The grand bahia principe was an amazing resort. The staff were very friendly and helpful. The grounds were Immaculate, food was amazing. Entertainment was never ending. Would definitely go back to this resort. Loved it all!!!!
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Cookie3 -
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Bahia Principe Explore Punta Cana: Disappointing
My husband got sand flea bites all over his legs!! The place was huge, have to take a trolley everywhere!! Not always clean, toilet didn’t work in our room and had to go ask to get it fixed twice!! Room keys didn’t work had to get them reprogrammed twice!! Overall disappointing and will not go back been to much better resorts!!
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Alanna -
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Bahia Principe Explore Akumal: Rocky start but all turned out well in the end!
In advance, sorry for the long review!
I visited this resort from May 5th through 12th, with my fiancee.
Check-In: We had booked a deluxe junior suite, which is located in the adult only block of rooms. When we checked in we noticed our building location was not even close to that block of rooms. The young man checking us in was not upfront about it. We eventually were able to speak to a manager and that type of room was not available. She originally said they *may* have one available the[... read more] next day. We were upset because it was a higher cost for that room type. She did say she would provide a credit that could be used at the spa or lobby shop, which to me isn't really a great solution. I will add, it also seemed as though she was hoping we'd stay in the first room, commenting a lot find the regular room just fine. Frustrating response, in my opinion. We were able to switch the next day, though it was a bit of an inconvenience because we had to carry around passports and wallets and what not in between giving up our first room and the second.
Rooms: Very clean, stocked well. Cleaned well daily, except one day I left the towels on the floor because they were getting smelly. This, according to a sign in the bathroom, signifies to please switch them for fresh ones. They were simply hung back up. I did like having a little snack of a bag of chips in the room if you didn't feel like going to the snack bar. Butler service was excellent, they made sure to have our issues with the AC and shower draining dealt with well and quickly.
Buffet: Excellent variety in the main buffet! I am not gluten free but noticed they had gluten free options, as well as many vegetarian options, we never went hungry. I will say Los Corales, which is breakfast/lunch buffet in the adult only area, had far less options, and had slower service. Still wasn't bad, though. The main buffet does get busy at lunch time, I feel like people from Sian Ka'an (which is far away) come there for lunch. I was under the impression we could only use the buffets on our own resorts, but I could be wrong. 24 hour snack bar had a decent selection.
A La Cartes: Arlequin is EXCELLENT. Also went to Cozumel and Mikado on Coba which were good. I will note that a table near us at Arlequin had someone gluten free and they provided wonderful service and had many options for her. Side note, if you book your a la cartes on the app, go to the PR desk to get the tickets printed out. It makes it easier when you get to the restaurant. Also, if you email the resort ahead of time (info on the Bahia website), you can book your a la cartes within 2 weeks of your stay!
Pool: Found them very clean however the two family pools had very limited shaded spots. Could use a few more umbrellas. There were the most activities and music at the main pool near the lobby. The adult only pool is a little more calm. There are a lot of shaded spots but if you want them, get there by 6am. I will note that the staff do enforce the adult only factor, contrary to some reviews I've seen.
Beach: Plenty of chairs in the shade near the infinity pool beach area, however that is not the best part of the beach for swimming. The main beach area is best, and also has the most acitivies like yoga, zumba and water aerobics. If you want a very soft beach and a large/deep swimming area, this will not be the beach for you. Also, I noticed it was red flag almost every day even though the waters were quite calm. Not sure if they just didn't change it, because many were out in kayaks and catamarans. Decent snorkeling, I saw many fish, a crab and some squid in the adult only beach area. I am all about the beach at an all-inclusive, and unfortunately the beach is the only reason I wouldn't return to this resort.
Bars: Excellent!! There are many around. Servers around the pools and beach (they may just be in the adult only area, I'm not sure) were wonderful, and almost any drink you could name the bartenders could make it. Great quality alcohol and drinks are definitely not watered down.
Entertainment: The nightly shows were great, particularly the Michael Jackson Shows. I also recommend the Mexican Fiesta night up at La Hacienda (the main village area for all 4 resorts) which happens every Thursday, though you do have to pay 18 USD each. Can't speak to the disco, I was always too exhausted by 11:30 to go! I found it was mostly couples, weddings and family groups, and was lively but not really a party crowd, in case that's what you may be looking for!
Resort overall: Very clean and well maintained. You will see iguanas, coatis and agoutis. Loved seeing them, and don't worry, they certainly don't bother anyone. Compared to the Bahia property in Punta Cana I found this one more spread out and therefore less conducive to walking, but with frequent trolley service and informative maps it was no issue. Just know, this is A LARGE property! I like large resorts personally but I know many don't. You could easily stay on Akumal, but I like seeing the other resorts and the main village area. Compared to the stall and shop sales people in Punta Cana, these people are not pushy AT ALL! It is a very comfortable environment.
Safety: There are many security guards, and they check who comes in and goes out thoroughly. I know there are a lot of reports about safety in Mexico but I felt safer here than in Punta Cana. We did two excursions and felt very safe with them as well!
Other: I spoke with PR at the resort about my fiancees birthday while we were there. They put a banner up on the door with balloons and put sparkling wine and chocolates in the room! All in all, the service is excellent and I did not find the staff expected tips at all. If your Spanish is rusty, I found 99% of the staff were fluent in English and many fluent in french.
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Rocket -
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Bahia Principe Explore Punta Cana: Fun In The Sun ..... GOING BACK !!!!!!
We originally booked the Grand Bahia Principe Punta Cana but we had friends staying at the Grand Bahia Principe Bavaro. The hotel manager was so nice and switched us over at no extra cost when we first got to the resort. The resort was fantastic, the food was great, the A La Carte x 3 was excellent (our favorite was Italian and Steak House) The room were very clean and quiet for the evening. Enjoyed the pools and also the drinks at the pool bar. We will definitely be going back next year[... read more]. Thank You TripCentral and Air Canada.
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CountryPat3 -
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Bahia Principe Escape Ambar: Ambar Blue is an Amazing Resort
I decided to spend my vacation this year again at the Luxury Bahia Principe Ambar Blue. Last year O stayed at the Ambar Green the sister resort to this one. It is a great
Resort as well but farther from the beach. In 2016, I stayed at the Ambar Blue and it was great then. This resort did not disappoint me this year as it is still an excellent resort. Both these resorts are adults only. The beach is fantastic with its 42km of fine white sand with not even a pebble for its entire length. Y[... read more]ou can walk for miles in either direction. The bar service is excellent with all top shelf liquor. The grounds are kept immaculate by the grounds staff. I should also mention the the beach staff kept the beach cleaned of sea weed every day. The staff in the lobby are excellent and very good at their jobs and I I found all staff are very helpful, friendly and always a smile on their faces. The guest services staff booked all my a la carte restaurants quickly and efficiently with the a la Cartes that I requested. I love seafood and they made sure that I knew Tuesday nights
were the Gala food nights at the Palymera Buffet restaurant with all the seafood and meat dishes that you would ever want. The bar tenders are very quick and efficient at their jobs. The room cleaning person that I had, Sandra is excellent and very good at her job. My room was cleaned very well and early every day with the exception of one day. I understand on that day a lot of guests left the resort to fly home at the end of their vacations. This put her a bit behind schedule. I did not consider this a big issue. She made sure that I had lots of towels, toliteries and the room cleaned excellent every day. The supervisor Watson ensured that any issues no matter how small were taken care of immediately. I left a good tip every day for room cleaning staff and other staff. I will stay at this resort again in the future. Just a side note. I booked my vacation thru Melissa Alexander and Trip Central and will continue to book my future vacations with this company. Sincerely, Patrick
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Private -
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Bahia Principe Escape Ambar: Amazing resort
Excellent service, food, drinks, rooms very clean, and the beach is to die for (their staff always keeps it clean and safe).
Exceptional room buttler and maid service. They exceeded our expectations on all our requests. Main buffet restaurant staff in general not so friendly as in Cuba. I would recommend this as an opportunity for improvement in this area.
The French restaurant has the best personnel as far as meeting and/or exceeding customer satisfaction. They went out of their way to acc[... read more]ommodate us, and that was greatly appreciated by my family!
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Private -
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Bahia Principe Explore Legend: Beautiful Resort
We really enjoyed staying at this resort. The food was good. No complaints. Room was very nice and spacious. During our stay, the power kept going out for approximately 5 minutes at a time, not sure why. We had no face clothes. These are the only 2 downfalls that we experienced. We would most definitely return to this resort. We would rate this resort definitely as a 5.
Everything about this resort was perfection. The beaches, the food, the friendly staff, the room, the pool.. honestly couldn't get any better than Grand Bahia. I've been to several Caribbean Resorts, and this one has impressed me the most with the outstanding staff that makes sure our trip is one to remember.
We're already thinking of coming back next year. To anyone who's looking for 5 star service, this resort is the place for you!
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Krista -
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Bahia Principe Explore Jamaica: 3rd time a charm
Third time at this hotel, great chain. Good upgrade for repeat guests as well as champagne and chocolates in our room for anniversary. So much has changed since our last visit in 2014. They’ve added some really great amenities like a kids waterpark, which was fun for both adults and kids alike. Service was excellent, everyone smiled and said hello. Food was great, lots of choice and all well prepared. Jerk chicken was delish. Entertainment crew worked hard to entertain everyone, from bonfires [... read more]and beach parties, activities galore, but not pushy to become involved. Front desk was quick to attend to any issues, they even call you to see that everything is good. Great snorkelling on the beach, or nice white sand for swimming...would I return for a fourth visit....absolutely!!
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Private -
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Bahia Principe Explore Coba: Wonderful resort
The grounds, buildings and rooms are well kept and cared for. The staff are very helpful and friendly. Very easy to get around resort with their trolley system. Activities at pools and nightly at resort and Hacienda were great. Very relaxing vacation.
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Carter -
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Bahia Principe Explore Jamaica: Another successful visit
We have stayed at this resort in the past. This being our 3rd time. And once again it didn’t disappoint. The beach was nice as always. The new kids water park was a lot of fun for the kids of the friends we were travelling with. The only real issue which wasn’t the hotels fault was the out break of flying ants(they call them rain ants) in our room. They came quickly. The resort sprayed our room but at 12:30 in the morning we awoke to them all over our bed. They moved us to another [... read more]room right away. It’s funny now but my wife was a little freaked out.
The staff were friendly as always. The food was good. We will definitely be back again especially if the price is right
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Private -
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Bahia Principe Explore Tulum: Great stay
Excellent clean grounds, great food in a la carte restaurants and buffets, good entertainment program. Large pools. The beach is average, some days lots of seaweed. Overall great stay in this huge resort complex.
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SueDan -
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Bahia Principe Explore La Romana: Outstanding Resort
We were quite happy with our stay at the Luxury Bahia Principe Bougainville. We had originally purchased the trip for the family resort Grand Bahia Principe La Romana but upon our arrival we were pleasantly surprised that we had be upgraded to the Adult Only resort. We had stayed there the previous year and and thoroughly enjoyed it. We were also surprised that many of the staff remembered us especially my husband who has a very distinct moustache that they all loved. The staff was very attent[... read more]ive to our every need and we can't say enough about the Animation staff they always encouraged us to participate in the activities and actually remembered our names by the end of our vacation. We would highly recommend this resort to anyone. The al a carte restaurants were very good, and the buffet was good as well.
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BrendaB -
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Bahia Principe Escape Sian Ka'an: Great vacation!
Stayed at this resort in the Penthouse suite. Beautiful grounds, the rooms were extremely large and clean and the staff is amazing. The food at the buffet was great - lots to choose from and the restaurants we tried were also very good. We have been to Mexico many times and this is definitely a resort we would return to. Also adults only so very relaxing around the pool. Went down to the beach one day. Unfortunately they are having a real problem with seaweed right now and while they are doing e[... read more]verything they can to keep the water clean, the seaweed is piled up on the beach so it's not very attractive. Still, once you were in the water, it was clear and lovely.
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Scottcarole46 -
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Bahia Principe Escape Aquamarine: Great vacation
Great resort , excelent food ,service and staf. Would go back in a heart beat. Love love love the beachâ¤ï¸ For a big resort getting around was a breeze with transportation provided. Looked forward to breakfast every morning and couldn’t wait for lunch or supper., food was great
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Private -
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Bahia Principe Escape Sian Ka'an: Great Trip
Once again, we had a wonderful relaxing week at Sian Ka'an. The staff are amazing and always smiling and willing to help with anything we wanted. Check in was very quick and efficient and we were taken to our room which was very clean and located right across from the Sushi Bar pool. We spent our mornings at the Akulmal infinity pool and swam in the ocean. Then we would come back to Sian Ka'an for lunch and spend our afternoons by the Sushi Bar pool The food everywhere was fresh and delici[... read more]ous. We tried a lot of the restaurants and every one of them was great. We enjoyed the trolley rides over to the other three resorts and found all the drivers to be very pleasant. We would definitely return to Sian Ka'an and would not hesitate to recommend it to anyone who wants to get away for a great holiday.
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Normee -
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Bahia Principe Explore Coba: Super resort
Had a wonderfully time this is our 3rd time to Bahia, food and drinks are great. Staff very nice and friendly, room super clean,grounds very well kept. The staff work so hard to keep the beach clean due to the seaweed global problem. Will return in the future.
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Private -
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Bahia Principe Explore Jamaica: Amazing resort
The resort is beautiful, the room are very nice and the house keeping did a great job cleaning our room, the food was nice they had a lot of variety to choose from, the pool was great that’s where we spent most of our day swimming and drinking at the pool, the beaches was nice, the wedding day went great and it was beautiful, they did a great job putting the wedding together, the only thing that wasn’t that great was, when you call front desk for anything, they take a long time for them to b[... read more]ring you anything, for hours. The fight home sucks, we were stuck in a hot plane for two hours because of a malfunction to the plane. Overall we had a great time in Jamaica.
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Les Macleod -
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Bahia Principe Grand San Juan: bahia principe rio san juan
The resort was excellent.Food was probably the best we have ever had.The only things was the air conditioners in the rooms are near your head therefore making it hard to sleep, usually they are located away from the bed on another wall.The distance to the resort is a drag but you get to see the rest of the island so it's exceptable.
We were taken by surprise because when we got to the airport we discovered we had to fill out the tourist card and the claim form, which we thought the air Canada r[... read more]ep should have given them to us at the resort.
The beach is much like beaches in Canada not white sand but brown sand with shells, but that being said we had lots and lots of loungers to choose from anytime of day.Service at the resort is top notch with many cheery staff to help you.Air Canada had some delay issues both going down and coming back.
Question:Why when you pay extra money for seats in emergency exits on all airlines they give these seats up when the doors shut.We have paid a lot of extra money for these and they are given so easily to others, who should be made to stay in the seats they booked or have been assigned to.I understand if they overbook then they need a seat but if there is enough seats then they should not be moved to a seat I paid extra money for.This has happened numerous times.
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Private -
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Bahia Principe Grand Bavaro: Great stay at the BP Ambar Green!!!
Everything went extremely well...the BP complex is huge but it was well kept, clean, excellent service and staff! Our requests were all met in advance. Only difference we found this time was that a lot of the drinks were really sweet (sweeter than normal) but managed to find something to enjoy!