verified Purchaser

Riu Playa Blanca: Great time!

Our trip to riu playa Blanca panama was great. The resort was clean and very modern. The staff were very friendly and felt like family at the end of the week. Drinks were great, food was decent- though was hoping for some more seafood selection. Pools were beautiful, beach wasn't as nice as other places I have been but the view from our ocean view room was gorgeous. My only complaint is the lack of bathrooms throughout the resort. When drinking, once you break the seal, ya gotta go often, and ba [... read more]

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Cindy  - 

Verified Purchaser

Riu Palace Mexico: Had a great time!!

The Mexico Palace is beautifully situated and very impressive, our room was close to the beach and overlooked the grounds. The only draw back for the week was the noise at times it was loud as they were hosting weddings but it was usually quiet by 1 am. The food was unbelievable and the Jacuzzi tub in the room was well used, we did have a few ants in our room as I think the previous occupier may of left food out but they came and sprayed and it was fine after the first night.

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Jordan  - 

Verified Purchaser

Riu Emerald Bay: Excellent hotel

Friendly service, great selection of food. Rooms clean and cool. Kids club was great as well as lots of loungers and pool space. Drinks were good and plentiful. Overall excellent time and all staff were helpful and friendly

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: it is one of best Resort that we staied .

every thing well organised except Beech .it was dirty un clean without serving guest with cold drink they have to go beside pool and get some drink when they coming back it gets warm. rest of situation were normal.

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Our best resort after 40 years of travel !

Our room ocean front was great, the service was superb all around, the grounds were beautiful . The food, whether in the cafeteria or the specialty restaurants, was very good. And of course the weather was great for the full 7 days.

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Private  - 

Verified Purchaser

Senator Puerto Plata Hotel: wonderful resort.

i thought everything was good about the resort was good except the food was a little under-par for my liking. the pools and beach were nice along with the drinks and service. very clean resort and all the staff were friendly as well, on the scale from 1-10 i would give the resort a 8.

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Sim1  - 

Verified Purchaser

Riu Merengue: Funny Vacation

The check in was quick and fast. They brought us drinks when we arrived. Our room was close to the beach and buffet. They offered hand sanitizer all the time. Lots of traditional/authentic Dominican food. Friendly cleaning staff. Rooms were cleaned well. Our cleaning lady was the sweetest lady. We received bottled water every day. There's a cute veranda to dry your clothes. The grounds were well kept on our side. Pretty vegetation and very pretty colours of the buildings. You felt like you were  [... read more]

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Private  - 

Verified Purchaser

Riu Montego Bay: Better than Expected!

Our Booking with trip Central agent Jack Gentile was spot on, he delivered every thing as promised. Sunwing check in was swift and uncomplicated. We did have one issue however, with the ability to book excursions onboard flight. I would not recommend it if attending this destination Riu Montego Bay. Although it was designed to save us money from $122. USD at the resort we paid $107CND on the plain. The Sunwing Nexus agent at the resort was not happy with us. We found the same excursion and bette [... read more]

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Jade eyesz  - 

Verified Purchaser

Riu Merengue: Muy bueno!!!

Gateway to Atlantis!!! This PARADISE has been carved out of the cliffs of larimar! The beaches is absolutely perfect! Little to no vegetation in the water! If it rains during the day, it's only for 5min and then it's bright and sunny! The food!!! We got 4 places to choose from and then 2 more at the other resort we had access to! Never bored, always something to do ( massages, spa treatments, kayaking, paddle boarding, ping pong, beach volleyball, just to name a few) the staff was very friendly [... read more]

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Private  - 

Verified Purchaser

Senator Puerto Plata Hotel: Good resort

We thought the resort was good for the money.At first we had no air condition ,so they fixed it as the best that they could and the ceiling fan wasn't working at all,so they replaced that with a new one,which made all the difference in the world.The food was great ,the resort was very clean,they were always cleaning the floors and washrooms everywhere.Our room was good the maids did a great job daily with them,and they were very friendly.The only thing we would like to mention is that they seeme [... read more]

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Private  - 

Verified Purchaser

Riu Cancun: Gorgeous resort!

Just arrived back from the Rui Cancun. This was my 3rd time there and and my friends first. The hotel is amazing . Beautiful decor throughout. The staff so very friendly. I was quite impressed with Marlene a waitress at the buffet restaurant she actually remembered me from a trip 2 years before and asked how my girls were doing. Megial the pool waiter was so sweet . Views from our room on the 15 floor were breathtaking. We had a great time

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Rendav17  - 

Verified Purchaser

Riu Merengue: Another great trip

The Riu Merengue was great. The staff are extremely helpful and friendly. The grounds in the Merengue Garden are well kept. The flowering plants were in bloom making for a very pleasant setting. The beach is constantly being raked to keep it clean, the water was warm and pleasant. The quality of the food has improved since our stay last year with lots of choice to suit every taste. All in all the Merengue Gardens is our resort of choice and we will be returning next year.

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Sean2017  - 

Verified Purchaser

Riu Flamingos: Great service, good food, rooms to be improved

The layout of the resort is great. Family / kids friendly, 2 pools (one more of a families with kids type of pool), decent variety of food and extremely friendly staff. Activities and competitions during the day to keep folks entertained. Daily shows at evening by the crew (main area) and "guest performers" by the lobby area where nice. Location is not bad (it's a resort area, hotels are a bit isolated). Located very close to Bucerias village and the town of Puerto Vallarta with a fairly short  [... read more]

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Colette  - 

Verified Purchaser

Riu Bambu: Very nice, BUT

Very nice resort. The staff was very friendly and entertaining. Just 2 issues. Only 2 sheets on the bed. Talking to other guests there is an extra blanket in the closet. We had no extra blanket. Asked housekeeping staff for a blanket. No luck. Asked the front desk twice. Again no luck with the promise of "yes seniorita right away", NOPE!! So we froze all week. If we turned air off then the room was too hot, so we chose to freeze. Secondly I left a pair of earrings behind in a drawer. I emailed  [... read more]

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JoAnne 40  - 

Verified Purchaser

Riu Reggae: Just a fantastic place

We stayed in April at Riu Reggae and had great temperature the whole week .The staff are great people and make your stay even better .The rooms are nothing fancy but new ,kept clean ,spacious and had 4 bottles of liquor so no complains there and we had a garden view by the fence that turned out to be a great ocean view from the top floor and we saw lots of cruise ships go by at night .The grounds are also well kept with lots of fresh trees and plants but will be better when fully grown (still ne [... read more]

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