Playa Pesquero: Bonafide 5 star

This was by far the best all-inclusive trip I have been on. Everything was absolutely perfect. The weather, the beach, the staff, and the food (surprise surprise) was fantastic. I am always thankful when I visit Cuba because the people are just so loving and giving. Bottom line: I would highly recommend.

Sol Turquesa Beach: Beautiful resort!

First, the grounds and design of the resort are beautiful. You can swim in the top pool (5 in total) and see the ocean. There are pools of different depths, quieter and more lively ones. Nicest pool set up I have seen at any resort. They did have some issues with algae growth, but two pool guys worked tirelessly to keep them clean. Hopefully they can figure out why it keeps occurring. The beach was very close, white soft sand, snack bar and drinks on the beach. Also beach volleyball and free wat [... read more]ercrafts available. Staff at these venues were friendly and helpful. The rooms were clean, modern, nicely furnished, and well maintained. We were lucky to get a room near the pool, 400 section. It is possible to be distant from the activities. In that case, you need to walk or take the golf cart shuttle. There are also lots of stairs from the main lobby to the lowest pool/beach area. If you are healthy, not a problem. If you have mobility issues it may be a challenge. The food, what Cuba review doesn't discuss the food, was very good. Frank, the Domincan/American executive chef has a great staff and managed to provide excellent varied food all week long. We loved the fresh juice bar every morning. Salads, fruit, pasta, pizza, rice, vegetables, cheeses, cold cuts, and different meats, were freshly prepared every day. You will not get the same food for 7 days, it's a different meal every day. They have 3 "a la carte" restaurants: italian, romantic and seafood. They were all very good, I liked the romantic the best. They also have snack bars on the beach and the main upper pool area. Limited menu, but fresh and nicely prepared hamburgers, hot dogs, and fish. The bars are well stocked and they make many mixed drinks. The beer was ice cold. Lastly, the entertainment. It was excellent. They used an outdoor piazza as well as a mostly indoor theatre. The travelling troupes that came, were professional and entertaining. A big improvement over past trips to Cuba. This hotel is well managed, clean, and well maintained. You will see the Manager Federico running around the resort making sure guests are treated well. The staff are professional and courteous, they appreciate tips, but are not rude if you don't tip. All in all, a great resort.

Club Amigo Atlantico Guardalavaca: fun time as usual

great staff, comfortable room with a view, the new tea room is a relaxing place to get away from it all, the Ashley Café & piano bar is a great place to stop before or after dinner. beautifully kept grounds & a fabulous beach....my favourite place to go & meet up with friends and make new ones.

Brisas Guardalavaca: Loved it!!!

Stayed in the Garden view villa. Beautiful room on top floor. I loved pretty much everything about this resort. Food was delicious, gardens are breathtaking, awesome gym, beach was beautiful, every night they had different entertainment that was fun to watch. Not the same ole same ole. Very little shade around the villa pool and would be nice to have some shade at the tables around the beach restaurant I would go back to this resort in a heartbeat. This resort has something for everyone.

Playa Costa Verde: Good vacation

Nice room,well laid out resort,fantastic pool and beach Average buffet and real good alacarte restaurants especially the Japanese Lots of bars to choose from,pool bar needs improvement for better service Lots of activities and excursions to choose from Friendly staff and travel reps are very helpful,front desk helpful too

Sol Rio de Luna y Mares: amazing

Beautiful well groomed resort. Food is excellent with many different varieties. Staff is wonderful and helpful. Beach is beautifully kept with a restaurant and bar at your fingertips. I highly recommend this resort. I've travelled all of cuba. To me this is one of the wonderful stay i had

Playa Pesquero: Hard to Leave

I had the best time at Playa Pesquero, Thank you Michael Jose and Dayma for making the best Mohito's on the island and putting up with Karaoke's as they sung into the night. accommodations and food were amazing and the snorkeling on the reef in front of resort kept me busy all day thanks again

Sol Rio de Luna y Mares: great!

Everything was wonderful as usual, except they were having issues with the air conditioning. Although they were trying to get it fixed we had a 21 month old with us and a room that was 100 degrees with humidity at 100% it was a little tough. We were able to sleep in a different room one night, so that was definitely helpful. This was a minor issue and has not changed my opinion on the resort or the people in anyway and I hope to be able to go back over and over again.

Playa Costa Verde: Relaxing family getaway!

Although this resort is not brand new it is lovely all around. Rooms are spotless and the grounds are immaculate. The Cuban people as always are warm and welcoming and do everything they can to make your stay the best. We changed rooms our first day to be closer to the pool and buffet since we had a five year old with us. The switch was smooth as can be.

Playa Pesquero: Our 5th trip to this resort. Amazing people.

Nice big resort with lots of dining options. Some premium items were limited. Beautiful grounds usually well maintained. Spacious rooms, but resort is starting to show its age. Maid service was great!

Aston Costa Verde Beach Resort: Verry happy for goin i will go back

I read a lot on this Hotel forums and all and what a surprise it was better . I travel 10 to Cuba and for the stars it given you get A LOT . The grounds are very clean dito for the pools . Beach is nice its not varadero but way better then St Maarten. The staff all were very good and on the ball everything went perfect . Foos is not a probleme there everything i had was great .

Club Amigo Atlantico Guardalavaca: exelent resort

my room was good, servis room perfect, servis bar and restorant was nice ,besch very nice,service people were very nice . i liked too much this resort. I think I 'come again there and I recoment all my frends to come and enjoi this beutyfull resort Club Amigo Guardalavaca

Club Amigo Atlantico Guardalavaca: Meh

Parts of the hotel are pleasant. The boardwalk is nice for strolls, the beach is nice and well maintained, although the proximity to the bar could be better. In my opinion the resort is far too spread out and therefore disorganized. This was my 7th time to Cuba, my first to this hotel. The room was musty, the wall and window leaked, the cleanliness was sub-standard - this was the dirtiest room I have ever encountered in Cuba, although I go for the beach not the room. I read reviews before going, [... read more] and although I am usually pleasantly surprised the poor reviews here are unfortunately quite accurate. I personally think you can find much better hotels in the Holguin area or other parts of Cuba for not a whole lot more. I will not be returning to this hotel, however you can still relax, have a lot of fun here and meet awesome people.

Sol Rio de Luna y Mares: Amazing resort, very nice, excellent location

Good food,very nice people, clean beautiful beach. Rooms are old, but clean. We were there 10 ears ego and it is still very nice hotel, what we remember from last time. They change little think. We hade excellent holiday.

Brisas Guardalavaca: Great place for families with children

Stayed at Brisas Guardalavaca for 11 nights, in the Villa section (2 rooms - 1 senior couple, 1 family with 2 kids (age 7 and 13)). Resort has something for everyone, many restaurants and stores, great coral beach (good for snorkeling), tennis/basketball/games room, massage/hair salon, internet, etc. Staff was nice and friendly. Especially liked the overall landscaping and the walkway promenade all along the beach connecting several resorts. There is a small local market a short walk away, and s [... read more]everal stores just outside the hotel on the main road (also walking distance). Villa rooms are comfortable and clean, food was -well-Cuban resort style but there was a good variety (people usually complain about food in Cuba, but I have never seen anyone stay hungry at a resort). Entertainment also offered quite a variety (Cuban, international, opera, a-capella, hip-hop/breakdance, synchronized swimming ballet, magic shows, etc. - my kids were quite amazed, performers are quite talented and friendly). From the resort, we took a 1 day catamaran tour to Antilla island, included a lunch/beach and safari trip. Best resort features - beach and staff. Overall, a great place. I would return.

Aston Costa Verde Beach Resort: we loved it, the resort was everything we wanted

clean, great food, excellent staff, drinks were really good, this is resort that it has everything for everyone, very helpful staff, great buffet, bartenders very friendly, very good great excursions, reception was quick and fast

Aston Costa Verde Beach Resort: Great resort

All good we have a little girl with us and she was having a great time. Night time enterteimant was not the greatest we wish for more music and dancing not only disco there was a lot off oldery people there and we like to dance to

Playa Costa Verde: Playa Costa Verde

We have travelled for over 14 years to the Caribbean! Never were we so disappointed as we were at this resort - we were a family of 6 - reserved 3 rooms over 45 days before going and when we got to the resort, the 3 rooms were in different buildings. I had to go to the front desk and beg, and I mean beg, them to put us in one building. Not only that, we had a senior who was 80 years old and as the week went on, had trouble walking back and forth from our building to the lobby, where all the acti [... read more]vities were. We asked that if someone could drive us back to our building as there were 4 golf carts there not being used. This was at the end of the night and they had said no, and we asked to speak to the manager and the manager actually drove us back. On a positive note, the bands in the lobby every night were really good, but the front desk do not no how to treat paying guests. A lot of money spent and the trip was very stressful as a result!!!

Sol Rio de Luna y Mares: Exellent resort

Excellent resort, amazing staff and food. I love it and will remember for a long time. I will come again with my husband and family friends I love the white beach sand and the surrounding coconut. The fish and the vegetables are fresh especially pumpkin delicious. I love the aqua show which is spataculous . I love it love it.

Club Amigo Atlantico Guardalavaca: Pretty vacation resort

I arrived at Club Amigo Guardalavaca at 10 pm on TMR package vacation from Montreal on 22 April 2015. About 40 guests disembarked the bus and three of the guests had not been input into the computer despite us having the hotel voucher as proof. After everyone else had been processed, it was after 11 pm when the Reception staff, 3 ladies and one man turned their attention to our dilemma. I was the last person to be served and got my room just before midnight. I was very weary, overly hot and when [... read more] I went to find my room 2099, I realized I only had my carry-on in hand. I immediately returned to Reception where I remembered leaving my black purse on the counter where Mara checked me in. I spotted my purse sitting on top of my suitcase across from Reception. The area was empty except for the four Reception clerks and a bellman who was leaning on the counter chatting with Mara. The other two ladies wore glasses and Victor was sitting at a computer by a telephone. I was relieved to see my purse and suitcase under their watchful eyes. I can banked the staff and went to my room. Reaching my room, I opened my purse to ensure that all was intact. I removed my wallet which contained my Passport, return flight ticket and currency. I came to Cuba with $180 Canadian dollars and some Canadian change. At the Holguin airport, I exchanged $100 CAD receiving $78 CUCs. My wallet has several compartments so I had a separate zippered spot for each currency and my coins. Everything was where I put it at the airport EXCEPT the four $20 dollar Canadian bills I kept in reserve if I needed to convert them later. I searched throughout my purse and wallet to no avail and concluded the Canadian bills had been removed by someone else when the purse was left at Reception. The following morning, I reported the situation to the TMR rep, Lorena. I accepted 50% of the blame for forgetting my purse at the Reception counter but very disappointed that money had been stolen. Lorena made a report in her book, apologized and agreed with me that we could not prove who stole the $80 and that was the end of the matter. The week at Club Amigo Guardalavaca was very enjoyable despite the rough start. The grounds are beautifully kept; the ocean and beach are stunning. Weekends are crazy on the beach as the hotel allows the public to sit under the shade palappas while the paying guests are left without shade. Many bus loads of people from Holguin flock to the beach for the weekends and leave their picnic garbage and empty rum bottles laying in the sand. There are no security guards on the beach to control people. Monday thru Friday, it is mainly tourists on the beach and they are more respectful of the environment than the Cuban citizens, sadly. The Bungalow section was closed leaving the Villas and Tropical section in full operation. The buffet was reduced from three to one operating which was very congested and full but enough food was available throughout the mealtimes. I could not make even one a la carte reservation because guests before me had been allowed to book up the entire week on our first day. There was only one a la carte out of three operating due to the low season. I had to change my room on day two because the air conditioner in 2099 did not work and my first night was very hot. I got the run around from Reception about changing until Maintenance confirmed to them there was no air con. The hat took till after lunch on day two. The ladies at Reception ignored me standing and waiting to be served until finally one lady told me to go see the man and pointed to Victor, who was the only staff interested in looking after me. Throughout all, I remained patient and calm but inwardly very annoyed at the extremely poor Customer Service when staff are presented with a problem. Victor, however came through and after speaking to Mail tenance, he gave me room 1073 which was pleasant, cold and comfortable for the duration of my stay at a he hotel. The nightly entertainment was very good. One evening, it was synchronizes swimming in the pool and other evenings, it was beautifully spcostumed dancers and Latin music. The disco was popular after the show until 2 am and many young people made their way there to dance. I would return to Club Amigo because the price was the best deal over the other resorts in the area and it is a very nice resort. The theft was partially my fault for leaving my purse at Reception despite only staff being in the lobby at the time I got my key to find my room and was away for 20 minutes. Be watchful of your things, have low expectations for good customer service at Reception and you will otherwise have an enjoyable vacation due to the guests you meet and spend your time with. I did have a nice week because of four friendly ladies from Montreal who were also traveling solo.