The Fives Beach Hotel and Residences Playa Del Carmen: Fives Is a TEN!!!!!

Lets start with the Staff Ive been to Mexico 19 times in the past 30yrs I can say with no hesitation these are the best staff ive ever encountered.genuine kind thoughtful are a few of attributes they portray. They upgraded us to a suite no extra cost 3 time staying there The grounds are gorgeous pools spotless and the adult pool is the bomb The food is great at all the restaurants lastly my favorite employee is at the pool bar Daniel he went heads and tails above any staff ive ever  [... read more]met in Mexico and ive met plenty. take care of him he's a special guy.

Barcelo Maya Grand Resort: Family friendly

Grounds were beautifully maintained, pools were cool and clean, beach was great, plenty of shade for those who like it. Food was good although the buffet got a bit repetitive. Red wine was terrible, but plenty of other options! Our room was dated and the sheets were polyester for the first few days (WHYYY????) but otherwise clean. The mini fridge was kept well stocked, the air conditioning worked perfectly, and housekeeping was great. Lots to do for families and the staff was friendly and accomm [... read more]odated our 1.5 yr old everywhere we went. Would 100% recommend to families and groups.

Platinum Yucatan Princess: The resort was great!

The Platinun Yucatan Princess was a beautiful spot for a vacation. Service was great, food was good as well. The whole resort was just great. Very clean as well. We would certainly go back again but we would book a swim up room next time.

Occidental at Xcaret Destination: Absolutely beautiful piece of paradise!!

The hotel is very well run. The grounds were beautifully kept. Everywhere you looked was gorgeous. The beautiful trees lining the paths gave the feeling of privacy and quiet. Our room was clean with a balcony that looked out onto a lush view. The staff were amazing, always friend,y and courteous. We ate at both buffets at breakfast and lunch. The food was delicious, and the view from the beach restaurant was lovely with views to the beach and ocean. The meals at the 5 restaurants were delicious, [... read more] very difficult to pick a favourite. Loved Pacos Tacos for snacks-delicious.

Ocean Coral and Turquesa: Loved it!

We travelled with our almost 4-year old and our 6 month old baby. We had a wonderful vacation at Ocean Coral. Everything was great! My favourite parts are as follows: 1. Family oriented. The kids pool was an awesome place to hang out. My son loved the waterslides and playground. There's a snack bar and bar right beside, and we spent most of our time here. The beach is so close so we could go between the kids pool and the beach all day long. The daisy club sticks to their rules about only [... read more] taking kids over the age of 4, but were happy to have my son participate in activities as long as we were somewhere near by. Indy and Irene were lovely and put on fun events for the kids in the evenings too. 2. The entertainment team were awesome. Shout out to Andrea who was so friendly and engaged with us and the kids throughout our stay. The shows were really fun with high quality performances. 3. OCT is attempting to reduce single use plastics. They use reusable cups at the bars and collect them afterward, no straws are offered. I have never seen this at a resort and was pleasantly surprised. The places is spotlessly clean too. The beach was lovely. The buffet was beyond our wildest dreams. The restaurants were all good. The activities were fun. The resort is small enough to be walkable but big enough to keep you entertained for a week, even if you don't leave. We loved it and would definitely go back.

Bahia Principe Explore Coba: Grand Bahia Coba

This hotel was excellent the rooms were large enough for 3 adults. The staff made sure that we always had enough towels and water in our room. We enjoyed all the amenities all staff from front desk, maintenance, chef's, gardeners were exceptional. Will go back again Thank you for a wonderful week.

Bahia Principe Explore Coba: FANTASTIC RESORT AND STAFF

I arrived from a very cold city and was welcomed by well sought after warmth not only by the weather but also from the staff! The resort has impeccable beautiful grounds, the rooms were very clean and comfortable. We were not disappointed by the food either. The carts to go to and from areas on the resort were always at our disposal and the wait was very short. I would recommend this resort to everyone and would certainly go back! This was just what the doctor ordered!! 5++

Barcelo Maya Caribe: 5th time to this resort still love it.

I can’t say anything bad about the Barcelo. Great place very clean great variety of food. love the beach has both sandy flat areas as well as coral which has a lot of fish. Great staff that speak English very well.

Platinum Yucatan Princess: Awesome trip, resort.

Very nice trip, flight. resort everything was great. Food was excellent service was great. Very nice room, comfortable bed , fridge well refilled. good entertainment, beach a bit rocky but it was expected in that area. Beach a bit far from resort but not much can be done about that.

Hyatt Vivid Playa Del Carmen: Impressed with resort

My wife and I have been to Playa Del Carmen (PDC) a number of times and always had a great time. This trip with our stay at the Hilton in PDC made this visit the best yet. The location, the rooms, the staff, the food, was all great. The only concern I had was the lack luster day time entertainment and the daily 430 bingo that I am sure was designed to shut down the days activities, with boredom. I would recommend this resort.

JOIA Paraiso by Iberostar: Always outstanding

After an amazing visit last year we decided to visit the Grand Paraiso again, and somehow it was even better. Drinks are always top shelf. Food delicious, varied and fresh. This year I noticed a grill by the pool almost every day: one day steak, another burgers, another fajitas. It made the poolside even more chill.

Bahia Principe Escape Sian Ka'an: Great place!

The resort had the best service, food was great and the grounds were beautiful! We would definitely recommend this resort and we would like to go back for 2 weeks next time. Entertainment was very good every night!

Sandos Caracol Nature Resort and Water Park: Amazing resort!

We had a wonderful 2 weeks at Sandos Caracol Resort. We were in the adults only category even though our room was close to the beach, which was very convenient and central. Our room was super comfortable and very clean. The grounds are so well maintained and stunning to walk through the jungle everyday where we saw monkeys, deer, iguanas, raccoons, coati’s (like badgers) and beautiful birds. All friendly! This resort is a great family resort. Lots for kids to do and be busy with the Kids Club [... read more]. One of the managers, Jesus, and our concierge, Manuela, were very helpful and accommodating. We would highly recommend this resort!

Hotel Xcaret Mexico: Best Vacation Ever!

To be honest, I don’t have much to compare to as this was my first time in Mexico and my first time at an all inclusive hotel, but this trip has set the bar high. I talked to others who have vacationed at all inclusives in Mexico who were at the resort while I was there and they said this resort is the best for food, fun and service and that I started with the very best and nothing else will ever be comparable. I felt I got a great deal and was very happy with my garden view room.

Bahia Principe Explore Coba: Beautiful resort

Every thing in the resort is top notch, amazing staff, this is our 4times to stay at this resort. Excellent variety of food and entertainment. Beach and location of places to enjoy your stay are well planned.

Ocean Riviera Paradise: A resort for everyone!!

Overall a very good resort. Activities for all ages and good entertainment. Very busy as this resort is typically booked out so be patient with A La carte wait times.Always buffet if you don't want to wait. Be sure to read your room directory as there are charges you may not be used to. i.e. only 2 beer per day in mini fridge. pay extra for more restocking. Late check out is $10 USD per hour however some people were not charged. We paid $2 USD per day environmental tax. Seemed a little more t [... read more]han the 25 pesos per day regulated by the government. There were some theft issues around the pool.( cell phone, sun glasses). Watch your stuff. Other charges: calls from room, room service after 11pm etc. Overall a great resort. Just learn what the extras cost.

Iberostar Waves Tucan: Very good experience

Iberostar Tucan was overall a good experience and we would definitely go back. We were celebrating our 3rd year honeymoon anniversary. There are a few things to note though. The air conditioning in our room wouldn't go below 20 degrees celcius as a setting but never actually went low enough to get to 20 anyways, was a hot sleep. Also we had one of the restaurants in close proximity to our room and the staff were banging things (cleaning out large sinks and such at all hours of the morning,  [... read more]1 am, 5am, etc.) This woke us up a few times and when we tried to call reception they didn't speak any English so it took us going down on the 4th day of our stay to complain before we could get a relatively peaceful nights sleep. Oh and the pillows were waay too stuffed, cranked our neck way too high. We were super impressed with the food quality and service of the staff, they were exceptional. The best part of this resort are the beautiful animals and jungle that it occupies. The monkies and coati's (like cute little mexican racoons) were adorable. Was amazing. The shows were really good too. Another spectacular thing about this place was it's beach, definitely one of the best beaches I have ever been to. We loved that Iberostar is trying to be more Ocean conscious and are using reusable water containers, no straws and such. Cleaning staff were excellent and the pool was just lovely. Waiting staff in the buffets and restaurants were all very professional and made our food experience like a date every time. Other than the sleep quality, this was one of the best resorts we have ever been to.

Barcelo Maya Grand Resort: Exemplary of a resort that checked all the boxes!

THE GROUNDS: First of all, the grounds are impeccable. The colours are beautifully bright, the flora design welcoming and calming, and various Mayan-inspired statues reminds you of a rich culture worth exploring. BEACH: Secondly, and most importantly for me, is the beach & ocean. I'm not sure what allows this beach to be some of the best I've had but it was just lively enough for us to have some fun whilst also allowing for fantastic scuba diving & snorkeling. The sand is clean, soft, and pl [... read more]entiful. The bars are sprinkled just far enough apart that you can grab a drink, go for a stroll, and hit up another bar to get a refill when your drink is done. That being said, I tried a bunch of different drinks where I asked the bartenders for suggestions. They never disappointed. Whether you just want a light cocktail, a stronger taste, or just a refreshing blend of flavours, they know what to serve. FOOD: The food was excellent and the restaurant-staff were incredibly accommodating to my friend, who is also a celiac. They prepared various dishes with separate cutlery, made off-menu adjustments, and double checked every dish for her. We were very pleasantly surprised. Just make sure you ask. Just because it's not on the menu, doesn't mean it doesn't exist. DIVING: I'm also a huge fan of diving and the on-site Dressel Diving Centre was INCREDIBLE. The staff were incredibly helpful and customized our packages to fit our individual needs. The instructors insist on a level of safety I haven't experienced in Mexico before and made some of my first-time diving friends much more at ease. The waters are beautiful and there are plenty of excursions to explore, or just beautiful reefs 3-7min away by boat. If you like deeper dives, just make sure you request it well before hand as it's not an often-requested trip but they're happy to accommodate. If you're afraid of bad weather, they also have great back-ups. There were two high-wind days and we still had a day of diving left before our departure. They took us to a close-by cenote where my friend could complete her Open Water Dive Certification and I could explore a completely different underwater world. WATER SPORTS: The pools alone are GREAT. It's huge and interesting if you just like floating around or getting some exercise in to combat the copious amount of calories you're bound to take in. But then there are also the water sports. They have over 10 jet-skis, a bunch of paddle boards, kayaks, clear-bottom kayaks, snorkeling equipment, water bikes, and more. What was different about Barcelo, is that those toys are actually used! I've seen too many resorts where they claim bad weather and never bring out the equipment. Not Barcelo. It was out every day and they tested the jet-skis every single day. ENTERTAINMENT: I wasn't expecting the Mall. The Arts section was fantastic and I found amazing pieces to bring home. Keep in mind, I've never had an interest in buying myself anything to bring back from Mexico. Until I explored the stalls at Barcelo. As for the shows, it's sad that they have two shows on every night at the same time, so you have to choose wisely but I doubt there's a disappointing show. They bring in artists from outside the resort and pair them with some of their own talent. Live music, excellent dancers, beautiful singers (live, not lip synced), plus treats like circus performers, magicians, and more. Thorough entertainment every single night. SERVICE: So friendly. So helpful. If you have a language barrier, they will find someone to help and they have a multitude of information available in various languages. Guest services never had any line ups if we ever wanted to book anything and they always knew what we wanted even though may not have! I highly recommend this resort if you like space to move around, entertainment on site, and a fantastic beach to relax on. I wanted a place to break away and enjoy the ocean, swimming, and food. The friendly atmosphere made it a place that I will return to. SOON.

Grand Sirenis Riviera Maya: Awesome and meh

I love this resort. This was 2nd time, staff are amazing - so friendly and wonderful, love the beach, food is decent, my only complaint is room maintenance. We had a pipe burst at 1am, our room flooded and I slipped in water and broke my arm. From what I heard from other guests, this was not a rare occurrence. Having a broken arm on vacation sucks but I still love this resort and would come back.

Grand Sirenis Riviera Maya: Terrible experience

Where do we begin. Let’s start with this is my first survey I’ve ever done. After double digits trips to Mexico and all great experiences this one has to be the worst. First hotel I’ve been to that the stores and shops don’t except USD. I’m from Canada but have always travelled with US currency. Well not at the fabulous Grand Sirenis. Now let’s talk about the wonderful food. A different theme every night decor wise. Well decorated with the exact same choices as the night before. Fi [... read more]rst time since 2007 Resort food actually made me sick. 4 out of 6 travellers actually in our group. Pretty sad when you need to make egg salad sandwiches for breakfast because it’s hard to mess up boiled eggs. Was pretty excited about all the advertised activity’s for the kids though. Oh wait they were advertised and really didn’t happen. I’d rate this resort a solid 1-2 out of ten. Resort itself is beautiful. Beach is rough and rocky.