Ocean Blue and Sand: Amazing

Excellent Hotel Good service Amazing place Nice people too 🙂🥇 Of course I will visit the same place again another time, very happy and pleased I will recommend it to others if they want to spend their holidays there Ocean blue and sand only!!!

Bahia Principe Escape Ambar: Excellent!

Staff and grounds are exceptional. I had no complaints. Was so happy here I extended my stay. The food was amazing and they accomodate your request willingly. Very professional management team that show accountabilty. Ambiance is outstanding. Full protocol for Covid in effect, temperature taken before entering restaurant and hands are santized. Open air outdoor restrants and 24hr room service! Buffet is served to you to eliminate touch points, everyone is masked, and covid tests were ev [... read more]en accommodated in house! I felt very safe.

Ocean Blue and Sand: An average resort

Definitely not a 5-star hotel. The problems: 1. The safe, the TV remote, the telephone and the coffee maker did not work. It took two calls to fix the safe, two calls to replace the coffee maker, three visits to the reception to fix the telephone and the remote was never fixed 2. Ala carte restaurants were extremely hard to book - unlike other resorts, here it was not possible to book in advance, but just for the same day. So every day you have to be at guest services at 9 am to book. 3. Line [... read more]ups and long wait for food (at the beach snack bar) and for drinks. 4. The maid usually came to clean the room at 6-7 pm, so we did not have the room made up for 2-3 days. The things we liked: 1. The pools - a lot of them and suited for everybody; young or old; well maintained too 2. The buffet variety, especially fish and seafood. Tasty too. 3. Generally, the hotel territory looks nice. 4. The personnel works hard to entertain the guests.

Melia Caribe Beach Resort: A guilty paradise during Covid!

This was our second time to this resort, and we were in an upgraded area called The level. The first time we were here we were in the adults only section also called The Level so it can be a bit confusing. My recommendation is if you are adults travelling it’s worth it to upgrade to the level and then you can also go onto the adults only area etc. While the resort has done an excellent job of maintaining COVID-19 protocols, there certainly were Some big hits and then some equally big misses. F [... read more]irst off I would like to recognize the wonderful staff who are working and trying so hard. While the resort was closed for eight months They were not able to retain all of the experienced staff so there was a combination of experience staff who returned along with very inexperienced staff. This was evident in areas such as the barefoot Grill on the beach where they would leave cooked items out for hours, and we’re talking about pre-cooked hamburgers, french fries, chicken nuggets, etc. which could’ve easily been cooked fresh upon order. Instead they were left in the open air in metal Buffet containers for im guessing are least a few hours which is a huge no-no and it was completely in edible. Same goes for the Merkado snack trailer where I was actually given a completely raw hotdog… And I’m not kidding it was completely uncooked! Also during breakfast it seems that the staff are not checking to see whether the heater or lights are on in the Buffet area and one morning I had 2 completely ice cold poached eggs. Needless to say this is a quick way to get your guests sick, but having said all of that for the most part the food was good and absolutely wonderful at these restaurants: the Italian,Quimera, the Vietnamese (muoi) the Riviera and the Buffet at the American Grill was also OK. We were really disappointed when we had a meal at La Hacienda which is the Mexican restaurant. When we were here last time this was a highlight of our trip but this time it was a complete disaster. Again you could see the inexperience is what came into play and made the experience far less palatable than expected. The grounds and the pool and the beach are all amazing and while the swim up bars are closed you can still easily get whatever you want to drink without any issue. I really noticed a difference in the quality of the liquor as last time we were there in 2016 we could get all top shelf liquors but not now. it looks like most of the liquor is local which is OK but you don’t get the same quality. Also our butler Reynaldo a.k.a. Ray, was absolutely amazing and looked after our every need. He texted us every morning to see how we were and what our day was looking like and where he could help. Truly this was such a help for us and even though we had been there before he helped us navigate through a few different things and nothing turned into an issue as a result of his care for us. I also wanna Shout out to other staff such as Alexandra Amanda, Catherine, Jennifer, German, Carlo, Moses, and so many others that made our stay so enjoyable. Considering that we were able to come during a pandemic and Just not have to think About it for a week was a really good break for us so thank you very much Melia Caribe tropical and we look forward to seeing you again next time!

Bahia Principe Escape Ambar: Fantastic time in Punta Cana

The resort was the Bahia Principe Ambar, it is adults only. The facilities are amazing, the beach is wonderful, the pool are is very new. They were very clean kept sanitation to a max, and were very cautious of COVID rules. I would come back to this resort. Amazing time !

Catalonia Royal Bavaro: Not impressed

This was my third time at this resort and I was pretty disappointed. Despite being COVID the quality of this resort has gone down a lot. When I first arrived the room we were given was missing basic things that we always get in our rooms and also had ants. They only have two restaurants open a night- with one always being booked leaving us with the same restaurant every night. The menu has less food than previous years and the food quality has gone down so much... my partner got food poisoning t [... read more]he 4th day we were here. One night we made a reservation at the front desk, later found out that restaurant wasn’t open. When I told the front desk about the problem they offered no solution and told us to deal with it and get room service.One night it took two hours to get food. There was a couple staff members who were really friendly, The rest seemed pretty miserable. The beach wasn’t maintained well compared to years before. The weekend was packed with a-lot of locals who made lots of noise and made the trip less enjoyable as this resort is usually a lot more peaceful. After being at this resort 3 times- this will definitely be the last. I was disappointed with the customer service especially the front desk.

Occidental Punta Cana: My favourite place!!

This was my 18th trip to this hotel. I keep coming back because the service, people, rooms, food and beach are all wonderful!! I must add that with covid, ALL precautions they can take are enforced!!

TRS Turquesa: Lovely Resort

The Rooms are very nice we had a swim up only down fall not much privacy in the shower and washroom area when you step out of shower you are open to all in the room and toilet you can here all, the e-butler says there is Canadian Club for your room to be honest only place you could get it was at Hemmingway's after 6:30 in evening other then that the room was fine. All restaurant's were good Mexican was a little iffy, barbeque at beach was awesome We got roped into vacation club presenta [... read more]tion beware when guy or girl in lobby say it's only 30 minutes tops it was over 3 hrs and then interrogation at the end when we said we we're not interested and the gifts they promised they reneged on we only 2 t-shirts and a beach bag that smelled so be aware if you agree The staff in the hotel blocks are very nice, made my birthday special with a cake and bubbly

Impressive Punta Cana: We will not be returning to Impressive Resort & Spa!

We went twice last winter when the new owners were in the process of taking over Impressive Resort & Spa and we had the most wonderful vacation possible. Everything was perfect including the resort grounds, service, room and food. As a result, it was our favourite resort in Punta Cana and we couldn’t wait to return until this year when we had just returned from our 14 day winter vacation experience. We asked ourselves: What has happened to our favourite resort to ruin our experience? What i [... read more]t was was the food and service...the new owners had noticeably cutback staff as there were long lineups at the bars, many broken chairs at the beach and the quality of food at times was even better in Cuba. Everything else was just as good as last year but because of the poor service and food quality we will be vacationing elsewhere in Punta Cana.

Occidental Caribe: Great Resort!

Had a wonderful stay at the Occidental in February. Grounds were immaculate. Rooms were kept clean. AC worked perfectly. Food was plentiful and varied every day. Lots of loungers at the beach and the pool. Staff were very, very friendly. Loved it here.

Barcelo Bavaro Beach: Amazing Resort ! 6 out of 5 Stars !

Loved absolutely everything about this resort - the food, the cleanliness of the resort, but most importantly the people. Best service all around at this resort. This has been our 2nd time to this resort in as many years and we have found our home away from home.

Bahia Principe Explore Esmeralda: Beautiful Resort

The resort grounds are lush and well maintained. The rooms are large, comfortable and kept clean. Buffets have a great selection of foods to enjoy however getting table service for coffee and water at 2 of 3 of the buffet was a little lacking at breakfast and lunch. A-la-Cartes are plentiful and enjoyable.

Bahia Principe Explore Punta Cana: Amazing resort!

No complaints. Staff were excellent, food was delicious, and the resort was well maintained and clean. The beach was really nice, though very busy and hard to find a seat at times. Pools were amazing.

Bahia Principe Explore Punta Cana: Amazing resort!

Hotel room, lobby, grounds and beach very nice! and clean! Access to local shops, nightly entertainment, sports bar and disco! 4 nice big pools in walking distance, access to 2 other resorts. Beaches absolutely beautiful! Buffet and restaurant right off the beach!

Dreams Macao Beach Punta Cana: Awesome experience

Everything was great! The lazy river and water slides were our favourite part. The food was great, rooms were clean and felt new and the beach was awesome. Even at peak times, there was always seating by the beach/pool. Overall awesome experience.

Dreams Macao Beach Punta Cana: Nightmare vacation, not Breathless but rather Sleepless!

FIrst of all we never got to Dreams Macao as we were relocated to Breathless Xhale as Dreams was not yet ready. This review is of Breathless Xhale We had challenges from day of arrival and every day we were there. 1) It started with the check-in and electronic keys not working for one of our rooms (4152) and waiting over an hour to be resolved. Drunk guests sitting in puddles of beer in the hallway sneering at us and side tracking the staff trying to help. 2) Day 2 the discovery of cock [... read more]roaches in my room 4154 (killed 3) and a broken thermostat where temperature would not go above 64 degrees F. Absolutely freezing. Cleaning were informed and cleaned room on Monday. They tried to fix the thermostat but it did not hold and temperature continued to drop, butler came in every day to adjust for me. Sliding glass door to patio would not open, they tried to fix with WD40 but it did not resolve. Light on patio was burned out, they replaced bulb. - We went for a tour of hotel with our butler in a golf cart and he did not secure my friends wheelchair and it fell out crashing on the pavement. - Room 4152 smelled like a sewer, we advised housekeeping and they came and put stuff down the drain to make it smell better 3) Day 3 - continued to have thermostat issues, killed more bugs that evening, reported to hotel (room 4154). The weather was very windy and outside both of our rooms was a facilities room where the door did not secure and banged very loudly every night -- we reported this x3 but it was never resolved. 4) Day 4, they cleaned room 4154 again, used an insecticide and told me they would come early in the day (at 9:30 am) and did not come until 1:30 pm -- I had a headache all night from smell of insecticide. Room 4152 continued to smell like a sewer and we reported again. 5) Day 5 -- we just wanted to leave - more bugs, door banging, bad smells, and on top of all that out of control drunk guests screaming at the top of their lungs in the pool area outside our rooms and taunting us while we sat on our patio. We reported this and were told the hotel has no control over other guests actions! A bit of a mystery given this was the 'quiet' xhale section of the resort. 6) Resort offered us free massages, we accepted until we saw the release/consent they wanted us to sign saying basically that we were agreeing all issues were solved, we would not post on social media or complain to our travel company!! We did not sign. Hotel contact Lisbeth claimed this was a requirement of the SPA as they were a 3rd party provider. 7) Resort tried another tactic and offered us two nights free stay in future, assured us there was no consent, when they tried to give us the coupons there was same consent to sign -- we did not sign!! This was definitely the resort - so underhanded. We will be writing a formal letter of complain to Air Transat and TripCentral --we were in constant communication with our Air Transat representative through all of this so he is well aware.

Catalonia Royal Bavaro: great resort

enjoyed our stay at the resort. Everything was really good. The grounds were very well maintained . The staff was great. The food was very good. My only negative was the fact that the walkways were hard to walk on as they were very uneven and for a person will back problems it proved to be uncomfortable.. overall I had a wonderful experience .

Dreams Royal Beach Punta Cana: Relaxing vacation

We were at the Now Larimar in March 2020 and our stay was wonderful. We upgraded from the Garden to the Larimar section as we prefer being closer to the beach. The resort is beautiful! The pools, the grounds, the beach, the super friendly people, everything from this place is amazing. The food was delicious, even the buffet : so much variety to choose from. The resort is very clean and we felt very secure here. Something for everybody : lots of activity at beach, i.e. kayak, parasailing, sailboa [... read more]ts, etc. The only strange - awkward thing is that the preferred pool is placed in the middle of main traffic path to get to the buffet or plaza.Would have no problems recommending this resort.

Catalonia Royal Bavaro: A first rated property

Very friendly staff totaly clean areas , fine food , only our TV reception was deficient and also it did not offer a Canadian News Chanel ( CBC NEWS World etc,) while it had American , British , Chinese , Spansish yet the largest single group there are Canadians .

Bahia Principe Explore Legend: Beautiful resort

The resort was beautiful food was excellent everything on site was perfect except for the arrival. When we arrived at the hotel they told me they were expecting us on the 8 and not the 7 of March gave me a hard time I felt bullied by them. They gave me a room with three bed not what was on my paper since we reserved the castle front King bed. Went back down to explain this room was not what I paid for and we didn't see the castle at all. He started tell me that this room is a castle front I had  [... read more]to open Google and show them the front castle room and stool he was arguing with me. Then another man came and told me to come back the next day at two they would change my room. Went back at two no room come back at three he said came back at three still no room he says come back at 3:15 finally got a room still not what I paid we had a castle view King bed I accepted that room we felt tired of all this argument. They made the error instead of giving us a upgrade they made us fill like "shit". I told air Canada rep I'm not sure if he did something. Once this was resolve we really enjoyed all the staff on site all the activities the shows the food everything was perfect. It's a shame what we went through upon our arrival and I had Jonathan a 6 year old that was getting tired of waiting in front for our room