Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Memories Jibacoa: Wonderful staff!

All the staff at the resort were amazing!! So kind and accommodating!! They really made my solo stay a very pleasant experience!! I will definitely be going back one day. The nightly entertainment really pleasantly surprise me. There was a themed show every night. A lot went into each and every one - choreography, costume design/makeup and audience interaction!!

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great Beach - Cuban Food

I had hoped that a 5 star resort would have better food. I guess not. The Japanese Alacarte was great. The International Alacarte was terrible. People were leaving in between their meal, because the food was so bad and the service was so slow. The beach was great. The pool was great. The chairs on the beach are getting old and saggy. The towels were new. That was nice. Our room was OK.

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Steelersguy  - 

Verified Purchaser

Paradisus Princesa Del Mar: Paradise

Beautiful resort, nice and clean, a bunch of specialty resturaunts. 24hr snack bar (burgers, hotdogs, grilled cheese, sandwiches). This resort is one of 3 in Varadero that has an actual bank on site (24hrs) so you get the best exchange rate. Waiter drink service on the beach, and a beach bar. Beach is all sand, water weed free. Some first floor rooms have private hot tubs outside on their porch. Lobby bar has more variety of drink, but it costs a few bucks (Crown Royal, CC, various other bra [... read more]

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Mlm9918  - 

Verified Purchaser

Hotel Tuxpan: Third trip to Tuxpan

I am a repeat guest at the Tuxpan Resort . The reason I come back is because of the wonderful staff . The rooms are basic and the elevator never works but they are clean and a little exercise is good . The beach is absolutely gorgeous, lots of chairs available. The pool is clean and refreshing . It was not the high time for travel so the resort was not at capacity . My friend and I were the only Canadians on the resort . The food was ok , def gets monotonous after 14 days . We did attend the [... read more]

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Private  - 

Verified Purchaser

Starfish Jibacoa: Great Time

This is our first all inclusive resort and trip to Cuba. We travelled with seasoned travellers who have returned to this resort several times. It is a nice quiet place, beautiful seemingly private beach (we felt alone on the beach always!). The staff were always very pleasant and friendly. This is not a party resort, although you can have a good time too. The food is what I expected in Cuba and was prepared for based on other travellers; I was never hungry, always able to find something to eat [... read more]

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Iwona555  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Good value for the price!

Very nice resort, friendly service at the front desk, rooms were fine, cleaned later in the day not in the morning but good job, buffet restaurant great service and very good food, enjoyed morning fresh fruit juices, bakes fantastic, good selection of items. Romantico restaurant I would suggest some music in the background (perhaps romantic music) food just ok, Italian food was good but the best a la carte turned out to be Caribbean restaurant. Bars could have more servers as it was always lined [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Recent Trips to Sanctuary Grand Memories Varadero

Although we had a good time we most likely will not return to this resort. Pros: -private Sanctuary beach was nice, water was lovely -food was good for Cuba standards -most of the staff were very pleasant -sanctuary pool was nice -bed very comfortable -air conditioned lounge was very nice, air conditioning in room good -entertainment in lounge was good -main buffet was good (a la carts so so), a la carte breakfast at Sanctuary - very good, ---drinks in lounge very good, coffee very goo [... read more]

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Private  - 

Verified Purchaser

Memories Jibacoa: Exceptional resort in Cuba

The accommodations were very good and well maintained. The three á la carte restaurants were excellent and Le Gourmet restaurant exceptional. The staff all over the resort is very conscientious and helpful, but some are even more attentive than others, friendly, but always professional.

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Dublin  - 

Verified Purchaser

Playa Vista Azul: A very good resort

This hotel was excellent. The location was perfect. It was very clean and the food was goo. I would definitely recommend it to other people. The time of year we went was also good because it was not too busy. the staff were friendly and helpful.

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Rhonda123  - 

Verified Purchaser

Playa Vista Azul: Great resort

Loved this resort. It is fairly new. The beds were comfortable. Our maid Leysi was excellent. Wifi was resort wide which was a nice surprise. The food was quite good. Good selection with many dishes well done. Seafood was excellent. The staff was friendly, very helpful and provided good service. The only negative was the bar fridge was suppose to be stocked daily with beer and pop. Never saw any beer except one day when I happened to have returned to the room when the fridge was being stocked a [... read more]

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Kevin  - 

Verified Purchaser

Roc Barlovento: Treatment great

Hotel and pool could use a facelift, grounds are ok. On the positive sides, beach is amazing, staff is very curtious and helpful, can always find something to eat......................................

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Robbo  - 

Verified Purchaser

Hotel Bella Costa: Will never stay there again

Very unkept resort, Grass was 2’ long in places. I have 3 kids ages 4-9, there was no kids club operational, only one entertainment activity at 930 nightly with nothing during the day to entertain the kids or adults. Pool had no water in it for 10 of 14 days we were there. They did offer to switch us hotels but my family of 15 was with us and it was really difficult to keep us all together. This was my 2nd time to Cuba and the first time was a cheaper resort that was way better. Save y [... read more]

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Private  - 

Verified Purchaser

Memories Jibacoa: My piece of heaven in paradise

My most humble and sincere thanks to all the staff at Memories Jibacoa. The perfect home like resort where I am spoiled and pampered on a daily basis. Great staff make for wonderfully clean rooms, many exciting beach activities, superb nightly entertainment and super great meals. The Diamond Club dinner and all special perks were amazing and so very appreciated by me. Meeting new friends, catching up with returning guests are all part of the charm and mystique of this tropical gem. Gracias David [... read more]

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PennyTim  - 

Verified Purchaser

Paradisus Princesa Del Mar: BEST VACATION EVER !!!!

The resort was beautiful and clean. We booked royal service and would recommend The Paradisus Princesa Del Mar to all !! Nothing bad about it. Even the food was not what we were told to expect for Cuba very good selection with the 5 ala carte choices with the royal service. Bars were always good service with very friendly service from everyone especially our butler Yasnivy !

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Faith  - 

Verified Purchaser

Paradisus Princesa Del Mar: Beautiful Resort

The grounds were immaculate and the staff was friendly. Had a problem with staff honouring our room upgrade. Talked to management, they agreed to honour the upgrade after a discussion. Beach was beautiful. Tempanyaki restaurant was fun. Pro tip: don't order the lobster dinner.

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Private  - 

Verified Purchaser

Punta Peninsula Varadero: Enjoyable

Nice beach, nice infrastructures. Would need minor renovations. Good variety of food. Nice staff. You can get beer and food 24/7. Had a great time. Bring bug repellant for the mosquitoes. Never forget you are on a tropical island and in Cuba, if you want the comforts of home, stay home.

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Rhonda50  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Great Resort with amazing staff

The staff totally make this resort. They are friendly, happy to help and seem to know what you need before you do. The grounds are kept immaculate. Food is good. The 24 hour bistro is great and the food there is also good. We would definitely go again.

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Shell47  - 

Verified Purchaser

Paradisus Princesa Del Mar: Not a 5 star

This hotel is in much need of an upgrade. I had a great week but def not a 5 star. Rooms and property needs lots of work, pool is full of mold, food is bland and staff seem miserable. They ran of of cola, club soda, brandy etc all the time. Sand fleas on the beach are horrible but the beach is gorgeous.

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Gilandus  - 

Verified Purchaser

Los Delfines: The worst place I've ever been to.

The service was terrible and the workers know it and don't care. Our room was a standard room...however we did not have hot water...the hairdryer didn't work and the bar fridge didn't work....I asked for another room and they said tomorrow....I go back the next day and she said no rooms available...then I asked for a hairdryer and they said ok but never got one...I asked 2x then gave up...i said will I get hot water and the response was it is a big problem on the side we were on but never offer [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Fantastic place!

Enjoyed myself immensely with my siblings and partners. The resort staff were very friendly and catered to all our wishes. The singing barman is a crowd favourite. Loved my room with ocean view. Food in Cuba has much improved over the past few years.

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