Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Katarina  - 

Verified Purchaser

Sunscape Puerto Plata: Average

Please note - I take an all inclusive trip with the girls once a year and have visited ten all inclusive resorts in various areas of the Carribean. The Barcelo is showing its age. Rooms are roomy but damp and old. The restaurants are okay. Same old food being recycled at the buffet. The buffet has limited fruits and the selection gets tiresome. The beach is nice. Plenty of chairs and great for walking. The vendors are always around but you get used to it. I am not a very picky person. I look for [... read more]

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LisaBetty  - 

Verified Purchaser

Sunscape Puerto Plata: Great vacation

The hotel was nice, it was clean, not fancy rooms, but you are only in your room to sleep. Staff were very helpful and friendly. The nightly entertainment was good they get you involved in the dancing.

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Morty58  - 

Verified Purchaser

Occidental Caribe: Not Impressed

- Started with a 6 hr delay in the flight to Punta Cana - The bed was so bad that we had to stuff pillows at our sides to stop us from rolling into the middle. We ended up sleeping on the bed sideways - Balcony door was broken and would not lock. We were on the second floor and used the room safe - Cold water cut out while taking a shower - Water was leaking from the light fixture in the bathroom above the sink - Alarm clock in the room had no power cord. I asked for one but it didn't come  [... read more]

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Mschlumpf  - 

Verified Purchaser

Occidental Caribe: Beautiful Grounds!!

The grounds were absolutely beautiful, the food at the buffet was good but the a la carte restaurant food and service was even better. The rooms were not very nice, outdated and the freezer in the fridge was broken and the mirror in the bathroom was also broke. There were also not enough beach/pool chairs to accommodate all the guests at the resort. Aside from that we had a great experience! The rock climbing and trapeze was fun! The massages at the spa were excellent. The beach is amazing and y [... read more]

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Johnny Paspalovski  - 

Verified Purchaser

Barcelo Solymar: Friendly resort

It was my second time to this resort , the staff are all exceptional , the beaches were nice . The food may need a lil upgrade but I had a relaxlimg vacation. Would go back In a few years need to explore other destinations. Rating this 4 out of 5 stars.

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ROSSCO  - 

Verified Purchaser

Barcelo Tambor: BEST TRIP SO FAR

Well where do I start. This was the first time we have traveled to Costa Rica and It wont be the last. After a 5 hr plane ride to San Jose We were greeted by Nolitours and off to the Ferry at Puntarenas. Great scenery and lots of hills. The ferry ride was more than an hour but beautiful view of the gulf of Nicoya. Wish we had the option of flying direct to Tambor and save more time to enjoy the Resort. Arrived at Paquera and off to Barecleo Tambor. Arrived and had no problem booking in to our ro [... read more]

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Lola03  - 

Verified Purchaser

Sunscape Dominican Beach: Exceeded our expectations

We stayed at the Barcelo Dominican Beach March 4- March 11, and were extremely happy with our stay. We traveled with 3 couples and were impressed right off the bat when checking in they were able to get us all king size beds, even though our package was for doubles. We stayed in block 7, the room was great, ac worked perfectly, water pressure a little weak. The grounds are impeccably kept, music on all the pathways. 3 different buffets, 5 a la carte ( food was good no complaints and a big select [... read more]

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Montejay  - 

Verified Purchaser

Barcelo Solymar: Okay but not great

If your looking for nice beach and greT location this is good spot The room cleaning is poor The beds are uncomfortable The pillows are more like tree logs Recommend you bring your own Food is good but desserts are poor Waiter staff is good Lobby is pretty with a live music nightly

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Jack Carter  - 

Verified Purchaser

Barcelo Solymar: barcelo solymar in Varadero

The food was the worst food at any resort i have ever been to and I have been to many. The staff were the most unfriendly staff i have ever encountered. The resort was not clean but the actual room was ok. ie. some guy dropped a plate of food on the bridge over the pool and it was still there the next morning when i was walking out to the pool. The fridge in the room was not plugged in so nothing was cold (they knew we were coming, plug it in). the shower doors almost fell off. Water came out fr [... read more]

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Hulagirl  - 

Verified Purchaser

Sunscape Puerto Plata: Great resort!

The hotel was very nice, clean and the people that worked here are amazing! The a la carte restaurants were fantastic!! We ate at them all, and enjoyed every meal. The room was spacious, and the cleaning staff did an excellent job. We would love to go back again!!! We even had friends staying locally come to spend the evening with us.

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Barb274  - 

Verified Purchaser

Barcelo Karmina: Fantastic Resort!! Very Beautiful Grounds

Karmina Palace is a beautiful place! Grounds are very beautiful, pool areas and beach are very nice. Not a problem to get chairs if you get out if bed before 9 or 10am.. Restaurants are very good, with lots of choices for everyone. The rooms are nice, but have a step down to sitting area, or beds if you have double suite.. My girlfriend had to buy a nightlight for safety reasons.. This hotel is very busy, with lots of large groups travelling together

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AlanB  - 

Verified Purchaser

Barcelo Maya Colonial: Great Holiday

Overall an excellent place to stay. Service was great, food was good (not great, but good), pools we fantastic, beach was was good, lots of activities to do if you wanted, and the staff were very accommodating.

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Barbara1944  - 

Verified Purchaser

Sunscape Puerto Plata: very nice resort with super friendly staff

This resort exceeded my expectations in every way! I was there APR 23-MARCH 01. The staff were all smiles and were particularly impressive with children; they treated everyone in a friendly and professional manner, (even when customers were demanding and rude). They all seem to speak at least three languages and work very long hours, six days a week. They appreciate tips and toys, pencils etc, but do not seem to expect it. The entertainment at night is very impressive, and the activities during  [... read more]

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Laylamarie  - 

Verified Purchaser

Occidental Caribe: Great place!

The Barcelo Premium provided my boyfriend and I with a great experience during our stay in DR. Beautiful beach/pool area, amazing a la carte restaurants, and friendly staff ! I would return to this resort

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Canadaman243456  - 

Verified Purchaser

Sunscape Dominican Beach: Need to speak spanish

The beach/ocean was really nice but the employees were not very nice to you if you did not speak spanish. I went last year to a different resort and i had a much better time! Even the guests all spoke spanish so it was really hard to talk to people. They also clean your rooms super super late in the day.ex: you spend all day at the beach/pool come back to your room and they haven't or they're cleaning it at 5 pm. It was really frustrating happened all week.

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TinaT  - 

Verified Purchaser

Sunscape Puerto Plata: Staff needs to improve on customer care

The resort was beautiful and being in club premium is definitely the way to go. The selection of food was excellent. As for the service and friendliness ... that is something to be desired. I found staff at this resort were rather rude and really didn't seem like they wanted to help you. The staff at the "Italian" ala carte were down right horrible and beyond rude. We sat and waited and waited .. people even got up and left due to the poor service.

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Melanielynn  - 

Verified Purchaser

Occidental Caribe: Amazing Resort!!

Everything is great about this resort! That staff was excellent. Pools and beach were perfect and didn't have to walk long to get anywhere. Entertainment was not as good as it has been in the past years at this resort but overall I love the resort!

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Lambo77  - 

Verified Purchaser

Barcelo Solymar: Barcelo party!

Stayed in the villas, maids were very nice kept out rooms clean and stocked up with beer and essentials. The A la carte restaurants are your best bet, we personally didn't enjoy the buffet food it all tastes the same :S Not a whole lot of entertainment during the day, but the disco was pretty busy at night. The booze was a steady flow but they tend to run out of vodka:( All the staff was very friendly, and helpful! It was a huge party all week, we went during spring break so there was lots of yo [... read more]

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Jiji  - 

Verified Purchaser

Barcelo Bavaro Beach: Great place to relax

Very quiet section to relax, if you want more action ... Just need to walk to the Bavaro Deluxe. Only comment limited access to catamaran and food are not always clearly identified could be a concerns if you have some allergies or food intolerances such gluten. But the is a rich varieties of food and drinks to satisfied everyone

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Patches  - 

Verified Purchaser

Barcelo Maya Palace: Wonderful vacation

Facilities were great, service was excellent, food was terrific. Beach is crystal clear and view of the fish was remarkable. Plenty of things to do while on site. Shopping exercise rooms etc. Would return again for sure.

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