Iberostar Waves Paraiso Beach: Amazing and clean resort

Very clean as you almost found no garbage. Workers are very friendly as they made you feel like they want you to stay in the resort at home. They have very good manner and you are willing to give the tips.

Hotel Mojito: Good time!

Just back from a week at the Iberostar Mojito. Travelling with kids and I have to say we had a pretty good time. Rooms were spacious and never had issues with air conditioning or hot water. Bar fridge stocked with water, pop and beer. Food was plentiful, although a bit repititious, we never went hungry. Beach and pool were great!! We took the kids to a climbing gym down the road and they had a blast!

Iberostar Origin Playa Pilar: A nice resort.

The layout of the resort was well done. On the most part the staff was very friendly. We had a few problems at the start of our vacation, (wrong size of bed, air conditioning not working, and a few other things),but the problems were taken care of immediately. The buffet was OK, the Japanese a la carte was fantastic, but the Mediterranean was horrible. We enjoyed our daily walk to Pilar beach, and the snorkeling around the bay was lots of fun. The evening entertainment was good, some a little be [... read more]tter then others. When we got there we didn't realize that the resort had no bank, so bring cash. The thing I hated most was the fact that people would get up early and putting Items on the pool and beach chairs, then not showing up until later in the day, the was frustrating, just show up and use a chair.

Iberostar Selection Ensenachos: Amazing Hotel with the best staff.

Beautiful well kept grounds. Clean pool with lots of sun loungers brought to you and placed just where you want to relax. Beach,the best I have been to. Again, the staff on the beach were so helpful. Bar staff, especially the Havana beach bar, were exceptional.

Iberostar Selection Ensenachos: Iberostar Ensenachos

Beach was fantastic! Staff were all very helpful and kind. Hotel rooms were OK. Food not so good. Overall nice stay. Always had loungers available either at the beach or the pool. Lots of shade available. Complimentary catamaran ride was awesome!

Iberostar Waves Rose Hall Beach: Roaches

Roaches followed us all the way home to Canada. Please look into that. We have forwarded complaints about this and are waiting to see what the follow up process is. This is utterly disgusting. Now we have to get someone to fumigate our home. Your comments will be appreciated.

Hotel Mojito: Great Holiday

This is a perfect size resort, nothing is to far, the board walks are very enjoyable to walk day or night between the resort and the beach. Restaurants over the lagoon are very quiet and attractive. All the food was good to very good with a large selection of fruit, vegetable and meat, the line ups were kept short by the great work of the staff. Entertainment for all, we especially enjoyed the Cigar Bar with the live nightly music and of course Freddy the most efficient bar tender ever seen, [... read more] and very funny to. The beach was great to walk on except at very high tide and was long enough to tire everyone who wanted to try to find the end. The Lobby Bar/morning coffee stop was open and well served by the staff who were very helpful with any questions about things to do outside the resort. The only negative was a person at the adult only pool who decided to take one of our towels and chair while we went for lunch. It was handled by the manager, who told us not to worry about the lost towel and she was right it was not brought up again...Thank you.

Iberostar Selection Ensenachos: Iberostar Ensenachos, Cuba March 5 to 12, 2017

Bus ride from airport to resort well organized & smooth. Upon arrival our rooms were ready. Bus boy loaded our luggage onto cart, drove us to our room and he was very friendly. Our room was very clean (2729) Only complaint, the white towels have seen better days, could use a little bleach to camouflage the stains. I asked for more hangers, they appeared 3 days later. The maids kept the room extremely tidy & clean & mini bar was well stocked every day. Grounds on the resort are very well groome [... read more]d, only complaint is that light bulbs on the walkways needed to be replaced. (maintenance issue). Bathroom locks on doors in central lobby needed to be replaced & running out of toilet paper & hand towels was an everyday issue. Also that the beach restaurant washroom running out of toilet paper and hand towels was an issue and it was not kept very tidy at all. All meals at the hotel were well prepared and such a lovely large variety. Waiters and waitresses are the Best! Wi-Fi is very slow, you log in you get kicked out & minutes you pay for count. We travel quite a bit, & this is the 1st time we had airplane malfunction. Checked bags, went thru Customs & waited for departure at 11:00 a.m. Boarded plane & waited on plane for 1 1/2 hours. Captain says we have to go back to terminal. Take luggage with us. Luggage is left on tarmac, we proceed thru Customs. It starts pouring rain, luggage gets soaking wet. We wait at terminal until 5:00 p.m. & told we have to board buses & go back to a hotel (1 1/2 hours away) with our luggage. At this resort it took 1 hour to check-in. We get a courtesy room and a meal. At 11:00 p.m. we board bus again & drive (1 1/2 hours away) back to Terminal. Arriving at 1:00 a.m. Check in again and Customs yet again. Finally boarded new plane with new crew and took off at 1:30 a.m. Arrived in Toronto 5:00 a.m. Get home unpack wet suitcases, scatter all wet clothes all over the floor and time to get some shut eye. I'm Thankful the pilot made the decision he did, as this story could have had an unhappy ending!

Iberostar Origin Laguna Azul: Amazing stay

I have been to cuba many times...first time to cayo santa maria...iberostar ensanachos...this is 5 star or 4.5 in my opinion....out of all of our trips..this trip was the best... service is the best...food was amazing 6 days we had lobster in 3 restaurents, punta del pirata was awesome...lobster there, and then in italian again lobster then in cuba also lobster....and then we were given lobster in the buffet also great food....ensanachos beach was the best....we went to once the megano beach whi [... read more]ch was closer....but ensanachos beach was amazing though its far...you have cart access to beach. staff were amazing.....the animation was great..the director for animation show was friendly and caring...he speaks like british..lovely staff everywhere.....beach pool staff...staff at gym was...staff at spa....reception yaniche she was always there when my card reader for room has problem...they took care of us....maid in room anita was great....cleaning the room every single day....beer and water packed daily....buffet staff....cook usbaldo was fun and hard working....ensanachos beach staff yichel...beach pool staff yunior everyone is fun loving....our kids had great time in water park....it was our best stay....except the first day of rain....weather was good....water was a bit cold...because in march this is expected.....all in all it was a great stay....beach is best part of it....i would definitely go back

Hotel Mojito: LOVE MOJITO

A classic Cuban resort, with a valted wooden Lobby bar ceiling! Amazing structure with Stained Glass through out. Very well kept grounds , with clean rooms. The staff are all very helpful and friendly! Tamara and all staff in the Lobby are Amazing! And Freddy in the cigar lounge , I can't put into words! You just have to go meet Freddy! The entertainment , live bands and a piano singer! Always enjoyable to hear! I give this resort a thumbs up!

Iberostar Origin Playa Pilar: Nice rooms, clean resort

Very good resort, nice pool area, Boardwalk at the beach, very small beach area. Beautiful Pilar Beach 10 min. Walk or 3 min. Bus ride. This resort is only a couple of years old. Rooms are well appointed and clean. Breakfast in the buffet was good. Three of the four A la carte restaurants were very good. All staff do an outstanding job of making you feel welcome. Excellent water pressure in rooms and lots of hot water. Had a very enjoyable week.

Iberostar Waves Tucan: Beautiful Resort

The Best Thing About This Resort is the grounds with lush greenery and wild life.Food was excellent and service.Pool was large and clean.Staff were friendly. Beautiful beach and can walk for miles. I will be returning to this resort again. we stayed on the Quetzal side.

Iberostar Origin Tainos: Wonderful Resort

The resort was lovely. It was very clean and not too big. The staff were amazing!!!!! The grounds were pretty and well kept. There was always something to do and I met many nice people from all over the world. I have already recommended this resort to a friend.

Iberostar Waves Tucan: Awesome

We really enjoyed our stay at the Iberostar Tucan/Quetzel, loved the jungle walkways, food was great and good wildlife throughout the resort, friendly staff, it was our second trip to this resort and we'll return.

Iberostar Origin Laguna Azul: Friendly people

Beaches beautiful, staff couldn't do enough for you. The first room we were in had separate beds, ceiling fan wasn't working and no phone. The staff moved us to another room right away when we brought it to their attention. Unfortunately I got very sick the last couple of days and had to seek medical help. The medical staff was very good.

Iberostar Waves Costa Dorada: Awesome resort

Two sisters went and we felt very safe The food was really good and lots of selection Really enjoyed the weekend Beach BBQ Our room overlooked the pool Best view ever ...even could see and hear the ocean The Staff were lovely ... went out of there way to help you Nelson the server was tops ...always made sure we had a great spot to sit for our Breakfast and Dinners Japanese dinner was so entertaining and delicious Entertainment at night ... you wouldn't want to miss.. live band e [... read more]ach night Great spot for walking the beach everyday Also liked the short trip to the Airport

Iberostar Selection Ensenachos: Beautiful resort ❤️😁🍹🍺🥗

Just got back from Iberostar Ensenachos in beautiful Santa Maria. We had a wonderful stay. We went with our almost 4year old. Great place for a family vacation. No issues whatsoever. Food was VERY good- the best I've had in Cuba yet (4th time visiting different places). Wonderful, friendly service, great food and drinks, clean resort and the BEST beaches!!! Looking forward to coming back soon.

Iberostar Waves Costa Dorada: Great time at the Iberostar

Overall we were impressed with this resort- beautiful beach, well kept grounds, everything was laid out very well, and the little touches such as the soft serve ice cream machine and popcorn machine at the pool buffet did not go unnoticed. The entertainment staff here is the best I have seen in 6 years of traveling south. The only downfalls were the food (felt like I was always struggling to find something to eat and usually settled on pizza or pasta with salad) and the vendors that walked the  [... read more]beach and pool area and were kind of aggressive.

Iberostar Origin Daiquiri: Great vacation!

We enjoyed our stay at this resort. The staff were amazing, the food was great and there was never a lack of it. The only down side was the lack of hot water in the room during peak shower times. We would highly recommend this resort!

Iberostar Selection Ensenachos: Lovely Spot!

Just back from Iberostar Ensenachos. Lovely resort grounds - lush ! Two beautiful beaches! Very relaxed atmosphere - good service - no line ups ! More variety of food needed . Maid service excellent - Yvonne - best maid ever who kept our room so clean on daily basis and always Came thru with our requests . Large room with some issues that got resolved with in first 24 hours of our arrival - did not get upper room as requested on reservation ie - safe off the wall ; balcony door broken ;  [... read more]no hot water first day ; keys had to be replaced x3 before they worked . After that things went smoothly with room . Fridge stocked every day with plenty of water ; beer and pop.