Melia Punta Cana Beach Wellness Resort Adults: Not a Wellness Resort

While you tout yourself as a "Wellness Resort" you do not entirely subscribe to this on-site. I spent almost my entire vacation trying to have NON alcoholic beer as a beverage at the various bars around the resort. Let me correct that...I would have been thrilled to have it at the lobby bar only. I was originally told that the resort had NON-alcoholic beer available and would also put them in the mini fridge. I received 2 the first night and 4 the next night. That was it. I was then  [... read more]told that it (NON alcoholic beer) was only available in very limited quantities to those that stayed at the Level accommodations. I was also told it was upgrade. I was also told that there wasn't enough in all the resorts around the area. Actually I was told a number of things. Originally I was told that I would be taken care of...then those people avoided me like the plague. But you see, I wasn't belligerent, I wasn't rude, I wasn't argumentative. I was asking to be given the same service as those of my group that had paid for an all inclusive experience with alcohol. But it fell on deaf ears. "They are taking care of it." was the my typical answer. Not sure who "they" were but THEY didn't take care of it. To be fair Ubaldo (the manager of the lobby bar) tried his very best to accommodate me but the management team above him seemed to stifle my requests. I actually ended up buying my own NON alcoholic beer from a local store. So I'm looking forward to the credit I will be receiving as a result. Plus the credit for not drinking alcohol but paying for it as part of my package. I'm estimating that it's close to $600 USD. Please refund my credit card accordingly. You are no more committed to wellness than any other all-inclusive resort. I made a life decision to improve my health and you made a corporate decision to castigate me for that decision. I was influential in the decision to host our group of 8 at your resort to satisfy both my friends needs and that of my own. You forced me to literally beg for a NON ALCOHLIC beverage...at a WELLNESS RESORT!!! Pretty ironic! This entire review is directed at the middle and senior management of the Melia Company and of the Punta Cana Beach Resort specifically. To say that I'm disappointed would be a massive understatement and an unfortunate mistake on your part. I look forward to my reimbursement and change to your corporate policy. Sincerely Dave Valcourt Rm 1921 (November 13-21)

Grand Palladium Punta Cana: Amazing Resort

My hisband and I loved our stay! We look forward to staying again. The staff was outstanding. The food was good and the shows were wonderful. We also enjoyed the souvenir shops that were walking distance on the beach. The coffee shop at grand palladium palace was a.favorite hangoit for is after supper every night

Bahia Principe Escape Ambar: Amazing Resort

Everything there was beautiful.. great entertainment and friendly staff. Easily can get around this complex with ease. The only thing that was not to our satisfaction was the set up of the washroom/ shower area.. too open with no privacy.

Grand Bavaro Princess: Awesome Resort

Great service and a Very clean resort. Beautiful view. Staff is super friendly and efficient.I’ll definitely go again. Many choices in dining. Very good restaurants and buffet. Shuttle service very helpful.

Ocean El Faro: Ok tesort

The hotel was ok lots of room but found that our clothes were always damp feeling, Food was ok wasn’t very hot and not much for kids to eat for lunch or supper!! Pool was nice beach was not nice at all!!

Bahia Principe Escape Aquamarine: Amazin resort! Loved it a lot

An absolute paradise! From the moment we arrived, we were greeted with warmth and exceptional hospitality, Albenis at the front desk was very helpful. The resort's breathtaking beachfront location made our stay unforgettable. The rooms were immaculate, clean and spacious, offering a Jacuzzi, and stunning views and utmost comfort. The staff went above and beyond to ensure every need was met, from personalized service to incredible dining experiences. The food was so good at the restaurants, snack [... read more] bars, beach restaurant and buffet. The variety of activities and entertainment options catered to every taste, ensuring there was never a dull moment. Everyday there was something to do, or some kind of event like the foam party, karaoke, acrobatics performances, all white party etc. We had the most exceptional service at El Olivo Gourmet Restaurant. At the main buffet Acuario, Fernando made us feel at home and provided unmatched service. The staff were very friendly, polite, and made us feel welcomed. We left feeling rejuvenated and already planning our return. A truly remarkable destination for a dream vacation!

Temptation Miches Resort 21 Plus: It is ok!

OMG the place is great! Fantastic Idea! Great atmosphere but poor execution! It is like they created a resort in an area of no other resorts and they want to rape you for any excursion or real food? We have been to Punta Cana area every year in the past five years and the food here is for sure the worst! Horribly over cooked no beef that was not road kill or it very similar. Every thing except the Italian restaurant was poor! The Sutra or cook at a table oriental attempt at meal was a 2 star a [... read more]t the most.... they over cooked every protean in your face,,,,, they massacred the best part being shrimp. This place is trying to become a fun place for adults but they have the RIP OFF approach to all there extra prices that are less than half in more populated centers like Punta Cana for example a 3 hour boat party boat cruise with snorkeling at the hotel was $300 US for 3 hours with drinks..... same thing in Punta Cana $100.... no taxis,,, massage for a couple $450 steak dinner $ from 65+. The steak house is the worst I am a BBQ nut in Canada cooking steaks for family every weekend for 6-12 people so I know steak! These folks serving the first dinner service at 7 pm ran out of strip lions and proceeded to serve me the last of 6 folks a picante cut which sucked just from looking at! It took 15-20 mins of arguing to convince the waiter this is not what I ordered.... y issues and not his....20 mins later i get a knocked down version of a rib steak in lieu of there mistake but the waiter tried to convince the table it was my mistake in Spanish and would no longer speak to me in English

Bahia Principe Explore Punta Cana: Poor experience !!!!

This was our 3rd visit to the same hotel. We will NOT be returning to your hotel. Staff very unfriendly. Not eager to help or help at all. Service terrible at buffet meals. Food was always on the cold side. Can certainly tell cut backs are in hand as little fish noted on menus especially at buffets. Used to have smoked salmon every morning. Think I saw it there 3 times on our 12 night stay. The salmon that was there looked greasy and very unappetizing therefore never having any. The most annoyin [... read more]g was your construction that we were told was minor. Well jackhammers, cement trucks and constant noise was heard well into our nights. We were told it would be from 8am to 6pm well that was certainly not the case as we saw them working well past 9pm. Not to mention the construction dust always in the air especially around the pool. Calling the front desk for assistance was very slow and the internet was absolutely aweful. We could NOT get wifi in our room the entire time of our stay. Not even on our balcony. Could only access at times in Lobby which was a massive inconvenience. Often ran out of drinks at bar area by lobby and service there horrible. Was happy to leave and come home !!!

Bahia Principe Escape Ambar: Beautiful

This resort is beautiful 🏝️ the grounds are so pretty, the entertainment staff was perfect… all of them had so much enthusiasm, we loved it….. Desiree and Bianca always had smiles and made sure we were never were dehydrated😁 all the à la carts were so good …. You cannot go wrong at this resort ❤️ loved it ❤️….. but must mention one beware …… the Dominican airport …. Had my luggage ram-sacked …. Keep anything of value on your carry on 😣

Bahia Principe Escape Bouganville: 5th visit to a GBP

This was my 5th visit to à GBP: Punta Cana, Samana, La Romana, Sian Kaan and now Bougainville. Last visit to La Romana was in 2015, and now Bougainville section in 2023, things are old although very well maintained but outdated, redecorating would cost millions as all GBPs have same decor, I understand. Therefore, you need to improve things within your control. When in Bougainville, the VIP level should be that VIP, all things should be included. At bars for example, I shouldn’t have to pa [... read more]y extra for top shelf alcohol. Check in I should be made to feel like VIP and priority as it’s supposed to be, our transportation brought us to main lobby and I had to insist we were at Bougainville while regular guests were being check in easily we waited for cart to Bougainville lobby. Once at Bougainville, no welcome drink, no towel to refresh face, nothing to make us feel WOW. Only thing that was amazing was staff which should be recognized and rewarded as they made our stay excellent: -Lissander at main lobby bar was the man, orchestra leader and great with guests and always smiling and laughing -Marien & Edgar @ quiet pool bar -Gelson, leading the team @ 4 -Yariza @ Corales drinks -Yasmin at buffet -Buffet Dominican Night both servers Joaquin Rosario y Wilbel Holguin were super efficient and speedy and courteous As for TripCentral, they communicated with us with useful information before, during and after our trip, that was amazing!

Riu Palace Punta Cana: Beautiful Resort

The resort was so manicured and beautiful,the cleanliness of rooms entire resort and the abundance of the food selection was overwhelming. I would definitely revisit this resort. The staff you couldn't of asked for anything more even if there was a language barrier at times,but all good, beach was perfect,over all the Palace oppose to sister resorts would be the closest to a 5 star and value

Sunscape Puerto Plata: Beautiful landscaping

The grounds were immaculately kept. Beach was good. Rooms were big with comfy beds and pillows. Pools was very accessible and clean. Food was typical DR. Lots but not a good variety of fruits or salad items. I would have liked more fish options. Note that there are no elevators and many paths are bumpy if you are handicapped. Entertainment was not good.

Grand Sirenis Punta Cana Resort: Worst Grand Sirenis resort

We went to 3 Grand Sirenis resort this year. Cuba, Mexico and Punta Cana. This was by far the worst resort we have been in the past 20 years. Everything from rooms, lobby to pool to restaurants. Rooms were dirty even with tips every day. There was a water leak and took very long time for someone to come fix. When asked if we could switch rooms it wasn't an option, used towels everyday cause it stilp leaked. The service is extremely poor and rude for most. Often the staff don't greet, always loo [... read more]k unhappy, makes it unapproachable for others. Mostly the front lobby bar is the worst. Most times were served old beer. Pool bar is slow service cannot keep up with the demand. They serve adults and ignore the teens and younger children when wanting to order non alcoholic drinks. Not a family friendly resort. Waterpark is not well maintained, most people, adults and kids complained about getting cuts or scrapes going down the slides. Lack of entertainment. A la carts is ok and buffet is same everyday. One night at one of their restaurants we were first in line (group of 10 with young children) told to wait so they can clean up the tables to accommodate out large group which was fine but the next two groups were also a group of 10 and 6 were seated before us. The staff gathered to put other tables to accommodate those two groups first while still leaving the non clean table unattended that was meant for us. When mentioned they said we still have to wait till they come to clean it to sit us at it. On top of that we waited for over 2 hours for our food, when asked why it was taking too long they replied due to the other large groups orders. While others were ordering their drinks, we ordered food first instead knowing our kids were hungry. The kids hamburgers, hot dog and pizza were last brought out last by then kids were sleeping. All the time waited the orders were even wrong. Next restaurant was served molded bun and tried to tell us it was a vegetable bun and compared it to the poppy seed bun which look nothing like the green fuzzy mold on the bun. They picked it off and asked if we still wanted it or get a new one. That was ridiculous. Our kids were traumatized by it and didn't want to eat anything with buns, often afraid something is wrong with the food being served. There's a time frame when buffets are closed so two snack bars and a takeout pizza place are open but most of the time they were also closed leaving people hungry and upset. If you didn't pack snacks, you'd starve till dinner is open. I would definitely not recommend this resort to anyone.

Occidental Punta Cana: Beautiful beach

Everything was amazing - sea, beach, pool, friendly staff, perfect service, everything neat and clean. Nature is charming! We spent lot of time on the beach, sea waves were magical, we couldn't get out of the water! Availability and versatility of food and beverages were impressive. Overall atmosphere - very relaxing and friendly!

VH Gran Ventana Beach Resort: Gran Vantana Resort

Great resort to relax, eat and enjoy the sun. Many buffet options for breakfast, lunch and dinner. The resort is small which results in less walking from any point in the resort to other areas. The Italian restaurant for a la carte was awesome just needs to have a little bigger portions. Have gone at least 6 times and would keep going back,

Senator Puerto Plata Hotel: Not a 5 star!

We have been to Senator previously and were disappointed this visit. The pool was very dirty and debris was constantly underfoot. Even poolside, many cups etc not picked up regularly. The food was justok, but service in dining room was hit and miss. You had to chase staff for spoons and coffee cups & coffee. The alacartes and the pizza in the boulevard were the saving grace. Our room was a bit musty smelling and took 2 days for air conditioning to feel effective.

Royalton CHIC Punta Cana: Bad hotel, would not recommend

Infrastructure Infrastructure is very deficient. Parts of the hotel flood with just 10 minutes of rain, and it even rains in parts of the lobby despite being indoors. You’d think that with how common tropical storms are, any hotel in Punta Cana could handle a little rain, but this one certainly can’t. You’ll also find exposed dangling cables and power outlets on the walls or at the beach right next to the chairs. Imagine stepping on one of those with wet feet? The reception and Wi-Fi a [... read more]t the doctor’s office are really poor. If you need to contact your insurance, you may have to borrow a phone and go outside. And if the doctor’s computer doesn’t have Wi-Fi, she won’t get any emails from your insurance company, and may not be able to provide covered treatment. And the “IT” people are clueless, I had to fix the Wi-Fi myself so the doctor could operate her account -.- Services and housekeeping Housekeeping is very inconsistent. Sometimes they leave no towels. Other times they don’t change or even shake the sheets (so if you had sand in them, you’ll still have it after housekeeping). Other times they don’t refill the minibar, so you have no water. Other times they don’t take the trash out. Other times they don’t replace the used glasses. So on and so forth. And if you ask the front desk, concierge, room service, or anyone else to fix anything, they’ll give you a commitment that it’ll get done right away, but it’ll actually never happen unless you ask several times. The safe wasn’t even working when we checked into the room, which makes me think they don’t do a basic check before welcoming their guests. And by the end, our room phone stopped working. The hotel doesn’t offer any transportation of their own. They work with a third party taxi company, and you can’t bill the cost to your room. The pricing is very inconsistent, we asked different staff members and they gave us drastically different prices for the same trip, so until you have them call a taxi and ask the driver yourself, you’ll never really know. Food and drinks The buffet is pretty good. It’s available for breakfast, lunch and dinner, and it has an abundance of different items: fresh fruit, smoked salmon, seafood and red meats cooked on demand on the spot, pretty decent pizza, a variety of desserts, many kinds of bread and bagels, a comprehensive salad station, honey on the honeycomb, etc. etc. etc. Without a doubt the best place to eat in the hotel. The honorable mention is the 24-hour room service, which has quite a few dishes and they are pretty decent. The restaurants are not very good. They seem to have very few items that are actually respectable, while the rest are pretty mediocre. We didn’t try Cloud 9 (it was 150 USD per person, I doubt this hotel can offer anything worth that much), but we tried all the others which were included. The drinks are also a big miss. Beer is never cold. Most cocktails are either overly sweet, watery, or just have a weird artificial taste. There are only a few decent ones, like the mojitos. Even the water can taste weird depending on where you order it. Entertainment There’s not really much to do at the hotel. There are a few sporadic activities like aqua gym or dance lessons. For non group activities, there’s a tennis court, but only one tennis racket available, so if you didn’t bring your own you can forget about playing. There’s a basketball court and a fitness center, but we didn’t try them. Other than that, there’s a spa, two pool tables and an air hockey table, all with very hefty prices. The night shows were ok and the club was mostly just empty playing very American music. Beach Aside from the infrastructure problems, the beach is ok. It doesn’t have a lot of sitting, but it was never full anyway, we could always find sitting with both shade and sunshine. They have a little tractor that clears up the seaweed regularly, so the sand stays mostly uncontaminated.

VH Gran Ventana Beach Resort: Would go back

Older hotel but well maintained. The room was clean and people are nice. I would say one thing that I didn't like was their main lobby bar would open at 10 and if you wanted a cappuccino in the morning you would have to go in the buffet area. The waiters in the buffet were nice and trying to accommodate everyone but looked like they were shorthanded most of the time and adding to make the cappuccinos in the morning was a lot of unnecessary work. Would be nice to have the machine moved to the bar [... read more] area instead and open the bar early to give the waiters in the buffet some breathing room. The food was very good. A lot of choices for everyone. The entertainment team worked hard as well. Very busy on the weekend with locals and even the quiet pool wasn't quiet but we're not pool people so most of the time we were on the beach. Overall we had a good experience.

Bahia Principe Escape Aquamarine: Great time at the resort!

My girlfriend and I spent just about a week at the Bahia Principe Aquamarine along with her parents and I must say that we were quite pleased with our overall experience at the resort. The pool is set-up quite nicely where you can find areas where you can relax a little more, but also you can find a spot near the Pool Bar where things get a little more animated (in a fun way!). Speaking of Pool, the Entertainment was a fun time! The entertainment team definitely had all the energy to put on a  [... read more]show with their various games to keep people engaged (sometimes I did feel like the games were dragging on for too long?) but a real fun time in general. The Bar Staff for the most part are not the friendliest I will say. I would often find myself thinking if I said something wrong or if I am being annoying somehow? Perhaps I could have tipped them more so I can get better responses? The Lobby Bar is beautiful and a great hangout spot in the evening if you want to stay close to your hotel room and still want to be entertained. Sports Bar is definitely a fun highlight of our trip. It can get pretty rowdy in the evening which was unexpected! Great pub food, and just a great late night spot to have a few extra drinks before bed. Aquamarine's location makes it a 10 min walk to the beach which is super manageable and accessible. The beach is stunning. I would recommend a morning start at the Beach and then cool off by the pool in the afternoon. The buffet was surprisingly really good! We booked many A la Carte restaurants throughout the week, but we'd often find ourselves going back to the buffet as the service is so quick and the food was delicious! Do not underestimate the buffer. 9/10 recommend to anyone!

Temptation Miches Resort 21 Plus: worst resort i’ve ever stayed at

no one was there, the food was horrible and the resort was over an hour and a half from the airport, the entertainment was subpar at best and the rooms were disgusting and had bugs everywhere. ended up changing hotels to majestic colonial and had the best experience of my life, other than getting charged an additional $1700 to switch resorts