Bahia Principe Explore Jamaica: Great Quality Value!!

Great value as it is a 4.5 resort with 3.5 prices. Food, rooms, pool, and beach outstanding. Staff curtious and helpful but remember you are on a Caribbean resort not a big city hotel so be patient and smile and you will be treated like royalty.

Royalton Blue Waters: Royalton Blue Waters-Jamaica

Another outstanding trip with our second family. We have met many people at the resort and together, they create a very positive and relaxing holiday. All aspects of the resort are positive- the food is excellent at the buffet and a la cartes. The rooms are large and clean. The overall resort is clean, well maintained and well groomed. It is the people that have been our main reason for returning for our seventh visit in 2 years. If you are looking for a relaxing and worry free holida [... read more]y, this is an excellent choice.

Bahia Principe Escape Runaway Bay: Beautiful Resort but understaffed

We were there April1- 7th. The building and grounds are beautiful. The rooms are spacious and clean. Not one complaint about the food it was excellent. I would say its very understaffed for the size. Beach is terrible!

Breathless Montego Bay: Poor Experience

The resort should not have been open when we went. Staff and management were even telling us this. They were understaffed and most of the resort was not functioning. The Breathless theme is apparently playing house music and only house music. Would have been nice if they advertised this somewhere. The manager Jeff told us we should not be there and that it was a privilege to party, not a right. The rooms were not fully functioning, nice and updated but not functioning. The staff were very pleasa [... read more]nt and you could tell they weren't happy with a few decisions being made. Wouldn't recommend unless you want to be told what to do or like.

Riu Montego Bay: Mediocre Hotel

I stayed at this resort with my family (family of 4), children included for 7 days and we found this resort mediocre compared to other ones we have been to. The washrooms were disgusting- toilets always clogged. It was hard to flush the toilet, my daughter often complained that she could not flush it. We were not able to visit any of the A la carte's because you can no longer book reservations, it is on a first come first serve basis with ridiculous lines--try standing in line with two c [... read more]hildren a 2 and 5 year old. There wasn't a huge selection at the buffet and very little authentic Jamaican food. However the Jerk Hut is amazing we went every single day. Our room was cleaned only two times out of seven days! That is ridiculous especially with kids. The beds were not the greatest but overall the room was okay, spacious. They also did not restock the minibar and fridge had to call the front desk for it to be done. We found the beach very rough only spent time there twice out of the whole trip other than when we went down to the Jerk Hut to get our lunch. The pools were alright, the side with the swim up bar is very busy. The entertainment staff (we love Zoey and Foxxi!) were very friendly and interactive. My family enjoyed the shows every evening. We received great service from all staff overall. For how expensive it was to stay at this resort we definitely didn't expect it to be mediocre.

JOIA Rose Hall by Iberostar: GREAT RESORT

The resort was the best one we have ever been to. Service was amazing as was the top shelf drinks. The food was good as well and the fitness club was amazing. Many different exercise times and routines available most of the day.

Grand Pineapple Beach: Great Little Gem

Had a fantastic time. Although the hotel needs a little tender loving.. ( beach chairs, new cushions little things) it was very homey. Reminded me of an old resort Jack Tar Same standards. The team they have are great. Would go back in a heart beat ❤

JOIA Rose Hall by Iberostar: Great vacation

The staff and service were excellent. Food was very good. The pools beach and the gardens were beautiful. Some areas of the resort could use some updating, furniture and carpeting worn out. Concierge was applying pressure for me to attend a special breakfast where I assumed some sort of sale was going to be promoted. First day we arrived we received at least 6 phone calls asking how things were going from butler and guest services. Totally not necessary, went on vacation to get away from phone [... read more] calls.

Bahia Principe Escape Runaway Bay: FANTASTIC RESORT

We just came back from a week long stay at Luxury Bahia Principe Runaway Bay. We felt like we were in paradise. The resort was exceptionally clean and the grounds were beautifully maintained. The staff were wonderful from beginning to end. If I had one complaint it would be the Luxury Lobby Bar - they were always running out of Bailey's and Rum Cream. This would be the only spot that I found the staff to be less than friendly or accommodating. We will definitely vacation at another [... read more] Luxury Bahia resort and we wouldn't hesitate to return to Runaway Bay.

Sunscape Splash: Good Value with some needed improvements

I have been to several Caribbean resorts and several in Jamaica and many of them transfer ownership many times over the years - this resort is no different. All employees were helpful and attentive. Rooms need more work but for the most part they were clean and inviting. Entertainment was the worst I've seen. Entertainment staff was minimal as well but the resort wasn't that busy. Buffet area needed a sprucing up but I was pleasantly surprised with the specialty restaurants - best to avoid  [... read more]during early dinner sittings. I can't see the resort having enough loungers if the resort was busier and several were broken and attempts were made to fix them - you can't glue plastic back together. The staff were the best. Always welcoming, friendly and willing to assist.

Sunscape Splash: Great Vacation

The Sunscape Splash was exactly as explained in the information folder. It had great amenities for the kids with the splash pad and it catered also to the adults without kids who wanted to be around other adults. The hotel was nicely laid out so that the kids section was on one side of the resort and the adults were on the other. So you do not need to worry about the kids always running around where you will be. One thing I did not like was that the entertainment was lacking. The nightly sh [... read more]ows lacked in every way possible and they did them early on in the evening so by 10pm there was nothing to do at the resort. The disco had great music and pool tables but the max amount of people in there were 10 usually. However, the people that worked there and the a la carte restaurants made up for the entertainment. I would definitely go back there and I would bring my son. It lived up to its 4 star rating.

Royalton Hideaway Negril: The best!

What a fantastic time. We enjoyed every aspect of the resort from the staff, to our rooms, dinning and the shows! Thank you Trip Central for making the booking of our vacation so effortless. Best Regards,

Catalonia Montego Bay: 3 out of 5 star resort

This resort is only OK. Theres nothing special about it. Its a 10 minute ride from the airport. We booked a standard room for 2 adults and 2 kids under the age of 2. We asked to have a crib brought to our room which had metal bars and a mattress that was too small, there was a gap between the bars and the mattress so my 6 month old slept in bed with us. The room was small and I was a little disappointed so we asked to upgrade to a suite, it would cost an extra $150 per night, but we never did it [... read more]. If you want a seat at the beach or pool you have to get up around 6am to put your towel down to reserve it. The ocean is SO shallow here, but good for kids. The sand is free of anything sharp and sand fleas. The food is OK. Nothing special to me. They dont know how to cook potatoes because they were always undercooked. The worst part of my vacation is that we went for lunch and came back to a room smelling so strongly of bleach that it hurt our eyes, our kids couldnt be in the room. Upon further inspection there was bleach stains on 5 articles of brand new clothing! We went to the manager and she said they dont clean with bleach. We went upstairs with her to talk to the maid who admitted she cleaned with bleach. We were refunded the value and put into a suite for the night. The suite was a really nice room and I recommend getting one. It had a living room, bedroom, bathtub and separate shower.

Rooms on the Beach Negril: Wonderful location!

The resort was good. The rooms and grounds were clean. The beach is simply beautiful. You will not regret attending this location. There are plenty of restaurants for lunch and dinner walking distance from Rooms. As with all vacations, there were a few issues which were quickly resolved. The staff were wonderful. We walked to town on a few days (approx 25 minutes one way on the beach). Plenty of establishments have entertainment (karaoke, live bands, jam sessions). I would not hesitate t [... read more]o return to Rooms, Negril.

Bahia Principe Explore Jamaica: Great Family Resort

The resort had beautiful grounds and staff were very welcoming upon arrival. We travelled with 3 year old and 8 month old and were very pleased at the amenities offered for our family. Beach: We spent a lot of time at the waterpark and the beach. The water was a little rocky but didn't hinder our experience at all and learned easily where to situate to avoid rocks and wade in sandy bottom. Lots of shade on the beach too. Rooms: Rooms were clean and housekeeping was pleasant. A little [... read more] wear and tear but nothing that we couldn't overlook. The only compliant is the carpet in hallways has seen better days and probably should go. We had a great balcony and location was perfect in the 18000 section. Food: The food at the buffet was ok. We always found a few good things to eat but did become repetitive at times. We always found variety that suited everyone in the party. We tried 3 of the specialty restaurants...Italian, Teppanyaki, French. We had much better meals at these restaurants and would highly recommend any of them. Drinks: Not all bars were properly stocked but was always able to get a drink. They had lots of options and found no issue. Entertainment: As we had young kids we didn't see much of nighttime entertainment. We did the limbo night and beach party through the kids club and they were fun. We tried doing beach Olympics. The staff were good with kids but seemed a bit disorganized. Lots of waiting to decide what to do next. We would recommend this to other families with young kids.

Sunscape Cove: Sunscape Cove was an awesome escape!

We thoroughly enjoyed our week at Sunscape Cove. The staff were very friendly and helpful, the resort was very clean, the food was great, entertainment was good, what more could we ask for! My only disappointment was the amount of seaweed in the Ocean but that is nothing they can control!

Royalton Hideaway Blue Waters: Will be returning!

I read reviews therefor I think it's important to write one myself. I have been on many all inclusive vacations and I feel I have a pretty honest opinion. In this vacation only my husband and I went. First off I wanted to say the staff were awesome. Everyone greeted us with a friendly smile and would ask if we needed help with anything. From the entertainment staff, bar staff, waitresses/waitors, greeters, front desk, bell boys, pool staff, everyone just seemed to love their job! The foo [... read more]d was great! We tried most of the restaurants. Our favourites were the Tex-Mex and Italian. The buffet had lots of different choices and the quality was super. They also offer jerk chicken at the hut by the beach and you are able to order from the sports bar all afternoon/evening and pizza from the Italian restaurant during lunch and they would deliver to your spot by the pool/beach ;) The beach was clean but on the smaller side. You are able to use both blue waters and white sands side of the resort. The pools were always kept clean. The biggest upset is that we had to get up early to find seats by the pool (like most resorts). There isn't a limit to how many towels you can take so a lot of people would take numerous chairs in the morning. The "no reserving" rule was not enforced. The adult pool by the beach however was enforced and children were asked to swim in different pools. The splash pad looked amazing as well as the slides and lazy river. We would love to bring our kids back for that reason. Okay now the rooms... we were not thrilled with our room. Our air conditioner didn't work, our toilet wouldn't flush and our phone didn't work. The toilet was fixed right away but the phone and air conditioner could not be fixed so we moved rooms. Unfortunately we were moved to a smaller room with no sitting area and an extremely small bathroom. We aren't ones to complain too much so if you can get past that the rooms are smaller than other resorts then you are ok. We don't spend much time inside anyway. The bed was like a cloud! So comfortable. Balcony was small as well. Overall we loved the resort. It was kept clean and was the perfect size for us. Lots to do and not too far to walk. We would love to bring our kids back next time. Entertainment was fabulous. Always great shows!! Coffee...my favourite!!

Bahia Principe Escape Runaway Bay: Wouldn't go back.....

This resort is absolutely beautiful. The grounds are immaculate. The rooms, restaurants and washroom facilities are super clean! The rooms are stunning and the view incredible. There were more than enough beach towels and beach chairs available at all times. With this being said our experience was less than memorable for a 5 star resort. My Mom is a second time cancer survivor and we live an ordinary life. She is on pension and I survive on one income. We do not struggle but going on a vac [... read more]ation for us means rolling our pennies and dipping into our savings accounts. When my Mom survived colon cancer we decided to go to a 5 star resort and were treated like royalty. The service was over the top and we were hoping to do it again someday. She was diagnosed with breast cancer and was recently given a clean bill of health so we decided to go to Jamaica....someplace we had both always wanted to visit but could never afford. We decided you only live once! Our flight was delayed 5 hours so once we arrived at the airport we got on the bus for a one hour ride. The staff was waiting for the 3 busloads of tourists with clipboards in hand. We were given a 2 minute orientation with no information about the resort, we were asked to fill out the information sheet and then provided with room keys. There were bell hops and butlers everywhere but none left to assist my 72 year old Mother and myself with our luggage. I asked my Mom not to touch her luggage but being stubborn she grabbed it and wound up falling over the ramp landing on her back. There was no staff there to assist. I helped her up and we made our way through the Luxury Lobby. Her bruises and injuries were substantial but she did not want to make a spectacle as she is a proud woman. A staff member finally grabbed her suitcase and guided us to our room. As it was late we went to get a bite to eat. Returning to our room we unpacked and got in our pj's to discover the air conditioner did not work. We called and two repairmen were sent to fix it. I asked if they wanted a shot of rum. They agreed and said it would be fixed soon. They said it was fixed then I gave them a bottle of rum instead of a drink being so grateful. Turns out they lied. There was still no air. We called and another repairman was sent who removed the motor explaining that we would have to change rooms. The nite manager showed up and we had to pack everything and get changed. My Mother was exhausted as it was now midnite. We were in the airport at 6 am that morning. We finally got settled in a room with one bed not two as we originally had. The nite manager said we could switch in the morning. When they called we decided the bed was more than big enough and had already lost a day and didnt feel like packing again. The next day we went to the beach on the luxury side which was more like a wading pool. We had to get our own drinks as there were no servers available to us. We tried to reserve a la carte restaurants but were told to go online. When we did we could not get anymore reservations. We ate in two a la cartes on the luxury side which were okay and tried to get more but were told there was nothing that could be done. We had to eat at the buffet every nite. Not my idea of 5 star. The service was okay and a few of our waiters and waitresses were over the top but for the most part it was mediocre. The hostesses were amazing specifically Janele. We then got lured into the time share presentation with the representative roping us in indicating it was a tenth anniversary celebration. We didnt realize it was a time share. When we got to the buffet my Mom was not feeling well and we told the time share rep we had to leave. She was more than upset and we had difficulty getting a ride back to the room so she could rest. The reps in the Luxury Lobby snarled and gave us dirty looks each morning thereafter....what a warm Jamaican welcome. Nobody asked how my Mother was feeling. Seriously??? We went to the Air Canada Orientation which only promoted excursions and gave no mention of the amenities we were entitled to. We booked two private excursions both with the same guide......he didn't talk. The first excursion he did provide a history etc but the trip back and the second excursion he did not talk explaining he was having a hard life.....what the ????? How not impressed we were. We spent most of our time on the beach where we constantly had to serve ourselves. We tipped all of the staff generously and were always pleasant. I love sailing and approached one of the sailors on the beach who said I had to pay him 40 dollars. I told him it was free for me and he said only if I sailed alone. I gave him the money and he put it in his pocket. Should I not have filled out a waiver? Something? To protect the resort in the event something went wrong??? I talked to the Air Canada rep and he suggested I go back and explain that it was all included and he said he would give it back right away. I did that but he refused stating it was required to pay for his services. Needless to say I did not get to sail again. Would you trust someone like this??? The lifeguards were super friendly but most of the other staff were unapproachable. We did make our way into the village where the casino was and the bartender was super! Probably one of the nicest staff members on the resort. With no guidance at all in regards to the amenities etc we took it upon ourselves to have one of the bellhops take us for a tour of the resort. He willingly took us around explaining everything to us. His name was Shak? He was super. We had trouble getting facecloths, towels and bathmats everyday. We requested shower caps more than once and never got any. One day we were getting ready to go to the beach and a maid knocked on the door. I told her we would be gone in 5 minutes. She pushed her way in the room and said she only had our room to do on this floor and was doing it now. She grabbed the tip money off the bed and continued to make it up while we were there. I was completely stunned. I have never experienced anything like this at a 5 star. We found out on the last day when one of the staff members asked us if she could interview us that we should have had butler service and asked how it was. Butler? What Butler? We waited and waited but never did see or hear from one. We never got turndown service and the one time we got room service it was okay but I still cannot believe you can get nothing but toast with all inclusive room service. This is 5 star? I wish my Mom would have had a more memorable time but she was thoroughly disappointed. What a way to celebrate being cancer free. Life is short. I will not visit Jamaica again.

Bahia Principe Escape Runaway Bay: Not as good as expected

After a delay of 5 hours at Toronto Airport check in was a nightmare-we were herded into a large room and had to fill out forms on clipboard, no orientation nothing explaining about the resort and then had to change room because of air conditioning was not working and this after the first repair man said all was fine had to call and another repair man said the motor had to be replaced, ended We then had trouble getting face cloths and a shower cap Did not have a butler or turndown service [... read more] which was supposed to be included

Couples Tower Isle: Great Resort with Some Issues

This was our second visit to the resort. We love the resort but we did have issues with our room this time. When we booked the trip we requested that our room be located close to the room of friends that we were travelling with. When we checked in I noticed that our room numbers were very different. When asked why they explained that they gave our friends an upgrade but not us. We were quite disappointed but checked into our room and unpacked. After a few hours we realized the air conditioning i [... read more]n our room was not working properly. They sent a repair man and after some discussion we were assigned another room. This room was smaller and at the other end of the resort. The room had a great view but there were issues with the shower water temperatures. The water temperature would become very hot without warning. Last year booked an Ocean Premiere Room and had no issues. This time we booked a Deluxe Oceanview. Next time I would think twice before booking this room category. The resort does need to renovate the rooms. The nightly entertainment could also be improved because it's often very dated. Saturday night was the worst night. The staff here are very friendly. The free activities- scuba, snorkelling trips and excursions keep us coming back. The food is also very good. We will likely go back again but some improvements could be made to make this resort even better. My review last year would have been much better.