Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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JUNEBUG49  - 

Verified Purchaser

Melia Cayo Santa Maria: LOVELY

IT WAS WELL KEPT. ENJOYED OUR ROOM WHICH WAS WHEELCHAIR ACCESSIBLE. HIGH TOILET WAS GREAT AND WALK IN SHOWER WITH A PORTABLE SHOWER CHAIR. OUR CHAMBERMAID WAS EXCELLENT SO SHE WAS WELL REWARDED WITH GIFTS. FOOD WAS TOLERABLE. TWO GREAT RESTAURANTS WERE THE INTERNATIONAL AND JAPANESE. FELT IT WAS TOO WINDY FOR ME SO FELT CHILLY HOWEVER I DID HAVE A COUGH. SMALLER RESORT SO LESS WALKING..EASY TO GET AROUND. GREAT NIGHTLY ENTERTAINMENT. GEAT POOL SURROUNDINGS. LOVELY BEACH BUT WATER TOO CHOPPY. L [... read more]

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Hodgins  - 

Verified Purchaser

Melia Jardines del Rey: Very Nice

The resort is Huge! But manageable. They also have 6 seated golf carts that tour the logging paths regularly! The ocean is in a cove so there's rarely any big waves if any even when it's crazy windy. Lots of sand bar that appear and disapear with the tide. Beautiful white sands Most staff spoke very good to decent english except maintenance and repair personal. Everyone was very polite and willing to help. Walkways and paths need more lighting at night very dark. There is lots of light [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: A Big Resort

If you like a resort with many people and many amenities, this is the place for you. There are swimming pools that are large and children's pools that are large. The beach is a vast white sand space and there are shaded beach palm structures to accommodate all who wish to be there. I never saw a lack of chairs and shade huts. The rooms are large and well equipped. It is a good place to go with family members and is at times too full of people. Good shows at night, the best a la carte restaurant  [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Resort was disappointing

Hotel grounds were beautiful! Hotel washrooms were disgusting. Hotel room was acceptable but not the daily cleaning. One clean bath towel for 2 people every 3rd day. Not refilling the pop or beer like we were told. Hotel entertainment was good at the lobby. Food was terrible.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Nice small Resort

The people that work here are super nice ! Beach lovely! Friendly Travelers . On the flip side no hot or warm water in the suite . Left to travel home to Canada to sleep in a very cold airport for 15 hours with no Sun Wing reps for 6 hours children were sleeping on the floor it was awful they gave no blankets or pillows ,molded bread to everyone nice perk ! So we have a chance to win $500 bux i would think Sun Wing would just give out all the passenger's $500 just for total confusion . We could  [... read more]

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Dave W  - 

Verified Purchaser

Melia Jardines del Rey: One of our favourite vaction resorts

The pool and areas are perfect...exactly what anybody could want or ask for. The food, while not spectacular, was still more then anybody could expect or want. Abundant and tasty. Healthy options and indulgent options too. 99% of staff are friendly and helpful and do the best they can with sometimes limited resources. Rarely had to wait for more then a minute to get a drink, alcoholic or otherwise, at any of the bars or restaurants we frequented. The beach bar and accompanying grill restaurant w [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: This should be a 5 star hotel!!

We had an amazing time!! We will be going back again! People, food, entertainment, cleanliness as far as I am concerned, I think this should be a 5 star!! I have been to other resorts in Cuba and I think this is one of the best of all time!! So good that we didn't want to go back home!!

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Jayeezy  - 

Verified Purchaser

Sol Varadero Beach: Bring Patience above all

Pros: -Natural foods, no additives, not too many issues in the "bloated" area -Medium sized resort, small enough to know everyone but big enough to explore -Good sized private beach for resort only, no persistent vendors trying to sell you -All in one shop, resort had majority of needs on hand, no need to leave if desired -Nice staff -Clean Hotel, -Multiple Pools -Entertainment nightly -Snackbar 24 hours (alcohol until 2am) -***Cuban Dancing lady at the lobby bar needs a raise. she w [... read more]

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Private  - 

Verified Purchaser

Sol Cayo Coco: Happy Holiday

Great staff, good weather, amazing beach. Food and drinks, activities and facilities all very good at this resort. Rooms were clean and no trouble with anything. Traveled with my adult daughter & we both had a wonderful time and enjoyed every moment of this happy holiday.

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Perfect....Almost...

Stunning site, layout of grounds with generous views of the ocean, excellent landscaping and planting, lovely rooms and fabulous lobby with the lush water garden theme. Lovely staff throughout. But...the food and bar quality didn't match. We've stayed in other 3-to-5 star resorts, and I'd put this food and bar quality in the lower of that range. We tried the Royal Service one night and it hit the mark as promised. The spa was great, a gorgeous oasis in a really lovely setting. All in all, I woul [... read more]

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Still Waters  - 

Verified Purchaser

Melia Peninsula Varadero: Never again!

This is our second visit to this resort and it will definitely be our last. We don't expect GREAT food when we come to Cuba, but we do expect EDIBLE food. The food was terrible! The fruit was barely ripe, most of the tomatoes were green, where there were any available. Salad fixings were always hit or miss. The meat was overcooked and tasteless. We went to 4 of the a la carte restaurants thinking that the food there might be better than the buffet. It was actually worse - only someone served it  [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Nice relaxing choice

Well thought out resort with good service. Rooms quite basic. Avoid smoking rooms as very smelly. Tennis courts in need of repair and are currently not lit in the evening as advertised. Pool area very relaxing with lots of chairs but cabanas effectively reserved and unused throughout day as staff does not enforce rules. Overall a very nice experience.

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Private  - 

Verified Purchaser

Sol Varadero Beach: SHIT

large hotel, friendly enough staff, maids stole clothes out of our bags, my pandora bracelet was taken out of the safe as well as my friends phone was taken when she put it down at the bar one night at the resort

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Sonia65  - 

Verified Purchaser

Melia Cayo Santa Maria: Wonderful staff!!

The resort was wonderful in itself. However, whether it was from Hurricane Irma or aging, the rooms had quite a bit of damage. In fact, we requested a change of room because of the moldy smell in our original room. The bathroom door was rotten halfway down the door to the bottom and would not close. The second room was much better but we had to call maintenance several times as the toilet wouldn't flush. By the 3rd day, it was "somewhat" fixed. The grounds were beautiful and very well main [... read more]

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Terrypansy  - 

Verified Purchaser

Hotel Camino del Mar: Fabulous Resort

We had an amazing vacation. It is incredible to see how much Melia has accomplished in such a short time since a hurricane completely devastated their location. Staff are wonderful, attentive, polite and very kind and speak English and Spanish. Night life and shows were great. Ballet, saxophone were breath taking. Internet was better than most resorts. There is a sketch artist Miguel who does life like drawings from photos..WOW! The food was delicious and visitors from other hotels kept visiting [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Good resort

The food food for us. The beach is nice. Beautiful Varadero peninsula if taking double deck tour around . But there are too many mosquitos in the lobby and flies in cafeteria . The facilities are lack of maintenance. A la carte is not as good as we thought.

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PandK  - 

Verified Purchaser

Tryp Cayo Coco: Phenomenal resort !

The resort was great. The beaches are white and the water is crystal clear , most beautiful beaches. The food was delicious and the people were amazing. This was our first time here, and definitely not our last. We had an amazing time ! Definitely recommend the cave party and the Jeep excursions. Amazing experiences

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Amazing time at Melia

I just got back from Melia Jardine del Rey a week ago , this was my forth time to this resort. This time I went with my best friend and we had amazing time. The resort is 3 years old , very clean and lively. Live music and cuban bands at night will keep u dancing all night long and if u want more u can go to the disco that located next to the resort. On Sunday we have enjoyed our self to Bueno Vista Social club Cuban musicians from Havana live show , still have goose bumps from that night. One  [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Decent

The resort is generally clean and well maintained (especially compared to the neighboring Sol), but the trees evidently suffered from the recent hurricane(s) (lost a lot of foliage so not much tree shade). People are courteous. Hot water pressure is very good compared to a few years ago. The beach is nice and clean, as well, with plenty of space and shade. So overall OK, with some notes: one day the bed sheets smelled musty and stinky (noticed that during the night after going to bed, so we c [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Awesome Vacation!

We stayed from Feb 4th-11th and had a great time. The food was great, the beach was breathtaking and the staff were very friendly and made you feel welcome. The standard rooms could use a facelift but they are very spacious and I enjoyed that they are villas instead of complexes. The a-la-carte restaurants are not to be missed. I suggest booking online before you leave as they are popular. There was always something fun to do with the entertainment staff and the night shows were very well done. [... read more]

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