Couples Tower Isle: Best Vacation!!!!!!

The resort was just beautiful. No negatives at all.. Rooms spotless, and turn down service each night. Food was excellent, mini bar always filled, and King bed very comfortable. Always hot water, and Shower was awesome.. Tower Isle was so nice. Food excellent and drinks too. We will certainly try to return, depending on cost. The staff were the best we have ever had... and we have been travelling since 1995

Sandals Jamaica Ocho Rios: Feels like home

We have been to this resort 8 times. The service and the food are first rate. Lots to see lots to do or places for quite if that is your thing. The rooms are clean and well maintained. Beach is great but could use a few more shaded spots. Staff are helpful and upbeat.

Sandals Jamaica Ocho Rios: Good resort great food nice pools great transportation system

Grounds were very nice,public areas were very well laid out easy to use,dining was to Sandals standards.We stayed on the road side of the resort would like to see more transportation for guest requesting rides up the hill to their rooms.

Sandals Jamaica Ocho Rios: Dissappointing

Dissappointing! Room Service took 2 hours for food to be delivered. Our beverage fridge was never re stocked, always had to call which was very frustrating Beach towels never replaced unless we asked Our pool was dirty on arrival, we had to remove debris from filter daily So noisy with the golf carts n Hop vehicles driving, So fast up and down the hill with loud mufflers French restaurant chicken Cordon blue so dry n burnt. Was not the typical wow factor of Sandals Resorts that we are [... read more] accustomed too. A few guests had Glass beer bottles in pool and at swim bar , nothing done. (Drunk as hell) Rules ... No glass bottles in pool area ummm I guess it's ok! So sad we feel we wasted our money ! On a good note we had a great time with our great friends and our BUTLERS WERE AWESOME Moira and Sheana

Bahia Principe Explore Jamaica: It was an Okay Resort! 40% staff very slow and rude!

When we arrived we were excited about the Grand Bahia Principe as my girlfriend had visited before. However on this occasion we aimed to experience the hotel and its amenities with the view to get married at the Grand Bahia. We mentioned this to the front desk and unfortunately we were booked into a poor room, location was not good, right above the main lobby where it was very noisy and view was not great. On the second day we asked to be moved, but no rooms were available, however we got  [... read more]moved on the third night, this meant we still hadn't unpacked our bags. The rooms in general were ok. Had to complain a couple of times to get coffee and towels for the room. One member of house keeping staff said it wasn't their job to help with those requests and told us to go and ask reception. Some of the staff members were really rude, felt like they didn't want to be there. During breakfast, lunch and dinner, many times we had to wait to be served with drinks, cutlery. The drinks were all watered down, and would require one to drink all day to get to a tipsy level. Breakfast wasn't the best, felt like left overs from the night before. The whirl pools weren't working, the entertainment got cancelled on multiple occasions due to weather (they could have just moved indoors), the smell of damp carpet was really really really bad, the sand felt like fake sand. Overall, the experience was a 5/10. Not sure if we will consider this hotel for our wedding or not, still pondering, thinking maybe it was just a one off experience, who knows... Thank you, M&V

Grand Pineapple Beach: Awesome time

My husband and I had an amazing time at Grand Pineapple in Negril. The only thing that can improve is the food. It was just ok but other than that amazing. Will definitely go back again. Thank you Ron and Shelly James

Sandals Jamaica Ocho Rios: Great Vacation - Nice Resort

My wife and I enjoy our 7 day vacation at Sandals Ochi. Personnel/Staff are awesome, friendly, genuine. Food was excellent, with lots of choice. Drinks were also very good. We didn't really go to the beach and spend the majority of our time by the pool and it was very nice, clean. Rooms were good, but there's a little room for improvement - we had some issue with lack of hot water, noisy ceiling fan, pool with some algae - rooms were clean and bed was comfortable - but a little bit more emp [... read more]hasis need to be put on room maintenance, making sure all is functioning properly; maybe time for some renos. Bottomline, we would go back again, as we enjoyed ourselves - great vacation.

Sunscape Splash: Fantastic

Fantastic trip. Great water park and friendly staff. We really enjoyed ourselves. Restaurants were good, beach was beautiful and we upgraded our room to a suite which was definitely worth it!! Thanks Sunscape!

Sandals Jamaica Ocho Rios: Loved every minute of it !!!!

The resort was amazing....our butlers Alshane and Ormondo were super, especially Alshane. All the staff were very helpful. The highlight of our trip was the catamaran excursion. Absolutely loved it!! The only issue we had was the Southern kitchen restaurant, specifically the ribs I ordered, all fat, no meat. Other than that the restaurants were great. This was our trip of a lifetime as we cannot afford Sandals but we wanted to go all out this time.....Sandals did not disappoint !!! Hopefu [... read more]lly someday we can do it again :)

Hyatt Zilara Rose Hall: WONDERFUL EXPERIENCE!

Everything was perfect! The service was a highlight of this resort. Everyone is very happy and willing to help! We loved everything about this place. The separate area for Adults only was fantastic. Lots of choices and places to roam around!

Sandals Jamaica Ocho Rios: Fantastic property with amazing staff

I absolutely loved Ochi and would go back in a heart beat. Loved all that they had to offer. Only issue I did have was dinner at Kelly's was 7:15pm and didn't get out of there until 10:15, way to long.

Hyatt Zilara Rose Hall: INCREDIBLE PLACE!!!

I was so IMPRESSED with the Grand Accomodations; The Activities were fantastic, Yoga, Power boot camps , Reggae dancing, the Beach and pools were gorgeous, the drinks delicious, THE FOOD options were over the top amazing; I have already told my Mom about it; I will be going back for sure.. everything about this resort is fantastic! The staff are AMAZING and the place is so accomodating ; I felt like a princess the entire time there!

Sandals Jamaica Ocho Rios: The People are What Makes it 5 Stars

My wife and I just returned from Sandals Ochi Beach Resort. It was the third Sandals we've been to and we had a great time but it wasn't the resort itself that made the trip memorable, it was the people. This was our first trip to Jamaica and we really didn't any preconceptions as to what to expect. My wife's parents and another couple went along with us and we were just looking to relax and enjoy as much as we could. The vacation ended up having a mix of very positive and partly negative el [... read more]ements. I'll break it down fore review: Getting There Getting to the resort after landing in Montego Bay was painful. It's a long drive. On a good day it's probably 90 minutes. When we went, there was a kite festival going on which jammed traffic and extended the trip to over two hours. It was somewhat entertaining to watch cars, trucks and big buses passing us on both sides of our bus while police at the side of the road just let it happen. It's amazing there aren't far more accidents. The Resort Layout Sandals Ochi is two resorts in one. There is the hillside butler village and great house, which used to be a separate resort until Sandals bought it. Then there is the original beach resort. The two pieces are separated by the main road that runs through Ocho Rios and you go back and forth using The Hop, which is a shuttle bus. The system runs well and we never waited long to go from one side to the other. Even though the Hop is efficient, we found this division in the resort to be a real impediment to taking part in a lot of activities. Most of the nightly entertainment occurs on the beach side. After an active day in the sun, we often did not have the energy to wait up, get on the bus, go beachside for the show and return. I much prefer just being able to walk to whatever is happening. This element is probably the one that will prevent us from returning to this particular Sandals resort. The Resort Facilities The resort provides a wide range of service and activities. Everything from a spa to water sports, golf, other games and activities has enough to keep you as busy as you care to be. Even just staying around the pool or the beach can keep you active as the Playmakers roam around and engage guests in various games. We had no complaints at all in this area. Guest Rooms We stayed in the butler village in a four unit building with it's own pool. Of the three Sandals I've been to, this one was probably the most dated as far as the accommodations were concerned. The suite we had felt "old" and while comfortable was not what I would consider luxurious. For the first couple of days we had no hot water and the air conditioning system had a hard time cooling the living room. We raised these matters to staff and they worked quickly to resolve them. We eventually got some hot water but it was never really sufficient for a good shower and certainly not a bath. We heard that some units had problems where they had too much hot water and couldn't make it cool enough. It seems that the upper units got less hot water and the lower ones got more. Our private pool needed a good cleaning before any of us would use it and on the third day we were there someone came by and scrubbed the algae off the walls. Restaurants There are a lot of restaurants available serving different styles of cuisine. Overall, the restaurants and the food quality were very good. Each restaurant had its own distinct styling and ranged from glamorous to casual. We ate in a different one each night and had no complaints about any of them, other than for slow service in one, but we were on vacation and in no rush. The People When we went to Sandals Halcyon years ago we fell in love with the people who worked there in St Lucia. Then we went to Emerald Bay the year that it opened and had a distinctly different experience as the Bahamians seemed far less outgoing and engaging. The staff at Sandals Ochi brought back the magic. I have to say that everyone we met who worked at Sandals Ochi were simply amazing. They were incredibly friendly and approachable. My wife and I got to learn a lot about Jamaica just from speaking to the staff every day. By the end of the week it was like talking to old friends. And they weren't just friendly, they tried really hard to make sure that anything we needed was provided....from the resort General Manager through to the grounds keepers. I can't imagine a better team to work with than the Sandals Ochi team. They were simply awesome. The Best for Last We stayed in the butler village and were incredibly lucky to have Shenae and Moria as our butlers. These two ladies were the highlight of our vacation. To say they were our butlers is a disservice. More accurately, they were Jamaican ambassadors, cultural representatives and great new friends. Shenae and Moria provided anything we needed and many things that we never even thought to ask for, working invisibly to us, setting up little surprises that made us smile. They would stop by to see how we were doing and then stay and talk, answering all of our questions and giving us insights about Jamaica and the Jamaican people. My wife and I renewed our wedding vows while we were at Sandals Ochi and Shenae attended the ceremony after driving us over and walking us to the gazebo where it took place. At the pool, we also had cabana butlers. Richardo and Odeon also were incredible. Basically, anything that comes across as a negative in this review was far overshadowed by the incredibly positive experiences we had interacting with the staff at Sandals Ochi. Final Impression We loved our vacation and especially the people that we met. You will not regret staying at Sandals Ochi, but I'm not sure that I would go back. The split resort concept and the drive to get there are the two factors involved. I suspect that we will go back to another Sandals in Jamaica. We are thinking about Sandals White House...though I hear the drive to that is pretty bad as well, but there is a helicopter option which we might try.

Hyatt Zilara Rose Hall: 5 Star all the way!

The Hyatt Zilara hotel has it all! Visited with friends and everyone agreed the food was simply incredible! Lots of fun activities, beautiful beach area...Loved it! The staff were simply the best! We all felt so welcomed! We will be back!

Bahia Principe Explore Jamaica: Nice resort

My sister and I had a wonderful time at this resort . Staff were very friendly and always asked if we were enjoying our stay . The only thing I didn't care for was smelly carpeting in hallway . Otherwise the resort was great !

Melia Braco Village: Wonderful resort!

The resort was breathtakingly beautiful, clean and with wonderful staff who made our vacation very memorable and personal. The food was delicious and perfectly prepared with wonderful presentation. Our room was pretty, clean and with a gorgeous garden view. The entertainment was captivating and exciting. I enjoyed Melia Bravo Village very much...and will return one day.

Bahia Principe Explore Jamaica: Nice Resort!

Although this resort is very large the food and grounds were excellent. One thing we found while staying is that if you miss breakfast there is nothing to eat until lunch is served. Staff were very friendly and always willing to please. Plan your routes accordingly and be sure to book your a lacartes first thing as they fill up fast or so we were told. Our room was on floor 7 in building 13 which is in the center of the resort over looking the pool. Beach was ok but no bar close. Overall g [... read more]ood time good people but would prefer a smaller resort as I find the quality is better not having to serve an army.

Sandals Jamaica Ocho Rios: Great Resort

Great Resort from the rooms to the service and the pool area. Loved the restaurants we ate at: Kelly's, Valentino's, The Sky Terrace, Southern Table. We spent most of our days at the Great House Pool and enjoyed the daily activities. Service was outstanding at the restaurants and the swim up bar.

Grand Decameron Montego Beach: Royal Decameron Montego Beach

Nice small size hotel/resort. No waiting in line for anything. Great food. Comfortable room. Friendly staff. Evening shows were a bit lame. Hip Strip was underwhelming. Lots of pushy vendors. Hired a taxi for a non scheduled day trip to Negril. Well worth the money. Highlight of the trip. Have lunch at the "Canoe" beachside restaurant. Best food of the week and they make Ceasars!

Grand Pineapple Beach: Sweet Jamaica

The Grand Pineapple is an excellent hotel with fantastic staff who are friendly and take care of all your needs. Food was awesome, facilities were clean, beach area was great. I would definitely return here again!