Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Sarah23  - 

Verified Purchaser

Occidental Caribe: Great Resort!

Beach was stunning. Food was great especially the a la cartes. Tons of entertainment and staff was awesome. Shows were great at night - more so when they involve the crowd. Drinks are good and tons of alcohol in them. Big resort but definitely fun.

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Steadytravelers  - 

Verified Purchaser

Barcelo Bavaro Palace: very nice resort

Hotel was great. Rooms are great. Resort credits are a sham. And is only really a coupon book with discounts. Special restraunts were ok. The golf coarse was great. It was free with the package.But you had to pay 65 us each for cart rental. Mandatory. Clubhouse best food of the whole resort.

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Ajbaldasso  - 

Verified Purchaser

Barcelo Solymar: one of the best yet!!!

the check in was easy, we were late arrivals, given a room in the dark, and off to the town to calle 62 for the evening. the next morning, we were put on a list for an upgrade room , and received it by 200pm that day. the buffet was ample for us, as no need for a la carte. there was plenty of variety and we were spoiled by everyone. I would go back with an upgrade to a bungalow for sure . there is no need to comment on the beach, as in varadero you cannot go wrong with any of the resorts along t [... read more]

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Rascal44  - 

Verified Purchaser

Barcelo Maya Colonial: Five Star all the Way

A beautiful resort with awesome pools, kids waterpark and amazing beach. The food was A1 with lots and lots of variety at every meal. The beach buffet and bars were close to the pools and beach and a delight to eat and drink at. The theatre and entertainment was a highlight. The grounds are mature growth and very well kept and the walkways made it so very easy to get around. Everything seemed so close to get to. The maids were wonderful and couldn't do enough for you. Really appreciated the in-r [... read more]

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Schnappy  - 

Verified Purchaser

Occidental Caribe: Disappointing

Pool area and beach was amazing. Resort was pretty close to the airport. Disco was very fun. Rooms were not very nice. Food was not very good. Most staff were not overly friendly. Entertainment was poor

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Kitchener Traveller  - 

Verified Purchaser

Barcelo Maya Beach Resort: Beautiful Resort

We had a wonderful experience at the Barcelo Maya Beach Resort. The rooms were clean and very comfortable and the resort was well organized and beautiful. The weather was perfect and the we were not bothered by anyone selling us junk on the beach. The food was excellent and we were cared for by happy and attentive servers at the buffet restaurants. The specialty restaurants were interesting and served a good alternative to the buffets. We had a great day off the resort touring Xel Ha nature rese [... read more]

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Acdunner  - 

Verified Purchaser

Barcelo Maya Beach Resort: Great stay!

Very nice hotel, pools and beach were very nice, and staff was very friendly and accommodating. The maya and Caribe side were more modern décor, while the tropicale and colonial were the more traditional Mexican décor, it was nice to have access to all 4. The a la cartes were fantastic! would stay here again, huge resort with lots to do We did have our bag stolen at the pool, but can't blame that on the resort!

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Hprt2015  - 

Verified Purchaser

Barcelo Maya Beach Resort: Very nice resort!

Grounds were lovely, beach was gorgeous, staff friendly, everything always nice and clean but...room was damp with the humidity, air conditioning quality might have been better and we had trouble with our phone even though it was replaced twice. I would definitely recommend this resort!

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Petie  - 

Verified Purchaser

Occidental Caribe: Our stay at the Barcelo Punta Cana february 2015

We had no hot water in our room for 4-5 day's. The bus that took us to Nicole's we had to book our seats, when we were to come back the bus was smaller which left 4 of our members left behind as I had to wait over 1 hour for my husband to come back to the resort with our room key. when I bought the internet they asked me which 3 day's I would like as I did purchase the 3 day package I said mon/wed/and Sat as I came to use my Saturday it did not let me connect as I went to see about it, the atten [... read more]

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Lepres  - 

Verified Purchaser

Sunscape Dominican Beach: No Real Complaints

We stayed in the Jr Suites in block 6 and for,the extra cost it was worth it. The room was a bit dated and could you some upkeep ,ie. Shower rusty and couch looks old. The bed was comfy and room kept clean. The grounds were well cared for. The beach was nice and they tried to keep up with the seaweed that would float in. The resort was busy when we where there so had to make sure to reserve some beach chairs. The buffet was ok and we had no stomach troubles, although made sure to use the bottled [... read more]

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KCHH  - 

Verified Purchaser

Sunscape Puerto Plata: GREAT RESORT WELL SETUP

It was a last minute decision to visit this resort. Grounds, pools, food, beach, staff, public places all awesome.for us, the rooms were dated but if you spend much time in them, you are not on vacation. sunshine :) Tks;Tripcentral

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Dan M  - 

Verified Purchaser

Barcelo Solymar: VERY POOR

This resort was horrible, the bathrooms disgusting to accompany no hot water and no water pressure. They didn't have the common sense to clean their beach at night and their beach chairs are dirty, worn and torn. The buffet is one of the poorest I have ever endured in Cuba

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Loni  - 

Verified Purchaser

Occidental Caribe: It was an ok resort

Well it sure had its ups and downs. The downs being the water was hardly working in our room so we couldn't flush the toilet or shower, and I found some of the employees really not friendly. Also I didn't find that the entertainment staff tried to get people involved as much as they could have. The beach was lovely and the pool was nice.

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Renee027  - 

Verified Purchaser

Barcelo Karmina: Nice Resort

This was a beautiful resort, nice grounds, the pools were very nice and well kept. The beach isn't very big and swimming at low tide is difficult to do especially without water shoes on because of the rocks. The hotel room we had (2011) had a little bit of what looked like black mold near the A/C vent and the couches were in very rough shape. Other than that, our room was nice and a very big. It had two TV's! lol The service at the restaurants was sometimes slow but not too bad. The food was goo [... read more]

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JillandShawn  - 

Verified Purchaser

Sunscape Puerto Plata: Wonderful - IF you stay on the resort

Barcelo Puerto Plata was a beautifully clean, well managed resort. The rooms were clean and large. Mini bar really means pop and water, but if you wanted alcohol it was never very far away. Live entertainment every night was fun and entertaining. The 2 pools closed at 6:00 pm would have been nice to go for a evening dip but we understood about the safety factor. Truly the only thing and probably the biggest thing that will make me NEVER want to go back was the overly zealous in your face, don't  [... read more]

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Rose1  - 

Verified Purchaser

Barcelo Maya Colonial: Wonderful Resort!

This was our second time here and we really enjoyed our stay! There were many activities for my 15 year old and new things such as a bowling alley, paddle tennis courts, Pirate's Island, and a mall. The staff were always smiling and helpful. We would definitely return to this resort.

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Corrine  - 

Verified Purchaser

Barcelo Bavaro Beach: Great Resort - we would go back

Hotel is close to the airport. Very friendly and helpful staff, clean rooms, well groomed grounds. Service at the bars/restaurants was quick, food was great with lots of variety at the buffet, as well as plenty of restaurants to choose from. Make your dinner reservations for the week as soon as you get in to get better choice of seating time. Evening shows at either resort were very entertaining. We stayed at the adults only resort, but both pools were extremely busy so we were on the beach ever [... read more]

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Jaypage12  - 

Verified Purchaser

Sunscape Dominican Beach: Not bad, but would not go back

We stayed at this hotel from Feb 17- 24, it was not a terrible place, however I will not be back at this resort. When we originally booked it was a 4 star hotel and before we arrived it had changed to a 3 star. The Beach was amazing, lots of chairs at the beach and the pool. Food - was pretty average at the A la Carte and the buffets Bars- Every time you ordered a drink you were not sure what you would be getting, I ordered the drink special of the day and pointed to the picture and they still c [... read more]

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Johnny O  - 

Verified Purchaser

Occidental Caribe: Had a Great Time!!!

Resort is good and I would recommend/return. Service in restaurants, bars and around pool was excellent. Food was good; had an omelette everyday, custom pasta bar was great, a la cartes also nice. Only downside; not enough lounge chairs around pools or on beach. This lead to people stealing chairs; witnessed several altercations and had my chair stolen once. Definitely affects the "holiday feel" of your trip having to battle for chairs and always having to leave someone from your group with yo [... read more]

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Lexus789  - 

Verified Purchaser

Sunscape Puerto Plata: Great getaway

My wife and I just returned from the Barcelo Puerto Plata resort. Buildings and grounds were kept up well. Plenty of restaurants and nice buffet. Didn't care too much for the Japanese restaurant but probably went expecting what we get in Toronto, which it wasn't. We upgraded to a Club Premium suite in building 16 which "made" the trip. Highly recommend the upgrade although probably wouldn't book the suite next time, just a Club Premium room -didn't use the extra rooms much. This resort is just t [... read more]

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